# Best Food Delivery Software

## How Many Food Delivery Software Products Does G2 Track?

**Total Products under this Category:** 230

### Category Stats (Aug 2026)

- **Average Rating:** 4.3/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Deonde (+1.86%) - Among all products in this category, Deonde recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Food Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,000+ Authentic Reviews
- 230+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Food Delivery Software
 ![G2 Grid® for Food Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/food-delivery-software/grids.png?focus%5B%5D=1219583&focus%5B%5D=65290&focus%5B%5D=65310&focus%5B%5D=65297&focus%5B%5D=123805&focus%5B%5D=65291&focus%5B%5D=65302&focus%5B%5D=79656)

Highlighted products: Owner.com, DoorDash for Merchants, Uber Eats for Merchants, Olo, UpMenu, GrubHub for Restaurants, Sauce, and ChowNow for Restaurants.

Underlying data: [Grid® JSON](https://www.g2.com/categories/food-delivery-software/grids.json?focus%5B%5D=owner-com&focus%5B%5D=doordash-for-merchants&focus%5B%5D=uber-eats-for-merchants&focus%5B%5D=olo&focus%5B%5D=upmenu&focus%5B%5D=grubhub-for-restaurants&focus%5B%5D=sauce-2025-05-14&focus%5B%5D=chownow-for-restaurants)

**Sponsored**

### Apicbase

Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1345&secure%5Bchosen_at%5D=2026-08-15T12%3A07%3A03Z&secure%5Bdisplayable_resource_id%5D=438&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=438&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=50893&secure%5Bresource_id%5D=1345&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffood-delivery-software&secure%5Btoken%5D=883c7366eba92c4f696ef88b7163f79887f9a6d69fd337b1445b912338be357d&secure%5Burl%5D=https%3A%2F%2Fget.apicbase.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcta%26utm_campaign%3Dg2-evergreen%26utm_id%3DG2&secure%5Burl_type%5D=custom_url)

### [Owner.com](https://www.g2.com/de/products/owner-com/reviews)

Owner ist das KI-Wachstumssystem für unabhängige Restaurants. Unsere KI verbessert kontinuierlich SEO, Marketing und Online-Bestellungen, um den Direktverkauf zu steigern. Im Gegensatz zu herkömmlicher Restaurantsoftware, die von den Besitzern verlangt, mehrere Tools zu verwalten, bietet Owner ein bewährtes System, das von Experten betrieben wird. Es ist, als hätte man eine Armee von Ingenieuren und Marketern, die für Ihr Restaurant arbeiten, um direkte Bestellungen zu fördern, wiederkehrende Kunden zu erhöhen und mehr Gewinn zu behalten.

**Average Rating:** 4.8/5.0

**Total Reviews:** 414

#### How Do G2 Users Rate Owner.com?

- **Einfache Bedienung:** 9.5/10 (Category avg: 8.8/10)
- **Support-Qualität:** 9.5/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.7/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Owner.com?

- **Verkäufer:** [Owner.com](https://www.g2.com/de/sellers/owner-com)
- **Unternehmenswebsite:** Owner.com
- **Gründungsjahr:** 2018
- **Hauptsitz:** Palo Alto, CA
- **Twitter:** @owner  
4,283 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=725dcf8a78b967d01cfb788831cbf88222d675539e341a398f8a44bafad8c8fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fowner-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
354 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, CEO
- **Top Industries:** Restaurants, Lebensmittel und Getränke
- **Company Size:** 92% Small, 3% Medium

#### What Do G2 Reviewers Say About Owner.com?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer heben die **Benutzerfreundlichkeit** von Owner.com hervor und loben die intuitive Benutzeroberfläche und den schnellen Onboarding-Prozess.
- Benutzer schätzen den **außergewöhnlichen Kundenservice** von Owner.com, der ihr Restauranterlebnis verbessert und den Geschäftserfolg unterstützt.
- Benutzer loben den **ausgezeichneten Kundensupport** von Owner.com und heben ihre schnellen Antworten und ihr Engagement für den Geschäftserfolg hervor.
- Benutzer loben die **einfache Einrichtung** von Owner.com und schätzen die nahtlose Implementierung sowie die außergewöhnliche laufende Unterstützung.
- Benutzer schätzen das **einfache Online-Bestellsystem** von Owner.com, das den Umsatz steigert und die gesamte Website-Verwaltung nahtlos verbessert.

##### Cons

- Benutzer finden die **begrenzten Anpassungsoptionen** einschränkend, obwohl der Support Lösungen für Website-Bearbeitungen bietet.
- Benutzer finden die **monatlichen Gebühren von Owner.com hoch** , insbesondere ohne erkennbare Ergebnisse zu Beginn.
- Benutzer heben **Integrationsprobleme** mit Owner.com hervor, die die Konnektivität einschränken und das Management des Treueprogramms erschweren.
- Benutzer sind oft frustriert über **lange Lieferverzögerungen** , was die Kundenzufriedenheit und das Gesamterlebnis mit Owner.com beeinträchtigt.
- Benutzer stehen vor erheblichen **Lieferproblemen** mit Verzögerungen und inkonsistenten Fahrern, was das gesamte Kundenerlebnis beeinträchtigt.

#### What Are Recent G2 Reviews of Owner.com?

**["Effiziente Logistik und herausragender Support mit Owner.com"](https://www.g2.com/de/survey_responses/owner-com-review-13075874)**

**Rating:** 5.0/5.0 stars

_— Dion Y._

[Read full review](https://www.g2.com/de/survey_responses/owner-com-review-13075874)

**["Schnelles Onboarding, intelligente KI und reaktionsschneller Support—Owner.com liefert eine starke Rendite"](https://www.g2.com/de/survey_responses/owner-com-review-13190080)**

**Rating:** 4.5/5.0 stars

_— Pavlo S._

[Read full review](https://www.g2.com/de/survey_responses/owner-com-review-13190080)

#### What Are G2 Users Discussing About Owner.com?

- [Wie hat Owner.com die Online-Präsenz Ihres Restaurants unterstützt und welche Funktionen finden Sie am nützlichsten?](https://www.g2.com/de/discussions/how-has-owner-com-supported-your-restaurant-s-online-presence-and-what-features-do-you-find-most-useful)

### [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews)

DoorDash Marketplace is a third-party online ordering and delivery platform that helps restaurants and other retail businesses reach new customers, increase order volume, and streamline delivery operations. DoorDash Marketplace is designed for small to medium-sized business owners — including restaurants, grocers, liquor stores, flower shops, and other local retailers — who want to grow their customer base and improve fulfillment through on-demand delivery. Businesses can use Marketplace to list their store or restaurant on the DoorDash app and website, where customers browse and place orders for delivery or pickup. Key use cases include: • Attracting new customers through high-visibility placement on the DoorDash app • Handling delivery logistics without having to hire or manage in-house drivers • Managing orders, prep timing, and performance insights through the Merchant Portal • Adjusting availability and pricing to match business needs in real time • Offering pickup or delivery to local customers through a single platform Core features and benefits: • Customer reach: Get discovered by DoorDash’s large base of active customers, especially those near your location. • Logistics support: Orders are fulfilled by Dashers — independent contractors who handle delivery so you don’t have to. • Operational control: Merchants maintain control over their menu, inventory, pricing, and hours through the online Merchant Portal. • Flexible fulfillment: Offer both delivery and pickup depending on your capabilities. • Real-time insights: Access analytics to understand order trends, prep time, and sales performance. DoorDash Marketplace is often the first step in a merchant’s journey with DoorDash, providing a low-barrier entry point to grow online sales without needing to build out a delivery or online ordering infrastructure independently.

**Average Rating:** 4.3/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate DoorDash for Merchants?

- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DoorDash for Merchants?

