JD
Jeffrey d.
Small-Business (50 or fewer emp.)
"Connection to SAP with Prestashop"
5/5
What do you like best about APPSeCONNECT?

We have been able to link everything from Prestashop to SAP fairly easily. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Nothing, everything is fine............... Review collected by and hosted on G2.com.

Response from Marketing AEC of APPSeCONNECT

Thank you for your positive feedback! We're thrilled to hear that APPSeCONNECT has made it easy for you to link Prestashop to SAP and bridge the gap between your web platform and ERP. It's great to know that everything is working smoothly for you. We look forward to continuing to support your integration needs!

Dr Samit (Sam) A.
DA
Dr Samit (Sam) A.
President
Mid-Market (51-1000 emp.)
"Knowledgeable team who can deploy fairly quickly"
4/5
What do you like best about APPSeCONNECT?

The team are very well versed in how to integrate tools with SAP B1 and other ERP software. They provide a cost effective route to ensure automation & syncronisation across various software platforms. Initial implementation was quick and they were responsive in finding solutions to any problems we faced. The software platform has many features, is powerful with a small processor footprint. It is relatively easy to use with a capability for high frequency deployment. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

During our project to integrate Zoho with SAP B1, project deadlines were missed and the APPSeCONNECT team had to be pushed to allocate additional resource to ensure delivery. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Good to work with but room to improve"
3/5
What do you like best about APPSeCONNECT?

We engaged APPSeConnect to assist with the API integration of our Microsoft Dynamics 365 ERP system with our eCommerce platform. While the initial phase of the project presented some challenges and took longer than anticipated to gain momentum, the experience significantly improved when we were assigned our new Senior Onboarding Consultant, Ratnadeep.

Ratnadeep's expertise, dedication, and responsiveness made a remarkable difference during the UAT and post-go-live phases. He consistently provided timely and effective support, addressing all our questions and concerns with patience and professionalism. His troubleshooting skills were invaluable in resolving issues promptly, ensuring minimal disruption to our operations.

Despite the complexities of the integration and the volume of troubleshooting required post-implementation, the APPSeConnect team remained committed, reliable, and efficient. The cloud-based platform itself is fairly easy to use and understand once it is built and configured, providing a user-friendly interface that streamlines business processes. We are extremely pleased with the service provided and particularly grateful for Ratnadeep's outstanding support throughout the process.

Overall, good customer support. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

In meetings, one could hear other person voice, who is not part of the meeting. Advisable to sit in a dedicated meeting room, with only relevant team.

Mapping exercise undertaken was good, but it would have been good, if whole work flow/flow chart with all different scenarios were specified or tested before releasing for UAT.

No PM tool was used for tracking tasks/issues/etc.

No backup resource, if Ratnadeep was on leave. Review collected by and hosted on G2.com.

Response from Marketing AEC of APPSeCONNECT

Thank you for the detailed review and for partnering with APPSeCONNECT on your Dynamics 365 ERP and eCommerce integration. We’re glad to hear the experience improved significantly during UAT and post go live.

We also appreciate the constructive feedback. We’re taking your points seriously around meeting hygiene, defining and validating all workflow scenarios before UAT, using a clearer task tracking process, and ensuring backup coverage when a key resource is unavailable.

Thanks again for your trust, we’re committed to continuously improving and supporting you as you scale.

GW
Gregory W.
IT Infrastructure Manager
Mid-Market (51-1000 emp.)
"AppsEconnect, the last integrators you will ever need!"
5/5
What do you like best about APPSeCONNECT?

The people. ~ AppseConnect and their customer support team will go above and beyond to make sure you get what you need done.

The Platform. ~ The UI and ease of use for the AppsEconnect system is very straightforward and can be easily understood by almost any level of IT professional. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

I can't think of anything that I dislike about AppseConnect. Review collected by and hosted on G2.com.

DR
Damon R.
Head of IT
Mid-Market (51-1000 emp.)
"Excellent solution that ticks all the boxes"
5/5
What do you like best about APPSeCONNECT?

APPSeCONNECT is an impressive integration platform that stands out for its ease of use and exceptional support. The intuitive user interface makes it straightforward to set up and manage integrations without needing extensive technical expertise. The platform offers a seamless experience, allowing users to connect various applications quickly and efficiently, which significantly boosts productivity.

