Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Nice customer service contact person, but not at all satisfied with price for the shopify api change"
2.5/5
What do you like best about APPSeCONNECT?

I like the contact with a personal customer service represant. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

1. The fact that we need to use different versions of Appseconnect

2. The fact that we had to identify issue with shopify api change oureself, and that APPSECONNECTtried to let us solve this issue ourself

3. The extreme price for an api change, and the fact that we were put in a sitiuation that it was our only option Review collected by and hosted on G2.com.

LC
Leah C.
Small-Business (50 or fewer emp.)
"Friendly and professional"
4.5/5
What do you like best about APPSeCONNECT?

Very experienced, easy to deal with, large team of experts. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Use of unfamiliar IT words and terminology. Review collected by and hosted on G2.com.

MH
Michael H.
Creative Director
Small-Business (50 or fewer emp.)
"They never fail to respond to requests for corrction or customization."
5/5
What do you like best about APPSeCONNECT?

We have an apparently rather complex set of requirements connecting our WooCommerce website to our SAP inventory and order management system.

As a result, it has taken quite a while to get everything to sync the way we want it. The techs at APPSeCONNECT have been patient and professional at every step to accommodate our custom requirements and never hesitate to get on the problem and provide a speedy result. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Not much really. The only downside is their half-a-world-away time zone, but even with that, they respond quickly to requests and solve problems in a most satisfactory time frame. Review collected by and hosted on G2.com.

KS
Kym S.
Small-Business (50 or fewer emp.)
"SAP and WooCommerce Integration"
4/5
What do you like best about APPSeCONNECT?

Quick support.

Easily manages stock levels between website and SAP, avoiding errors.

Provides fast way to convert sales from website into SAP. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Systems are rigid and once set can be difficult to change. Review collected by and hosted on G2.com.

Tuong H.
TH
Tuong H.
IT Manager
Small-Business (50 or fewer emp.)
"APPSeCONNECT syncs all our Orders from our Ecommerce Platform to our ERP"
5/5
What do you like best about APPSeCONNECT?

APPSeCONNECT takes all the pain out of syncing data between our Ecommerce Platform and our ERP.

We've used APPSeCONNECT for a few different sites now, and apart from the occasional teething issues with new implementations, it's always been a rock-solid experience.

With clear error logs and an easy-to-use UI, it is straightforward to see when data sync runs into issues.

Compared to our previous sync solution that provided no vision of sync status, APPSeCONNECT was a considerable improvement. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

My biggest dislike of APPSeCONNECT was the inability to see the sync logic, but with the new APPSeCONNECT portal updates, there is much better transparency.

The only other issue is that the sync does not recover and retry from crashes, but most systems suffer from this issue. Review collected by and hosted on G2.com.

DK
DeMarcus K.
Mid-Market (51-1000 emp.)
"Engaging and Assisting"
3.5/5
What do you like best about APPSeCONNECT?

The technicians are knowledgeable and provide insight into the task they are assigned. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

No complaints as of now. We did have an issue with remote services at the very beginning but that has been resolved. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Connection between SAP B1 and Magento 2"
3.5/5
What do you like best about APPSeCONNECT?

APPSeCONNECT provides good bi-directional linking between SAP B1 and Magento2 Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Error reporting is a bit obscure, would like the ability to re-run failed connections. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"APPSe & Debangan making ecommerce integration easy"
5/5
What do you like best about APPSeCONNECT?

The team at APPSeConnet and especially Debangan go above and beyond to deliver.

Very flexible and scope during the project and always very prompt in providing support. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Not a dislike, but we would like to see more flexibility around the import scheduling, for example, only import mon-fri between 08:00 & 13:00. Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Mid-Market (51-1000 emp.)
"Persistent drive in creating a valuable product"
5/5
What do you like best about APPSeCONNECT?

APPSeCONNECT regularly provided updates throughout their work, which was quick on production despite our frequent requests for new features. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

They work on a project basis, so when we stall on providing information or are pending data from another 3rd party then they continue to push for a result. Not particularly a bad thing though. Review collected by and hosted on G2.com.

VM
Vicky M.
Finance Manager
Small-Business (50 or fewer emp.)
"APPSeCONNECT solved our issues"
5/5
What do you like best about APPSeCONNECT?

Appseconnect enables our complicated system to integrate seemlessly with Shopify Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

No problems at all, even the time difference makes no difference to the great level of service we receive from the Appseconnect team Review collected by and hosted on G2.com.