# Top 10 Applied Labs AI Alternatives &amp; Competitors
**Average Rating:** 4.5/5
**Total Number of Reviews:** 2
Research alternative solutions to Applied Labs AI on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to Applied Labs AI include reliability and ease of use. The best overall Applied Labs AI alternative is Zendesk for Customer Service. Other similar apps like Applied Labs AI are Fin, Talkdesk, Tidio, and Genesys Cloud CX. Applied Labs AI alternatives can be found in [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents).


## Best Paid &amp; Free Alternatives to Applied Labs AI
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [Tidio](https://www.g2.com/products/tidio/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [Gladly](https://www.g2.com/products/gladly/reviews)
  - [TeamSupport](https://www.g2.com/products/teamsupport/reviews)
  - [Plivo](https://www.g2.com/products/plivo/reviews)
  - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)

## Top 10 Alternatives to Applied Labs AI Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Applied Labs AI stacks up to the competition, check reviews from current &amp; previous users in industries like Consumer Goods and Retail, and find the best product for your business.


  ### 1. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 6,989
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Zendesk for Customer Service](https://www.g2.com/compare/applied-labs-ai-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Tidio](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Gladly](https://www.g2.com/compare/gladly-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Plivo](https://www.g2.com/compare/plivo-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-zendesk-for-customer-service)

  ### 2. [Fin](https://www.g2.com/products/fin/reviews)
By Intercom, Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 3,880
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Fin](https://www.g2.com/compare/applied-labs-ai-vs-fin)
**Compare Fin with other alternatives:**
- [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Fin vs Talkdesk](https://www.g2.com/compare/fin-vs-talkdesk)
- [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio)
- [Fin vs Genesys Cloud CX](https://www.g2.com/compare/fin-vs-genesys-cloud-cx)
- [Fin vs Gladly](https://www.g2.com/compare/fin-vs-gladly)
- [Fin vs TeamSupport](https://www.g2.com/compare/fin-vs-teamsupport)
- [Fin vs Plivo](https://www.g2.com/compare/fin-vs-plivo)
- [Fin vs Jotform AI Agents](https://www.g2.com/compare/fin-vs-jotform-ai-agents)
- [Fin vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/fin-vs-five9-intelligent-cloud-contact-center-platform)

  ### 3. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,509
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk&#39;s speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Talkdesk](https://www.g2.com/compare/applied-labs-ai-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs Zendesk for Customer Service](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service)
- [Talkdesk vs Fin](https://www.g2.com/compare/fin-vs-talkdesk)
- [Talkdesk vs Tidio](https://www.g2.com/compare/talkdesk-vs-tidio)
- [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Talkdesk vs Gladly](https://www.g2.com/compare/gladly-vs-talkdesk)
- [Talkdesk vs TeamSupport](https://www.g2.com/compare/talkdesk-vs-teamsupport)
- [Talkdesk vs Plivo](https://www.g2.com/compare/plivo-vs-talkdesk)
- [Talkdesk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk)
- [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)

  ### 4. [Tidio](https://www.g2.com/products/tidio/reviews)
By Tidio
**Average Rating:** 4.6/5
**Total Reviews:** 1,907
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Tidio](https://www.g2.com/compare/applied-labs-ai-vs-tidio)
**Compare Tidio with other alternatives:**
- [Tidio vs Zendesk for Customer Service](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service)
- [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio)
- [Tidio vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-tidio)
- [Tidio vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-tidio)
- [Tidio vs Gladly](https://www.g2.com/compare/gladly-vs-tidio)
- [Tidio vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-tidio)
- [Tidio vs Plivo](https://www.g2.com/compare/plivo-vs-tidio)
- [Tidio vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-tidio)
- [Tidio vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-tidio)

  ### 5. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,554
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Genesys Cloud CX](https://www.g2.com/compare/applied-labs-ai-vs-genesys-cloud-cx)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs Zendesk for Customer Service](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service)
- [Genesys Cloud CX vs Fin](https://www.g2.com/compare/fin-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Genesys Cloud CX vs Tidio](https://www.g2.com/compare/genesys-cloud-cx-vs-tidio)
- [Genesys Cloud CX vs Gladly](https://www.g2.com/compare/genesys-cloud-cx-vs-gladly)
- [Genesys Cloud CX vs TeamSupport](https://www.g2.com/compare/genesys-cloud-cx-vs-teamsupport)
- [Genesys Cloud CX vs Plivo](https://www.g2.com/compare/genesys-cloud-cx-vs-plivo)
- [Genesys Cloud CX vs Jotform AI Agents](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents)
- [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)

