---
title: Appian Reviews
meta_title: 'Appian Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 502 reviews by the users' company size, role or industry
  to find out how Appian works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 502
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---


# Appian Reviews
**Vendor:** Appian  
**Category:** [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 502
## About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We&#39;ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq: APPN] ANALYST REPORTS Appian is proud to be named a Leader by Gartner for Business Orchestration and Automation Technologies (BOAT). Access report via: https://ap.pn/3d8RYQJ



## Appian Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Appian, enabling quick transformation of complex business processes into applications. (38 reviews)
- Users value the **efficient automation** in Appian, enabling rapid transformation of complex business processes into functional applications. (29 reviews)
- Users appreciate the **low-code approach** of Appian, enabling quick development of complex business applications efficiently. (26 reviews)
- Users praise the **effective orchestration of processes** in Appian, enhancing business logic over boilerplate code. (24 reviews)
- Users appreciate the **forward-thinking AI capabilities** of Appian, enhancing innovation and streamlining the development process. (23 reviews)
- Low Coding (22 reviews)
- Speed (22 reviews)
- Users value the **agility and collaboration** of Appian, enabling rapid and efficient business process automation. (21 reviews)
- Users value the **fast development** capabilities of Appian, enabling quick creation and replacement of applications. (19 reviews)
- Development Speed (18 reviews)

**What users dislike:**

- Users note the **limited features** of Appian, expressing a desire for more essential enhancements without extra costs. (15 reviews)
- Users find Appian&#39;s **licensing costs to be expensive** , limiting their ability to adopt the platform effectively. (13 reviews)
- Users find Appian to have **limited flexibility** for custom UI and complex logic, impacting development ease. (12 reviews)
- Users find **complexity in customization** with Appian, as it can be difficult to meet specific business needs. (11 reviews)
- Users find **limited customization** in Appian, especially for complex UIs and debugging, impacting their development experience. (11 reviews)
- Users experience significant **performance issues** with Appian, particularly when handling large data volumes or technical difficulties. (11 reviews)
- Users face a **steep learning curve** with Appian, especially when trying to master complex features and configurations. (9 reviews)
- Cost Issues (8 reviews)
- Lack of Features (8 reviews)
- Slow Performance (8 reviews)

## Appian Reviews
  ### 1. Appian for smart low code no code business process management application

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nagaraj N. | Senior Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about Appian?**

Best tool in the market for bpm applications

**What do you dislike about Appian?**

Nothing. So far all good about Appian. Nice product

**What problems is Appian solving and how is that benefiting you?**

Repetitive and rule based tasks to be automated.

  ### 2. Engaging AI conference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav M. | Business Process Analyst II - Vice President , Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

I liked how Appian is on the frontier of AI leadership in the business. They have the best product in the market with a clear, measurable, secure AI model to embed in any infrastructure.

**What do you dislike about Appian?**

Nothing that I can really think about. Perhaps the cost?

**What problems is Appian solving and how is that benefiting you?**

The doc gen module has been the most helpful so far in enabling straight through processing across business units

  ### 3. Awsime low code technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesus L. | Appian Team Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about Appian?**

Easy to create apps integratimg bots and web services

**What do you dislike about Appian?**

Some features require extra payment and i think are essential

**What problems is Appian solving and how is that benefiting you?**

Procurement compliance essentialy

  ### 4. New to Appian

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane M. | Group Product Manager - Intelligent Solutions, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

The data fabric in the platform is a key driver to the value statement I am looking to drive in my enterprise

**What do you dislike about Appian?**

At my stage of development the agent builder is the least useful thing to me

**What problems is Appian solving and how is that benefiting you?**

It serves as a platform in which to onboard multiple use cases aligned to my workflow bavklog

  ### 5. New applications using AI.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hermes S. | Coordinador de Desarrollo Web/Móvil , Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

I am very excited about the development of new websites and applications using AI.

**What do you dislike about Appian?**

As a software developer I would love to migrate my actual web sites to appian maybe as a XML

**What problems is Appian solving and how is that benefiting you?**

I think the main advantage is the time of development of new applications with low code is very simple.

  ### 6. I’m an Appian Architect and have 9 years of experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aparajita S. | Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

It’s a very seamless tool. Low code is definitely a rage right now and it makes sure that apps are built faster

**What do you dislike about Appian?**

Nothing at all. Love it abd have been using for years.