- **Seller:** [DoorDash](https://www.g2.com/sellers/doordash)
- **Company Website:** www.doordash.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @DoorDash  
256,865 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd6417c25059447c1a4f924ca3a497a5ceaf4c7a558c747184de72f6ad3e8dcd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3205573%2F&secure%5Burl_type%5D=linkedin_company_website)  
80,579 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Restaurants, Food & Beverages
- **Company Size:** 60% Small, 29% Medium

#### What Do G2 Reviewers Say About DoorDash for Merchants?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of DoorDash for Merchants, appreciating its straightforward setup and seamless navigation.
- Users appreciate the **excellent customer support** from DoorDash for Merchants, ensuring a smooth and efficient experience.
- Users commend the **easy onboarding process** of DoorDash for Merchants, highlighting its straightforward setup and excellent support.
- Users find the **setup process incredibly easy** , enabling quick onboarding without any hassle for their businesses.
- Users appreciate the **reasonable commission fees** with DoorDash, enhancing their overall profitability as merchants.

##### Cons

- Users experience **delivery delays** that negatively impact the customer experience and reflect poorly on the restaurant.
- Users report **delivery issues** with DoorDash that negatively impact customer experience and restaurant reputation.
- Users are frustrated by the **excessive fees** of DoorDash for Merchants, which significantly reduce their profit margins.
- Users note that **high fees** from DoorDash can significantly reduce profit margins for smaller restaurants, impacting overall income.
- Users find the **inaccurate tracking** of DoorDash for Merchants lacking compared to more advanced competitors.

#### What Are Recent G2 Reviews of DoorDash for Merchants?

**["Easy Peasy"](https://www.g2.com/survey_responses/doordash-for-merchants-review-11691400)**

**Rating:** 5.0/5.0 stars

_— Jeffrey G._

[Read full review](https://www.g2.com/survey_responses/doordash-for-merchants-review-11691400)

**["Strong Market Presence and Top-Notch Support"](https://www.g2.com/survey_responses/doordash-for-merchants-review-11843578)**

**Rating:** 4.5/5.0 stars

_— Neil J._

[Read full review](https://www.g2.com/survey_responses/doordash-for-merchants-review-11843578)

#### What Are G2 Users Discussing About DoorDash for Merchants?

- [What are the benefits and drawbacks of using DoorDash for Merchants, and what features do you find most useful?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-doordash-for-merchants-and-what-features-do-you-find-most-useful)
- [What is DoorDash used for?](https://www.g2.com/discussions/what-is-doordash-used-for)
- [Which XMPP server is best?](https://www.g2.com/discussions/which-xmpp-server-is-best)
- [How do I put food on DoorDash?](https://www.g2.com/discussions/how-do-i-put-food-on-doordash)
- [Does DoorDash give you bonuses?](https://www.g2.com/discussions/does-doordash-give-you-bonuses)

### [Uber Eats for Merchants](https://www.g2.com/de/products/uber-eats-for-merchants/reviews)

Uber Eats ist der einfache Weg, das Essen, das Sie lieben, geliefert zu bekommen.

**Average Rating:** 4.0/5.0

**Total Reviews:** 172

#### How Do G2 Users Rate Uber Eats for Merchants?

- **Einfache Bedienung:** 8.6/10 (Category avg: 8.8/10)
- **Support-Qualität:** 7.4/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 8.1/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Uber Eats for Merchants?

- **Verkäufer:** [Uber](https://www.g2.com/de/sellers/uber)
- **Gründungsjahr:** 2009
- **Hauptsitz:** San Francisco, CA
- **Twitter:** @Uber  
1,157,444 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f7530f23047080dbb2cf06b60c25b00a1baeae5f3e7054acf6739a0ab0b3d019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1815218%2F&secure%5Burl_type%5D=linkedin_company_website)  
152,642 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** NYSE: UBER

#### Who Uses This Product?

- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 52% Small, 29% Medium

#### What Do G2 Reviewers Say About Uber Eats for Merchants?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Effizienz der Online-Bestellung** über Uber Eats, da sie Bestellungen, Probleme und Aktionen einfach verfolgen können.

#### What Are Recent G2 Reviews of Uber Eats for Merchants?

**["Mühelose Auftragsverwaltung und erweiterte Reichweite für Händler"](https://www.g2.com/de/survey_responses/uber-eats-for-merchants-review-11909258)**

**Rating:** 4.0/5.0 stars

_— Wil T._

[Read full review](https://www.g2.com/de/survey_responses/uber-eats-for-merchants-review-11909258)

**["Ausgezeichnete Kundenkommunikation und kostengünstige Angebote"](https://www.g2.com/de/survey_responses/uber-eats-for-merchants-review-12050429)**

**Rating:** 5.0/5.0 stars

_— Syed M._

[Read full review](https://www.g2.com/de/survey_responses/uber-eats-for-merchants-review-12050429)

#### What Are G2 Users Discussing About Uber Eats for Merchants?

- [Wofür wird Uber Eats verwendet?](https://www.g2.com/de/discussions/what-is-uber-eats-used-for)
- [How much does it cost to create an app like UberEats?](https://www.g2.com/de/discussions/how-much-does-it-cost-to-create-an-app-like-ubereats)
- [How do I get 20% off uber eats?](https://www.g2.com/de/discussions/how-do-i-get-20-off-uber-eats)
- [How does UberEats function?](https://www.g2.com/de/discussions/how-does-ubereats-function)
- [What software does UberEats?](https://www.g2.com/de/discussions/what-software-does-ubereats)

### [Olo](https://www.g2.com/de/products/olo/reviews)

Olo ist eine führende On-Demand-Commerce-Plattform, die die digitale Transformation der Restaurantbranche vorantreibt. Millionen von Bestellungen pro Tag laufen auf Olos Enterprise-SaaS-Engine, die es Marken ermöglicht, die Konvergenz von digitalen und stationären Operationen zu maximieren. Die Olo-Plattform bietet die Infrastruktur, um die Nachfrage zu erfassen und Verbraucherbestellungen aus jedem Kanal zu verwalten. Mit Integrationen zu über 100 Technologiepartnern können Olo-Kunden digitale Erlebnisse mit dem größten und flexibelsten Restaurant-Commerce-Ökosystem auf dem Markt aufbauen. Über 500 Restaurantmarken nutzen Olo, um digitale Verkäufe zu steigern, die Rentabilität zu maximieren und direkte Verbraucherbeziehungen zu bewahren.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Olo?

- **Einfache Bedienung:** 9.0/10 (Category avg: 8.8/10)
- **Support-Qualität:** 8.8/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.0/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Olo?

- **Verkäufer:** [Olo](https://www.g2.com/de/sellers/olo)
- **Gründungsjahr:** 2005
- **Hauptsitz:** New York, NY
- **Twitter:** @Olo  
6,921 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c7b09e6b403d87d0a9124e2df1744fce5846458e5e748c30ba68fb88acb0ccd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1574684%2F&secure%5Burl_type%5D=linkedin_company_website)  
861 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** NYSE: OLO

#### Who Uses This Product?

- **Top Industries:** Lebensmittel und Getränke
- **Company Size:** 50% Small, 39% Medium

#### What Do G2 Reviewers Say About Olo?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden Olo **extrem benutzerfreundlich** und heben die einfache Bedienung in ihrer Erfahrung hervor.
- Benutzer finden die Oberfläche von Olo **sehr benutzerfreundlich** und schätzen das benutzerfreundliche Design.

##### Cons

- Benutzer haben Schwierigkeiten mit dem **Dashboard, das nicht korrekt aktualisiert wird** , was die effektive Verwaltung der Plattform beeinträchtigt.

