  # Best Enterprise Information Archiving Software

  *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)*

   Enterprise information archiving (EIA) software is designed to assist in storing a company’s structured and unstructured original historical data. EIA software provides complete archives of business data across the board by incorporating unstructured data (for example, email messages and media files). Data can be stored on premises with local data servers, on cloud servers, or by using a hybrid of the two. These solutions are used throughout a business by any employee since all teams should be archiving their data for, at minimum, auditing purposes. EIA solutions are typically implemented and maintained by a company’s data team, and they can be used by companies of any size.

The main difference between EIA software and [backup software](https://www.g2.com/categories/backup) is that EIA handles the original, historical data as opposed to a copy of that data.

To qualify for inclusion in the Enterprise Information Archiving category, a product must:

- Store both structured and unstructured original, historical data
- Provide data management options for archived data
- Protect access to archived data




  ## How Many Enterprise Information Archiving Software Products Does G2 Track?
**Total Products under this Category:** 79

  
## How Does G2 Rank Enterprise Information Archiving Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 900+ Authentic Reviews
- 79+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Enterprise Information Archiving Software Is Best for Your Use Case?

- **Leader:** [Smarsh](https://www.g2.com/products/smarsh-smarsh/reviews)
- **Highest Performer:** [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews)
- **Easiest to Use:** [Cryoserver](https://www.g2.com/products/cryoserver/reviews)
- **Top Trending:** [Global Relay](https://www.g2.com/products/global-relay/reviews)
- **Best Free Software:** [Cryoserver](https://www.g2.com/products/cryoserver/reviews)

  
  ## What Are the Top-Rated Enterprise Information Archiving Software Products in 2026?
### 1. [Smarsh](https://www.g2.com/products/smarsh-smarsh/reviews)
  Smarsh’s Connected Archive is inclusive of capture, Archive, supervision and e-discovery capabilities across 80+ communication channels. It delivers unparalleled efficiency for small to mid-sized organizations, global enterprises, and US Federal Agencies. Connected Archive empowers you to efficiently review and search all of your electronic communications with full conversational context in one place, by leveraging Smarsh’s Supervision and e-Discovery Apps. This product suite is built to weather any regulatory change and evolves seamlessly alongside your organization.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 28
**How Do G2 Users Rate Smarsh?**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.4/10 (Category avg: 8.5/10)

**Who Is the Company Behind Smarsh?**

- **Seller:** [Smarsh](https://www.g2.com/sellers/smarsh)
- **Company Website:** https://www.Smarsh.com
- **Year Founded:** 2001
- **HQ Location:** Portland, OR
- **Twitter:** @SmarshInc (5,685 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/127745/ (1,594 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services
  - **Company Size:** 57% Small-Business, 25% Mid-Market


#### What Are Smarsh's Pros and Cons?

**Pros:**

- Ease of Use (10 reviews)
- Customer Support (6 reviews)
- Search Efficiency (6 reviews)
- Features (4 reviews)
- Review Efficiency (3 reviews)

**Cons:**

- Learning Curve (5 reviews)
- Poor Customer Support (4 reviews)
- Slow Performance (4 reviews)
- Insufficient Training (3 reviews)
- Not User-Friendly (3 reviews)

### 2. [Google Vault](https://www.g2.com/products/google-vault/reviews)
  Google Vault is a solution designed to allow users to retain, hold, search, and export data to support their organizations archiving and eDiscovery needs.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 45
**How Do G2 Users Rate Google Vault?**

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Google Vault?**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,890,350 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Education Management
  - **Company Size:** 42% Enterprise, 29% Small-Business


### 3. [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews)
  CrashPlan Platform securely, efficiently, and comprehensively backs up files and emails in Microsoft Exchange Online, SharePoint, OneDrive, Gmail, and Google Drive without user action or time-consuming IT intervention. Flexible infrastructure, deployment, management, and restore options allow organizations to back up SaaS data at scale within budget and human resource constraints.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 249
**How Do G2 Users Rate CrashPlan Platform?**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind CrashPlan Platform?**

- **Seller:** [CrashPlan](https://www.g2.com/sellers/crashplan)
- **Company Website:** https://www.crashplan.com/
- **Year Founded:** 2001
- **HQ Location:** Minneapolis, MN
- **Twitter:** @crashplan (24,574 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/crashplan/ (157 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Administrator
  - **Top Industries:** Real Estate, Information Technology and Services
  - **Company Size:** 64% Mid-Market, 35% Enterprise


#### What Are CrashPlan Platform's Pros and Cons?

**Pros:**

- Backup Frequency (100 reviews)
- Ease of Use (72 reviews)
- Security (61 reviews)
- Customer Support (50 reviews)
- Reporting (37 reviews)

**Cons:**

- Improvement Needed (10 reviews)
- Poor Reporting (8 reviews)
- Restoration Issues (6 reviews)
- Slow Performance (6 reviews)
- Backup Issues (4 reviews)