**What problems is Appian solving and how is that benefiting you?**

Built multiple applications for financial service organisations over the years which have had tremendous result in increasing efficiency

  ### 7. Bringing process to life

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sachin B. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

End to end Automation
Data Fabric
Responsive UI
Process mindset
Simple

**What do you dislike about Appian?**

High License Cost
High Cost of Professional Services
Lack of focus on wholistic Partner programs

**What problems is Appian solving and how is that benefiting you?**

Helping customers meet their Process Automation needs.

As a consultant we are building newer use cases and bringing in AI to real use cases

  ### 8. I really knowledgeable experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Quinn P. | Senior Product Manager - Agile, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Learning more about Data Fabric and how it could benefit our organization. We have a few use cases that Appian would work perfectly with.

**What do you dislike about Appian?**

A lot of the systems is similar to Pega. However, I can se the upside and differences.

**What problems is Appian solving and how is that benefiting you?**

Workflow problem and getting rid of manual labor.

  ### 9. Promising software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Keyur S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

It provides seamless web and Mobile experience , strong security model.

**What do you dislike about Appian?**

We are very new to the Appian platform, so it is a very hard to tell what is not working but so far everything is working very well for us.

**What problems is Appian solving and how is that benefiting you?**

Easy to integrate with other applications API

  ### 10. Appian is a great product and help building our workflows in a very short amount of time.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohit R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Appian?**

Simply Drag drop and a little amount of code to create powerful workflows from scratch.

**What do you dislike about Appian?**

I don’t like the maintenance schedule for Appian, most of the times it falls in our business timings.

**What problems is Appian solving and how is that benefiting you?**

Using Appian it’s easy to create powerful workflows with easy to use user interfaces.

  ### 11. AI enabled process orchestration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pravin K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

Very good orchestration capabilities.
New AI features are good and take care of many business use cases. Data fabric eases working with data from different sources through AI fabric.

**What do you dislike about Appian?**

Document page ans side limit should be increased for data extraction ai skill.

**What problems is Appian solving and how is that benefiting you?**

Process orchestration. Workforce tracking. Reporting.

  ### 12. First Time Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pankaj K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

This is my first appian world experience and it is going so good so far, i liked the netwolring sessions the most

**What do you dislike about Appian?**

Everything is awsome, session can be more interesting to engage thought out the session.

**What problems is Appian solving and how is that benefiting you?**

Appian is solving data febric and AI capabilities.

  ### 13. APPIAN is great but takes some time to get used too.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Appian?**

The documentation is really good and the APPIAN community is awesome and always willing to help. The application is easy to use and provides documentation inside the application itself. The deployment tool makes implementation easy.

**What do you dislike about Appian?**

No formal source control like GIT this causes some delays in development when working in larger teams.

**What problems is Appian solving and how is that benefiting you?**

We were looking at replacing an old application that is essential to our day to day and wanted something that allows for agile developlment and looks modern.

  ### 14. AI focus for productivity improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Appian?**

Data Fabric integration and the security and privacy around AI capabilities

**What do you dislike about Appian?**

Product is much more technical in nature and needs deep technical mindset to configure.  Can be made more business friendly. 

**What problems is Appian solving and how is that benefiting you?**

Quick business benefits

  ### 15. LowCode Platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Appian?**

Low-code application development - built in low code governance in built

**What do you dislike about Appian?**

I can't say and downside as of now, i am beginner on this tool and can give only good things about it

**What problems is Appian solving and how is that benefiting you?**

developer efficiency using low code platform and automation scenarios

  ### 16. Appian Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Duber Jairo B. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

It has facilitated the migration of processes and applications for us, thanks to the data fabric the process has been very simple and we have avoided unnecessary migrations.

**What do you dislike about Appian?**

It's necessary for all the courses to be in Spanish.

**What problems is Appian solving and how is that benefiting you?**

Orchestration of processes, integration of applications

  ### 17. Easy to learn, great for being a central hub for integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

The barrier to entry is relatively low for newer devs.

**What do you dislike about Appian?**

It is not difficult to misconfigure things which lead to slower performance.

**What problems is Appian solving and how is that benefiting you?**

It is creating a low code platform, it benefits me because I get to use it.

