[ Applaud Reviews ](https://www.g2.com/products/applaud/reviews) [ Applaud Reviews ](https://www.g2.com/products/applaud/reviews) # Applaud Features ##### ## Platform (5) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Dashboards Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. Show More ##### ## Platform Content (6) Forms Library Provides users with a pre-built library of templated forms related to the hiring process. E-Forms Provides electronic forms for employees to complete. E-Signature Enables new hires to sign forms electronically. Background Checks Enables the employer to perform background checks. Offer Letter Approvals Provides user with offer letter templates. Offer Letter Templates Enables all stakeholders to approve offer letters. Show More ##### ## Platform Additional Functionality (5) Self-Service Portal Enables employees to login and view their onboarding process. Automated Team Introductions Introduces new hires to employees based on org chart. Compliance Training Provides training on relevant compliance issues. Automated Onboarding Workflows Provides workflows which track new hire progress. Onboarding Notifications Provides notifications about the onboarding process to both the new hire and manager. Show More ##### ## Platform Data (3) Time-to-Productivity Reporting Provides metrics on the time it takes a new hire to reach productivity. Onboarding Process Reporting Provides holistic Metrics on the onboarding process. Visualization Contains tools to visalize data sets or workflows. Show More ##### ## Customization (2) Customization Provides a customizable soltution that HR professionals can adjust to suite the organization's needs. HR Integrations Integrates with core HR software to access employee information. Show More ##### ## HR Content (3) Knowledge Management A place to create articles with important information about processes and other crucial information that is easily accessible by employees. Content Delivery Tools to create and deliver content throughout an organization. Document Management The ability to organize and manage a variety of documents. Show More ##### ## Logistics (3) Security Secure solution so administers can maintain access rights and security. Employee Portal Employee portal lets employees log into the system to access all company and employee information. AI Uses AI processes to automate workflows by developing a comprehensive HR-knowledge base. Show More ##### ## Management (5) Ticketing Platform Tools that help create and manage a ticketing platform that facilitates cross-departamental communication. Single Sign-On The ability to sign onto a platform once and access a variety of software solutions without needing to sign into each one individually. Business Process Management Tools to create and organize business process flowcharts and documentation. Self-Service Web-based or intranet self-service portal enables employees to submit service requests. Dashboard & Reporting Dashboard and reporting on HR activities with workforce analytics capabilities. Show More ##### ## Recruiting and Onboarding (2) Interview Scheduling Coordinates interview scheduling via email, phone, or text Onboarding Tracks key steps in onboarding process including new employee orientation and employee payroll documents. Show More ##### ## Investigation (4) Separate Workflows Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests. Anonymity Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity Documentation Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process. Confidentiality Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome. Show More ##### ## Access (3) Integration Integrations into legal databases or case management systems for coordination when case escalation reaches their desk. Assignment The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members. Collaborative Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure Show More ##### ## Employee Experience (3) Policy During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress. Multi-channel The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.) Cross-platform The product is able to be accessed from the employee side on a mobile platform Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Core Features - Employee Experience Software (2) Employee Lifecycle Management Manages the entire employee lifecycle from onboarding to exit surveys, providing actionable insights and customization. Communication Aids in knowledge management and the crafting of company branding and messaging. Show More ##### ## People Analytics - Employee Experience Software (2) Action Plan Data analysis leads into creating HR initatives and policies with measurable outcomes. Productivity Directly measures and finds ways to optimize workplace productivity. Show More ##### ## Advanced Features - Employee Experience Software (3) Digital Experience Management Integrates with the IT technologies and workflow to optimize and manage omnichannel digital experiences. Benchmarking Allows access to industry research, benchmarking, and other comparison whether through internal functionality or partnership with third-party. Employee Listening People analytics include features capable of impelmenting an advanced employee listening strategy. Show More ##### ## Employee Improvement - Employee Experience Software (3) Performance Management Includes native feedback functionality like OKRs, 360 feedback, continuous improvement, or other performance management tools. Learning Guides employee growth through suggested content, skill building, or other learning initiatives and programs. Team Building Provides gamified team building or informal socialization features to help people bond and communicate. Show More ##### ## Agentic AI - Onboarding (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![ServiceNow HR Service Delivery](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-hr-service-delivery.svg "ServiceNow HR Service Delivery") ServiceNow HR Service Delivery 4.3/5(382) ](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) [ ![SAP SuccessFactors HCM](https://images.g2crowd.com/uploads/product/hd_favicon/edf2d15ffc689390deffd10a34a9fc03/sap-sap-successfactors-hcm.svg "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling") Rippling 4.8/5(13,127) ](https://www.g2.com/products/rippling/reviews) [ View All Alternatives ](https://www.g2.com/products/applaud/competitors/alternatives) ##### Categories on G2 [ Onboarding ](https://www.g2.com/categories/onboarding-software)[ Employee Experience ](https://www.g2.com/categories/employee-experience)[ HR Service Delivery ](https://www.g2.com/categories/hr-service-delivery) [ HR Case Management ](https://www.g2.com/categories/hr-case-management) Show More ##### Explore More [ Best SMS Marketing Software ](https://www.g2.com/discussions/looking-for-the-best-sms-marketing-software-in-2025)[ Top-rated content creation platforms for agencies ](https://www.g2.com/discussions/which-platform-is-best-for-agencies-needing-fast-polished-visuals-and-content-at-scale)[ Best quality management software for tech companies ](https://www.g2.com/discussions/what-s-the-best-quality-management-software-for-tech-companies) [ Top tools for automating new client workflows ](https://www.g2.com/discussions/top-tools-for-automating-new-client-workflows)[ What's the best sales engagement platform with the cleanest UI for managing calls, emails and LinkedIn outreach in one place? ](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-with-the-cleanest-ui-for-managing-calls-emails-and-linkedin-outreach-in-one-place)[ Pros and Cons Details ](https://www.g2.com/products/applaud/reviews?qs=pros-and-cons) Show More [ Best SMS Marketing Software ](https://www.g2.com/discussions/looking-for-the-best-sms-marketing-software-in-2025)[ Top-rated content creation platforms for agencies ](https://www.g2.com/discussions/which-platform-is-best-for-agencies-needing-fast-polished-visuals-and-content-at-scale)[ Best quality management software for tech companies ](https://www.g2.com/discussions/what-s-the-best-quality-management-software-for-tech-companies) [ Top tools for automating new client workflows ](https://www.g2.com/discussions/top-tools-for-automating-new-client-workflows)[ What's the best sales engagement platform with the cleanest UI for managing calls, emails and LinkedIn outreach in one place? ](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-with-the-cleanest-ui-for-managing-calls-emails-and-linkedin-outreach-in-one-place)[ Pros and Cons Details ](https://www.g2.com/products/applaud/reviews?qs=pros-and-cons)