### 4. [Cryoserver](https://www.g2.com/products/cryoserver/reviews)
  Launched in the UK in 2003, Cryoserver has customers in 28 countries around the globe. It serves a large client base across all sectors, including financial, industrial and government. Cryoserver email archiving technologies are one of the pioneers of email archiving; with many years’ of experience, investment and development, the Cryoserver technologies deliver highly complex and ultra-secure systems with simplistic and easy-to-use interfaces allowing for expert archiving solutions that everyone can benefit from. Delivered either as an onpremise or as a cloud solution. Cryoserver helps organisations and individuals to find emails in a secure tamper evident archive in split seconds.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 53
**How Do G2 Users Rate Cryoserver?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind Cryoserver?**

- **Seller:** [Cryoserver](https://www.g2.com/sellers/cryoserver)
- **Year Founded:** 2003
- **HQ Location:** London
- **Twitter:** @Cryoserver (457 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/62552/ (21 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 52% Mid-Market, 28% Enterprise


### 5. [Microsoft Teams Analytics Tool](https://www.g2.com/products/microsoft-teams-analytics-tool/reviews)
  Vyapin Microsoft teams reporting tool is an efficient reporting solution for your Microsoft teams.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 38
**How Do G2 Users Rate Microsoft Teams Analytics Tool?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Microsoft Teams Analytics Tool?**

- **Seller:** [Vyapin](https://www.g2.com/sellers/vyapin)
- **Year Founded:** 1996
- **HQ Location:** Chennai, Tamil Nadu
- **Twitter:** @vyapinsoftware (93 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/661868/ (29 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 39% Mid-Market, 37% Small-Business


### 6. [Pagefreezer](https://www.g2.com/products/pagefreezer/reviews)
  Pagefreezer Archiving helps organizations capture, store, find, and produce digital records of their website and social media content for compliance, eDiscovery, and enterprise recordkeeping. Built for government agencies, financial service providers and legal professionals, Pagefreezer Archiving is used across nearly every industry to securely archive digital records in evidentiary quality, meet regulatory requirements, minimize legal risk, and ensure litigation readiness. Key Features: \&lt;\&gt; Automated Archiving: Automatically captures and archives all website updates and social media activity, eliminating manual recordkeeping and giving compliance teams peace of mind. \&lt;\&gt; Regulatory Compliance: Satisfies recordkeeping requirements for FINRA, SEC, GDPR, and government open records laws by archiving content with associated metadata and digital signatures, in a tamper-proof, native format. \&lt;\&gt; Advanced Search &amp; Export: Enables users to quickly locate and review specific content across all archived content and export records in formats required for audits, eDiscovery, and public records requests. \&lt;\&gt; Simple Setup &amp; Low Maintenance: Deploys quickly, requiring minimal technical expertise or IT resources to set up and use. \&lt;\&gt; Open Records Portals: Streamlines government transparency efforts by providing self-service public records portals, reducing the administrative burden of fulfilling records requests. With robust security, user-friendly interface, high-quality captures and reliable automation, Pagefreezer simplifies the complex process of digital archiving, saving organizations hundreds of hours annually on archiving and ensuring digital content and communications are preserved and accessible when needed.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 35
**How Do G2 Users Rate Pagefreezer?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Pagefreezer?**

- **Seller:** [Pagefreezer Software, Inc.](https://www.g2.com/sellers/pagefreezer-software-inc)
- **Year Founded:** 2010
- **HQ Location:** Vancouver, BC
- **Twitter:** @PageFreezer (4,326 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1682117/ (96 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services, Investment Management
  - **Company Size:** 51% Small-Business, 34% Mid-Market


### 7. [Mimecast Cloud Archive](https://www.g2.com/products/mimecast-mimecast-cloud-archive/reviews)
  Mimecast Cloud Archive solution keeps multiple copies of every inbound, outbound and internal email, along with detailed meta-data and a copy of the email if it was changed by policy enforcement. Emails are encrypted for security and stored in multiple geographically-dispersed data centers with triplicate copies for redundancy. Additionally, Mimecast Cloud Archive provides: - Search and retrieval of archived emails. - Access to personal cloud archive storage on any device, from any location. - Pricing based on the number of employees rather than the volume of email. - Policy-driven retention at the organization, group, mailbox or published retention folder level. - Archive access logging. - Compliance, e-discovery and litigation support, including legal hold, case management and data export. For organizations in need of a migration tool to take advantage of the archive, Mimecast Simply Migrate is available. It extracts, validates, and transports legacy data from common archives like Veritas Enterprise Vault and Dell EMC SourceOne to the Mimecast Cloud Archive. In today’s world of remote employees and the rise of collaboration technologies, Mimecast Cloud Archive now supports Archiving for Microsoft Teams. Ensure compliance, reduce risk, and establish policies to retain and expire Microsoft Teams data, including one to one, group, and channel. conversations. Additionally, Mimecast Supervision, when integrated with Mimecast Cloud Archive, can help financial services firms meet FINRA, SEC, FCA and other compliance challenges, helping users to operationalize compliance across the organization, and enabling compliance personnel to systematically review and discover targeted data. Mimecast&#39;s Sync &amp; Recover is a fully integrated extension to the Mimecast Cloud Archive, that removes the need for standalone email backup and recovery tools and is 100% cloud-based. Sync &amp; Recover delivers granular recovery of mailboxes, calendar items, tasks, notes, and contacts lost through inadvertent or malicious deletion or corruption.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 30
**How Do G2 Users Rate Mimecast Cloud Archive?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind Mimecast Cloud Archive?**