#### What Are Recent G2 Reviews of Olo?

**["OLO ist großartig!"](https://www.g2.com/de/survey_responses/olo-review-10488176)**

**Rating:** 5.0/5.0 stars

_— Tom S._

[Read full review](https://www.g2.com/de/survey_responses/olo-review-10488176)

**["Beste digitale Plattform für die Lebensmittelindustrie"](https://www.g2.com/de/survey_responses/olo-review-10063034)**

**Rating:** 5.0/5.0 stars

_— Prakhar S._

[Read full review](https://www.g2.com/de/survey_responses/olo-review-10063034)

### [UpMenu](https://www.g2.com/products/upmenu/reviews)

UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. UpMenu gives restaurants everything they need to work efficiently, boost sales, manage teams, and create a better guest experience — without commissions and with a simple setup. Designed specifically for restaurants and restaurant chains, UpMenu gives you full control over operations, online sales, and customer relationships. UpMenu replaces multiple software tools with one simple system to run your entire restaurant — from orders and payments to delivery, marketing, and loyalty. - What makes UpMenu different - No commission fees – simple, transparent flat-fee pricing Free trial – test the product before committing Quick and easy setup – set it up yourself or use our free setup service Easy to use – beautiful, modern UX designed for restaurants Cloud-based – always up to date, continuously developed Trusted by restaurants – developed together with restaurateurs since 2012 Built for single restaurants and restaurant chains. - Key Features - POS - A cloud-based restaurant POS built specifically for restaurants to manage orders, payments, staff, and reports — across single locations or restaurant chains. ONLINE ORDERING - Your own digital storefront to sell directly from your website, reduce marketplace dependence, and avoid commission fees. BRANDED MOBILE APP - We build an Android and iOS mobile app specifically for your restaurant — fully customized to your brand and designed to increase guest loyalty. WEBSITE - Launch a restaurant website in minutes using ready-made templates optimized for mobile, SEO, and online ordering, with an easy drag-and-drop editor. DELIVERY MANAGEMENT - Manage your own drivers with a Driver App, live delivery tracking, and real-time order management from one dashboard. ON-DEMAND DELIVERY DISPATCH - Dispatch deliveries to external delivery partners — without hiring additional drivers — directly from UpMenu. KDS (KITCHEN DISPLAY SYSTEM) - Streamline communication between front of house and the kitchen, speed up service, and reduce errors with paperless order management. CALLER ID - Instantly identify calling customers and see their order history and address before answering the phone. QR CODE MENU - Let guests scan, browse, order, and pay from their smartphones — no app download required, reducing wait times and staff workload. TABLE RESERVATIONS & FLOOR PLAN - Accept and manage table reservations online or by phone, with full control over tables and floor layout. CRM (CUSTOMER RELATIONSHIP MANAGEMENT) - An automatic customer database built from every online order, phone order, and reservation, with detailed guest profiles and insights. MARKETING TOOLS - Built-in tools to attract new guests and increase repeat orders — no external tools required. Includes promotions and coupon discounts, campaigns (email, SMS, push), marketing automation, loyalty program (points-based and stamp cards).

**Average Rating:** 4.8/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate UpMenu?

- **Ease of Use:** 9.9/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind UpMenu?

- **Seller:** [Tastysoft](https://www.g2.com/sellers/tastysoft)
- **Year Founded:** 2012
- **HQ Location:** Łódź, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c893443dca0e74eb88f5d3ad9796d87bea8057ab991846e297cf50d528ac802&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fupmenu&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Restaurant Owner
- **Top Industries:** Restaurants
- **Company Size:** 96% Small, 7% Medium

#### What Do G2 Reviewers Say About UpMenu?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise UpMenu for its **intuitive online ordering system** , enhancing efficiency and customer experience in restaurants.
- Users find UpMenu's interface **intuitive and easy to use** , streamlining operations and enhancing the customer experience.
- Users love the **intuitive mobile app** of UpMenu, enhancing online ordering and streamlining restaurant management effectively.
- Users love the **synchronization with POS systems** , simplifying order management and enhancing the overall operational efficiency.
- Users praise UpMenu for its **time-saving features** , enhancing efficiency and enabling focus on food and service.

##### Cons

- Users note a minor **complexity in navigating features** at first, but find the platform reliable overall.
- Users experience **poor navigation** in UpMenu, making it difficult to locate specific settings initially.
- Users desire **improved promotion features** like deeper results and more ready templates for better effectiveness.

#### What Are Recent G2 Reviews of UpMenu?

**["Great all-in-one solution for managing online orders across multiple restaurants"](https://www.g2.com/survey_responses/upmenu-review-12331535)**

**Rating:** 4.5/5.0 stars

_— Mariusz R._

[Read full review](https://www.g2.com/survey_responses/upmenu-review-12331535)

**["UpMenu Boosted Direct Orders, Loyalty, and Delivery Control Across Locations"](https://www.g2.com/survey_responses/upmenu-review-12370114)**

**Rating:** 4.5/5.0 stars

_— Julita S._

[Read full review](https://www.g2.com/survey_responses/upmenu-review-12370114)

### [GrubHub for Restaurants](https://www.g2.com/de/products/grubhub-for-restaurants/reviews)

Grubhub hilft Ihnen, Essen zu finden und zu bestellen, egal wo Sie sind. Wie es funktioniert: Sie geben eine Adresse ein, wir zeigen Ihnen die Restaurants, die an diesen Ort liefern, sowie eine Vielzahl von Abholrestaurants in Ihrer Nähe.

**Average Rating:** 4.1/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate GrubHub for Restaurants?

- **Einfache Bedienung:** 9.1/10 (Category avg: 8.8/10)
- **Support-Qualität:** 8.3/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GrubHub for Restaurants?

- **Verkäufer:** [GrubHub](https://www.g2.com/de/sellers/grubhub)
- **Gründungsjahr:** 2004
- **Hauptsitz:** Chicago, US
- **Twitter:** @Grubhub  
221,138 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49b43d6751caf4d35e7f9eae85ec83a11e537c1ec188b1cf3c55996f82a5ca4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3283052%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,696 Mitarbeiter\*innen auf LinkedIn®
- **Eigentum:** NYSE:GRUB

#### Who Uses This Product?

- **Top Industries:** Lebensmittel und Getränke, Marketing und Werbung
- **Company Size:** 56% Small, 23% Medium

#### What Are Recent G2 Reviews of GrubHub for Restaurants?

**["Es war ein ausgezeichneter Service und wurde zügig abgeschlossen."](https://www.g2.com/de/survey_responses/grubhub-for-restaurants-review-8186032)**

**Rating:** 5.0/5.0 stars

_— Taylor Z._

[Read full review](https://www.g2.com/de/survey_responses/grubhub-for-restaurants-review-8186032)

**["Beste Essensbestellung für das Personal"](https://www.g2.com/de/survey_responses/grubhub-for-restaurants-review-8132978)**

**Rating:** 5.0/5.0 stars

_— Casey R._

[Read full review](https://www.g2.com/de/survey_responses/grubhub-for-restaurants-review-8132978)

#### What Are G2 Users Discussing About GrubHub for Restaurants?

- [What is Grubhub business strategy?](https://www.g2.com/de/discussions/what-is-grubhub-business-strategy)
- [Why is Grubhub unique?](https://www.g2.com/de/discussions/why-is-grubhub-unique)
- [What software does Grubhub use?](https://www.g2.com/de/discussions/what-software-does-grubhub-use)
- [What are Grubhub features?](https://www.g2.com/de/discussions/what-are-grubhub-features)