  ### 18. Appian Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** lakshman r. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Building the process with AI is what I like the best to save and make more compatible using Appian

**What do you dislike about Appian?**

NA but concern on interacting with different platforms would effect anything

**What problems is Appian solving and how is that benefiting you?**

Consuming the time and reducing the manual effort

  ### 19. Really good for try the automation, but as hard to implement as any other technology

**Rating:** 3.5/5.0 stars

**Reviewed by:** Miguel Eduardo F. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Appian?**

Easy to star a development, for a first app its really easy

**What do you dislike about Appian?**

The interfaces are not good and always need to convince business that is good like it is

**What problems is Appian solving and how is that benefiting you?**

Orchestrate the proccess of onboarding clients

  ### 20. Easy to use powerful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel Z. | Developer/Programmer Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

I like that I can create an application quickly. Maintaining application code is easy.

**What do you dislike about Appian?**

My only complaint about Appian over the years is timezone handling!

**What problems is Appian solving and how is that benefiting you?**

Prior authorizations for healthcare reduces time for members to receive care

  ### 21. Awesome low code development experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Appian?**

Really great features, fast development cycle, different approach to solving problems, great customer satisfaction.

**What do you dislike about Appian?**

Bottleneck on some specific issues such as performance or restriction on using out of the box feature

**What problems is Appian solving and how is that benefiting you?**

Insurance industry filing solutions.

  ### 22. Excellence for all

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle M. | Appian Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

The speed to value. The customer experience and adaptability to change.

**What do you dislike about Appian?**

The tech debt and advancing with the technology and its releases

**What problems is Appian solving and how is that benefiting you?**

Solving document management and making the data easy to view in one place

  ### 23. Fast development and great outcomes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manuel  G. | Appian DevOps Tech Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Appian?**

Working with Appian and creating process is really simple and easy. The product offers a lot of plugins to connect with your systems and we have included Portals in the last months with a great value for our company. Fully recommend it

**What do you dislike about Appian?**

Nothing at all as is covering all our needs

**What problems is Appian solving and how is that benefiting you?**

We implemented a lot of financial crime workflows that it the past were handled on paper or spreadsheets

  ### 24. SVP Technology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sagar L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Data Fabric and Agent AI
And ability to adapt to new tech

**What do you dislike about Appian?**

Nothing much to dislike as I have been working since many years

**What problems is Appian solving and how is that benefiting you?**

1) Automating business processes
2) Digitizing business to add more value

  ### 25. Appian is the way!

**Rating:** 5.0/5.0 stars

**Reviewed by:** brittany  m. | sr client success manager, Health, Wellness and Fitness, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about Appian?**

Appian is the only way is our internal mantra at our organization. We are shifting to streamline all requests going through Appian. we can track, clone, and view client information and case creation seamlessly and have better visibility into our requests. it's easy to implement across all teams. they have great customer support and we now use this every day multiple times a day. this was easily integrated into our system and works well with Salesforce

**What do you dislike about Appian?**

like any software system its always hard to deal with change management but once you get in there and use it you quickly forget the old ways or other tools that were used previously.

**What problems is Appian solving and how is that benefiting you?**

Appian is bringing our departments together and allowing us to get away from manual documents by creating online forms and tracking.

  ### 26. Delivering use case with high speed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saravanan M. | Board Member, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Easy to use and deliver capabilities with in short time. We are early adopters and able to get started quicklu

**What do you dislike about Appian?**

I haven’t come across yet; hoping to share more

**What problems is Appian solving and how is that benefiting you?**

Sales
Underwring

  ### 27. Problem solver

**Rating:** 4.0/5.0 stars

**Reviewed by:** Queenie Mariz M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

It’s easy to build an application that is heavy in UI easier and faster

**What do you dislike about Appian?**

Some limited UI functionality and some slowness integrating with 3rd party integration

**What problems is Appian solving and how is that benefiting you?**

Workflow that involves different departments

  ### 28. Ai

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nagarajan C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Ai process is a super good. The new agentic AI is good

**What do you dislike about Appian?**

Nothing big to explain, because this product is so good using the product

**What problems is Appian solving and how is that benefiting you?**

It solves more real time problems

  ### 29. Appian makes it easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nelson L. | Senior Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

Appian's workflow processes and GUI is verified well done and implemented.