- **Seller:** [Mimecast](https://www.g2.com/sellers/mimecast)
- **Year Founded:** 2003
- **HQ Location:** London
- **Twitter:** @Mimecast (18,041 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/55895/ (2,467 employees on LinkedIn®)
- **Ownership:** NASDAQ: MIME

**Who Uses This Product?**
  - **Top Industries:** Financial Services
  - **Company Size:** 68% Mid-Market, 19% Small-Business


### 8. [Global Relay](https://www.g2.com/products/global-relay/reviews)
  Global Relay is the leading provider of fully compliant, cloud electronic communications archiving, messaging, supervision, and eDiscovery solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries, including 22 of the top 25 banks. Global Relay combines two decades’ worth of communications archiving and supervision experience, building a rock-solid foundation for compliant communications from a mobile app for seamless collaboration, data connectors to capture business communications from any channel, a powerful cloud archive to meet recordkeeping requirements, and proactive surveillance tools to proactively supervise it all. And with 24/7, white-glove customer support for all of these solutions, Global Relay’s integrated compliance solutions enable regulated organizations worldwide to meet collaboration, privacy, and security requirements.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 16
**How Do G2 Users Rate Global Relay?**

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 6.4/10 (Category avg: 8.7/10)
- **Ease of Admin:** 6.1/10 (Category avg: 8.5/10)

**Who Is the Company Behind Global Relay?**

- **Seller:** [Global Relay](https://www.g2.com/sellers/global-relay)
- **Year Founded:** 1999
- **HQ Location:** Vancouver, CA
- **Twitter:** @GlobalRelay (1,419 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/143687/ (1,783 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services
  - **Company Size:** 38% Small-Business, 31% Enterprise


### 9. [Odaseva](https://www.g2.com/products/odaseva/reviews)
  Odaseva delivers the strongest data security solution for enterprises running on Salesforce, safeguarding confidentiality and integrity of critical business information. The Odaseva Enterprise Data Security Platform ensures business continuity, regulatory compliance, and powerful protection against threats to Salesforce data. It is designed and built specifically to solve the complex challenges of large-scale global organizations. Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data. With Odaseva, enterprises can confidently navigate the evolving data security landscape, ensuring that operations remain uninterrupted and aligned with regulatory standards.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 44
**How Do G2 Users Rate Odaseva?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.5/10)

**Who Is the Company Behind Odaseva?**

- **Seller:** [Odaseva.com](https://www.g2.com/sellers/odaseva-com)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @odaseva (517 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3113168/ (170 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services, Insurance
  - **Company Size:** 66% Enterprise, 27% Mid-Market


#### What Are Odaseva's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Easy Restore (2 reviews)
- Scheduling Flexibility (2 reviews)
- Backup Services (1 reviews)
- Backup Solutions (1 reviews)

**Cons:**

- Complex Setup (1 reviews)
- Cost Issues (1 reviews)
- Dependency Issues (1 reviews)
- Difficult Setup (1 reviews)
- Expensive (1 reviews)

### 10. [IBM Information Lifecycle Governance](https://www.g2.com/products/ibm-information-lifecycle-governance/reviews)
  IBM&#39;s Information Lifecycle Governance (ILG) is designed to help users manage their business information throughout its lifecycle.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 12
**How Do G2 Users Rate IBM Information Lifecycle Governance?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind IBM Information Lifecycle Governance?**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (709,298 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)
- **Ownership:** SWX:IBM

**Who Uses This Product?**
  - **Company Size:** 46% Small-Business, 31% Enterprise


### 11. [Proofpoint Enterprise Archive](https://www.g2.com/products/proofpoint-proofpoint-enterprise-archive/reviews)
  Proofpoint Enterprise Archive is a cloud-based archiving solution that simplifies legal discovery, regulatory compliance, and end-user information access without the headaches of managing an archive in-house.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 11
**How Do G2 Users Rate Proofpoint Enterprise Archive?**

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.6/10)
- **Quality of Support:** 7.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Proofpoint Enterprise Archive?**

- **Seller:** [Proofpoint](https://www.g2.com/sellers/proofpoint)
- **Year Founded:** 2002
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @proofpoint (31,158 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/proofpoint (5,020 employees on LinkedIn®)
- **Ownership:** NASDAQ: PFPT

**Who Uses This Product?**
  - **Company Size:** 58% Enterprise, 42% Mid-Market


### 12. [Arctera Enterprise Vault](https://www.g2.com/products/arctera-enterprise-vault/reviews)
  Veritas Enterprise Vault is designed to help automate retention management, classification and supervision, while simplifying search and eDiscovery over unstructured data.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 15
**How Do G2 Users Rate Arctera Enterprise Vault?**

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind Arctera Enterprise Vault?**

- **Seller:** [Arctera](https://www.g2.com/sellers/arctera)
- **Year Founded:** 2024
- **HQ Location:** Pleasanton, California, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/arctera-io (825 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 44% Enterprise, 38% Mid-Market


