--- title: Apple Remote Desktop Reviews meta\_title: 'Apple Remote Desktop Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Apple Remote Desktop works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 53 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Apple Remote Desktop Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively. [(2 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302923&qs=pros-and-cons#reviews) Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147770&qs=pros-and-cons#reviews) Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support. [(2 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302966&qs=pros-and-cons#reviews) Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1973283&qs=pros-and-cons#reviews) Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302954&qs=pros-and-cons#reviews) Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates. [(1 mentions)](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147743&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Apple Remote Desktop ##### 1. Ease of Use Users find Apple Remote Desktop to be **easy to use** , streamlining administration and device management tasks effectively. [ See 2 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302923&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you like about Apple Remote Desktop? Ease of administration, ease of device discovery, easy file copying and distribution to devices. Remote UNIX commands to devices. ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you like about Apple Remote Desktop? Apple remote is the only native remote desktop tool for the Mac and it is easy to use. ##### 2. File Transfer Users appreciate the **easy file transfer** capabilities, streamlining file copying and distribution across devices. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147770&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you like about Apple Remote Desktop? Ease of administration, ease of device discovery, easy file copying and distribution to devices. Remote UNIX commands to devices. ### Top Cons or Disadvantages of Apple Remote Desktop ##### 1. Connection Issues Users face frequent **connection issues** with Apple Remote Desktop, hindering performance and limiting cross-platform support. [ See 2 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302966&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you dislike about Apple Remote Desktop? Does not always connect anymore. Does not support other platforms like Microsoft Remote Desktop. Continues to decline in performance and capabilities ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you dislike about Apple Remote Desktop? Apple remote desktop is rather stale and very little development is done on it and no new features are being added to it. It does not work to connect ##### 2. Feature Limitations Users find the **feature limitations** of Apple Remote Desktop frustrating, as it lacks updates and Windows connectivity. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1973283&qs=pros-and-cons#reviews) See Related User Reviews ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you dislike about Apple Remote Desktop? Apple remote desktop is rather stale and very little development is done on it and no new features are being added to it. It does not work to connect ##### 3. Remote Access Issues Users find **remote access issues** with Apple Remote Desktop due to a lack of updates and Windows connectivity problems. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=1302954&qs=pros-and-cons#reviews) See Related User Reviews ![Fernando F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernando F.") FF Fernando F. Small-Business (50 or fewer emp.) 4.0/5 "The Mac Remote Access!" What do you dislike about Apple Remote Desktop? Apple remote desktop is rather stale and very little development is done on it and no new features are being added to it. It does not work to connect ##### 4. Slow Performance Users experience **slow performance** with Apple Remote Desktop, affecting connectivity and overall effectiveness with newer OS updates. [ See 1 mentions ](https://www.g2.com/products/apple-remote-desktop/reviews?filters%5Bsentiment_snippet%5D=2147743&qs=pros-and-cons#reviews) See Related User Reviews SA Scott A. Mid-Market (51-1000 emp.) 3.5/5 "Was once a 9-10 but is steadily declining to 5-7 rating" What do you dislike about Apple Remote Desktop? Does not always connect anymore. Does not support other platforms like Microsoft Remote Desktop. Continues to decline in performance and capabilities ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,103) ](https://www.g2.com/products/anydesk/reviews) [ ![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support") BeyondTrust Remote Support 4.7/5(388) ](https://www.g2.com/products/beyondtrust-remote-support/reviews) [ View All Alternatives ](https://www.g2.com/products/apple-remote-desktop/competitors/alternatives) ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 11/23/2021 "Excellent remote management software" 5/5 What do you like best about Apple Remote Desktop? Easy to setup and use. Overall good remote access speed. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Because it uses and implementation of VNC, can be slow sometimes. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Remote helpdesk, remote server management. Review collected by and hosted on G2.com. Show More 1/15/2026 Validated ReviewerIncentivizedSource: G2 invite ![David S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David S.") DS David S. System Support Analyst Enterprise (\> 1000 emp.) 1/12/2021 "Greatest tool for managing Macs" 5/5 What do you like best about Apple Remote Desktop? Has everything you need to manage a Mac remotely just like you are in front of it. Push software and updates on the background while user works. View screen and take full control if needed. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Only sort coming is when a Mac reboots you lose connection. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: It can’t be be beat if you have Macs on your network. