AppFollow Reviews & Product Details

Semantic Analysis: You can check the trends of users. You can spot trends in positive or negative words.

Reply to Review: You can resolve reviews from multiple stores all on one site.

Auto Replies: Build efficient response processes. We've increased the number of responses by 2.3 times in 3 days. Review collected by and hosted on G2.com.

The server was unstable. It has decreased a lot in recent months, but it has occurred particularly frequently during high-duty hours.

We've been in touch several times, and it resolved quickly, but it was a bit uncomfortable to use. Review collected by and hosted on G2.com.

I like that I can easily filter through the reviews based on the date & that our support team is notified about any positive or negative review so that they can get back to users almost instantly. This makes our users feel heard :) Having AppFollow has helped us streamline our mobile review management. It's also great to be able to see how we rank against our competitor's bases on keywords. We are also able to see what users like the most about our app and what they like the least. Review collected by and hosted on G2.com.

It would be great to be notified if our app gets featured anywhere in the app store :) Also if a representative can have a 1:1 with us once or twice a year to show us if we are using the platform to the best of its ability. There might be some features that we are not using that we could benefit from. Review collected by and hosted on G2.com.

App follow gives very up to date info for applications.

Love seeing the featured timeline and the changes made for updates. Highlighting in green what's new and marking in red what's changed.

All super clear!

App follow focuses on the key data points to track your apps presence and performance.

Super easy to respond to reviews in just a few seconds.

You can also see which reviews have been featured and you're prompted to respond in order to improve ASO.

Super easy to check how apps performance in specific countries.

It's also great for checking out screenshots and videos used by apps. Review collected by and hosted on G2.com.

Obviously the answer here is nothing.

The site used to be a tiny bit out dated but now has a clean new design.

It would be great if they could send notifications for features etc like some other services do.

Adding integration to view marketing ads across social used by competitors would be powerful. Review collected by and hosted on G2.com.

AppFollow combines a lot of must-have features for monitoring stores and replying to reviews. Useful filters, the possibility to add tags, autotranslation, reviews export, etc. Review collected by and hosted on G2.com.

As a support manager, I am not actually happy with the reply limit, I understand that it could be expanded, but it's sometimes stressfull to always think about the limit. There are many factors that affect the number of reviews - bugs, new updates, marketing campains etc. and this number can vary dramatically. I want to use your optional features like auto-replies, and agent performance, but again, if we reach the limit at some point, there will be no use in them. Review collected by and hosted on G2.com.

Organic Traffic & ASO is the perfect tool for beginners and advanced ASO specialists. We use it regularly for tracking positions and checking our hypotheses. Review collected by and hosted on G2.com.

It seems that the data is being updated with an unpredictable delay but we are not sure of it. Also we expect lower rates for startups and longer trial period. Review collected by and hosted on G2.com.

A useful tool for optimizing ASO especially the keyword suggestion and keyword spy. Amazing UI, really useful, complete set of tools to help marketers to find the right way to promote the app. Review collected by and hosted on G2.com.

Would you please extend the free trial a little bit longer? And some of the dashboards cannot see all information on one page. Review collected by and hosted on G2.com.

The most valuable features for our business are:

- Tags and tags chart – you can use tags for reviews and get detailed analytics to understand your customers' main requests and wishes. It brings valuable insights and helps to make important product development decisions.

– Templates – you can use pre-defined responses, which saves time to reply significantly.

– Auto-replies – let you set up automatic responses based on the keywords. It helps to reduce the time and effort for your team and for the customer to get help swiftly. Review collected by and hosted on G2.com.

Tags are only available through a single app collection. If you create another app collection, you can't use tags, that you have already. You have to create new tags instead. Review collected by and hosted on G2.com.

The keywords researching and live ranking is probably the best and most accurate ever in the market. Review collected by and hosted on G2.com.

I strongly believe in letting users fiddle around more with a product rather than cutting things short. May be trial period of at least 30 days would be great. Review collected by and hosted on G2.com.

AppFollow offers an easy way to auto-tag user reviews and allow the ability to auto reply based on pre-set templates. This enables our team to quickly automate certain actions based on keywords.

The Release Insights allow us to perform "health checks" and quickly gauge how well each version is doing.

The translation tool can be useful when receiving daily/weekly/monthly email reports. Review collected by and hosted on G2.com.

Load time for each menu tabs and/or filters can often take a bit longer to process. Review collected by and hosted on G2.com.

I have personally enjoyed the responsiveness and attention that App Follow pays to its customers. While at NBC, we had a desire for new reporting and graphical charts to report on our progress, and shortly after we shared this sentiment with App Follow, they came out with the exact functionality we wanted. Review collected by and hosted on G2.com.