### 13. [StorageTek](https://www.g2.com/products/storagetek/reviews)
  Oracle StorageTek offers solutions for archiving and data protection designed to provide a template for combining discrete components, from Oracle and participating third parties, to solve industry-specific or general IT challenges.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 13
**How Do G2 Users Rate StorageTek?**

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind StorageTek?**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (827,981 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (199,301 employees on LinkedIn®)
- **Ownership:** NYSE:ORCL

**Who Uses This Product?**
  - **Company Size:** 36% Mid-Market, 36% Small-Business


### 14. [Microsoft Teams Archiving Tool](https://www.g2.com/products/microsoft-teams-archiving-tool/reviews)
  Archive Microsoft Teams channels, conversations, members, attachments, etc. Export Microsoft teams conversations and all other data for regulatory compliance.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate Microsoft Teams Archiving Tool?**

- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind Microsoft Teams Archiving Tool?**

- **Seller:** [Vyapin](https://www.g2.com/sellers/vyapin)
- **Year Founded:** 1996
- **HQ Location:** Chennai, Tamil Nadu
- **Twitter:** @vyapinsoftware (93 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/661868/ (29 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Assistant Professor
  - **Company Size:** 45% Mid-Market, 36% Enterprise


### 15. [ecoDMS One](https://www.g2.com/products/ecodms-one/reviews)
  Scanning, archiving, managing, retrieving and automating with the cross-platform software solutions from ecoDMS GmbH


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 12
**How Do G2 Users Rate ecoDMS One?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10)
- **Quality of Support:** 5.8/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.5/10)

**Who Is the Company Behind ecoDMS One?**

- **Seller:** [ecoDMS](https://www.g2.com/sellers/ecodms)
- **Year Founded:** 2004
- **HQ Location:** Aachen , Nordrhein-Westfalen
- **LinkedIn® Page:** https://www.linkedin.com/company/37332561 (10 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 46% Small-Business, 38% Mid-Market


#### What Are ecoDMS One's Pros and Cons?

**Pros:**

- Data Management (2 reviews)
- Ease of Use (2 reviews)
- Accessibility (1 reviews)
- Convenience (1 reviews)
- File Recovery (1 reviews)

**Cons:**

- Inconvenience (3 reviews)
- Poor Customer Support (2 reviews)
- Document (1 reviews)
- Expensive (1 reviews)
- Integration Difficulty (1 reviews)

### 16. [OpenArchive](https://www.g2.com/products/openarchive/reviews)
  Secure mobile media preservation


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate OpenArchive?**

- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 7.1/10 (Category avg: 8.7/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind OpenArchive?**

- **Seller:** [OpenArchive](https://www.g2.com/sellers/openarchive)
- **Year Founded:** 2014
- **HQ Location:** N/A
- **Twitter:** @open_archive (1,196 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/open-archive/ (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 60% Small-Business, 20% Enterprise


### 17. [AvePoint Confidence Platform](https://www.g2.com/products/avepoint-confidence-platform/reviews)
  AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 115
**How Do G2 Users Rate AvePoint Confidence Platform?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind AvePoint Confidence Platform?**

- **Seller:** [AvePoint](https://www.g2.com/sellers/avepoint)
- **Company Website:** https://www.avepoint.com/
- **Year Founded:** 2001
- **HQ Location:**  Jersey City, NJ
- **Twitter:** @AvePoint (9,764 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/46024/ (2,546 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 42% Mid-Market, 28% Small-Business


#### What Are AvePoint Confidence Platform's Pros and Cons?

**Pros:**

- Ease of Use (64 reviews)
- Cloud Backup (29 reviews)
- Backup Frequency (25 reviews)
- Security (25 reviews)
- Easy Setup (22 reviews)

**Cons:**

- Expensive (12 reviews)
- Backup Issues (10 reviews)
- Poor Customer Support (9 reviews)
- Slow Performance (9 reviews)
- Technical Issues (9 reviews)

### 18. [Databasix](https://www.g2.com/products/databasix/reviews)
  Databasix is a cloud-based record management solution (RMS) for FIRE/EMS agencies. Our goal is to streamline data and records into one centralized system, accessible by any device with an internet connection.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 9
**How Do G2 Users Rate Databasix?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Databasix?**

- **Seller:** [Databasix](https://www.g2.com/sellers/databasix)
- **Year Founded:** 2023
- **HQ Location:** Eynsham, GB
- **Twitter:** @databasix (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/databasix-uk-ltd/ (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 90% Mid-Market, 50% Small-Business


### 19. [Veritas Netbackup Flex Appliance Security](https://www.g2.com/products/veritas-netbackup-flex-appliance-security/reviews)
  Flex Appliance moves beyond hyperconverged architectures and provides a unified NetBackup environment by making it simple to protect all your workloads and scale without increasing your hardware footprint.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 13
**How Do G2 Users Rate Veritas Netbackup Flex Appliance Security?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind Veritas Netbackup Flex Appliance Security?**