What truly sets APPSeCONNECT apart is its top-notch customer support. The support team is responsive, knowledgeable, and always ready to assist with any issues or questions, ensuring that users can fully leverage the platform's capabilities. Overall, APPSeCONNECT is a reliable and user-friendly solution with outstanding support, making it a great choice for businesses looking to streamline their operations. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

At this stage, I have not found anything to dislike about APPSeCONNECT Review collected by and hosted on G2.com.

Euan S.
ES
Euan S.
Financial Controller
Small-Business (50 or fewer emp.)
"SAP/WooCommerce Integration"
5/5
What do you like best about APPSeCONNECT?

The process of integration was excellent. The support provided by Diptesh was excellent, and he was able to iron out any issues post Go Live.

The integration is seemless and works well for our business.

It is also easy to investigate errors or issues even for a user who has only limited experience.

We will be using APPSeConnect in the future for other integrations. Thanks again to Diptesh. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

There are no downsides that we have come across. Review collected by and hosted on G2.com.

NC
noah c.
Head of Marketing
Mid-Market (51-1000 emp.)
"ERP > Shopify Integration Done Right"
4.5/5
What do you like best about APPSeCONNECT?

Ashish, who handled our project, was an incredible professional. He was knowledgeable, thoughtful, dedicated, and a pleasure to work with. In his hands we went from feeling intimidated by the integration, to feeling confident in it.

The software works as we need it to, most importantly. We went live a month ago and everything has performed as expected, with no major issues. We are using it to connect our Microsoft Dynamics Navision ERP system with our new Shopify site, syncing product data, inventory, orders, customers, transactions, etc. Though the pre-built connector APPSeCONNECT had for our ERP was pretty rudimentary, the APPSeCONNECT team was very happy and able to customize the connection to work for us. They were able to include all necessary business processes in the integration! Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communication was slow, and a bit incomplete. Once we started work in earnest communication improved completely.

The email notifications from the AeC platform aren’t very helpful, as you can’t click into them to identify the cause of any errors. All they really do is make me anxious. Review collected by and hosted on G2.com.

KR
Ken R.
IT Manager
Small-Business (50 or fewer emp.)
"A great experience with skilled and knowledgeable professionals making the integration painless."
5/5
What do you like best about APPSeCONNECT?

Very attentive and efficient in responding to critical and non critical emails alike. I felt there was a great deal of patience afforded us by the APPSeCONNECT team on the rare occassions we may have struggled slightly to convey our needs. This above all else was key in making the experience a positive one overall. Ashish was a complete professional ROCK STAR! Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

If I had to name one downside or drawback it would be with the utility portal itself... I find it funky that once I log in I then need to remove the onboarding portion of the URL from theaddress bar and refresh the browser to get past the "setup" connection of the portal.

I'm told it is a known issue and in all it is not the end of the world. Like I said though, if I had to name one thing... Review collected by and hosted on G2.com.

Verified User in Plastics
UP
Verified User in Plastics
Mid-Market (51-1000 emp.)
"APPSeCONNECT provides an interface between our Ebusiness and SAP system"
4.5/5
What do you like best about APPSeCONNECT?

1. Allows orders for current customers to flow from Ebusiness into our SAP system without intervention

2. Keeps our on hand inventories updated for products on the Ebusiness site Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Need to monitor orders, validate that customer addresses are entered correctly Review collected by and hosted on G2.com.

Response from Marketing AEC of APPSeCONNECT

Thank you for your review. We’re happy to hear APPSeCONNECT is helping automate order flow from your eBusiness platform into SAP and keeping inventory levels up to date.

We appreciate the note on monitoring and address validation as well. We’ll share this feedback with our team and we’re always happy to discuss ways to strengthen address checks and reduce manual monitoring in your process.

Thanks again for choosing APPSeCONNECT.

PT
Park T.
E-Commerce / Brand Manager
Small-Business (50 or fewer emp.)
"Highly Reccomended"
4.5/5
What do you like best about APPSeCONNECT?

Custom integration and commitment to meet expectation Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Their internal communication particularly between the sales and dev team. Review collected by and hosted on G2.com.