I would like AppFollow to be in the United States so that I can thank them in person. Review collected by and hosted on G2.com.

- The data is accurate

- It is easy to get tons of new keywords Review collected by and hosted on G2.com.

- Prices. I wish I could get a special deal! Review collected by and hosted on G2.com.

I love Appfollow's integration with slack. At our company we heavily rely on slack integrations to ensure nothing is missed. With Appfollow's integration I can get all my notifications straight on my dedicated slack channel then choose to translate or reply!

And also Appfollows customer support is very attentive and supportive to any issues i previously faced! Gives me the confidence to contact them anytime I face an issue or question and know that this will be solved or answered:) Review collected by and hosted on G2.com.

Nothing! I love it! I wish we could have an updated version on android :) Review collected by and hosted on G2.com.

Affordable and customizable pricing plans. Many options included in the base subscription. Responsive support. Huge keywords' database. Accurate estimates. Clear dashboards. Review collected by and hosted on G2.com.

It would be great to have some kind of constructor to customize your plan instead of requesting support. Review collected by and hosted on G2.com.

Amazing responsive UI, really useful statistics, complete set of tools to promote your app. I also like that I can easily manage my presence in dozens of countries with few clicks on one page. I tried a lot of other services, but this one is surely number one. Review collected by and hosted on G2.com.

Honestly, I like everything. The only disadvantage for me probably is low limits for free and cheap plans. The rest is amazing Review collected by and hosted on G2.com.

Customer support, graphs and reporting reviews. They actually listen to people who use the tool and strive to make it better - it's really nice Review collected by and hosted on G2.com.

There's often something wrong with the review part of the tool. Sometimes it works really slowly and I have to open it in two different tabs - but then it suddenly works ok again. I would also appreciate it if the team would warn customers there's something wrong with the tool at the moment, as I use AppFollow every workday and plan my tasks with AppFollow in mind as well. Review collected by and hosted on G2.com.

Easy and quick overview of all the information I need. i can track several apps and simply switching between them. In one place, I can see the ratings and their chart in time for selected time period, which is great. I can track the number of new ratings on daily basis. The same is for reviews, you can easily watch their structure, walk through detailed report and even read them with original texts from store. The reviews detail can be exported into excel, which is great. Review collected by and hosted on G2.com.

It took me some time to deal with new interface, but after while, it is much better than the old one. Review collected by and hosted on G2.com.

Easy to track app analytics on different app stores, interact with reviewers, tag comments by topic and create reports. Review collected by and hosted on G2.com.

At times the app is not very intuitive. It could be more user friendly, making the processes that already exist smoother, for example, answering to member reviews. The interface could also be cleaner, and it should allow for more automation of functions. Review collected by and hosted on G2.com.

The most helpful part is the graphs which work as guides to track patters and fluctuations in reviews in the app stores. Review collected by and hosted on G2.com.

I found that it took a while to really understand how to use the tools fully. The interface isn't always intuitive and it took an adjustment to learn how to use it with ease. Review collected by and hosted on G2.com.

Tracking of featured reviews,

the variety of filters AppFollow offers,

a user-friendly way of managing store reviews,

responsive support team) Review collected by and hosted on G2.com.

It's not what I dislike, it's rather 'What I would improve'.

It would mean a world to us if you start sending notifications when a review gets deleted) Review collected by and hosted on G2.com.

Got almost all the features to reply to users' reviews. Using tags is very helpful to understand what difficulties users are facing and what should be improved. Also using them do make reports. Got great analytics tools - help marketing team in further product development. AppFollow team continues to add more helpful features all the time which is very nice! Review collected by and hosted on G2.com.

There are some cons as well. Mass replies feature is needed since all reviews should be answered manually. Auto-reply feature doesn't give desired functionality due to its settings limitations. AppFollow reports export gives you very raw data, practically useless without further manipulation. There are some inconsistencies in presenting the same data in different UI sections due to theirs settings peculiarity. All this already been transmitted to AppFollow support team:) Review collected by and hosted on G2.com.

Product is easy for our teams to use, I especially love the app comparison, review analytics and integration with Slack. Also their support team is very responsive and knowledgable. Review collected by and hosted on G2.com.

No downsides or dislikes to mention at this time. Review collected by and hosted on G2.com.

It helps a lot in the daily work of our marketers - track search top, improve metadata, work with reviews Review collected by and hosted on G2.com.

Sometimes you want not to update the data every day, but hourly. But there is a manual update request for that. Review collected by and hosted on G2.com.

API access and the smooth process to add a App. The weekly reports are useful and CSV files are awesome Review collected by and hosted on G2.com.

The graphics could be more elaborated with interation features Review collected by and hosted on G2.com.