HE
Heather E.
Mid-Market (51-1000 emp.)
"FORMS ON FIRE..... WELL DESIGNED AND EASY TO LEARN AND UNDERSTAND APPLICATION."
4.5/5
What do you like best about Appenate (formerly Forms On Fire)?

The application is easy to understand as how to use and it supports multiple languages which are understandable and clear. I love the ability to be able to see my history and the ability to leave the application and come back to the same place which saves much time. It is very easy to pick up, learn and understand without any instructions. Again, data retrieval is simple and easy to access. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

To be sincere nothing at the moment. So far so good and i can't complain. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you for your fantastic review of Forms On Fire! We're delighted to hear that the application's ease of use, multi-language support, and clear interface have met your needs so effectively. It's great to know that features like history tracking and the ability to resume work where you left off are saving you time and enhancing your efficiency. Your ability to pick up and learn the platform without extensive instructions is exactly what we aim for. We're also thrilled to hear your positive feedback on data retrieval simplicity and the intuitive, user-friendly design. The fact that our application is particularly helpful for field technicians is a testament to its practicality and versatility. Your kind words are truly appreciated!

JD
James D.
Mid-Market (51-1000 emp.)
"A very powerful and incredible software for creating forms."
5/5
What do you like best about Appenate (formerly Forms On Fire)?

What i like best about Forms On Fire is the performance and flexibility of the software. It is so easy to implement and integrate and it supports all features for creating forms. Additionally, almost everything is customizable to suit your needs and getting started with the software is extremely easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

Only a few challenges now and then but I'm glad their support team responds quick when we contact them. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you for your thoughtful feedback on Forms On Fire! It's gratifying to hear how its performance, flexibility, and ease of implementation have positively impacted your experience. Also, knowing that our support team has been responsive to your needs reinforces our commitment to customer satisfaction. It's fantastic to learn how the software's integration capabilities and user-friendly design for both form designers and end users have been beneficial to you. Your insights are greatly valued!

LK
Lynn K.
Team Lead Manager
Enterprise (> 1000 emp.)
"Form On Fire.... Very easy to use and highly customizable."
4.5/5
What do you like best about Appenate (formerly Forms On Fire)?

Forms On Fire is a great platform that is very easy to use and highly customizable. With it, i can create any form i would want. I like the fact that it is very user friendly and simple to use and i didn't need much training to be able to get started with it. In fact, Forms On Fire is very helpful for field work activities. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

I can't remember anything that disappointed me while using Forms On Fire. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you so much for your positive review of Forms On Fire! We're thrilled to hear that its ease of use, high customizability, and user-friendly nature have made a significant impact on your work, especially in field activities. It's great to know that you were able to get started with minimal training and that you've found the process of creating and using forms both easy and intuitive. Your satisfaction with our product and the convenience of paperless form filling is exactly what we strive for. Your feedback is immensely appreciated!

FR
Frederick R.
Small-Business (50 or fewer emp.)
"An incredible tool, successfully facilitating my transition to digital operations"
4.5/5
What do you like best about Appenate (formerly Forms On Fire)?

Creating forms is easy and very intuitive. Users find filling out the forms very user-friendly. The end product feels polished, and with the connectors, the practical use is endless Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

Feels outdated in regards to UX, and sometimes the email connectors fail. Extracting the data on the site is not always easy (when you want to edit a form). The repeating tables could be more accessible. Review collected by and hosted on G2.com.

AF
Alfredo F.
Engineer
Consulting
Small-Business (50 or fewer emp.)
"Great application to create forms easily and without prior experience"
5/5
What do you like best about Appenate (formerly Forms On Fire)?

I like everything about this app mainly because it is very useful and easy to understand. I like language that is understandable and that the forms are robuts and can make processes more fluid. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

Sometimes there may be problems in the processes that may not work correctly. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you for sharing your positive experience with Forms On Fire! It's fantastic to hear how its user-friendly design and robust forms have significantly streamlined your processes and improved manageability. While it's noted that you've encountered some occasional issues, your overall satisfaction and the benefits you've gained from the app are truly encouraging. Your feedback is greatly appreciated, and it's wonderful to know that Forms On Fire is effectively keeping everything on the right track for you.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy to use and Staff is Helpful"
5/5
What do you like best about Appenate (formerly Forms On Fire)?

