Appfolio is very user-friendly. If I make a mistake, I’m able to fix it easily without much hassle. The training section is a lifesaver as well, and it really helps when I need a quick refresher. Review collected by and hosted on G2.com.

There really isn’t much not to like. Everything works great, and it’s been a very smooth experience overall. Review collected by and hosted on G2.com.

Everything is very straightforward. All tasks are organized, and navigating the system is incredibly easy. Customer support is always very quick to respond to questions, and the Help section is full of walkthroughs and detailed explanations of tasks. I use the software every day in my professional life and have found it superior to the previous software I've used. Review collected by and hosted on G2.com.

My biggest caveat with the software is that it does not allow for tenants to be refunded via ACH for overpayments. I love that you can refund security deposits using the tenant-confirmed stored banking information, but they do not permit any other funds to be transferred in this manner. Review collected by and hosted on G2.com.

It has it all in one place no more needing to open up different softwares for rent, appliances, work orders, etc. it is all in one place. Review collected by and hosted on G2.com.

I think property manager should have a little bit more access to things such as the general ledger. Review collected by and hosted on G2.com.

I find AppFolio Property Manager user-friendly, which is really important for managing our properties. The tenant portal page is a great tool, making interactions smoother. I also appreciate the property calendar feature; it's great for viewing lease end dates, scheduled move-outs, and showings, helping to present a clear picture. Review collected by and hosted on G2.com.

I wish AppFolio Property Manager had the ability to schedule and send mass notices via emails or texts, scheduled in advance so you don't have to think about it. Having it set up to where you can set it up on a calendar would be really helpful. Review collected by and hosted on G2.com.

Its simplicity to use. I was new to leasing and it took less than a week to get comfortable using AppFolio. Review collected by and hosted on G2.com.

The only thing that comes to mind is sometimes it is finnicky when I'm trying to send out emails with a template. At some places I can and at others I cannot. Review collected by and hosted on G2.com.

It’s easy to use and beginner-friendly. I highly recommend over other software for property management Review collected by and hosted on G2.com.

Sometimes it doesn't show all info needed in reports Review collected by and hosted on G2.com.

I love AppFolio Property Manager's maintenance system because it makes managing work orders so easy. Tenants can submit requests with photos, and we can assign vendors or in-house staff quickly. Everything stays organized with clear status updates, and communication happens right in the app, which saves tons of calls and texts. I love being able to track maintenance history for inspections and reports. It's a huge time-saver and keeps property maintenance running smoothly. The initial setup was very easy, especially with the training provided to help us understand the software. Review collected by and hosted on G2.com.

That I cannot get on the phone with a person one on one. Review collected by and hosted on G2.com.

I love how they incorporate Realm X triggers for our guest cards because it saves time.

I love how I have the flexibility to organize my dashboard.

I love that I can keep track of my tenant communication and convert conversations through PDF.

I do love the customer service I've received from agents when I need to troubleshoot something in particular. Review collected by and hosted on G2.com.

I dislike that I cannot arrange my work orders more organized. I don't have that flexibility yet. Review collected by and hosted on G2.com.

I find AppFolio Property Manager very easy to use. I use it to track and view service requests for maintenance. I also appreciate the ability to add notes to service requests because it allows for clear notation to properly document the steps taken to solve the issues reported. The initial setup was very easy as well. Review collected by and hosted on G2.com.

It would be nice to be able to switch from service request types without going back to the dashboard. Going back to the dashboard to switch from assigned, new, scheduled seems as though we should be able to view or switch to each type without having to go back to the dashboard to select. Review collected by and hosted on G2.com.

AppFolio is a reliable, user-friendly solution that simplifies property management. It enhances efficiency, improves communication, and provides the professional tools needed to manage properties with confidence. Review collected by and hosted on G2.com.

The main downsides of AppFolio Property Manager are its high entry requirements (minimum 50 units), limited accounting flexibility, and lack of native QuickBooks integration. Smaller property managers often find the pricing and complexity less suitable. Review collected by and hosted on G2.com.