Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Clear, Easy UI with Helpful XERO Integration and Great Support"
5/5
What do you like best about ApprovalMax?

I love the UI—it’s clear and easy to understand. The integration with XERO is really helpful, and the support from Carmina has been great. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Max, the AI helper, isn’t really useful and it often feels like I’m being ignored. The standalone workflow shouldn’t be limited to premium users, especially since it’s the main feature of AM! Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax
Edit edit

Thank you for the great review, and for the kind words about Carmina. We'll be sure to pass them on to her.

We also hear you on the AI assistant and on workflow access. We will share it with our product team as we think about how these capabilities evolve.

Great to have you with us, and thank you for taking the time to share this!

Mai P.
MP
Mai P.
Mid-Market (51-1000 emp.)
"Streamlines PO and Bill Approvals with Stellar Support"
4/5
What do you like best about ApprovalMax?

I use ApprovalMax to link with Xero and optimize the process of making requests for Bills and POs. I like that it makes things easier to do and cuts off the manual processes. I appreciate their services and their fast responses, especially when I have issues, as they come up with solutions quickly. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

can the team input more data to help us with control the inventory count? Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax
Edit edit

Thank you for the review, it’s always wonderful to hear positive feedback about the team!

We also appreciate your feedback regarding inventory data. We’re always interested in how our users customize the platform to fit their specific workflows, and your input is very helpful as we look for ways to better serve your team.

Thank you for the support and for sharing your experience with us!

Hanis H.
HH
Hanis H.
Account Executive
Mid-Market (51-1000 emp.)
"Cuts My Workload—Club Managers Can Submit on Their Own"
5/5
What do you like best about ApprovalMax?

Reduce my workload as Club Manager can already submbit on their own Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

The approval sometimes get delayed by superior Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax
Edit edit

Thank you for the review, Hanis. We're really glad ApprovalMax is making a difference for your day-to-day process.

We also understand how frustrating it is when an approval you're waiting on sits longer than it should. One thing that can help in this situation is our built-in reminder feature, which gives approvers a gentle prompt so requests don't slip through the cracks. It might be worth suggesting this feature to your superior to keep things moving. You can read more instructions here: https://support.approvalmax.com/en/articles/414668-how-can-i-set-reminders-of-pending-approvals

Once again, it's great to have you on board, and thank you for taking the time to share this.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Seamless PO & Bill Matching with Great Xero and Dext Integration"
4.5/5
What do you like best about ApprovalMax?

Matching of POs and Bill, the integration to Xero and Dext Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Performance, it would be helpful if you could enter the quantity of delivered good Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax
Edit edit

It's good to know ApprovalMax is keeping your POs, bills and Xero data working smoothly together.

We're always open to hearing which features we should build next. You can submit your idea via https://approvalmax.canny.io/, and it will go straight to our product team. Thank you so much for being a part of our community.

Nova S.
NS
Nova S.
Regional Finance Head
Small-Business (50 or fewer emp.)
"Ease of Use"
4.5/5
What do you like best about ApprovalMax?

Easy to use and understand the process. Also, there are a lot of training materials online. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

Some slight improvements or customization must be provided like, if we go for testing phase only, there should be a testing environment so that all testing done do not mixed up with live postings in Xero. Or there should be an option to suspend the connection to Xero so that it will not directly link to our books when doing the testing. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax
Edit edit

Thank you for the review! It’s great to hear that ApprovalMax is helping you achieve uniformity and centralization across your properties.

We also appreciate your feedback regarding testing. We understand how important it is to feel confident in your setup and your input is very helpful as we look for ways to make the experience even smoother.

Thank you for your support and for helping us understand how we can better serve our users!

Kylie C.
KC
Kylie C.
"Streamlined Bill Processing with Reliable Support"
5/5
What do you like best about ApprovalMax?

I like that ApprovalMax allows our reviewers or approvers of bills to approve or review bills on the go. The setup process was quite easy, especially syncing with our Xero software program. The support team is very helpful, providing quick responses, which is extremely beneficial. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

We need to improve the setup of our workflow for approving bills. Specifically in our business, the employee base is growing, and we are often changing or having to add extra reviewers and approvers. So I think it's just the initial setup of our workflow. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax
Edit edit

Hi Kylie, thank you so much for the 5-star review!