Easy to use and most everything is customizable. Customer Support (Tim D.) has been fantastic to work with and has helped me several times after the implementation of the form. I should have done this a long time ago..thanks to forms on fire, a 3 week process of writing reports is in the past and now I'm able to get reports out asap. I also like that I can customize the report prior to sending to my receipient. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

Very basic app, but functional which is more important Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

We appreciate your feedback on Forms On Fire. It's particularly impressive how the platform has transformed your report-writing process, cutting down what used to be a three-week task into something you can now accomplish almost immediately. This drastic improvement in efficiency must be a significant relief. It's clear that while the app might be basic, its functionality aligns perfectly with your needs, proving that sometimes simplicity and effectiveness are more valuable than complex features. The standout customer support, especially from Tim D., seems to have played a pivotal role in enhancing your overall experience with the software. We are so glad to hear you are enjoying the app and services that we provide. Thank you for your review!!

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Exactly what’s needed"
4/5
What do you like best about Appenate (formerly Forms On Fire)?

Easy, intuitive forms you don't have to worry about after it is set up initially.

No issues with the iPad app.

Would recommend. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

FoF used to erease our quote requests or forms of closed down by just minimizing the app, this has been fixed and hasn't been an issue for a few years. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you so much for taking the time to share your wonderful feedback about Forms On Fire! We are deeply grateful for your thoughtful and positive review, especially highlighting the improvements we’ve made over the years. Your feedback on the resolution of the issue is particularly appreciated. It’s been our priority to address and fix such concerns, ensuring a seamless and reliable experience for our users. Thank you for sticking with us through the journey of enhancements and for recognizing the strides we've made. Your satisfaction and feedback are crucial to us, and we're thrilled to have met your expectations.

PC
Peter C.
Mid-Market (51-1000 emp.)
"Accurate and easy to use with good layout."
5/5
What do you like best about Appenate (formerly Forms On Fire)?

I can upload pictures with the report and it is easy to populate and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

There were a few glitches in the beginign with up loading pictures but that seems to work now. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you for taking the time to share your experience with Forms On Fire. It's fantastic to hear that the ability to upload pictures with reports has been a significant benefit for you.

We appreciate your honesty about the initial glitches with uploading pictures. It's reassuring to know that these issues have been resolved, and we continuously strive to improve the user experience based on feedback like yours.

It's great to learn that Forms On Fire has helped you transition from paper or online forms, especially considering the challenges you faced with your previous application. Knowing that our solution is more stable and less buggy is a testament to our commitment to providing quality service.

Thank you for choosing Forms On Fire, and we look forward to continuing to support your needs.

RK
Rachel K.
Small-Business (50 or fewer emp.)
"Great digitizing experience"
5/5
What do you like best about Appenate (formerly Forms On Fire)?

Usability for both end users and form designers. Easy to learn. Easy to implement. Versatile. Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

Limited data capacity. When forms get large with data, we've had issues uploading, but found a work around solution for the interim. Would be great if we could increase how large the forms can get in this data driven age. Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you for taking the time to provide a detailed review on Forms On Fire.

We're thrilled to hear that you find our platform user-friendly and versatile, both for end users and form designers. Ensuring ease of use while offering versatility has always been one of our primary goals.

Regarding the data capacity concerns you mentioned, we genuinely appreciate the feedback. As the digital landscape is evolving, we understand the need for robust data management and capabilities. Rest assured, our team is continually working on improvements, and feedback like yours helps guide our efforts. We aim to address such concerns in our upcoming updates.

We're pleased to know that Forms On Fire has streamlined your field collection and office processing operations, resulting in quicker turnarounds and enhanced QAQC processes. Ensuring that reports are client-ready immediately is something we're proud of, and we're glad it's making a difference in your workflow.

Again, thank you for your invaluable feedback.

Rasika B.
RB
Rasika B.
Senior Manager
Mid-Market (51-1000 emp.)
"ease of collecting reveiw"
4/5
What do you like best about Appenate (formerly Forms On Fire)?

Easy to use and has various options to design the form for collecting feedback Review collected by and hosted on G2.com.

What do you dislike about Appenate (formerly Forms On Fire)?

few features are not available when offlinealso we have some limitations to customization Review collected by and hosted on G2.com.

Response from Jacquie Mason of Appenate (formerly Forms On Fire)

Thank you for taking the time to write a review! We're glad to hear that Forms On Fire's ease of use and the variety of options for designing forms have been beneficial for your feedback collection. It's great that it helps in reducing data collection errors through validation and ensuring all required fields are filled in. Regarding your concerns, there might be some options available to you that your team is unaware of. Please submit a support ticket with your needs and one of our technicians will reach out to you and offer some suggestions. Thank you again for your review!