--- title: AppFolio Reviews meta\_title: 'AppFolio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1035 reviews by the users' company size, role or industry to find out how AppFolio works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1035 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # AppFolio Reviews & Product Details Visit Website Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record. * * * Product Website AppFolio Seller [AppFolio](https://www.g2.com/sellers/appfolio) Discussions [AppFolio Community](https://www.g2.com/products/appfolio/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Zach Devine Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/appfolio/pricing) ## AppFolio Integrations (28) What do users say about integrations? Verified by AppFolio [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apartments.com Rental Manager ](https://www.g2.com/products/apartments-com-rental-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aptly ](https://www.g2.com/products/aptly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AvidXchange ](https://www.g2.com/products/avidxchange/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axela ](https://www.g2.com/products/axela/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Birdeye 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RentEngine ](https://www.g2.com/products/rentengine-rentengine/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Respage ](https://www.g2.com/products/respage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ShowMojo ](https://www.g2.com/products/showmojo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SiteOne ](https://www.g2.com/products/siteone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tenant Turner ](https://www.g2.com/products/tenant-turner/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Thryv ](https://www.g2.com/products/thryv/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zego ](https://www.g2.com/products/gozego/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zillow ](https://www.g2.com/products/zillow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") zInspector ](https://www.g2.com/products/zinspector/reviews) Show More CZ Crystal Z. Property Manager Mid-Market (51-1000 emp.) 4/7/2026 "Very User-Friendly and Easy to Fix Mistakes" 5/5 What do you like best about AppFolio? Its very user friendly. If you make a mistake on something, its easy to fix it too. Its easy to move through. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I don't like that it doesn't spell check. When youre using the texting feature, I type it in an email to make sure I have my spelling correct then I paste it to the chat or text Im doing in appfolio Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? Keeping everything orginized for me, my move in and outs and the work flow option is great! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Columbia V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Columbia V.") CV Columbia V. 1/30/2026 "Highly Efficient and User-Friendly Property Management" 5/5 What do you like best about AppFolio? I find AppFolio Property Manager to be a fantastic resource for centralizing all aspects of property management. It's great for handling communication with tenants, leasing, maintenance, billing, and communication with property owners—all in one place. I love how easy it is to use and how it keeps all the data in one place. The initial setup was fast and simple, making the transition smooth. Having used other property management software like Yardi, I must say AppFolio is far better. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I wish that there was a way to link Tenant Tech with AppFolio Property Manager. It would be great if there was more integration between other programs like Tenant Tech. I wish you could add attachments at the top as well as the bottom of the page. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? AppFolio Property Manager centralizes all aspects of property management, from leasing to maintenance to billing, making it easy to communicate with tenants and property owners. It simplifies having all the data in one place, and is exceptionally easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Leah B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leah B.") LB Leah B. 1/29/2026 "Effortless Lease Management, Stellar Support" 5/5 What do you like best about AppFolio? I like how easy it is to track keys and renewals and leases with AppFolio Property Manager. I love having the ability to make folders in the attachments section, which helps me organize renewal information separately from other attachments. I also appreciate that it's always easy to get help when needed. The ability to log keys and track who has them along with viewing the history is extremely helpful. Handling renewals is a primary responsibility for me, so ease and efficiency in this area is crucial. Additionally, the transition to using AppFolio was easy. Review collected by and hosted on G2.com. What do you dislike about AppFolio? The lockbox log could be improved and sending renewal offer letters could be faster. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? AppFolio Property Manager makes tracking keys and renewals easy, which is crucial for my role. It allows me to create folders for organizing attachments, beneficial for sharing with owners. The support in resolving issues is reliable and helps with accessing reports and lease renewals efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jackson R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackson R.") JR Jackson R. 1/29/2026 "Effortless Daily Operations with AppFolio" 5/5 What do you like best about AppFolio? I like how AppFolio Property Manager keeps everybody on one page. It helps the office with billing and scheduling, and then it keeps all the residents notified so they know when we're coming. It also gives me a clear vision of what I'm doing that day or that week. Setting it up was super easy, and I never had to redo it again. It always remembers who I am, and I've only had to reset my password once or twice in the two and a half years I've been using it. Review collected by and hosted on G2.com. What do you dislike about AppFolio? Sometimes the AI will make a work order seem critical and urgent when it’s really not but better safe than sorry Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? I use AppFolio Property Manager to schedule every hour of my day. It keeps everyone on the same page, from office billing and scheduling to notifying residents. I get a clear vision of my daily and weekly tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Collette