It’s great to hear that the Xero sync is making bill processing so much easier for your team. We’re also glad our support team has been there to provide the quick responses you need.

We completely understand that as a business grows, updating the workflow to include new team members can feel like a moving target. If you ever find yourself stuck or want to ensure your setup is as efficient as possible, please don't hesitate to reach out to our support team. They’re always happy to help troubleshoot your setup and share tips on how to best structure those new approval levels!

Thanks for being such a great partner and for choosing ApprovalMax.

Mark Jefferson M.
MM
Mark Jefferson M.
Small-Business (50 or fewer emp.)
"ApprovalMax: Evolving with AI and Seamless Integration"
5/5
What do you like best about ApprovalMax?

What I like about ApprovalMax is that it evolves, always bringing in new features and adapting to new trends in reporting like A.I. It automatically suggests things that help our process. It's very convenient for approving bills, POs, and refunds. Plus, people in my team are happy using it because it's mobile-friendly. The initial setup was very smooth too. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

None so far Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax
Edit edit

Thank you for the 5-star review! We're so pleased to hear that your team is enjoying the mobile experience and that the initial setup was a success.

It is great to know that you value how ApprovalMax continues to evolve. Hearing that our updates are keeping your team happy while maintaining strong controls is a huge win for us.

We appreciate the support and look forward to bringing you even more updates soon!

Daniel T.
DT
Daniel T.
Head of finance
Mid-Market (51-1000 emp.)
"Keeps Stakeholders Accountable for Approvals"
5/5
What do you like best about ApprovalMax?

Keeping all stakeholders accountable for approvals Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

App could be a bit snappier to allow for faster approvals. Review collected by and hosted on G2.com.

Response from Holan Nguyen of ApprovalMax
Edit edit

Thanks for the 5 stars, Daniel. Driving accountability across the whole team is exactly what we're built for. Point taken on pace, too. We're always working to keep approvals moving faster. Great to have you with us.

AG
Ashleigh G.
Mid-Market (51-1000 emp.)
"Seamless Workflow and Customizable Reports"
5/5
What do you like best about ApprovalMax?

I like the flexibility ApprovalMax has with customizable reports, making it easier to identify errors or issues. I also appreciate how the platform pulls information from documents with minimal error. My team thought the setup was great, and overall, it makes the workflow seamless and dramatically reduces human error. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

I had an issue where it incorrectly coded stamp duty on invoices as GST on Expenses. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax
Edit edit

Thank you for the 5-star review, Ashleigh! We're so glad to hear that ApprovalMax is helping your team reduce human error and giving you better visibility.

We also appreciate you flagging the specific issue with stamp duty coding. Feedback like this is incredibly helpful as we continue to refine the platform, and it is great to know that, overall, your team found the setup easy and the workflow seamless.

We appreciate the support and you taking the time to help us improve!

Mary Grace P.
MP
Mary Grace P.
Management Accountant
Small-Business (50 or fewer emp.)
"ApprovalMax: Streamlined Approvals with Compliance Confidence"
4.5/5
What do you like best about ApprovalMax?

The best thing about ApprovalMax is how it streamlines and automates approval workflows, giving finance teams tighter control, faster processing, and stronger fraud prevention, all while integrating seamlessly with accounting platforms like Xero, which is what we’re currently using. Review collected by and hosted on G2.com.

What do you dislike about ApprovalMax?

The approval workflows are flexible, but they aren’t infinitely customizable. If you need more advanced or highly unique approval structures, you may end up relying on workarounds. Review collected by and hosted on G2.com.

Response from Kasia Bargielowski-Foster of ApprovalMax
Edit edit

Thank you for the review! It’s wonderful to hear that ApprovalMax is providing your team with tighter control and stronger fraud prevention through your Xero integration.

We also appreciate your feedback regarding workflow flexibility. We aim to strike the best balance between powerful automation and a user-friendly setup, and your insights are very helpful as we continue to refine our customization options.

Thank you for the support and for helping us understand how we can better serve your team!