- **Seller:** [Cohesity](https://www.g2.com/sellers/cohesity)
- **Year Founded:** 2013
- **HQ Location:** San Jose, CA
- **Twitter:** @Cohesity (29,290 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3750699/ (7,721 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 38% Mid-Market, 31% Small-Business


#### What Are Veritas Netbackup Flex Appliance Security's Pros and Cons?

**Pros:**

- Security (5 reviews)
- Secure Access (4 reviews)
- Access Management (3 reviews)
- Data Security (2 reviews)
- Ease of Use (2 reviews)

**Cons:**

- Complexity (2 reviews)
- Complex Setup (2 reviews)
- Difficult Configuration (2 reviews)
- Difficult Learning (2 reviews)
- Difficult Learning Curve (2 reviews)

### 20. [Zix Information Archiving](https://www.g2.com/products/zix-information-archiving/reviews)
  Zix Information Archiving provides unified data archiving, streamlined communication, and increased efficiency across organizations. Message retention for all digital communications makes compliance and eDiscovery easier for your team, and even work across social media and communication tools like Microsoft Teams. Our policy controls allow you to control which messages get archived and for how long, and our message relevance classification makes case assessment, investigation, and management easier than ever. Zix provides data archiving solutions done right.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 12
**How Do G2 Users Rate Zix Information Archiving?**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)
- **Quality of Support:** 7.1/10 (Category avg: 8.7/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.5/10)

**Who Is the Company Behind Zix Information Archiving?**

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText (21,580 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,339 employees on LinkedIn®)
- **Ownership:** NASDAQ:OTEX

**Who Uses This Product?**
  - **Company Size:** 54% Small-Business, 46% Mid-Market


### 21. [MessageSolution](https://www.g2.com/products/messagesolution/reviews)
  MessageSolution is an industry leader in information archiving and eDiscovery solutions for on-premise, Cloud, and MSP/ISP-hosted multi-tenant environments. With award-winning enterprise on-premise and Cloud-powered products, MessageSolution resolves business issues for organizations around the world in electronic discovery litigation support, compliance, storage management, and email server migrations. With products deployed in over 50 countries, MessageSolution empowers today’s organizations to effectively manage electronically stored information and corporate intelligence. MessageSolution’s software platforms help organizations mitigate risk and reduce costs. MessageSolution&#39;s team of dedicated professionals comes from a wide array of companies in Silicon Valley, including technology veterans from Sun Microsystems and IBM as well as graduates of Stanford University. With more than 20 years of high tech experience, MessageSolution puts forth a team effort to create software to solve IT problems for SME/enterprise organizations in various industries across the world.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate MessageSolution?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 7.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind MessageSolution?**

- **Seller:** [MessageSolution](https://www.g2.com/sellers/messagesolution)
- **Year Founded:** 2004
- **HQ Location:** Dublin, CA
- **Twitter:** @GlobalArchiving (663 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/messagesolution-inc. (14 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 60% Mid-Market, 40% Small-Business


### 22. [ArcTitan](https://www.g2.com/products/arctitan/reviews)
  Email Archiving Solution. ArcTitan is an email archiving product which allows users to securely archive your business emails and simply retrieve these archived emails. Compliant, Fast, Secure and M365 Never lose another business-critical email. Find and retrieve any archived email in seconds. Simple to access and easy to use for both administrators and end users with 24/7 support by real product people! Start saving on email volume and storage today Secure and Perpetual: All emails are encrypted in transit and when stored. Giving your business total protection against data loss. 11,070,826,210 emails archived to date eDiscovery and EU GDPR: Industry Standards Compliance. Legal safeguard for email compliance. Perfect for eDiscovery and GDPR compliant. Acts as a “black box flight recorder for email”. Cloud Based Solution: Zero limits on user numbers or storage space in the cloud. No on-site hardware required. Ultimate scalability. Save up to 75% Email Storage Space: Flexible pay as you go email archiving model. Per live user subscription only. Save up to 75% email storage space Remote Access to Archived Emails: All the benefits of email archiving accessible anywhere at any time. The same great user experience everywhere. Office 365 Email Archive: Significantly enhances Office 365 email Search and Storage functionality. Massive cost and time savings Lightning Fast Search and Retrieval A powerful search tool. Load performance of more than 200 emails per second from your email server - your emails are archived and retrievable instantly. Slashes time and cost. A Simple to Use Email Archive ArcTitan is designed to optimize the ability to find important things when you need them. Locate emails instantly on desktop or mobile.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 11
**How Do G2 Users Rate ArcTitan?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind ArcTitan?**

- **Seller:** [CyberSentriq](https://www.g2.com/sellers/cybersentriq-d38aeb75-bc88-459b-a2d2-16ccbed4d6c5)
- **Year Founded:** 2025
- **HQ Location:** Galway ,Galway
- **Twitter:** @Redstor (1,955 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cybersentriq/ (194 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 42% Small-Business


### 23. [Barracuda Cloud Archiving Service](https://www.g2.com/products/barracuda-cloud-archiving-service/reviews)
  The Barracuda Cloud Archiving Service provides a complete on demand Software-as-a-Service (SaaS) cloud solution. With our guided setup wizard, most customers are typically up and running in less than an hour. All your emails are archived without the need to install any email client or server software. Operational costs stay low and predictable, with support overhead practically vanishing. Barracuda&#39;s extensive and robust global cloud infrastructure ensures security, and centralized management through the Cloud Control portal makes it simple.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 15
**How Do G2 Users Rate Barracuda Cloud Archiving Service?**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.5/10)