H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Collette H.") CH Collette H. 1/29/2026 "Effortlessly Organized with Intuitive Interface" 5/5 What do you like best about AppFolio? I like that AppFolio Property Manager constantly improves its software by offering more features that make things easier over time. It helps me recall information about properties or the people we work with, making it easier to find information. Using the reports to track data and changes is also beneficial. Additionally, switching to AppFolio was a breeze since it is very easy to use, and new staff can pick it up quickly. The initial setup process was pretty easy too; we provided the data, and they were able to transfer the information seamlessly. Review collected by and hosted on G2.com. What do you dislike about AppFolio? Our state requires the tax form called the certificate of rent paid to be sent to tenants. Although AppFolio has made some improvements, we would find it easier if there was another option to include for tenants. For example, currently, there is an option to categorize a tenant as financially responsible or other occupant. However, this does not work well with the CRP program. And it would be beneficial to add another category for dependents. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? I use AppFolio Property Manager for record keeping, managing documents like leases, and tracking accounting. It helps recall property and client info, makes finding data easier, and helps track changes with reports. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![nautica f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "nautica f.") NF nautica f. Leasing Agent 1/29/2026 "Accessible and Comprehensive Communication for Property Management" 4.5/5 What do you like best about AppFolio? I like that AppFolio Property Manager is accessible either via phone or web, which makes it easy for me to reach out to my residents, especially with the text tool. This is super handy in case of emergencies or when I need to contact them after hours, using a text number provided through AppFolio. It's also very useful for communicating with residents who might be at work or school and can't answer the phone. I believe the text tool really enhances communication, and everything being in one base helps minimize the amount of tools needed. I also find the setup very easy, with step-by-step tools to manage the program and useful information updates on the AppFolio website. Review collected by and hosted on G2.com. What do you dislike about AppFolio? One thing that could be improved is the text blast feature. Unlike the email blast, which allows you to send messages by building, the text option only lets you send messages to the entire community. It would be better if the text blast could be individualized by building. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? I use AppFolio Property Manager to ensure proper communication with prospects and residents, minimizing tools by integrating email and text communication in one platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gordon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gordon B.") GB Gordon B. 1/29/2026 "Effortless Access and Complete Transaction Storage" 5/5 What do you like best about AppFolio? I like the portability of AppFolio Property Manager because it allows me to look things up on a real-time basis without having to wait until I get back to the office. I also appreciate that it stores all my transactions with homeowners, whether it be a simple text or an exchange of information using email. Having that information readily available saves me time and helps me to be accurate about things that occurred in the past. The initial setup was quick, taking me about five minutes to figure out, and I had a knowledgeable person to turn to if I got stuck. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I don't have any issues with AppFolio Property Manager. Though, maybe a feature where information can be available on an offline basis could be useful. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? I use AppFolio Property Manager to verify ownership and approve ARBs, and its portability lets me look things up in real time. Having information readily available saves time and ensures accuracy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![James D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James D.") JD James D. 1/29/2026 "Why We Switched from PropertyBoss to Automate Our Operations" 4.5/5 What do you like best about AppFolio? I use AppFolio Property Manager as an all-in-one command center to streamline my portfolio. Its comprehensive automation features, like online rent collection and one-click vacancy posting, have stabilized cash flow and reduced administrative busywork. The user-friendly interface is intuitive, allowing new staff to learn quickly, and the mobile app enables my team to handle inspections and work orders in the field. Having a single source for accounting, maintenance, and leasing gives me complete visibility into my portfolio's health at a glance. The transition from PropertyBoss to a modern, cloud-native platform allowed better remote work capabilities and a more mobile-friendly interface, which have been a game-changer for our efficiency and ability to scale without adding administrative headcount. Additionally, AppFolio's dedicated onboarding team and a comprehensive library of training videos helped smooth out the learning curve drastically. Review collected by and hosted on G2.com. What do you dislike about AppFolio? While the software is powerful, the reporting features can be somewhat rigid, often requiring me to export data to Excel to manipulate it for the specific custom views I need. Additionally, customer support can be difficult to reach quickly during peak times, which is frustrating when we are dealing with time-sensitive accounting issues. Finally, the cost structure, particularly the monthly minimums and onboarding fees, creates a high barrier to entry that feels expensive for the smaller properties in our portfolio. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? I use AppFolio Property Manager to consolidate accounting, leasing, and maintenance into a single dashboard, reducing administrative work, improving cash flow, and facilitating efficient scaling. It solves data fragmentation, automates rent and vacancy processes, and keeps maintenance organized, allowing high responsiveness with a lean team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SC Scott C. Business Development Manager Small-Business (50 or fewer emp.) 1/29/2026 "Easy, Intuitive Platform for Managing Agreements—Some Features Beyond My Workflow" 3.5/5 What do you like best about AppFolio? AppFolio is easy to use, intuitive, and provides a solid platform for managing my day-to-day responsibilities. As a Business Development Manager, I primarily use it to generate and manage management agreements, and it works very well for that purpose. While I’m not heavily involved on the tenant side, from the owner and onboarding perspective the system is efficient, well-organized, and supports my workflow effectively. Review collected by and hosted on G2.com. What do you dislike about AppFolio? From my role on the business development side, I don’t use every feature in the platform, so some tools are outside my day-to-day workflow rather than a drawback of the system itself. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? AppFolio helps centralize and streamline the property management workflow, particularly on the owner and onboarding side. It simplifies the process of generating management agreements, organizing property and owner information, and keeping everything documented in one place. For me, this means less manual work, fewer errors, and a more efficient process when working with property owners, allowing me to focus on relationship-building and bringing on new business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brett U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett U.") BU Brett U. 1/29/2026 "Efficient Property Management with AI & Human Touch" 3.5/5 What do you like best about AppFolio? I like that AppFolio Property Manager is incorporating more AI-based modules, which makes my job more efficient and allows me to focus more on accounting tasks. I appreciate that I can access support fairly quickly and speak to a human when I need to. I also enjoy the search feature, which allows me to access multiple results for one inquiry, making my job more time-efficient. Review collected by and hosted on G2.com. What do you dislike about AppFolio? I don't like that reports in AppFolio don't include any formulas when you go to export them. There are also some small glitches that I'd like to see less of. In certain modules, the program doesn't register the first letter you type, so you have to type it twice. We also have glitches when trying to log in and AppFolio tells us it can't log us in. Review collected by and hosted on G2.com. What problems is AppFolio solving and how is that benefiting you? AppFolio Property Manager solves tenant charge discrepancies, utility billing issues, and aids in month-end variance analysis. AI modules enhance efficiency in property management, letting me focus on accounting tasks. Quick support access and an effective search feature save time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about AppFolio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AppFolio ](https://www.g2.com/products/appfolio/discussions/new) ![Kaila S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaila S.") KS Kaila Sachse • Last activity 3 months ago What other programs can Appfolio link to? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/11933-what-other-programs-can-appfolio-link-to) GU Guest User • Last activity 6 months ago What is AppFolio Property Manager used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) [ View all Discussions ](https://www.g2.com/products/appfolio/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/appfolio/pricing) AppFolio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc6b8333d88b004e0e80925de01ea98/buildium.png "Product Avatar Image") Buildium 4.4/5(275) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-buildium) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c4842f1cd3ecb6e1bc17115a7c1c5211/yardi-voyager.png "Product Avatar Image") Yardi Voyager 4/5(235) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-yardi-voyager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bf94e4c7a5b953887896181c0df7ecff/rent-manager.png "Product Avatar Image") Rent Manager 4.6/5(279) [ Compare Now ](https://www.g2.com/compare/appfolio-vs-rent-manager) ##### ##### AppFolio Features Leasing Vacancy Advertising Rental Applications Tenant Screening Building Operations Maintenance Service Requests Property Inspections Service Portals Accounting Property Accounting Online Payment Company Financials Operations Tenant Portal [ View More Features ](https://www.g2.com/products/appfolio/features) ## Top-Rated Alternatives [ ![ResMan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResMan") ResMan 4.8/5(451) ](https://www.g2.com/products/resman/reviews) [ ![Buildium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buildium") Buildium 4.4/5(275) ](https://www.g2.com/products/buildium/reviews) [ ![DoorLoop](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DoorLoop") DoorLoop 4.8/5(253) ](https://www.g2.com/products/doorloop/reviews) [ View All Alternatives ](https://www.g2.com/products/appfolio/competitors/alternatives) ##### Categories on G2 [Property Management](https://www.g2.com/categories/property-management)[Lease Administration](https://www.g2.com/categories/lease-administration)[Real Estate Marketing](https://www.g2.com/categories/real-estate-marketing) [Property Management](https://www.g2.com/categories/property-management)[Lease Administration](https://www.g2.com/categories/lease-administration)[Real Estate Marketing](https://www.g2.com/categories/real-estate-marketing)[Community Association Management](https://www.g2.com/categories/community-association-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated AI legal assistants for litigation support](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-litigation-support)[Is a dedicated RASP tool worth the added operational complexity for a mid-size engineering team?](https://www.g2.com/discussions/is-a-dedicated-rasp-tool-worth-the-added-operational-complexity-for-a-mid-size-engineering-team)[Leading MDR services for financial services firms](https://www.g2.com/discussions/leading-mdr-services-for-financial-services-firms) [Which education ERP suites provide mobile portals for students to check transcripts and track degree progress in real time?](https://www.g2.com/discussions/which-education-erp-suites-provide-mobile-portals-for-students-to-check-transcripts-and-track-degree-progress-in-real-time)[Which ERM platforms can actually show a measurable return on investment within 90 days rather than becoming a long-term IT project?](https://www.g2.com/discussions/which-erm-platforms-can-actually-show-a-measurable-return-on-investment-within-90-days-rather-than-becoming-a-long-term-it-project)[Pros and Cons Details](https://www.g2.com/products/appfolio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)