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? It is like sitting infront of the Mac yourself Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim C.") TC Tim C. Service Desk Analyst Mid-Market (51-1000 emp.) 1/12/2021 "Amazing for managing multiple Mac machines in a Corporate or Education environment" 5/5 What do you like best about Apple Remote Desktop? The ability to see and inventory all macOS machines on your subnet, and perform remote management and remote tasks. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Some of the UI needs a good improvement. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: An amazing tool for deployment and management! Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Mass deployment of software, Hardware Inventory, SOE Build (Deploying a workflow of software to provide end users with a similar subset of software, and usability to what they are used to) Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 2/3/2021 "Apple remote desktop" 4/5 What do you like best about Apple Remote Desktop? I like the ability to keep track of my assets and also be able to auto install packages without having to go to the physical machines to help support my staff. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? I wish the cost was not so steep so more people could use the product Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? I am using the product to remote into staff members machines to resolve minor issues all the way up to major issues and installation of applications and printers without having to go to them, this is very helpful in the COVID times Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/31/2021 "Apple Remote Desktop" 5/5 What do you like best about Apple Remote Desktop? Great for managing multiple apple devices (mbp/mb/mba/imacs) Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? The scanner can sometimes be a bit irritating across multiple subnets. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? ARD is great at deploying packages to multiple devices. This is a beneficial when you need to rapid install new software on a cluster of macs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite YS Yale S. T Mid-Market (51-1000 emp.) 1/26/2021 "Apple Remote Desktop is great" 5/5 What do you like best about Apple Remote Desktop? I can add and manage my 40 iMacs in my computer lab easily Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? I have nothing to dislike about Apple Remote Desktop. It is great😁!! Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? The teachers in the E2 lab can control the student iMacs and see what everyone is looking at Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/18/2021 "Easy ans Reliable" 4.5/5 What do you like best about Apple Remote Desktop? Easy to use and reliable when needed. Also safe. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? Mot having enough controls using Remote Desktop. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Sharing and teaching someone else how to use their laptop Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![JosĂ© Angel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JosĂ© Angel B.") JB JosĂ© Angel B. Gerente de TecnologĂ­a y Sistemas Mid-Market (51-1000 emp.) 11/13/2019 "ARD is a great help" 4/5 What do you like best about Apple Remote Desktop? The Scanner of compatible equipment is a great help, because it gives simplicity to the search of the files to use. The color mark on the equipment that is available and those that does not help the network administration much. Additionally, you can choose in each connection the quality of the connection, which allows you to adjust for low bandwidth environments. The information about the version of the OS you connect and the active application also facilitates administration. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? It has several windows to do remote searches on computers. Some of the tools are not working with the latest versions of OS available, for example: opening remote documents through the use of ARD does not automatically open the preview on the local computer. Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: For a multiple environment of Mac computers, it is a necessary and ideal tool. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? It has allowed us to control both servers and mac computers, much more easily. In business environments it is a tool that helps the administration of few equipment, we have maintained greater control of some tools and additionally we have been able to make simultaneous installations easily. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bryce A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce A.") BA Bryce A. 6th Grade Math Teacher Small-Business (50 or fewer emp.) 2/11/2019 "Apple Remote Desktop" 3/5 What do you like best about Apple Remote Desktop? Very easy to use, and robust. Apple Remote Desktop provides a wide range of functionality at very low cost. It does network to network very well ( once setup) Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? ARD is its inability to map to multiple machines behind a router. Without the proper VPN router setup, you can only specify one machine on the other side of a router ( again without VPN'ing into the whole networks) Review collected by and hosted on G2.com. Recommendations to others considering Apple Remote Desktop: Try it for yourself. ARP will not dissapoint. Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Working easily on a single computer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/9/2018 "Great of IT Management of a Mac Lab" 4/5 What do you like best about Apple Remote Desktop? Super helpful and intuitive to manage multiple MacOS machines. Review collected by and hosted on G2.com. What do you dislike about Apple Remote Desktop? This isn't cross-platform tech, so it's not helpful when you need a lot of different Ones running Review collected by and hosted on G2.com. What problems is Apple Remote Desktop solving and how is that benefiting you? Installing an maintaining machines is one click work without any third-party management software Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ## Work at Apple? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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