Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"I have excellent experience using Approval Max."
5/5
What do you like best about ApprovalMax?

I could implement my company AP & AR processes via AM & most importantly AM focal, Matt Georges was extremely helpful & reachable each time we needed his assistance & advice. The integration is perfect. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

The notifications can be an overload at times & the sync time is 2 hours of a wait. Review collected by and hosted on G2.com.

Response from Dee Johns of ApprovalMax

It’s great to hear how you've been able to shape your AP and AR processes using the platform, and we’ll be sure to pass your kind words on to Matt. He’s great at making things easier — we know he’ll really appreciate hearing this. Regarding the sync, you can trigger it manually by clicking the icon (two in from your profile button) on the top right corner, and it will be done in a few minutes.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great workflows and great support"
4.5/5
What do you like best about ApprovalMax?

ApprovalMax is intuitive and easy to solve issues yourself. The customer support is fantastic. Carmina has been a great support for us to learn more about ApprovalMax. It also integrates with Xero seamlessly. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Nothing to note. Nothing to note. Nothing. Review collected by and hosted on G2.com.

Response from Dee Johns of ApprovalMax

Big thanks for sharing! Approvals made easy, Xero playing nice, and Carmina in the spotlight – sounds like a win all round.

💡 Brendan L.
💡L
💡 Brendan L.
Founder | Managing Director
Small-Business (50 or fewer emp.)
"Making it easy to manage the approval of your business expenses"
5/5
What do you like best about ApprovalMax?

ApprovalMax has been transformative not only for our own operations but also in the accounts payable services we provide to clients.

Getting ApprovalMax up and running is quick and straightforward. With just a few clicks, it connects to Xero (and also integrates seamlessly with Netsuite, QuickBooks, and CIN7), allowing us to set up customised approval workflows. These workflows can be as simple or as complex as needed, accommodating multi-level approvals with ease.

Once configured, the system takes over, and approvers receive email notifications whenever a bill is awaiting approval. By importing budgets into Xero, approvers can immediately see the budget impact of each approval, a feature I find particularly useful for tracking expenses against budget in real-time.

When a bill is approved, ApprovalMax automatically attaches a full audit trail in Xero, greatly simplifying our interactions with auditors, especially for our not-for-profit clients.

With ApprovalMax, we’ve completely eliminated paper processes and gained oversight into pending approvals, enabling us to close month-end faster and more efficiently.

Whenever I’ve needed support, the ApprovalMax customer service team has been prompt, knowledgeable, and responsive, making the experience even smoother. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

The Slack integration is great for being notified of new bills to approve. But unfortunately you still need to have email notifications turned on. I'm sure they'll fix this soon. Review collected by and hosted on G2.com.

Response from Masha Komarova of ApprovalMax

Thanks Brendan. We're thrilled to hear that ApprovalMax has made such a difference to your business. Your email notifications settings shouldn't affect your Slack integration. You might need to review your 'my profile' settings. If you need assistance, feel free to reach out to our support team - we're happy to help!

Aaron L.
AL
Aaron L.
CEO
Mid-Market (51-1000 emp.)
"Excellent, cost effective app to manage expenses and correct coding for finance teams"
5/5
What do you like best about ApprovalMax?

So flexible to allow whatever workflows you want or need, but tight to enusre nothing happens without following the correct workflow Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Not much to dislike. we use it on every client we can. Review collected by and hosted on G2.com.

Response from Dee Johns of ApprovalMax

Thank for the glowing review, Aaron — love that ApprovalMax is striking the right balance between flexibility and control for your clients.

Cassandra S.
CS
Cassandra S.
Director
Small-Business (50 or fewer emp.)
"Simplification of Payables Approvals processes within organisations"
5/5
What do you like best about ApprovalMax?