  ### 6. [Gladly](https://www.g2.com/products/gladly/reviews)
By Gladly
**Average Rating:** 4.7/5
**Total Reviews:** 1,113
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate &amp; Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Gladly](https://www.g2.com/compare/applied-labs-ai-vs-gladly)
**Compare Gladly with other alternatives:**
- [Gladly vs Zendesk for Customer Service](https://www.g2.com/compare/gladly-vs-zendesk-for-customer-service)
- [Gladly vs Fin](https://www.g2.com/compare/fin-vs-gladly)
- [Gladly vs Talkdesk](https://www.g2.com/compare/gladly-vs-talkdesk)
- [Gladly vs Tidio](https://www.g2.com/compare/gladly-vs-tidio)
- [Gladly vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-gladly)
- [Gladly vs TeamSupport](https://www.g2.com/compare/gladly-vs-teamsupport)
- [Gladly vs Plivo](https://www.g2.com/compare/gladly-vs-plivo)
- [Gladly vs Jotform AI Agents](https://www.g2.com/compare/gladly-vs-jotform-ai-agents)
- [Gladly vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-gladly)

  ### 7. [TeamSupport](https://www.g2.com/products/teamsupport/reviews)
By TeamSupport
**Average Rating:** 4.4/5
**Total Reviews:** 891
TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs TeamSupport](https://www.g2.com/compare/applied-labs-ai-vs-teamsupport)
**Compare TeamSupport with other alternatives:**
- [TeamSupport vs Zendesk for Customer Service](https://www.g2.com/compare/teamsupport-vs-zendesk-for-customer-service)
- [TeamSupport vs Fin](https://www.g2.com/compare/fin-vs-teamsupport)
- [TeamSupport vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-teamsupport)
- [TeamSupport vs Tidio](https://www.g2.com/compare/teamsupport-vs-tidio)
- [TeamSupport vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-teamsupport)
- [TeamSupport vs Gladly](https://www.g2.com/compare/gladly-vs-teamsupport)
- [TeamSupport vs Plivo](https://www.g2.com/compare/plivo-vs-teamsupport)
- [TeamSupport vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-teamsupport)
- [TeamSupport vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-teamsupport)

  ### 8. [Plivo](https://www.g2.com/products/plivo/reviews)
By Plivo
**Average Rating:** 4.5/5
**Total Reviews:** 747
Global SMS &amp; Voice calls for businesses of all sizes


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Plivo](https://www.g2.com/compare/applied-labs-ai-vs-plivo)
**Compare Plivo with other alternatives:**
- [Plivo vs Zendesk for Customer Service](https://www.g2.com/compare/plivo-vs-zendesk-for-customer-service)
- [Plivo vs Fin](https://www.g2.com/compare/fin-vs-plivo)
- [Plivo vs Talkdesk](https://www.g2.com/compare/plivo-vs-talkdesk)
- [Plivo vs Tidio](https://www.g2.com/compare/plivo-vs-tidio)
- [Plivo vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-plivo)
- [Plivo vs Gladly](https://www.g2.com/compare/gladly-vs-plivo)
- [Plivo vs TeamSupport](https://www.g2.com/compare/plivo-vs-teamsupport)
- [Plivo vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-plivo)
- [Plivo vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-plivo)

  ### 9. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)
By Jotform
**Average Rating:** 4.5/5
**Total Reviews:** 722
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Jotform AI Agents](https://www.g2.com/compare/applied-labs-ai-vs-jotform-ai-agents)
**Compare Jotform AI Agents with other alternatives:**
- [Jotform AI Agents vs Zendesk for Customer Service](https://www.g2.com/compare/jotform-ai-agents-vs-zendesk-for-customer-service)
- [Jotform AI Agents vs Fin](https://www.g2.com/compare/fin-vs-jotform-ai-agents)
- [Jotform AI Agents vs Talkdesk](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk)
- [Jotform AI Agents vs Tidio](https://www.g2.com/compare/jotform-ai-agents-vs-tidio)
- [Jotform AI Agents vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents)
- [Jotform AI Agents vs Gladly](https://www.g2.com/compare/gladly-vs-jotform-ai-agents)
- [Jotform AI Agents vs TeamSupport](https://www.g2.com/compare/jotform-ai-agents-vs-teamsupport)
- [Jotform AI Agents vs Plivo](https://www.g2.com/compare/jotform-ai-agents-vs-plivo)
- [Jotform AI Agents vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-jotform-ai-agents)

  ### 10. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
By Five9
**Average Rating:** 4.1/5
**Total Reviews:** 617
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.


Categories in common with Applied Labs AI: [Live Chat](https://www.g2.com/categories/live-chat), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation](https://www.g2.com/categories/customer-service-automation)

**Compare:** [Applied Labs AI vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/applied-labs-ai-vs-five9-intelligent-cloud-contact-center-platform)
**Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:**
- [Five9 Intelligent Cloud Contact Center Platform vs Zendesk for Customer Service](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-zendesk-for-customer-service)
- [Five9 Intelligent Cloud Contact Center Platform vs Fin](https://www.g2.com/compare/fin-vs-five9-intelligent-cloud-contact-center-platform)
- [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Five9 Intelligent Cloud Contact Center Platform vs Tidio](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-tidio)
- [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Five9 Intelligent Cloud Contact Center Platform vs Gladly](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-gladly)
- [Five9 Intelligent Cloud Contact Center Platform vs TeamSupport](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-teamsupport)
- [Five9 Intelligent Cloud Contact Center Platform vs Plivo](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-plivo)
- [Five9 Intelligent Cloud Contact Center Platform vs Jotform AI Agents](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-jotform-ai-agents)


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