### [Sauce](https://www.g2.com/de/products/sauce-2025-05-14/reviews)

Sauce ist eine Plattform für Restaurant-Commerce und Lieferbetrieb, die erfolgreichen Restaurants hilft, profitables Direktbestellen zu fördern, während sie die Lieferabwicklung, Kundenbindung und -pflege über ein einziges System verwalten. Entwickelt für unabhängige Restaurants und Marken mit mehreren Standorten, kombiniert Sauce gebrandetes Online-Bestellen, Lieferorchestrierung, Kundenmarketing und operativen Support in einer Plattform. Anstatt dass Restaurants mehrere Lieferanbieter, Marketing-Tools und Kundenkommunikationssysteme separat verwalten müssen, zentralisiert Sauce diese Funktionen, sodass Betreiber den direkten Umsatz steigern, die Lieferprofitabilität verbessern und die Kontrolle über ihre Kundenbeziehungen behalten können. Sauce ist für Restaurants konzipiert, die ihre Abhängigkeit von Drittanbieter-Marktplätzen reduzieren möchten, während sie diese weiterhin strategisch nutzen. Die Plattform verbindet Restaurants mit großen Point-of-Sale (POS)-Systemen, Liefernetzwerken und digitalen Bestellkanälen, sodass Betreiber sowohl Erst- als auch Marktplatzbestellungen verwalten können, ohne ihre bestehenden Arbeitsabläufe zu ändern. Zu den wichtigsten Funktionen von Sauce gehören: Gebrandetes Online-Bestellen: Erstellen Sie ein restaurant-eigenes Bestellerlebnis auf der Website oder mobilen App des Restaurants, das es Gästen ermöglicht, direkt zu bestellen und dabei die Kontrolle über Kundendaten zu behalten. Lieferbetrieb: Koordinieren Sie Lieferungen über integrierte Liefernetzwerke oder von Restaurant angestellte Fahrer mit Live-Bestellübersicht, Dispositionstools und operativem Support. Kundenwachstum & -bindung: Automatisieren Sie das Gästemarketing mit Treueprogrammen, Empfehlungsaktionen, E-Mail-Marketing und KI-gestützten Engagement-Tools, die darauf ausgelegt sind, Wiederholungskäufe zu fördern. Lokales Präsenzmanagement: Verwalten Sie Geschäftsinformationen über Plattformen wie Google Business Profile und Apple Business Connect, um die lokale Auffindbarkeit zu verbessern. Einheitliches Bestellmanagement: Konsolidieren Sie Bestellungen aus mehreren Bestellkanälen in einen einzigen operativen Workflow, der mit unterstützten POS-Systemen integriert ist. Zusätzlich zur Software bietet Sauce operative Dienstleistungen, die Restaurants bei der Verwaltung der Lieferausführung, Kundenkommunikation und Lösung von Bestellproblemen während der gesamten Kundenreise unterstützen. Diese Kombination aus Technologie und verwalteten Operationen ermöglicht es Restaurants, sich auf die Zubereitung von Speisen zu konzentrieren, während Lieferung, Kundensupport und Gästebindung über die Plattform koordiniert werden. Sauce wird häufig von Schnellrestaurants, Fast-Casual-Marken, Pizzerien und Restaurantgruppen mit mehreren Standorten genutzt, die ihre direkten digitalen Verkäufe steigern, die Wirtschaftlichkeit der Lieferung verbessern und stärkere langfristige Beziehungen zu ihren Kunden aufbauen möchten. Indem Sauce Bestellungen, Erfüllung, Marketing und Kundenoperationen zusammenführt, bietet es Restaurants eine zentrale Plattform zur Verwaltung und Skalierung ihres außerbetrieblichen Geschäfts.

**Average Rating:** 4.7/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Sauce?

- **Einfache Bedienung:** 9.2/10 (Category avg: 8.8/10)
- **Support-Qualität:** 9.5/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.5/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sauce?

- **Verkäufer:** [Sauce](https://www.g2.com/de/sellers/sauce-ad3bea74-1646-4ac1-8f06-827d6ed08d15)
- **Unternehmenswebsite:** www.getsauce.com
- **Hauptsitz:** Miami, US
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74c073ff7d785aa1bceb19280a3a5433ace7323f3aa3681ae75f40380f3ca3b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetsaucedelivery&secure%5Burl_type%5D=linkedin_company_website)  
152 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer
- **Top Industries:** Restaurants, Lebensmittel und Getränke
- **Company Size:** 77% Small, 15% Medium

#### What Do G2 Reviewers Say About Sauce?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden Sauce **unglaublich benutzerfreundlich** , da es die Einrichtung vereinfacht und den Betrieb für ein nahtloses Erlebnis optimiert.
- Benutzer schätzen den **großartigen Kundensupport** von Sauce und genießen schnelle und persönliche Unterstützung, wenn sie benötigt wird.
- Benutzer schätzen die **nahtlosen Integrationen** von Sauce, die ihre Erfahrung mit anderen Plattformen wie Toast und Otter verbessern.
- Benutzer schätzen Sauce für seine **benutzerfreundliche Marketingunterstützung** , die die Sichtbarkeit erhöht und den Bestellprozess effektiv vereinfacht.
- Benutzer schätzen den **außergewöhnlichen Kundenservice** von Sauce, der ihre Herausforderungen im Liefermanagement erheblich erleichtert.

##### Cons

- Benutzer stehen vor **Lieferproblemen** wie unhöflichen Fahrern, verwirrendem Wechsel zwischen Fahreroptionen und Problemen mit der automatischen Auftragsannahme.
- Benutzer wünschen sich mehr **Anpassungsoptionen** in Sauce, da die aktuellen Einschränkungen die Benutzerfreundlichkeit und Kundeninteraktion beeinträchtigen.
- Benutzer finden das **Analyse-Dashboard unzureichend** und haben das Gefühl, dass das Onboarding wesentliche anfängliche Fragen nicht beantwortet.
- Benutzer empfinden die **Lieferpreise als zu hoch** , was die Gesamtkosten des Sauce-Produkts weniger attraktiv macht.
- Benutzer sind frustriert über die **hohen Liefergebühren** , die die Gesamtkosten für Sauce teurer machen.

#### What Are Recent G2 Reviews of Sauce?

**["Nahtlose Bestellung und Marketingpartner"](https://www.g2.com/de/survey_responses/sauce-review-11861272)**

**Rating:** 5.0/5.0 stars

_— Adil R._

[Read full review](https://www.g2.com/de/survey_responses/sauce-review-11861272)

**["Revolutionierte unseren Restaurantlieferprozess"](https://www.g2.com/de/survey_responses/sauce-review-12117581)**

**Rating:** 5.0/5.0 stars

_— Yitzhak Y._

[Read full review](https://www.g2.com/de/survey_responses/sauce-review-12117581)

### [ChowNow for Restaurants](https://www.g2.com/de/products/chownow-for-restaurants/reviews)

ChowNow ist ein Online-Bestellsystem für Restaurants, das beschäftigten Restaurantbesitzern alles bietet, was sie benötigen, um ihr Geschäft und ihren Gewinn zu steigern. Seit 2011 haben die Restaurantexperten von ChowNow mit mehr als 22.000 unabhängigen Restaurants zusammengearbeitet. ChowNow kämpft für den Erfolg unabhängiger Restaurants, damit der von Ihnen geschaffene Wert dort bleibt, wo er hingehört: bei Ihnen. Jeder Gast, den Sie bedienen, jede Bestellung, die Sie ausführen, jedes Erlebnis, das Sie bieten – das ist der von Ihnen geschaffene Wert. Doch zu oft nehmen Drittanbieter-Plattformen einen Teil davon, besitzen die Kundenbeziehung und lassen Sie jedes Mal von vorne anfangen. Von Online-Bestellungen und Catering bis hin zu Dine-In und automatisiertem Marketing verbindet ChowNow alles in einer einheitlichen Plattform, damit Sie Ihr Geschäft und Ihren Gewinn steigern können. Bestellsuite: Besitzen Sie jede Bestellung. Behalten Sie mehr von dem, was Sie verdienen. Direkte Online-Bestellungen, Catering, QR-Code-Bestellungen und Entdeckungskanäle arbeiten zusammen, um die Nachfrage zu erfassen und in margenstarken Umsatz zu verwandeln, den Sie kontrollieren. Marketing-Suite: Verwandeln Sie jede Bestellung und jede Gästebegegnung in wiederkehrende Einnahmen. Automatisiertes E-Mail- und SMS-Marketing, Treueprogramm und einheitliche Kundendaten arbeiten zusammen, um jeden Gast, online und im Geschäft, in wiederkehrende Einnahmen zu verwandeln. Betriebssuite: Betreiben Sie Ihr Restaurant von einem Ort aus. Bestellaggregation, zentrales Menümanagement, POS-Integrationen, Lieferung und erweiterte Berichterstattung arbeiten zusammen, um alle Ihre Off-Premise-Kanäle von einem Ort aus zu verwalten. Sie haben große Pläne für Ihr Restaurant. ChowNow ist der Partner, der Sie dorthin bringt.

**Average Rating:** 4.6/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate ChowNow for Restaurants?

- **Einfache Bedienung:** 9.2/10 (Category avg: 8.8/10)
- **Support-Qualität:** 9.1/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.6/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ChowNow for Restaurants?

