ApprovalMax allows us a smoother workflow. We are well supported by Carmina Medina. Review collected by and hosted on G2.com.

We have struggled a bit where there are multiple approvers. If one person does not approve - we often have to start again from the first approver. Also, before we were told about a summary report for approving, there were too many emails. Perhaps it should be the default setting, and individual emails should be an option if people choose, rather than the other way around. When Carmina is in a meeting, she often refers us to her "support team". Someone usually sends us an email and requests further information. As we are often in the middle of a month-end/deadline, it is very difficult to get the information back to the support service on time. It usually results in us finding other ways to get around the issue - like using xero. It would be better if the ApprovalMax team could call us. Even better - an instant video call so we can share our screen and explain the issue and have it dealt with immediately. Review collected by and hosted on G2.com.

ApprovalMax is easy to implement, use and support is outstanding! It's a valuable tool in our Clients' businesses, ensuring financial transactions are checked and monitored. It serves as a great security system to ensure transactions are appropriate and authorised. The audit report pushed back into the finance system is great. We also really love that AM gives staff the ability to manage and be responsible for this bills and budgets without them having access to the finance system. Review collected by and hosted on G2.com.

Nothing comes to mind. If I ever have 'issues' Support is very accessible and responsive! Review collected by and hosted on G2.com.

The workflow is customizable depending on our needs and aligned with our business practices. Review collected by and hosted on G2.com.

If we could add a dashboard for top management users, it would help them view the various metrics they need for the business. For example, it could include budget monitoring, long outstanding payments that have not been processed, and the time spent on each approval—whether by the maker or the approver—so we can better understand responsibilities and turnaround time. Having these and other operating metrics in one place would help us monitor performance and improve our processes. Review collected by and hosted on G2.com.

It is easy to access and integrates seamlessly with Xero. It is also very helpful for users and approvers, especially for me as a reviewer. Before using ApprovalMax, we relied on Excel to monitor requests. Now that we have ApprovalMax, our work has become much easier, more efficient, and less stressful. Review collected by and hosted on G2.com.

So far, nothing as approvalmax is very useful. Review collected by and hosted on G2.com.

I really appreciate that ApprovalMax is very user-friendly and straightforward, making it easy to understand its purpose. It allows me to see everything, including every invoice, which is even better because it's integrated with our Xero system. I also like how it detects duplicates—if an invoice is already in Xero, ApprovalMax alerts us when processing the same invoice number and amount, which helps with control. Additionally, the transition to using ApprovalMax was very smooth, thanks to the hands-on support from the ApprovalMax team, who answered all our queries and helped throughout the integration process. Review collected by and hosted on G2.com.

Maybe it's the generation of reports where we can generate the reports for all of the organizations that we have. Because currently, what we are doing is going into one organization to generate a report. If we can have one generation or maybe consolidated reports for all of the organizations that we have in ApprovalMax, that will be helpful for us. Review collected by and hosted on G2.com.

I find ApprovalMax easy to use, and since the new updates, I'm enjoying the layout. The auto matching PO system is very useful and works most of the time. I also like that the approval matrices are very straightforward. It's incredibly easy to pick up, even if it's a bit difficult to master. Review collected by and hosted on G2.com.

It can lag a lot and have 'unexpected' errors. Sometimes the loading screen for each 'thing' takes a long time. It's usually just random, general and doesn't correlate with a slow PC. Review collected by and hosted on G2.com.

ApprovalMax streamlines our approval process, improves visibility, and ensures approvals are tracked efficiently, reducing delays and manual follow-ups. Review collected by and hosted on G2.com.

The mobile experience could be improved, and some approval workflows require multiple clicks, which can make the process slower than expected Review collected by and hosted on G2.com.

We are a remote business, no more paperwork and less phone calls! Review collected by and hosted on G2.com.

There needs to be more tiers. Large isn't quite big enough for us. We pay a lot of invoicing on behalf of our in-home support clients. Review collected by and hosted on G2.com.

Easy to use on the admin and user side and yet still comprehensive, ie shows everything and is intuitive even for those who don't use regularly. Review collected by and hosted on G2.com.

To be honest, nothing really sticks out. The need for an authenticator app to log in is slightly annoying, but I understand the importance for security. Review collected by and hosted on G2.com.

It works seamlessly with our currents system Xero and provides all of the additional functionality currently lacking with Xero. Review collected by and hosted on G2.com.

The workflow wasn't very intuitive to setup initially but made sense after chatting to a member of your team. Review collected by and hosted on G2.com.