We have been Xero Partners for a number of years, and have clients with supplier bill and expense approvals processes that range from simple to more complex, and with potentially more than a single authoriser required. ApprovalMax has helped simplify this approvals process - allows our clients to have visibility of what expenses are being incurred, and ensure the accounting treatment or tracking is correct, prior to it hitting the ledger. With the added bonus of supplier approval protocols in play, we know that fraud mitigations is occuring at all levels within the Accounts Payables Process. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Not sure its a dislike, but it does make you think more strategically about how you manage expense approvals in your business. To gain the full benefit of AM, you need the team (from the business owner down), to be engaged with the product Review collected by and hosted on G2.com.

Response from Masha Komarova of ApprovalMax

Thanks for the 5 stars, Cassandra! It's great to hear ApprovalMax has been able to simplify the accounts payable workflows for both you and your clients, whilst providing peace of mind—that's exactly what we aim to do.

Helina P.
HP
Helina P.
CEO
Small-Business (50 or fewer emp.)
"Great app to manage simple and complex approvals"
5/5
What do you like best about ApprovalMax?

ApprovalMax makes it very simple to manage all levels of complexities with regards to approvals. Not only can you manage multi-level user approval steps, but you can also set approval workflows based on accounts, classes, or locations that the transaction is allocated to or dollar thresholds. With the new receipt capture feature, it is simple to manage the complete bill and expense workflows automation with ease. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

I would love to see some further development to support expense report approvals for employee reimbursements. Review collected by and hosted on G2.com.

Peter Sean M.
PM
Peter Sean M.
Director
Mid-Market (51-1000 emp.)
"Trusted Partner for Approval Management"
5/5
What do you like best about ApprovalMax?

I love the simplicity of the solution. It doesn't aim to be everything, but rather solves a key problem in business and covers a range of areas from purchase orders, supplier bills, sales invoices and more. The integration with Xero is also really easy to set up. Finally, the team are always available to support when we have issues. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

It is hard to come up with many issues with the product. Perhaps my current issue is the new capture feature is not yet mature enough to replace our existing tool. Review collected by and hosted on G2.com.

Response from Masha Komarova of ApprovalMax

Thanks Peter, we're thrilled to hear you are loving the product and we've been able to remove some of those tedious approval workflows you had previously. We'd love to hear how you are using Capture and what your existing tool provides. Please share your thoughts on the ApprovalMax feedback tool. https://support.approvalmax.com/portal/en/kb/articles/customer-feedback-tool-16-3-2022

Stuart H.
SH
Stuart H.
Founder
Small-Business (50 or fewer emp.)
"Superb for controls and processes"
5/5
What do you like best about ApprovalMax?

It's easy to use and to scale business processes using approvalMax

You can build processes that are as simple or complex as required, and the connections to xero, dext and other accounting packages make implementation nice and straightforward Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

The receipt Capture is still new, I wouldn't say I dislike it, but it will be exciting to see how quickly that can develop as this could be huge for businesses on the larger softwares that don't have this functionality currently Review collected by and hosted on G2.com.

Response from Masha Komarova of ApprovalMax

Thanks Stuart, we're so pleased to hear you're loving ApprovalMax and how it supports your business needs. As an early adopter of ApprovalMax Capture, we’re excited about the new opportunities it will create for our customers.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Seamless integration and customizable"
4/5
What do you like best about ApprovalMax?

Integration with oher platform like Dext and Xero Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Reporting is lacking, would appreciate much more automation on reporting Review collected by and hosted on G2.com.

Response from Masha Komarova of ApprovalMax

Thank you for leaving a review. ApprovalMax offers both request and line-item level reports, along with scheduled reporting features that allow you to set a schedule for generating reports and sending them to selected email addresses etc.

We’d love to hear your thoughts on any additional reporting features you’d like to see. Please share your feedback in the ApprovalMax customer feedback tool - https://support.approvalmax.com/portal/en/kb/articles/customer-feedback-tool-16-3-2022

Amit J.
AJ
Amit J.
Enterprise (> 1000 emp.)
"Very nice experience"
4/5
What do you like best about ApprovalMax?

Its too smooth and having high security enabled Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Sometimes do lagging, and we can't use third party websites while suffering Review collected by and hosted on G2.com.