**Who Is the Company Behind Barracuda Cloud Archiving Service?**

- **Seller:** [Barracuda](https://www.g2.com/sellers/barracuda)
- **Year Founded:** 2002
- **HQ Location:** Campbell, CA
- **Twitter:** @Barracuda (15,232 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/barracuda-networks/ (2,229 employees on LinkedIn®)
- **Ownership:** Private

**Who Uses This Product?**
  - **Company Size:** 40% Mid-Market, 33% Small-Business


### 24. [Jatheon Enterprise Data Archiving Solution](https://www.g2.com/products/jatheon-enterprise-data-archiving-solution/reviews)
  Jatheon&#39;s archiving solution assists organizations to store, access, search and produce structured and unstructured historical communications data for audits, compliance and ediscovery. With Jatheon, organizations can capture data from various sources (email, social media, chat apps, telephony), automate its retention, monitor conversations for policy violations and simplify and accelerate FOIA and ediscovery processes.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 20
**How Do G2 Users Rate Jatheon Enterprise Data Archiving Solution?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.6/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind Jatheon Enterprise Data Archiving Solution?**

- **Seller:** [Jatheon](https://www.g2.com/sellers/jatheon)
- **Year Founded:** 2004
- **HQ Location:** Toronto, Ontario
- **Twitter:** @Jatheon (1,655 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/116590/ (40 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 57% Mid-Market, 29% Small-Business


### 25. [SkyHistory](https://www.g2.com/products/skyhistory/reviews)
  Scand provides software development and BPO services to 30+ clients from all over the world, primarily specializing in E-procurement, ERP, PLM, CAD and supply chain management software, using cutting-edge Java, .NET, PHP, C++, C#, Ruby on Rails and Groovy/Grails technologies.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate SkyHistory?**

- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind SkyHistory?**

- **Seller:** [Scand Poland](https://www.g2.com/sellers/scand-poland-29bcedb0-3eda-466a-a82d-44fe1d98a849)
- **Year Founded:** 2000
- **HQ Location:** Warszawa, PL
- **Twitter:** @ScandLtd (109 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/50012/ (213 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 57% Enterprise, 43% Mid-Market



    ## What Is Enterprise Information Archiving Software?
  [IT Management Software](https://www.g2.com/categories/it-management)
  ## What Software Categories Are Similar to Enterprise Information Archiving Software?
    - [Email Archiving Software](https://www.g2.com/categories/email-archiving)
    - [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance)

  
---

## How Do You Choose the Right Enterprise Information Archiving Software?

### What You Should Know About Enterprise Information Archiving Software

### What is Enterprise Information Archiving Software?

Enterprise information archiving (EIA) software is primarily used to store structured and unstructured data of a business. Traditionally, companies primarily focused on storing structured data since it was easier to handle and integrate with various workflows and improved overall data management capabilities. This data would be stored on-premises. However, with the rise of unstructured data, it became increasingly difficult to store huge amounts of data without the right storage environment. This is where EIA steps in. EIA solutions ensure that companies have an option to store their unstructured data, along with other key features along with storage such as data retrieval and data archiving. The data can be stored in the public cloud, private cloud, or even hybrid cloud environments. Data is stored across multiple data centers owned by the likes of AWS, Microsoft Azure, Google Cloud among several others.&amp;nbsp;

The internet boom along with the smartphone generation created a large amount of unstructured data in the form of short message service (SMS), video, chats, social media, and numerous other sources. These forms did not have any particular schema which made it very difficult to store such data files. Enterprises now had a large amount of unstructured data in the form of different content types such as files, website content, call recordings, file sharing, email retention but no proper way to store it. It is important to note that enterprise information archiving deals with the storage of historical, original, real-time data of a company. When original data is replicated and stored, it is called a data backup.

When people view storage, they usually picture servers and storage boxes hidden away in the back of an enterprise—not anymore. With the advent of cloud storage, companies can now store their data off-premises and in the cloud (public, private, or hybrid). What this translates for firms is that there is now a single place to store and save emails, files, instant messaging chats, and content types and ensure a smooth and simplified management process. What this means for customers is that their data is always available, safe, and ready to use as and when required. Data protection is one of the key focuses for EIA solutions.

As the amount of data keeps increasing, every enterprise needs to focus on strict regulatory compliance. Enterprise information archiving software helps firms to manage their information more easily, and ensure that all compliance standards are being met. EIA solutions also focus on retention management, to ensure against data loss issues, security breaches, and data corruption.

### What are the Common Features of Enterprise Information Archiving Software?

The following are some core features within enterprise information archiving solutions that can help users in archiving data securely:

**Archiving:** Archiving is the most important and needed feature that this software provides. As companies expand their footprint across the globe, there is a growing need to have archive storage solutions for these enterprises that will ensure data safety. By using EIA software, companies have a single solution to manage archiving user communications, IMs, emails, videos, content, SMS, and several other data types. In addition, the software ensures emails of employees/externals are compliant. Email retention forms the core for several businesses as well.