- **Verkäufer:** [ChowNow](https://www.g2.com/de/sellers/chownow)
- **Gründungsjahr:** 2011
- **Hauptsitz:** Culver City, California
- **Twitter:** @ChowNow  
3,089 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95eb9987e631d81d7cd8ab39d3b1c7baca6157b4d20ad3c2964e9c72d590e945&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchownow%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
249 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer
- **Top Industries:** Restaurants, Lebensmittel und Getränke
- **Company Size:** 84% Small, 15% Medium

#### What Do G2 Reviewers Say About ChowNow for Restaurants?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden das System von ChowNow **einfach zu bedienen** und schätzen die einfache Navigation und nahtlose Integration mit POS-Systemen.
- Benutzer loben die **nahtlosen Integrationen** von ChowNow mit POS-Systemen, die die Umsatzgenerierung mühelos verbessern.
- Benutzer schätzen die **einfache Navigation** der ChowNow-Oberfläche, die sie einfach zu bedienen und zu konfigurieren macht.
- Benutzer finden die **Einrichtung einfach** mit ChowNow und schätzen das zuverlässige System und die intuitive Tablet-Oberfläche.
- Benutzer schätzen die **Geschwindigkeit der Integration** mit POS-Systemen, was das Umsatzwachstum mühelos steigert.

##### Cons

- Benutzer finden die **begrenzte Anpassung** frustrierend, insbesondere wenn wesentliche Funktionen und Berichte auch nach Jahren noch fehlen.
- Benutzer finden **eingeschränkte Funktionen** in ChowNow, insbesondere im Vergleich zu Wettbewerbern fehlt es an fortschrittlichen Berichten und Innovationen.
- Benutzer finden die **Benutzeroberfläche verwirrend** , was zu Herausforderungen bei der effektiven Navigation im ChowNow-System führt.

#### What Are Recent G2 Reviews of ChowNow for Restaurants?

**["Wir LIEBEN ChowNow!"](https://www.g2.com/de/survey_responses/chownow-for-restaurants-review-11150731)**

**Rating:** 4.5/5.0 stars

_— Scotty M._

[Read full review](https://www.g2.com/de/survey_responses/chownow-for-restaurants-review-11150731)

**["Ausgezeichneter Service und Integration"](https://www.g2.com/de/survey_responses/chownow-for-restaurants-review-4443288)**

**Rating:** 5.0/5.0 stars

_— Pavkata S._

[Read full review](https://www.g2.com/de/survey_responses/chownow-for-restaurants-review-4443288)

#### What Are G2 Users Discussing About ChowNow for Restaurants?

- [Wofür wird ChowNow verwendet?](https://www.g2.com/de/discussions/what-is-chownow-used-for)
- [Is ChowNow legit?](https://www.g2.com/de/discussions/is-chownow-legit)
- [How does ChowNow get paid?](https://www.g2.com/de/discussions/how-does-chownow-get-paid)
- [Ist ChowNow besser für Restaurants?](https://www.g2.com/de/discussions/is-chownow-better-for-restaurants) - 1 comment
- [Was ist die ChowNow-App?](https://www.g2.com/de/discussions/what-is-chownow-app) - 1 comment

### [Onfleet](https://www.g2.com/products/onfleet/reviews)

Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California.

**Average Rating:** 4.6/5.0

**Total Reviews:** 137

#### How Do G2 Users Rate Onfleet?

- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Onfleet?

- **Seller:** [Onfleet](https://www.g2.com/sellers/onfleet)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @onfleet  
2,114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6769f9188620ad1c4d7f5d95e3ebc4b83dee26e8fcba9f8545bb291ece1a1a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2639808%2F&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Food & Beverages, Logistics and Supply Chain
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Onfleet?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from **improved delivery efficiency** with Onfleet, enhancing punctuality and customer satisfaction through precise mapping.
- Users appreciate the **efficient route management** of Onfleet, enhancing delivery speed and customer satisfaction significantly.
- Users value the **ease of use** of Onfleet, allowing for quick adaptation and enhanced productivity from the start.
- Users praise Onfleet for its **efficiency improvement** , enhancing delivery times and productivity while boosting customer satisfaction.
- Users value the **ease of use and data management** in Onfleet, allowing for improved productivity and customer satisfaction.

##### Cons

- Users find Onfleet's **limited features** concerning, wishing for enhanced analytics and faster updates for improved efficiency.
- Users express a need for improved **missing features** , such as "read" receipts and better integration options.
- Users experience **routing issues** with Onfleet, including delays in feature launches and insufficient route insights.
- Users experience **inefficient routing** due to limited analytics and suboptimal optimization features in Onfleet.
- Users find the **insufficient information** on driver communications delays their ability to address customer concerns effectively.

#### What Are Recent G2 Reviews of Onfleet?

**["Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing"](https://www.g2.com/survey_responses/onfleet-review-13060021)**

**Rating:** 5.0/5.0 stars

_— Jonathan V._

[Read full review](https://www.g2.com/survey_responses/onfleet-review-13060021)

**["Simple Interface"](https://www.g2.com/survey_responses/onfleet-review-9880166)**

**Rating:** 4.0/5.0 stars

_— Isa C._

[Read full review](https://www.g2.com/survey_responses/onfleet-review-9880166)

#### What Are G2 Users Discussing About Onfleet?

- [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) - 1 comment
- [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) - 1 comment
- [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) - 2 comments
- [What is the Onfleet app?](https://www.g2.com/discussions/what-is-the-onfleet-app)

### [Delivery Hero for Restaurants](https://www.g2.com/de/products/delivery-hero-for-restaurants/reviews)

Gestaltung der Zukunft der Essensbestellung und der Lieferung auf Abruf.

**Average Rating:** 4.1/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Delivery Hero for Restaurants?

- **Einfache Bedienung:** 8.9/10 (Category avg: 8.8/10)
- **Support-Qualität:** 8.3/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 10.0/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Delivery Hero for Restaurants?

- **Verkäufer:** [Delivery Hero SE](https://www.g2.com/de/sellers/delivery-hero-se)
- **Hauptsitz:** Berlin, Berlin
- **Twitter:** @deliveryherocom  
7,720 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1d3db62b7289d18f27650fd49b60113700e9075bc019679db0e438a5d0d1d78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelivery-hero-se&secure%5Burl_type%5D=linkedin_company_website)  
41,634 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 25% Medium

#### What Are Recent G2 Reviews of Delivery Hero for Restaurants?

**["Beste Essenslieferungsanwendung in der ganzen Welt."](https://www.g2.com/de/survey_responses/delivery-hero-for-restaurants-review-7906110)**

**Rating:** 5.0/5.0 stars

_— Samet D._

[Read full review](https://www.g2.com/de/survey_responses/delivery-hero-for-restaurants-review-7906110)

**["Ein großartiger Arbeitsplatz"](https://www.g2.com/de/survey_responses/delivery-hero-for-restaurants-review-8084984)**

**Rating:** 5.0/5.0 stars

_— Mohamed E._

[Read full review](https://www.g2.com/de/survey_responses/delivery-hero-for-restaurants-review-8084984)

#### What Are G2 Users Discussing About Delivery Hero for Restaurants?

- [Ist Delivery Hero ein gutes Unternehmen?](https://www.g2.com/de/discussions/is-delivery-hero-a-good-company) - 1 comment
- [Is Delivery Hero a marketplace?](https://www.g2.com/de/discussions/is-delivery-hero-a-marketplace)
- [What is special about Delivery Hero?](https://www.g2.com/de/discussions/what-is-special-about-delivery-hero) - 1 comment

### [Deliveroo for Partners](https://www.g2.com/de/products/deliveroo-for-partners/reviews)

Ihre Lieblingsrestaurants, schnell zu Ihnen nach Hause geliefert.

**Average Rating:** 3.7/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Deliveroo for Partners?

- **Einfache Bedienung:** 8.9/10 (Category avg: 8.8/10)
- **Support-Qualität:** 8.3/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 7.2/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deliveroo for Partners?