**What do you dislike about Appian?**

Licensing costs are a bit pricey. Need the premier license for most useful functions.

**What problems is Appian solving and how is that benefiting you?**

Case management processing workflows.

  ### 30. Appian Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syam K. | Program Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Low code and fast processing and it easy to access

**What do you dislike about Appian?**

Not familiar to everyone what this product can do

**What problems is Appian solving and how is that benefiting you?**

Easily accessing the data models and it is to explain

  ### 31. Appian world

**Rating:** 4.5/5.0 stars

**Reviewed by:** Keenan R. | Senior Application Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

The interactive classrooms were interesting

**What do you dislike about Appian?**

The timing between events gives you little time to make it to the next event

**What problems is Appian solving and how is that benefiting you?**

This will solve most of our automatic processes

  ### 32. New Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arpit P. | Solutions Engineer IV, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

I loved that how well the Appian Composer gonna make developer’s life.

**What do you dislike about Appian?**

This is definitely helpful to learn and connect.

**What problems is Appian solving and how is that benefiting you?**

By designing write solution mostly using OOTB.

  ### 33. Appian infrastructure and integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Babu  R. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Modern UX design and integration with target systems and AI, RPA

**What do you dislike about Appian?**

Technical difficulties with RDBMs SQL/Oracle

**What problems is Appian solving and how is that benefiting you?**

Many UCS with finance, ops,supply chain in aerospace industry

  ### 34. BEST PRICES AUTOMATION TOOL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsheen B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

End to end automation suite. It’s one of the best tools.

**What do you dislike about Appian?**

All the AI capabilities while doing process automation.

**What problems is Appian solving and how is that benefiting you?**

All the process automation and AI capabilities

  ### 35. Great for automation processes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Santiago R. | Head of Digital Products, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Ease of use and its favorable adoption for financial services processes

**What do you dislike about Appian?**

UX and UI for third party clients and providers

**What problems is Appian solving and how is that benefiting you?**

Problems in processes, errors

  ### 36. The future of AI workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henry T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Forward thinking Ai capabilities that enhance the business

**What do you dislike about Appian?**

On premise instance does not have Ai capabilities

**What problems is Appian solving and how is that benefiting you?**

Ai enablement for Appian use cases

  ### 37. Automation is grat

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kris K. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Orchestration is very easy and require minimal effort

**What do you dislike about Appian?**

Speed is too slow and we need to get better debugginglg options

**What problems is Appian solving and how is that benefiting you?**

Account opening

  ### 38. Amazing experience at Appian World

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kamil M. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Integration with AI
AI Studio
Powerful process engine

**What do you dislike about Appian?**

Bugs when upgrading versions 
Bugs in new features

**What problems is Appian solving and how is that benefiting you?**

The automation of manual business processes

  ### 39. One Stop Hyper Automation tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

- Low Code Development 
- Time to Value or see outcome is much faster
- Strong Native BPM case Management
- User Centric Design
- Hyper Automation Capabilities: AI, RPA, Process HQ, Data Fabric

**What do you dislike about Appian?**

Limited Customisation
Limitation for Large Scale Data Fabric Support

**What problems is Appian solving and how is that benefiting you?**

- Faster Business Process Workflow Implementation 
- RPA Process Automation on routined jobs
- Enterprise Ready

  ### 40. Makes my life easier as a developer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trang P. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

Build automated processes and workflow quickly

**What do you dislike about Appian?**

The IDE for expression rules have limited capabilities

**What problems is Appian solving and how is that benefiting you?**

The need for automated processes and workflows

  ### 41. TOTAL INTEGRATION

**Rating:** 4.5/5.0 stars

**Reviewed by:** Irvin C. | IT Regional Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

Composer, Document Central (IDP), Agentics

**What do you dislike about Appian?**

Technical sessions full and roadmap not available to share.

**What problems is Appian solving and how is that benefiting you?**

Integration of processes between different systems

  ### 42. Insightful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Preeti I. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

The solution across customer challenges and AI led solutions

**What do you dislike about Appian?**

Access to data and help me help my customers

**What problems is Appian solving and how is that benefiting you?**

Process related

  ### 43. Great learnings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gnia X. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Good case studies from speakers at other companies.

**What do you dislike about Appian?**

Round tables were difficult to hear and understand.

