Verified User in Banking
CB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Why I recommend Appian"
4/5
What do you like best about Appian?

I like Appian because it makes it easy to automate workflows, build applications quickly, improve efficiency, and solve business problems with minimal coding while enabling fast collaboration and innovation. Review collected by and hosted on G2.com.

What do you dislike about Appian?

I dislike Appian because it’s restrictive, debugging can be difficult, and complex customizations are often cumbersome. But I definitely like it more than I dislike it. Review collected by and hosted on G2.com.

Fede M.
FM
Fede M.
Operations Manager,Amazon
Small-Business (50 or fewer emp.)
"Easy to Use, Clean Interface, and Smooth Task Management"
4/5
What do you like best about Appian?

Is easy to use and it made managing my tasks, much simpler. the interface is clean and everything works smoothly. Overall, it has been a useful app, and I would recommend it to anyone. Review collected by and hosted on G2.com.

What do you dislike about Appian?

One area for improvement would be adding more customization options and making some features easier to find. Improving performance and reducing occasional loading times would also make the app even better. Review collected by and hosted on G2.com.

Alan Antonio R.
AR
Alan Antonio R.
Assistent Professor
Small-Business (50 or fewer emp.)
"Appian really Nice software"
5/5
What do you like best about Appian?

Appian will support a wide range of AI models, letting teams work in the environments they prefer, rather than forcing a single-vendor AI stack — good for avoiding lock-in Review collected by and hosted on G2.com.

What do you dislike about Appian?

Licensing is expensive, and pricing itself is hard to pin down — the platform lists Standard, Advanced, and Premium tiers priced per user, per month, and per app, but shows no public dollar figures and routes every plan to a sales conversation. More upfront transparency would help buyers evaluate fit without a sales call. Review collected by and hosted on G2.com.

ÅM
ÅQ M.
Auditor
Mid-Market (51-1000 emp.)
"Appian’s Unified Low-Code Platform Simplifies Workflows and Data Integration"
5/5
What do you like best about Appian?

The strongest part of Appian is how it brings low‑code development, workflow automation, and data integration together in one unified platform. It simplifies complex processes, reduces manual work, and provides a consolidated view of information that supports faster and more accurate decision‑making. Review collected by and hosted on G2.com.

What do you dislike about Appian?

Although powerful, Appian can feel a bit complex for new users. The platform requires structured training, and advanced customization can be challenging without prior experience. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Appian gets things done."
4.5/5
What do you like best about Appian?

Process HQ has been great in providing insights and data for business users allowing them to quickly see their data in the system. Additionally, the expanded functionality of records has made data more accessible and quicker to develop. Review collected by and hosted on G2.com.

What do you dislike about Appian?

Its integration with the community, still needs improvements.

AI Skills response consistency needs to be more consistent. Even slight changes in answers make it difficult to extract data into a process. Review collected by and hosted on G2.com.

Verified User in Insurance
II
Verified User in Insurance
Enterprise (> 1000 emp.)
"Powerful Low-Code Automation and Unified Data—With a Learning Curve"
3.5/5
What do you like best about Appian?

What I like best about Appian is its ability to combine low-code development, workflow automation, and business process management within a single platform. Improving efficiency, and reducing manual effort by process automation capabilities and streamline complex workflows is commendable. Integrate data from multiple systems, giving users a unified view of information and supporting better decision-making is another key notable feature Review collected by and hosted on G2.com.

What do you dislike about Appian?

Since its a bit complex it requires specific training and involves a learning curve for new users, due to which its customization is also challenging. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good for Automation, Needs Better Affordability and UI Enhancements"
2.5/5
What do you like best about Appian?

I really like Appian's reusable components, which make developing apps more efficient. I also appreciate the ability to build native mobile apps even without prior experience. Additionally, it helps to have UI widgets that are ready to use or ready workflow interface templates; these features make the process smoother. Review collected by and hosted on G2.com.

What do you dislike about Appian?

I find the high price of Appian to be a drawback, as it seems to mainly target enterprises and not startups or small businesses. The user interface could use improvements, and I think the components need to be more modern. Review collected by and hosted on G2.com.

JJ
Jai J.
Senior Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"AI Composer and AI Process"
4/5
What do you like best about Appian?

Appian Composer and AI Process have made building and delivering applications much easier and faster. Review collected by and hosted on G2.com.

What do you dislike about Appian?

Would like to see more security enhancements in terms of portals Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Intuitive interface and automation that facilitates work"
5/5
What do you like best about Appian?

The interest it has so that a new user can navigate smoothly, as well as the ability it provides to automate processes and tasks. Review collected by and hosted on G2.com.

What do you dislike about Appian?

I don't like that Appian can feel somewhat inflexible and complex to configure, especially when quick changes or customizations outside of standard flows are required. I've also noticed that the learning curve is steep for non-technical users and that some integrations or advanced adjustments may rely too heavily on specialized developers. Review collected by and hosted on G2.com.

Amit K.
AK
Amit K.
Enterprise (> 1000 emp.)
"Effortless Process Automation with Appian"
4.5/5
What do you like best about Appian?

I like that Appian is a low code platform, which helps in simplifying process automation, especially in my supply chain space. I also enjoy the orchestration feature, which makes managing various processes seamless. The initial setup was pretty easy, which was great for getting started quickly. Overall, my experience with Appian has been positive, to the point where I would rate my recommendation likelihood as a 9 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Appian?

The platform can be more user-friendly and have multiple layers of access. Review collected by and hosted on G2.com.