- **Verkäufer:** [Deliveroo](https://www.g2.com/de/sellers/deliveroo)
- **Gründungsjahr:** 2013
- **Hauptsitz:** Blackfriars, England
- **Twitter:** @Deliveroo  
73,759 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56bcc7387795f103656a61e4dfca2003aa2442c468f91020619cc5ddf1588dc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837535%2F&secure%5Burl_type%5D=linkedin_company_website)  
10,776 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Small, 31% Medium

#### What Are Recent G2 Reviews of Deliveroo for Partners?

**["Macht mein Lieferleben für Takeaways einfach."](https://www.g2.com/de/survey_responses/deliveroo-for-partners-review-8490217)**

**Rating:** 5.0/5.0 stars

_— Pietro S._

[Read full review](https://www.g2.com/de/survey_responses/deliveroo-for-partners-review-8490217)

**["Ausgezeichnete Essenslieferungs-App"](https://www.g2.com/de/survey_responses/deliveroo-for-partners-review-8398116)**

**Rating:** 4.0/5.0 stars

_— Verifizierter Benutzer in Finanzdienstleistungen_

[Read full review](https://www.g2.com/de/survey_responses/deliveroo-for-partners-review-8398116)

#### What Are G2 Users Discussing About Deliveroo for Partners?

- [What services do Deliveroo provide?](https://www.g2.com/de/discussions/what-services-do-deliveroo-provide)
- [What database does Deliveroo use?](https://www.g2.com/de/discussions/what-database-does-deliveroo-use)
- [What is Deliveroo programmed in?](https://www.g2.com/de/discussions/what-is-deliveroo-programmed-in)
- [What technology does Deliveroo use?](https://www.g2.com/de/discussions/what-technology-does-deliveroo-use)

### [Deonde](https://www.g2.com/products/deonde/reviews)

Deonde offers a Complete Online Ordering and delivery System for Food, Groceries, Meat, Medicine, Milk, Courier, and more. Our platform is ideally suited for Food Delivery Startups, Chain Restaurants, and cloud Kitchens.

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Deonde?

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deonde?

- **Seller:** [Deonde](https://www.g2.com/sellers/deonde)
- **Year Founded:** 2020
- **HQ Location:** Ahmedabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d526b0993d9f69cce6c0328b344d87c99655ec458992e4f73aedc98a91e99228&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeonde-solutions&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages
- **Company Size:** 92% Small, 8% Large

#### What Do G2 Reviewers Say About Deonde?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Deonde for its **exceptional customer support** , highlighting the team's quick and caring responses to their needs.
- Users find Deonde to be **easy to use** , appreciating its smooth operation and reliable support for businesses.
- Users appreciate the **great value for money** Deonde offers, enabling quick delivery operations and easy management.
- Users appreciate the **smooth and seamless experience** of Deonde's mobile apps, which cater to diverse use cases effectively.
- Users appreciate the **speedy performance** of Deonde, noting its quick launch and seamless experience for businesses.

##### Cons

- Users find that **update speeds** on Deonde are slower compared to other platforms, affecting overall efficiency.
- Users report **app instability** with outdated UI/UX and mobile issues affecting phone verification and conversions.
- Users suggest improving **turnaround time for feature enhancements** to further elevate the already exceptional service.
- Users find **limited customization** options and face challenges with outdated UI/UX and analytics integration.
- Users are frustrated with the **poor onboarding support** , experiencing delays and lack of assistance in managing their menu.

#### What Are Recent G2 Reviews of Deonde?

**["Responsive Team, Intuitive Platform, and Continuous Improvements"](https://www.g2.com/survey_responses/deonde-review-13234210)**

**Rating:** 4.5/5.0 stars

_— Again O._

[Read full review](https://www.g2.com/survey_responses/deonde-review-13234210)

**["Good end-to-end ordering and delivery flow, minor mobile issues"](https://www.g2.com/survey_responses/deonde-review-12279662)**

**Rating:** 4.0/5.0 stars

_— Kwan Yik T._

[Read full review](https://www.g2.com/survey_responses/deonde-review-12279662)

### [Just Eat Take​away​.com for Business](https://www.g2.com/de/products/just-eat-take-away-com-for-business/reviews)

Ein führender globaler Hybrid-Marktplatz für Online-Lieferdienste, der Kunden eine einfache und sichere Möglichkeit bietet, Essen von unseren Restaurantpartnern zu bestellen und zu bezahlen.

**Average Rating:** 4.3/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Just Eat Take​away​.com for Business?

- **Einfache Bedienung:** 9.2/10 (Category avg: 8.8/10)
- **Support-Qualität:** 8.0/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 6.7/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Just Eat Take​away​.com for Business?

- **Verkäufer:** [Just Eat Holding Ltd.](https://www.g2.com/de/sellers/just-eat-holding-ltd)
- **Hauptsitz:** Amsterdam, North Holland
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1387f4bd1470475fa343b663d236b05f939906b884cc2451ac07c71d5917a68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F103531&secure%5Burl_type%5D=linkedin_company_website)  
12,420 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of Just Eat Take​away​.com for Business?

**["Erfahrung mit Just Eat"](https://www.g2.com/de/survey_responses/just-eat-take-away-com-for-business-review-8548011)**

**Rating:** 4.5/5.0 stars

_— Sindhu Prasanthi D._

[Read full review](https://www.g2.com/de/survey_responses/just-eat-take-away-com-for-business-review-8548011)

**["Eine großartige App für Essenslieferungen"](https://www.g2.com/de/survey_responses/just-eat-take-away-com-for-business-review-7926829)**

**Rating:** 4.0/5.0 stars

_— Shanea S._

[Read full review](https://www.g2.com/de/survey_responses/just-eat-take-away-com-for-business-review-7926829)

#### What Are G2 Users Discussing About Just Eat Take​away​.com for Business?

- [What is a good macro software?](https://www.g2.com/de/discussions/just-eat-what-is-a-good-macro-software)
- [What is a good macro software?](https://www.g2.com/de/discussions/what-is-a-good-macro-software)
- [How macro features is useful?](https://www.g2.com/de/discussions/how-macro-features-is-useful)
- [What software does Just Eat use?](https://www.g2.com/de/discussions/what-software-does-just-eat-use)
- [What are the features of Just Eat?](https://www.g2.com/de/discussions/what-are-the-features-of-just-eat)

### [UrbanPiper](https://www.g2.com/de/products/urbanpiper/reviews)

Wir glauben, dass der Online-Verkauf für Restaurants und Lebensmittelketten im 21. Jahrhundert unerlässlich ist. Der Aufbau einer effektiven Online-Präsenz durch die Entwicklung von Apps und Websites im eigenen Haus kann jedoch ein teures und zeitaufwändiges Unterfangen sein. Bei UrbanPiper haben wir eine Produktsuite entwickelt, die das gesamte Erlebnis des Online-Verkaufs schnell und einfach macht. UrbanPiper bietet eine umfassende Produktsuite, die white-label und anpassbare Websites und Apps, ein funktionsreiches CMS + CRM-Dashboard zur Verwaltung und Analyse Ihrer Online-Präsenz, ein Tool zur Kundensegmentierung und Kampagnenführung, um es Ihnen zu erleichtern, Ihre Kunden zu binden, und zu guter Letzt - ein engagiertes Support-Team, das Ihr Online-Erlebnis zum Kinderspiel macht. Die Plattform bietet Ihnen alles, was Sie benötigen, um Ihr Online-Geschäft effizient zu erweitern. Als cloudbasierte Lösung müssen unsere Kunden nichts extra für die neuesten Updates, Funktionen und Fehlerbehebungen zahlen. Für eine niedrige monatliche Abonnementgebühr stellen wir sicher, dass alle ihre technologischen Anliegen berücksichtigt werden – damit sie sich voll und ganz auf ihr Geschäft konzentrieren können.

**Average Rating:** 4.6/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate UrbanPiper?

- **Einfache Bedienung:** 8.8/10 (Category avg: 8.8/10)
- **Support-Qualität:** 8.8/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind UrbanPiper?