**Performance and accessibility:** Users need access to their content. Ideally this data/content type needs to be found quickly without any possible lags. EIA software ensures that unstructured and structured data is not just continually stored, but can also be retrieved as per the user requirements. This helps increase performance efficiency, user satisfaction, and ensures that teams have access to quick, clean, and original real-time data. Especially when the users can cross tens of thousands of employees, the EIA software must ensure top-notch performance.

**Electronic discovery:** Also known as eDiscovery, this feature of EIA products focuses on delivering content on request. Content is requested across different teams such as legal firms, financial audit teams, and others. eDiscovery focuses on identifying, gathering, and presenting electronically stored information (such as enterprise information and archive storage) for legal proceedings. eDiscovery cannot be taken lightly and is one of the main reasons for the birth of enterprise information archive storage. It has significant ramifications as to how enterprises store and organize their data. For any enterprise, there will be litigation matters, lawsuits, or types of legal action where eDiscovery will play a major role. eDiscovery has a huge impact on content archival, content searching, storage system management, and even risk management.

**Data retention:** Another key benefit of EIA products is data retention. A data retention policy is defined as the policy that controls how the data is being saved for regulatory purposes. Companies can have simple or complex data retention policies because these policies would clarify how data is stored. Other information such as what data can be stored, or formatted, or even what kind of system holds this data is provided with data retention. EIA software has the feature of data retention since it works so closely with data.

**Automation:** Some enterprise archive solutions have built-in automation features to increase productivity and efficiency. Tasks such as setting timelines after which data needs to be archived, sending into the correct location, the need to create replicas, and several other features can be automated. Bringing in the element of automation into EIA software will help reduce any user errors and ensure all the data is compliant.

### What are the Benefits of Enterprise Information Archiving Software?

**Compliance with civil procedures and litigations:** With data being available over numerous geographies, the law of the land will apply to several enterprises that wish to do business there. It gets extremely difficult to manage large amounts of data spread across different geographies that have different data retention laws, and this is where EIA solutions come in. EIA solutions ensure that consumer data is stored safely and securely and can only be accessed as per the users defined. It ensures that the laws are being followed and therefore the company can continue operations knowing their archived data is safe, secure, and compliant.

**Increased operational efficiency:** One of the key benefits of the software is that it increases operational efficiency across the entire organization. Having message and content compliance makes it easier for eDiscovery, data retention, regulatory compliance, and other statutory processes. Since all the original, real-time data is archived and can be retrieved via the software, it focuses on improving efficiency significantly. Users can have a single point source where they will be able to access their content and data that is archived. In addition, the software also ensures user access—which means making sure the original, historical data does not fall into the wrong hands.

**Better data control:** EIA software has the added benefit of policy controls. What this means is that the user of the software can ideally control which messages need to be live, which messages need to be archived, and for how long they need to be archived before automatic deletion.

**Relevance classification:** Storing data in the cloud does not mean dumping all data into a “cold storage” and forgetting about it. Rather, some EIA software have additional benefits such as message relevance classification. The benefit of relevance classification is that it allows users to archive their data as per their preference and relevance, and therefore these are extremely helpful in litigation matters, management requests, case analysis, and several other situations that might arise.

### Who Uses Enterprise Information Archiving Software?

The end users of the enterprise information archiving solution will depend on the functionality that is required—whether it is IT-specific, legal, audit purposes, among several others.

**IT teams:** The IT team of any organization will be the key users of this software. The IT team will use the software for several purposes which include storage and retrieval of files, content, email, and chats. As the requests from different functions in the organization come to the IT team to process, they will deep dive into the software and ensure that all files are not just readily accessible, but also safe and secure.

**Legal teams:** One of the biggest users of EIA solutions are company legal teams. Legal teams will focus on compliance and statutory rules for the company and therefore the team would use the software to answer any requests that might come up.

**Employees:** Employees can also use the software as per their access since they would need to have access to their content on their mobile devices. Being able to access archived emails and chats as required is a huge help for employees across any organization.

**Senior leadership teams (SLT):** Since this software works closely with confidential company data, senior leaders and team members can use this software to identify who can or cannot have access to different sections of the data. SLTs will also be able to convey to the rest of the organization in regards to information security to define it for company employees.

### What are the Alternatives to Enterprise Information Archiving Software?

Alternatives to enterprise information archiving solutions can replace this type of software, either partially or completely:

[Email archiving software](https://www.g2.com/categories/email-archiving): Email archiving is a key part of the enterprise information archiving, focusing specifically on emails. This software ensures that complete email transactions are archived carefully. Email archiving software primarily focuses on compressing and storing emails older than a predetermined date. The aim of this is to reference these emails at a later date as and when required. One of the main benefits is that it does not need much storage since it is specifically for emails. Tons of conversations within an organization happen primarily over email—employee conversations, sales conversations, company conversations, among others. Email history can be preserved. For companies that only want to archive their emails, this is a great option over enterprise information archiving.

