1. [Home](https://www.g2.com/) 2. ... 3. [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) 4. [Appbot Discussions](https://www.g2.com/products/appbot/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5d96f3961b9daaa78f9da6f76d5b8e55/appbot.png "Product Avatar Image") ](/products/appbot/reviews) [ Appbot ](/products/appbot/reviews) (18)4.6/5 Appbot is app review and ratings analysis for mobile teams. Our analytical tools are trained on 400M+ real reviews across over a decade, in every category and every language. Over 25% of the Fortune 100 use Appbot, along with 35% of top charting app developers. Customers include BMW, Microsoft, Strava, The New York Times and Deutsche Bank. The key use cases for these teams are: Monitor Near real-time reviews and ratings from the Apple App Store, Google Play, the Mac App Store and the Microsoft Store. Every country, out of the box. Reviews auto-translate to English and the original is always preserved. Analyze Proprietary sentiment analysis at 93%+ accuracy. Automatic topic detection for bugs, UI, performance, onboarding and pricing. Keyword tracking, emotional analysis, and Custom Topics for themes specific to your app. Version comparison shows exactly what each release changed. Ask Ask Appbot answers questions about your reviews in plain language, backed by Appbot's own review intelligence in partnership with a general-purpose model. Reply AI-drafted replies for App Store and Google Play reviews save you hours, and deliver more personalized, meaningful replies. Canned replies are there for your most common questions or issues, and auto-replies use your own rules and can run overnight. Replying lifts star ratings, which lifts store rankings, which lifts downloads and revenue. Integrate Connect Slack, Microsoft Teams, Zendesk, Google Chat and more. Create custom connectors using webhooks and our RESTful API. Our MCP server lets Claude and other AI assistants query your review data directly. Teams save an average of 6 hours a week. Setup takes about 5 minutes. Free 14-day trial, no credit card required. Iterate faster, boost user engagement and watch your app grow, with Appbot. Show More * * * ### 77.0 Nps Score Already have Appbot? ### All Appbot Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Appbot used for? ](/discussions/what-is-appbot-used-for) What is Appbot used for? [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appbot+questions+and+get+answers+from+expert+users+in+our+Appbot+Discussions+section.&title=Appbot+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appbot+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appbot+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss%0aAsk+Appbot+questions+and+get+answers+from+expert+users+in+our+Appbot+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appbot+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss%0aAsk+Appbot+questions+and+get+answers+from+expert+users+in+our+Appbot+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • about 7 years ago More Options - [ # How can we improve the use of words/topics to ensure we understand our player sentiment right? ](/discussions/13643-how-can-we-improve-the-use-of-words-topics-to-ensure-we-understand-our-player-sentiment-right) For example, the word 'boost' sometimes may refer to a new boost in the game that was recently launched or simply boosting your scores. Now, how do I effectively filter reviews only that talk about the new boost? [ Online Reputation Management Software ](https://www.g2.com/tags/online-reputation-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appbot+questions+and+get+answers+from+expert+users+in+our+Appbot+Discussions+section.&title=Appbot+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appbot+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appbot+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss%0aAsk+Appbot+questions+and+get+answers+from+expert+users+in+our+Appbot+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appbot+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss%0aAsk+Appbot+questions+and+get+answers+from+expert+users+in+our+Appbot+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/appbot/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/f699909f048fda8f58ce94f9935eef2a/appbot.svg "Product Avatar Image") ### Have you used Appbot before? Answer a few questions to help the Appbot community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappbot%2Fdiscuss%3Fsmall_ask%3Dappbot) No ## Top Contributors in Appbot 1 ![Avinash M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash M.") AM Loading... ### [Avinash M.](https://www.g2.com/users/9e0e9e62-c764-4153-92de-d9fa4c73c389 "Avinash M.") Community Manager 1 pt