- **Verkäufer:** [UrbanPiper](https://www.g2.com/de/sellers/urbanpiper)
- **Gründungsjahr:** 2016
- **Hauptsitz:** Bengaluru, Karnataka
- **Twitter:** @urbanpiper  
241 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a595cf4204b32543a0459f494d1ba48c8d1b4d424e73309f94646cccf68754d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Furbanpiper%2F&secure%5Burl_type%5D=linkedin_company_website)  
201 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Direktor
- **Top Industries:** Lebensmittel und Getränke, Restaurants
- **Company Size:** 51% Small, 39% Medium

#### What Are Recent G2 Reviews of UrbanPiper?

**["Gut"](https://www.g2.com/de/survey_responses/urbanpiper-review-9782288)**

**Rating:** 4.0/5.0 stars

_— Gayana R._

[Read full review](https://www.g2.com/de/survey_responses/urbanpiper-review-9782288)

**["UrbanPiper - Evolutionäre Saga :)"](https://www.g2.com/de/survey_responses/urbanpiper-review-9735133)**

**Rating:** 5.0/5.0 stars

_— Kranthi K._

[Read full review](https://www.g2.com/de/survey_responses/urbanpiper-review-9735133)

#### What Are G2 Users Discussing About UrbanPiper?

- [Wofür wird UrbanPiper verwendet?](https://www.g2.com/de/discussions/what-is-urbanpiper-used-for)

### [Foodiv](https://www.g2.com/de/products/foodiv/reviews)

Foodiv ist ein provisionsfreies Online-Bestell- und Restaurantverwaltungssystem, das Restaurants in wenigen Minuten online gehen lässt. Es bietet QR-basierte digitale Menüs, Online-Bestellungen, Optionen für Dine-in und Takeaway, nahtlose Integration von Zahlungsgateways, Push-Benachrichtigungen und Echtzeitverwaltung von Menüs, Steuern und Liefergebühren durch ein abonnementbasiertes Modell mit vollständiger Anpassung.

**Average Rating:** 4.7/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Foodiv?

- **Einfache Bedienung:** 9.4/10 (Category avg: 8.8/10)
- **Support-Qualität:** 9.4/10 (Category avg: 8.4/10)
- **War the product ein guter Geschäftspartner?:** 9.8/10 (Category avg: 8.5/10)
- **Einfache Verwaltung:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Foodiv?

- **Verkäufer:** [Foodiv](https://www.g2.com/de/sellers/foodiv)
- **Gründungsjahr:** 2021
- **Hauptsitz:** Gandhinagar, Gujarat
- **Twitter:** @FoodivOfficial  
8 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d037711b364756d22bf972d8a974bd8a2adbe4254a21b5f7a76b405724ab87d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffoodiv%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Lebensmittel und Getränke
- **Company Size:** 92% Small, 8% Large

#### What Are Recent G2 Reviews of Foodiv?

**["Sehr empfehlenswert für alle, die von GloriaFood oder einem anderen Online-Bestellsystem wechseln möchten."](https://www.g2.com/de/survey_responses/foodiv-review-13070737)**

**Rating:** 4.5/5.0 stars

_— Pallav M._

[Read full review](https://www.g2.com/de/survey_responses/foodiv-review-13070737)

**["Einfache Einrichtung, saubere Benutzeroberfläche und zuverlässiges Online-Bestellsystem für Lebensmittel"](https://www.g2.com/de/survey_responses/foodiv-review-13129290)**

**Rating:** 5.0/5.0 stars

_— Irakli S._

[Read full review](https://www.g2.com/de/survey_responses/foodiv-review-13129290)

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 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated October 3, 2024

Food delivery software enables businesses such as restaurants and catering services to manage and streamline their food delivery and takeout operations, from ordering to fulfillment. This software provides businesses with tools to feature their menus on digital marketplaces, embed online ordering into their website, or create custom-branded food delivery apps.

Businesses can reach more customers, grow their online presence, and improve their operational efficiency by leveraging food delivery software. It also helps front-of-house and kitchen employees handle orders effectively while creating optimized routes for delivery drivers to fulfill takeout orders on time.

Food delivery software may integrate with [restaurant management software](https://www.g2.com/categories/restaurant-management) or [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) to facilitate the preparation process.

Online ordering platforms can additionally provide marketing tools to help create, promote, and display ad campaigns as well as provide [loyalty management software](https://www.g2.com/categories/loyalty-management) features to reward new and returning customers.

Some platforms may be similar to [website builder software](https://www.g2.com/categories/website-builder) in their ability to provide tools to create an ordering website. In addition, many solutions contain a [payment gateway](https://www.g2.com/categories/payment-gateway) to process credit card payments.

To qualify for inclusion in the Food Delivery category, a product must:

- Provide customers a means of ordering online by creating a page on a larger food marketplace, integrating with an individual website, or creating a branded food delivery app
- Provide tools to create an online menu and manage delivery food orders
- Provide contactless payment methods

Show More

### Food Delivery Topics

- [What is Restaurant Delivery/Takeout Software?](#what-is-restaurant-delivery-takeout-software)
- [What are the Common Features of Restaurant Delivery/Takeout Software?](#what-are-the-common-features-of-restaurant-delivery-takeout-software)
- [What are the Benefits of Restaurant Delivery/Takeout Software?](#what-are-the-benefits-of-restaurant-delivery-takeout-software)
- [Who Uses Restaurant Delivery/Takeout Software?](#who-uses-restaurant-delivery-takeout-software)
- [Challenges with Restaurant Delivery/Takeout Software](#challenges-with-restaurant-delivery-takeout-software)
- [How to Buy Restaurant Delivery/Takeout Software](#how-to-buy-restaurant-delivery-takeout-software)
- [Restaurant Delivery/Takeout Software Trends](#restaurant-delivery-takeout-software-trends)

[
### Food Delivery Topics
 Expand/Collapse ](#)
- [What is Restaurant Delivery/Takeout Software?](#what-is-restaurant-delivery-takeout-software)
- [What are the Common Features of Restaurant Delivery/Takeout Software?](#what-are-the-common-features-of-restaurant-delivery-takeout-software)
- [What are the Benefits of Restaurant Delivery/Takeout Software?](#what-are-the-benefits-of-restaurant-delivery-takeout-software)
- [Who Uses Restaurant Delivery/Takeout Software?](#who-uses-restaurant-delivery-takeout-software)
- [Challenges with Restaurant Delivery/Takeout Software](#challenges-with-restaurant-delivery-takeout-software)
- [How to Buy Restaurant Delivery/Takeout Software](#how-to-buy-restaurant-delivery-takeout-software)
- [Restaurant Delivery/Takeout Software Trends](#restaurant-delivery-takeout-software-trends)

## Learn More About Food Delivery Software

### What is Restaurant Delivery/Takeout Software?
 

Restaurant delivery/takeout software provides restaurants with a marketplace to showcase their menu or a means to embed an online ordering feature in their website. This offers businesses an opportunity to reach a broader audience of customers. For restaurants aiming to increase their reach, this software can expand their visibility past their local network. This not only provides users with more opportunities to drive sales but also gives customers greater access to a variety of restaurants and more options to order from.

 

In addition to creating new business opportunities, restaurant delivery/takeout systems  provide key features at each stage of the ordering and delivery process. This software often provides marketing tools to help create menus, boost online presence, and stand out from competitors. Additionally, [restaurant point of sales (POS)](https://www.g2.com/categories/restaurant-pos)tools help manage online orders and payments from customers. From the moment a customer places an order, the front-of-house staff and kitchen employees are informed immediately, increasing the efficiency of receiving and preparing delivery and takeout orders, thus eliminating wasted time. The customer is also informed at each stage of the process for full transparency, helping businesses run smoothly and stay accountable with expected delivery times. 

 

### What are the Common Features of Restaurant Delivery/Takeout Software?
 

The following are some core features of restaurant delivery/takeout software:

 

**Order management:** Order management is key to keeping a restaurant running smoothly from preparation to delivery. Front-of-house staff and kitchen employees are able to see a queue of orders that have been placed and update order statuses accordingly. There are ordering features that also provide customers with real-time updates on canceled orders, orders out for delivery, and completed orders.

 

**GPS tracking and geofencing:** Restaurant delivery software have GPS tracking features and geofencing technology to help track orders at each stage of the delivery process as well as provide accurate delivery time estimates. This software uses driver-tracking features to give customers real-time updates on their delivery order. Additionally, the GPS software equips delivery drivers with route optimization tips providing them with the most efficient routes for faster deliveries.

 

**Marketing:** Marketing is an essential aspect of food delivery software as it offers restaurants additional ways to reach and connect with customers and sets them apart from competitors. Many restaurant delivery/takeout software has [email marketing](https://www.g2.com/categories/email-marketing) tools and marketing integrations to help businesses stay top of mind for new or returning customers. Additionally, food delivery software offer [push notification](https://www.g2.com/categories/push-notification) features notifying consumers of any discounts to drive more activity to the app.