[Online backup software:](https://www.g2.com/categories/online-backup) Backup and archiving are different in terms of the data being stored. Backup is a very secure method to store data over the internet. The biggest advantage of this software over EIA solutions is that the former deals with copies of the data and can be replicated to ensure complete backup. EIA however, deals with original, real-time, and historical data, and if lost could be very hard to recover.

[SaaS backup software](https://www.g2.com/categories/saas-backup): SaaS backup helps to back up data within the SaaS solution itself. These tools work with CRMs, email, and instant messaging to backup any type of SaaS application. This software too primarily aims at ensuring no data loss and keeping the data secure in case of any business interruption or calamity.

### Challenges with Enterprise Information Archiving Software

Enterprise information archiving solutions can come with their own set of challenges.&amp;nbsp;

**Growing number of data types:** Data is continuously growing and new formats are being added to the data world quite frequently. As the types of data increase, it becomes harder for enterprises to manage and control all this data. In addition, the EIA software may not be well equipped to handle new types of data which could be a big challenge for software usage. **&amp;nbsp;**

**Storage capacity:** In unstructured data, it’s important to consider millions of data points that could be created even in a single day. Storing such large amounts of data is no easy task and can potentially be a huge challenge for the software. The sheer volume of the data of enterprises from daily activities, numerous emails, constant slacks, and IM pings could cause the software to slow down and have archival issues. It is necessary to ensure that the backup or hardware solution/cloud offering can handle such enormous amounts of original data.

**Employee resistance:** Knowing that every single ping, IM, email, message, video content, and text message is being stored is quite scary. Companies can expect to face some backlash from their employees who might agree to store some data, but not all of it. The software might not have a general acceptance across the company since privacy lines might be crossed, and hence this could pose a challenge to software implementation.

**Archiving speed:** When data is being stored in its format over the cloud (which would need good internet connectivity), the huge volume of data could easily slow down the software causing severe lags. Software crashes could even cause loss of data, which defeats the purpose of installing this software. Archiving data is a time-intensive process, and IT teams would need to work closely to set standard procedures and settings to ensure that this is done continuously without any faults.

### How to Buy Enterprise Information Archiving Software

#### Requirements Gathering (RFI/RFP) for Enterprise Information Archiving Software

When choosing an enterprise information archiving solution, the first and key thing to focus on is to ensure that the software helps manage information archives and improves productivity and retention support. These are the basic and most important features that almost all products need to have. Some of the important questions to be asked as a buyer include:

- Is cloud storage safe and secure? Does it have encryption capabilities?
- Are copies of my data available, and are these replicates being used as a backup of my data?
- Can my team and all employees (with user access) to the software access data archives when required?
- Is there support provided by the vendor? What are the package options available?
- Does the software ensure that my data is compliant with the laws of the land, and follows statutory rules and regulations?
- Features vs affordability—which one is more important for my organization?
- Is the enterprise information archiving software that I am choosing compatible with my other systems?

Answering these questions might be difficult, however, they provide a strong base to build the long list. Customers can use reviews here at G2.com as a guide to move forward with the selection of enterprise information archiving software.

#### Compare Enterprise Information Archiving Software Products

**Create a long list**

In this step, buyers should keep their options open to consider the full range of products. Buyers have the freedom to explore numerous offerings that the EIA software market has. In addition, this is the main step to evaluate the answers to the above questions. The long list can be made much more concise and smaller by addressing the questions above.

**Create a short list**

Buyers can make much more granular comparisons on this step. In addition to this, buyers can use the G2 reviews to further narrow this list down. G2’s comparison feature where buyers can compare between two products is a useful tool to create the short list.

**Conduct demos**

Once the list has been reduced to a couple of vendors, buyers may begin to request a demo. During the demo, buyers should seek out information related to their non-negotiable terms. This is the best stage where the buyer can delve more deeply into understanding how secure their archived information will be, the various features that the software provides, different complaint requests, and security concerns can be addressed here as well. Other queries such as after-service support, staff training, and other additional features can be asked here.

#### Selection of Enterprise Information Archiving Software

**Choose a selection team**

Choosing the right team to work together to decide the best software is a critical part of the process. This team will be in charge of overseeing the entire process—from selection to implementation, as well as after implementation feedback. The team should include a mix of different personas who have the required skills, interests, and time. Some roles include IT admins (who would work on the software), cloud engineers (who would assess the cloud storage requirements), legal team executives, and key leads from different teams.

**Negotiation**

Enquiring about pricing is the key decision that could make or break a deal. Identifying how the pricing is done is a good start. For example, it can focus on the number of mailboxes or email data volume, the number of IMs being sent, or the number of users using the IM. Having a good understanding of how pricing would work is key for negotiation. A buyer can choose to negotiate to trim costs. The buyer needs to note that if in the future there is a requirement for scaling cloud archive storage as the company grows, there would be additional costs. Keeping such factors in mind will help the buyer put forward better negotiation tactics and ensure the features that matter are part of the deal.

**Final decision**

Once all the steps are complete, the final decision is made weighing all factors and scenarios. Having a trial run of the software is a good place to start. A small group of IT admins can use the software to see if there are viable benefits and pass on their views to the team making the final decision.



    