**What problems is Appian solving and how is that benefiting you?**

Our internal workflow

  ### 44. AI in Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amitesh S. | Delivery Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

AI in processes and process capabilities

**What do you dislike about Appian?**

Licensing model can be a little complex.

**What problems is Appian solving and how is that benefiting you?**

Reporting case backlog to government regulator.

  ### 45. Friendly and professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnny N. | Lead Application Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Appian?**

Meeting with experts, networking and showcases

**What do you dislike about Appian?**

I really enjoyed Appian conference. Not to dislike

**What problems is Appian solving and how is that benefiting you?**

AI and data frabric

  ### 46. Love Appian

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathy G. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Easy Dev, fast delivery, continuous innovatikn

**What do you dislike about Appian?**

Can’t keep up with the continuous innovation

**What problems is Appian solving and how is that benefiting you?**

Applicant checklist, academic advising, onboarding

  ### 47. Great low code platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike O. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Developer productivity - enables rapid solutions

**What do you dislike about Appian?**

No complaints- very easy to use and economical

**What problems is Appian solving and how is that benefiting you?**

Rapid solution development

  ### 48. Fantastic UX Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Integration al objects and rapid development.

**What do you dislike about Appian?**

Lack of dark mode interface for developing

**What problems is Appian solving and how is that benefiting you?**

Rapid case management

  ### 49. Solution Architect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

I like the ease of use and implementation. As an architect I love how I can put together a poc in record time to investigate a pattern or new functionality.

**What do you dislike about Appian?**

Lack of debugging, it would be nice to have that.

**What problems is Appian solving and how is that benefiting you?**

Improving our claims process and improving speed and speed accuracy.

  ### 50. Simple and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Appian?**

Appian helps digitalizing processes and bring value to thé business more quickly. I recommend it for seniors as well as for juniors.

**What do you dislike about Appian?**

Community web site is pretty slow, it could be upgraded to help learn fast with the provided hands on exercises.

**What problems is Appian solving and how is that benefiting you?**

Digitalizing business process easily


## Appian Discussions
  - [1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?](https://www.g2.com/discussions/34096-1-how-can-i-automate-associating-apps-with-users-and-groups-2-how-can-i-write-multiple-rows-to-a-data-a-store-entity-without-using-a-smartobject-function-or-widget) - 1 comment, 1 upvote
  - [How can we user RPA with Appian ?](https://www.g2.com/discussions/31043-how-can-we-user-rpa-with-appian) - 1 comment, 1 upvote
  - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment
  - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment
  - [What are the features of BPM?](https://www.g2.com/discussions/appian-what-are-the-features-of-bpm) - 1 comment

- [View Appian pricing details and edition comparison](https://www.g2.com/products/appian/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A21%3A40+-0500&secure%5Bsession_id%5D=3cc9e7a4-b58a-48a0-bb41-04c500b439a1&secure%5Btoken%5D=3931361713501b470ad2928b51abd22ab8a4e96dbddc77439e97410b19d28988&format=llm_user)
## Appian Integrations
  - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews)
  - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews)
  - [Calendly for G Suite](https://www.g2.com/products/calendly-for-g-suite/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Appian Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation
- Document Automation
- Business Process Automation
- Configurable Workflow
- Rules-Based Workflow

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Process Management**
- Process Library
- Collaboration
- Integrations
- Execution Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Functionality - Process Orchestration**
- Peak Demand Handling
- Process Customization
- Process Automation
- Workflow Management
- High-Stakes Process Automation

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails
- API Security
- Data Security
- Authentication

**Workflow Design & Orchestration**
- Task Logic and Sequencing
- Visual Workflow Builder

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Application Design**
- UI Code Extending
- Programming Code Extending
- Customized Branding
- Application Templates
- Configurable Workflow
- Rules-Based Workflow
- Project Workflow
- Customizable Templates

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Process Analysis**
- Real-Time Process Analysis
- Process Notation
- Process Mapping

**Integration & Adaptability - Process Orchestration**
- Third-Party Software Integration
- Endpoint Integration
- Intuitive Process Design
- Real-Time Process Monitoring
- Business Process Adaptation
- Customer-Facing Process Management
- Multi-Endpoint Execution
- Regulatory Compliance Management

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation
- Multimedia Support
- Multi-Modal Input Support

