--- title: Apple Remote Desktop Reviews meta\_title: 'Apple Remote Desktop Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Apple Remote Desktop works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 53 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Apple Remote Desktop Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively. [(2 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302923&qs=pros-and-cons#reviews) Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147770&qs=pros-and-cons#reviews) Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support. [(2 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302966&qs=pros-and-cons#reviews) Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1973283&qs=pros-and-cons#reviews) Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302954&qs=pros-and-cons#reviews) Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147743&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Apple Remote Desktop ##### 1. Ease of Use Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively. [ See 2 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302923&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you like about Apple Remote Desktop? Ease of administration, ease of device discovery, easy file copying and distribution to devices. Remote UNIX commands to devices. ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you like about Apple Remote Desktop? Apple remote is the only native remote desktop tool for the Mac and it is easy to use. ##### 2. File Transfer Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147770&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you like about Apple Remote Desktop? Ease of administration, ease of device discovery, easy file copying and distribution to devices. Remote UNIX commands to devices. ### Top Cons or Disadvantages of Apple Remote Desktop ##### 1. Connection Issues Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support. [ See 2 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302966&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you dislike about Apple Remote Desktop? Does not always connect anymore. Does not support other platforms like Microsoft Remote Desktop. Continues to decline in performance and capabilities ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you dislike about Apple Remote Desktop? Apple remote desktop is rather stale and very little development is done on it and no new features are being added to it. It does not work to connect ##### 2. Feature Limitations Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1973283&qs=pros-and-cons#reviews) See Related User Reviews ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you dislike about Apple Remote Desktop? Apple remote desktop is rather stale and very little development is done on it and no new features are being added to it. It does not work to connect ##### 3. Remote Access Issues Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302954&qs=pros-and-cons#reviews) See Related User Reviews ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you dislike about Apple Remote Desktop? Apple remote desktop is rather stale and very little development is done on it and no new features are being added to it. It does not work to connect ##### 4. Slow Performance Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147743&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you dislike about Apple Remote Desktop? Does not always connect anymore. Does not support other platforms like Microsoft Remote Desktop. Continues to decline in performance and capabilities ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,104) ](https://www.g2.com/products/anydesk/reviews) [ ![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support") BeyondTrust Remote Support 4.7/5(388) ](https://www.g2.com/products/beyondtrust-remote-support/reviews) [ View All Alternatives ](https://www.g2.com/products/apple-remote-desktop/competitors/alternatives) ![Jeremy K. O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy K. O.") JO Jeremy K. O. GIADC Trainer Media Production Enterprise (\> 1000 emp.) 11/10/2016 "Use for helping and spying on employees" 3.5/5 What do you like best about Apple Remote Desktop? Easy to use. Doesn't bog down the systems. options for different views which works well for users with multiple screens. You can choose full screen to see individual monitors or both at the same time Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Setting up is a little tedious. Could use a zoom feature. Sometimes it's tough to read what is on the remote screen. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Helping employees with issues from long distant Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jonas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonas F.") JF Jonas F. System- und Netzwerk Administrator Internet Mid-Market (51-1000 emp.) 6/6/2016 "Client and workstation management the right way" 4.5/5 What do you like best about Apple Remote Desktop? I really enjoy the Scanner (lists that automatically refresh it's client database to provide up to date information) as well as the drag and drop support to share files between host and client, which is usually not possible via the plain VNC protocol. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? That Apple kind of nectagled the development and the last update is almost one and a half year ago. It was such a great tool! Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: None actually Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Working as system administrator in a OS X only environment with about 200 - 300 workstations to manage and administer. Apple Remote Desktop did a great job helping me out here. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Manjunath B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manjunath B.") MB Manjunath B. Developer Computer Software Enterprise (\> 1000 emp.) 3/28/2016 "Savior while working from home" 5/5 What do you like best about Apple Remote Desktop? Ease of setup, connecting to other machines and transfer of files including clipboard content. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Somewhat not so easy to work with non mac os remotes Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: If you are in the mac side of the world, you will love using remote desktop. I've been using it for a pretty long time now and its been the easiest of network tools i've used. A simple drag drop of files to the remote host is a convenience that cannot be expressed in words when you are a developer and you have multiple machines to test something and do not like to physically switch to the actual machine. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Connect to servers, remote machines, other macs at office to do specific tasks. One click connect. Easy to transfer content between local and remote machines Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/18/2016 "Excellent for Mac OS-based environments" 5/5 What do you like best about Apple Remote Desktop? The ability to run UNIX scripts on a remote machine without user interaction needed. Can also remote in using "curtain" so that users can't see what you are doing when working on a machine. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? The interface could be a little bit more graphically user-friendly. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Our company is 85% Mac-based so this helps IT solve a lot of issues without having to have the user present. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joe C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe C.") JC Joe C. Programmer Analyst Government Administration Enterprise (\> 1000 emp.) 2/9/2016 "Easy to connect and use" 4.5/5 What do you like best about Apple Remote Desktop? I like that i can connect and manage my connections. It displays everything in detail, everything from Tasks to History. With its side availability tools, i can monitor my active task and run reports. Collect data and update when i need it. I have used this for personal and business, and i can say its always reliable. I like to use the install feature to get programs going where i need them to install. Transferring data is easy. Some of the basic feature like copy, install and search is nice to have but what i like is the UNIX command. The programmer, thats a big plus for me ! Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? I would like to see more features. nothing overpowering but something that might justify the price. only once, i encountered where i was using a heavy program like VS and DW. It tends to conflict with my screen and i had to close my session. I can't blame it was Apple Remote Desktop but the issue never happened again. Like i said, no real issues. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: Great for business and home use. I find that after using it for business i ended up getting it for home use. Easy to use and stable for its version. Many features that are available. I don't even use some of them but i like that its there and i know that there always improving and upgrading its software. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? No issues just restart the program and 99% of the time issue is resolved. No bugs that i have encountered. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Austin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin Y.") AY Austin Y. Associate Law Practice Mid-Market (51-1000 emp.) 4/14/2016 "Excellent way to manage Macs on your network" 4/5 What do you like best about Apple Remote Desktop? We use many Macs on our network and need a way to manage them all, which is why we purchased Remote Desktop. We use it primarily for two things, which are my favorite features. First, the automater is excellent and saves us a lot of time. It allows us to automate administrative tasks on the network so we don't have to manually do them each time saving us many hours of labor. I also love the spotlight search which lets you search across all the computers on the network. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Sometimes there is lag time to access computers on the network. This depends on internet speed, of course, but even with fast internet, it can still be laggy. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: Use automation to automate processes, it will save you a significant amount of time. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? We have automated many processes on our network, and the ease of access to each computer on the network has saved us significant time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") UR Verified User in Renewables & Environment Small-Business (50 or fewer emp.) 7/21/2016 "Sufficient RDP capability" 5/5 What do you like best about Apple Remote Desktop? Like that I can get into my Windows native work environment while on my Mac at home, without installing or simulating an instance of Windows. Apple RD works seamlessly. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Using Apple short keys in a Windows environment in general, no fault of the software. I installed a Windows USB keyboard at home to resolve. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: If you have remote teams on Mac (more common now than 5-10 years ago) this is a good option that is free on Apple, for them to access your Windows native applications or remote workstations while away from the office. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Working remotely across OS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. IT Infrastructure Engineer Oil & Energy Small-Business (50 or fewer emp.) 4/27/2016 "Great for accessing Mac Servers" 5/5 What do you like best about Apple Remote Desktop? Apple Remote Desktop makes accessing apple servers and computers fast and easy. It has minimal lag and always feels smooth. Easy to access remote machines through finder. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? I feel that it could support other protocols. it would be nice to connect to a windows PC without installing VNC or Remote Desktop Client on my Mac. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: Great product, comes with OS X and makes administrating apple servers and desktops quick and easy. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? I need to connect to Mac servers and Desktops to provide support. Apple Remote Desktop makes this easy and is a must have for any administrator using OS X. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Director Of Training Mid-Market (51-1000 emp.) 1/13/2016 "Perfect for schools using Apple" 4.5/5 What do you like best about Apple Remote Desktop? We use remote desktop to run updates on the hundreds of Apple computers we use district wide. Not only that, but we use it to access our server remotely in our offices and manage all of our technology. In the computer lab, it is a great resource to view what students are doing and to lock their computers so they can focus on the demonstration at hand. We would be at a huge loss without Remote Desktop. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? After updating OS we sometimes run into issues connecting and need to manually make adjustments before we can take full advantage of the software. Also, with updates, many of our scripts need to be changed, which is time consuming and sometimes prevents us from updating to the latest and greatest. All of these, still, would not prevent us from purchasing. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: Create or find scripts online to make updates, logging on, and changing settings easier. Our scripts save us time and make our days much more efficient. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? We are able to run maintenance and monitor activity using Remote Desktop. This helps our Computer Lab instructors immensely and allows our service techs to work more remotely to troubleshoot and help our staff. Staff would be traveling across town often to relieve issues that we are not able to do from our office. Remote desktop also provides us a way to see what users are doing and also is beneficial as a scanner to see what is on our network. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/26/2016 "Apple Remoye Deskto a Must Have for OS X environments" 5/5 What do you like best about Apple Remote Desktop? Apple Remote Desktop is hands down the best way to manage, audit and control an OS X environment. New OS X devices just 'appear' when they are connected to the network and can be instantly added to to the inventory. From there on out it is simplicity personified, new software can be pushed, updates applied and assistance provided to the user pretty much at the click of a mouse. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? It would be great if Apple would extend Apple Remote Desktop (ARD) to be cross platform so that Windows machines could also be managed by this fantastic product. Microsoft Remote desktop lacks so much of the functionality that ARD has, without the addition of other software, that integration would be phenomenal. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: If you have OS X deployed in your environment ARD is the go to administration tool Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Ensuring compliance, updates are installed, new software is available and that users problems are fixed in a timely manner Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Work at Apple? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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