 

**Point-of-sale (POS) integration****:** Online ordering software can often provide POS integrations allowing restaurants to streamline all of their customer ordering data and history in one place. Online ordering systems with restaurant POS systems help to manage online transactions while providing a seamless experience when integrating this software into their workflow. 

 

**Loyalty programs**** :** Loyalty and rewards programs are integral to maintaining and growing the customer database. This software can provide [loyalty management](https://www.g2.com/categories/loyalty-management) tools to create membership programs and monthly subscription plans where loyal customers get rewarded each time they order. Most restaurant delivery/takeout software offers promotions for first-time customers to incentivize and adopt new users. Businesses can also host their own promotional opportunities and rewards for their returning customers. 

 

**Reviews and ratings**** :** Reviews and ratings are an important feature of food delivery solutions, as it helps restaurant businesses rank in a competitive marketplace and gives customers a chance to leave honest reviews. This offers restaurants valuable insight into how their business compares to competitors, provides metrics to monitor their success, and elicits feedback directly from the consumer. 

 

**Online menu creation:** Restaurant delivery software can often provide menu creation features to help users customize their digital menus via banners, images, etc. This can help businesses become more discoverable by customers and differentiate from competitors.

 

### What are the Benefits of Restaurant Delivery/Takeout Software?
 

**Reach more customers:** An immediate benefit of using restaurant delivery/takeout software is the increased reach that comes with joining these online delivery platforms. Many customers join food delivery apps to access a greater variety of restaurants that cater to their changing needs and appetite from the comfort of their homes. 

 

**Broader delivery range:** Delivery/takeout software enables restaurants to partner with delivery drivers expanding the delivery zone and customers they can reach. This allows for businesses to fulfill a larger number of orders by outsourcing their delivery efforts, especially when partnering with multiple ordering takeout software.

 

**Faster deliveries:** With optimized delivery routes, GPS tracking, and geofencing predictive capabilities, this software provides businesses and customers with accurate and real-time delivery estimates to ensure that orders are fulfilled on time. Estimated time of arrival (ETA) accuracy is key when it comes to online delivery as it builds customer trust and loyalty. 

 

**Customized customer promotions:** A perk of working with food delivery software and apps is that it provides customized promotions for each customer. Customers gain access to different promotions that become available to them to increase their participation and drive revenue. 

 

**Customer data and insights:** Restaurants have access to key information on ordering behavior and preferences. Oftentimes, this software offers customized dashboards with data on customers and performance.

 

**Boost revenue:** Working with delivery apps can provide a fast return on investment (ROI) as restaurants can see an immediate revenue increase due to the expanded customer reach, access to new customers, increase in delivery locations and range, and overall boosted visibility. This all factors in the improved restaurant sales and growing revenue.

 

### Who Uses Restaurant Delivery/Takeout Software?

**Small or local restaurants:** Small or local mom and pop restaurant owners would be ideal candidates for online food delivery services in order to reach a larger number of customers, boost marketing and visibility, and fulfill a greater number of orders. Most smaller or local restaurants are limited when it comes to their staff as they have smaller teams. Being able to work with delivery services provides access to an external delivery operation as well as food delivery management software to expand their business and revenue. 

**Chain restaurants:** It is important for consumers to be able to order from their favorite restaurants that they frequent. Being able to access online menus and place orders from the comfort of their home from restaurants they are familiar with will not only help maintain customer loyalty but also create an additional revenue stream for larger well-known, and established restaurants.

#### Software Related to Restaurant Delivery/Takeout Software

Related solutions that can be used together with restaurant delivery/takeout software include:

[Restaurant POS systems:](https://www.g2.com/categories/restaurant-pos) POS software helps restaurants process orders and payments for multiple transactions at once. Restaurant takeout software can often integrate with external POS software to streamline online orders with in-house ones or offer its own POS system for businesses to use.

[Restaurant management software:](https://www.g2.com/categories/restaurant-management) Restaurant management software is used by employees to manage all aspects of the business—whether it's inventory,analytical tracking,payroll, ororder processing, this software is key to keeping restaurants running smoothly. Some delivery software can offer its own management features or integrate with external restaurant management solutions.

### Challenges with Restaurant Delivery/Takeout Software

Restaurant delivery/takeout software solutions can come with their own set of challenges. 

**Late delivery:** Despite the predictive ETA estimates and GPS tracking, late deliveries are bound to occur at some point. When restaurant businesses use delivery software solutions, the delivery systems and processes are beyond their control. Most common delays occur when drivers can’t locate the drop-off location, causing a downstream of late deliveries for additional orders they may have. Delayed deliveries can be detrimental to ensuring customer loyalty; however, choosing a platform that offers great customer service can mitigate some of these service-related challenges.

**High fees:** While food delivery businesses offer new streams of revenue for restaurants, it may come at a cost due to the high commission rates and fees that these software solutions charge. Some restaurants break even or are forced to increase their menu prices to cover the cost.

**Upholding food handling standard:** There is a standard of cleanliness and hygiene that restaurants are required to uphold that is extended to delivery drivers. However, delivery businesses can’t ensure that orders are consistently kept to a unified standard. Customers often complain and leave negative reviews about poor food quality as a result of improper food handling.

### How to Buy Restaurant Delivery/Takeout Software

#### Requirements Gathering (RFI/RFP) for Restaurant Delivery/Takeout Software

In order to stay up to date with the growing demands of online food ordering, it's important for restaurants to choose the right software solution that fits their needs. The restaurant delivery/takeout software industry is expanding every year with more and more software available in the market, making it more competitive and difficult to determine the best platform to partner with. 

When evaluating the best restaurant delivery/takeout software to purchase, buyers should use the following questions to help compare each solution:

- What are the costs and fees associated with this software (commission fees, subscription fees, etc.)?
- Is this software better for smaller or larger businesses?
- Is there a contract length? If so, how long?
- What are the requirements to set up the software?
- How many users are on the platform?
- What is the delivery range?

Answering the above questions will give buyers criteria to compare each software product once a product list is developed.

**Compare Restaurant Delivery/Takeout Software Products**

**Create a long list**

After the buyer has determined that their restaurant would benefit from delivery/takeout software, the next action item would be to develop a long list of the best options that are currently available in the market. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is best in bigger cities as they have access to more means of delivery options, whether its drivers, bikers, scooters, etc. In this case, working with a long list of software that is more popular in bigger cities would be ideal.

**Create a short list**

Once the long list is established, it’s time to narrow down the options by comparing the software based on specific feature requirements. Whether it is restaurant management features, POS integrations, or an all-in-one solution, shortening the list based on must-have features is an efficient way to get to one product. G2.com can help with providing  unbiased, verified customer reviews to help make the final decision.

**Conduct demos**

If the short list isn’t as small as intended, then working with a sales representative to conduct demos is key, and the final outcome may come down to usability.

**Selection of Restaurant Delivery/Takeout Software**

**Choose a selection team**

Selecting the right team to help decide which food delivery software to implement is a critical part of the process, as purchasing this software for one’s restaurant business will affect internal processes. Not only will this team be tasked with identifying pain points but will also play a large part in the implementation of software._ _

**Negotiation**

During the last stages of the purchasing process, the determining decision often is between the cost and the contract. The commission rate should always be negotiated. If a buyer is intending to have a longer contract, vendors are more likely to provide lower commission rates, and in the long run, this would increase a restaurant’s profit margins.

**Final decision**

The final decision depends on the size of the business. Most restaurant owners should make the final decision on behalf of their franchise as it is an investment that will affect all aspects of the business.

### Restaurant Delivery/Takeout Software Trends

**Dark kitchens:** Dark kitchens, commonly known as ghost kitchens or cloud kitchens, are restaurants that solely offer delivery or curbside pick-up. The rise of these businesses has disrupted the conventional ideas of how restaurants should operate as they completely eliminate the in-house dining experience and prioritize the deliveries. Although dark kitchens are much more common now, this has only been made possible as a direct response to the COVID-19 pandemic, where restaurants could only provide delivery services. If it wasn't for the pre-existence of delivery/takeout software, the restaurant industry wouldn’t have been able to adapt as quickly to the demand, provide a convenient way for customers to order online, and maintain a revenue stream for their business. Although ghost kitchens existed before the pandemic, it took this major shutdown to revolutionize the restaurant industry and change how they operate.