**Integrations & Connectivity**
- Pre-Built Integrations
- Custom Integration Capabilities

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development
- No-Code

**Data Control**
- Data Migration
- Data Synchronization
- Data Security
- Real-Time Data
- Data Aggregation and Publishing

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Automation**
- RPA Integration
- Application Development

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Automation Execution & Intelligence**
- AI-Powered Optimization
- Trigger-Based Automation

**Collaboration**
- Access Controls/Permissions
- Data Unification
- Accessibility
- Process Routing
- Real-Time Data
- Role-Based Permissions

**Publishing**
- Application Deployment
- Platform Compatability
- Lifecycle Management
- Mobile Access
- Deployment Management
- Project Management
- Integrations Management
- Template Management
- Application Management
- Document Management
- Workflow Management
- Iteration Management
- Requirements Management
- Calendar Management
- Task Management
- Forms Management

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Generative AI**
- AI Text Summarization

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration
- Third-Party Integrations

**Development & Customization**
- Low-Code/No-Code Tools
- Reusable Components

**Agentic AI - Low-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Custom Development
- Audit Trail
- AI-assisted Development
- Collaborative Development
- Document Storage
- Approval Process Control
- Alerts/Notifications
- CRM
- Access Controls/Permissions
- Third-Party Integrations
- Drag & Drop
- Reporting & Statistics
- Monitoring
- Real-Time Reporting
- Customizable Reports
- Performance Monitoring
- Version Control
- Database Support
- Data Import/Export
- Graphical Workflow Editor
- Visual Modeling
- Business Process Automation
- AI Copilot
- Activity Dashboard
- API
- Data Visualization
- Generative AI
- Customizable Forms
- Customizable Fields
- Web/Mobile App Development

**Additional Functionality**
- Version Control
- Scalability
- Personalization
- Data Extraction
- Webhooks
- API
- Natural Language Processing
- Fallback Handling
- Drag & Drop
- Multiple LLM Models
- Built-in AI Assistant
- Automated Testing
- Data Governance
- Collaboration Tools
- Pre-built Templates
- Agent Design Tools
- Deep Learning
- Model Training
- Analytics
- Single Sign On
- Debugging
- Deployment Management
- Proactive Error Detection

**Governance & Security**
- Audit Logging
- Role-Based Access Control

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Agentic AI - Process Mining**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Document Management
- Audit Trail
- AI Copilot
- Real-Time Updates
- Real-Time Monitoring
- Multiple Data Sources
- Reporting & Statistics
- Email Address Extraction
- Forms Management
- Data Extraction
- Drag & Drop
- Workflow Management
- Access Controls/Permissions
- API
- Optical Character Recognition
- Role-Based Permissions
- Data Import/Export
- Process Builder
- Generative AI
- Customer Experience Management
- Search/Filter
- Data Capture and Transfer
- Compliance Management
- Approval Process Control
- Secure Data Storage
- Process Control
- Code-free Development
- Ad hoc Analysis
- Image Recognition
- Data Storage Management
- Performance Metrics
- Activity Dashboard
- Task Management
- Monitoring
- Customizable Reports
- Version Control
- Integration into Third Party Applications

**Reporting & Analytics**
- Real-Time Dashboards
- Workflow Analytics

**Agentic AI - Business Automation Platforms (BAPs)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Process Development**
- Process Routing

**Additional Functionality**
- Rules-Based Workflow
- Mobile Access
- Document Storage
- Data Import/Export
- Collaboration Tools
- Document Management
- Real-Time Reporting
- Customizable Forms
- Activity Dashboard
- CRM
- Process Modeling & Designing
- Drag & Drop
- Task Progress Tracking
- API
- Calendar Management
- Audit Management
- Commenting/Notes
- Forms Management
- Alerts/Notifications
- Reporting/Analytics
- Configurable Workflow
- Graphical Workflow Editor
- Data Visualization
- Workflow Management
- Process Change Tracking
- AI Copilot
- Email Management
- Templates
- Real-Time Updates
- Approval Process Control
- Customizable Fields
- Version Control
- Forms Automation
- Customizable Templates
- Compliance Management
- Activity Tracking
- Single Sign On
- Task Management
- Customizable Reports
- Business Process Control
- Business Process Automation
- User Management
- Audit Trail

## Top Appian Alternatives
  - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,062 reviews)

