Accessibility testing is a tedious process. Applause has accessibility experts who can reliably test our applications. Review collected by and hosted on G2.com.

Is there automated way for accessibility testing for screen readers? maybe in the future, there should be some grammar checking by computers of some sort? Review collected by and hosted on G2.com.

Testing a mobile or web application can be difficult with all the operating systems types and versions, screen resolutions and other factors that vary between devices. Testing in-house for a small company is challenging and Applause comes to solve this problem.

They offer 'in the wild' testing, so your app is being tested on a variety of devices (and locations if needed) which makes the testing process as close as possible to real world usage.

Applause provides a good coverage of OSs and devices for testing, so it saves you from having to buy many devices for testing your app.

some of the main benefits are:

- You control the tests and can connect with Applause testers at any time.

- You are kept up to date regarding the status of the tests.

- It has a very intuitive user interface.

- If you need multilingual test, they provide testers in many locations that can test in their native language.

- Applause integrates with most of the popular bug tracking systems.

- The testers can attach a screenshot or video clip to the bug report.

- They offer good customer support. Review collected by and hosted on G2.com.

Having testers who are not familiar with your app can add time to the testing process and may add test cycles.

Testers' skill leve can vary and so is their ability to dig deeper in the app to find more low level issues, so it takes a more detailed testing plan and test cases prepared by the developer.

Can take some time until you learn to use the service effectively and actually save on testing time.

The Applause service is expensive (but you do save on buying devices for testing). Review collected by and hosted on G2.com.

A better and different workflow, it has a great coverage of the product, it helps you with initial bug triage. Review collected by and hosted on G2.com.

I think the service is quite expensive to start with. Review collected by and hosted on G2.com.

Applause gives you real-world results with testing on real devices that aren't as pristine as normal QA lab devices. A huge advantage is that you getting feedback from people who would normally be your customers on their devices, including some whacky stuff that would only happen under real world conditions. Better to know now, than after release! Review collected by and hosted on G2.com.

The only drawback is sometimes, depending on what testers accept your test cycle, feedback can be inconsistent on quality (although you can run many test cycles and have different users for each one). Review collected by and hosted on G2.com.

It is a great product with a range of different types of testing available from functional through to specialist security testing. While we are only just starting our journey with the product it has proved it's worth finding some vital bugs which would have impacted our App's on launch. It is great for quick review cycles at short notice, to supplement our QA teams with additional breadth and coverage. You can go home of a evening and come back the next day to a QA cycle having been run.

We haven't yet used the other products from Applause including their tracking software although we plan to use this in the coming months. Review collected by and hosted on G2.com.

Getting consistency and a repeat user base. That is our next step to build a regular team, almost like having our own QA department. There is nothing really to dislike as it is what you make of the service. Review collected by and hosted on G2.com.

Launching a mobile app in today's landscape presents a challenging problem: There are so many platforms, devices, and OS permutations that running these comprehensively in-house is an exhaustive and expensive approach. Applause solves this testing problem with their 'In-The-Wild' service; by having a large managed resource of global testers that can effectively simulate real-world testing. It's as close to the real-world happy path as you can get. Review collected by and hosted on G2.com.

Though Applause effectively manages their testers, there can be a gap at times between lining up the testers and getting the results you want. It's a fine balance between fresh eyes gleaning new or glossed over bugs but running the risk of being product ignorant vs. returning testers generating more in-depth issues and risking test exhaustion and jaded perspectives. Direction is key to getting the testers to generate the results you want, most importantly maintaining a close relationship with your Applause Project Manager to ensure the test-team is managed appropriately. Review collected by and hosted on G2.com.

The PM was very responsive and helpful when setting up the test cycles and made it very easy to get a test up and running with very little notice. Also, since testers are from around the world and typically do this on a part time basis, it was easy to get overnight and weekend cycles running.

The bug management tool was also easy to use and you could leave messages for testers if you had questions about the bugs they opened. Review collected by and hosted on G2.com.

I feel there are some drawbacks to the pay-per-bug compensation structure for testers. Although there were certainly critical bugs that were uncovered, a lot of the bugs seemed extraneous and it was tedious sifting through them all. I feel like I spent a lot of time going through bugs to determine which ones were out of scope or reproducible, even though the test lead had done some of the work for me. Also, when we had subsequent test cycles to re-test a build with fixes in it, tester engagement dropped off pretty quickly. Review collected by and hosted on G2.com.

Very great DSL for modeling Apps without further knolage on Coding Apps. Could be used to separe Coding Apps in a developer team and Buisiness Users. Review collected by and hosted on G2.com.

Applause is like a proof-of-concept. It is not a full app. For production use, you need to implement most features of the DSL on your own. Review collected by and hosted on G2.com.

Applause has given us the ability to test our products in Countries where we *hoped* everything would work well with our applications. We had some issues with customers creating accounts in Columbia. We could not replicate the problem in the U.S. Within a matter of days, Applause was able to put a team together there that found the root cause of the issue and we were soon able to drive to a resolution. Review collected by and hosted on G2.com.

Occasionally, the testers are not up to par. This is exception, not the standard. Review collected by and hosted on G2.com.

I really like how flexible Applause has been. They truly have worked with our company to customize the way they serve us. I truly believe that they want our company to succeed and our experience to be as positive as possible. This kind of customer loyalty has really helped me to feel like they are a part of my QA team. Review collected by and hosted on G2.com.

Currently I don't have any issues or items I dislike. At one point I asked them to make me team to test during the night and they did that. Later I realized that it wasn't working well. That I wanted to communicate with the Applause team. So Applause got me a new team that works with me during the day. I'm very happy with their willingness to adapt. Review collected by and hosted on G2.com.