BS
Brittany S.
Financial Controller
Mid-Market (51-1000 emp.)
"Aplos still needs some development but overall an amazing accounting software"
5/5
What do you like best about Aplos?

Aplos mainstreams bill pay and keeping up with donations. Support is so helpful even if there is no way to get feedback from development. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The development team is behind a curtain and I mostly hear, we can send it to development and then its up to them to decide. It doesn't help when it comes to a situation like fixed assets where we are having to hand enter everything. All there "add-ons" do not communicate smoothly with the accounting software. It makes for more manual entries which have to be then be explained everytime. I wish Aplos overall worked together. Review collected by and hosted on G2.com.

Response from J R of Aplos

Thanks so much for your kind review, Brittany! We’re glad you have had a positive experience with our Support Team, and we appreciate your patience as we work toward streamlining the process of communicating product suggestions to our engineers and getting new features on the roadmap.

LZ
Loren Z.
Pastor
Small-Business (50 or fewer emp.)
"Simple. Helpful. Easy to integrate."
5/5
What do you like best about Aplos?

I like the ease of integration and the time it saves me with reconciling expenses. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Nothing comes to mind with this at the moment. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

We're glad to hear that you find Aplos easy to integrate and that it saves you time with reconciling expenses. Thank you for sharing your positive experience!

Kevin L.
KL
Kevin L.
Finance Director
Small-Business (50 or fewer emp.)
"Great Financial Software for a Non Profit"
5/5
What do you like best about Aplos?

We switched from Quickbooks to Aplos nearly three years ago, and we've never regretted the switch for one second. Aplos is genuinely a financial software package for Nonprofits. It fits our needs well. Using software designed specifically for a nonprofit makes a world of difference. SERO did decide to pay the extra and had Aplos move our information from QBs to Aplos. This made the implementation and integration a breeze. I use Aplos to download transactions from all accounts every day. I've asked for help on several issues, and the customer support is terrific.

Aplos has many valuable tools to make annual audits for certified financials much less time-consuming. Customizing accounts payable and receivable to track and store receipts is helpful.

Aplos makes a Finance Director approach their job using appropriate accounting rules and processes. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I dislike nothing about Aplos. It suits our needs well Review collected by and hosted on G2.com.

Response from Alex Arrington of Aplos

Hi Kevin, We're thrilled to hear that Aplos has been such a great fit for your nonprofit's financial needs! We're also glad to hear that the transition from Quickbooks was seamless and that Aplos support has been helpful to you. Thank you for sharing your positive experience and cheers to more success!

Matt N.
MN
Matt N.
Founder and President
Small-Business (50 or fewer emp.)
"Aplos provides so many services and support for my nonprofit organization that makes it a lifesaver"
5/5
What do you like best about Aplos?

The ease of running reports and seeing all my data clearly Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The downsides of Aplos is that not everyone knows about it. I love it! Review collected by and hosted on G2.com.

Response from J R of Aplos

Thanks so much for your review of Aplos, Matt! We love hearing from our happy customers, and we're glad we can help simplify your bookkeeping and reporting!

RY
Rochelle Y.
Financial Support Administrator
Small-Business (50 or fewer emp.)
"Aplos is one of the top accounting programs I have worked with"
4.5/5
What do you like best about Aplos?

Aplos is a true Fund Accounting software where we are able to track our ministries. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Aplos is more of a donor based program as opposed to a database program. Review collected by and hosted on G2.com.

Response from J R of Aplos

We appreciate your positive feedback about Aplos being a top accounting program to track your ministries! We're glad the training helped you get up to speed in the software so you can be more efficient. If you have any other questions, feel free to reach out to our support team. We're here to help!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great customer service"
4/5
What do you like best about Aplos?

The support staff have been incredibly helpful when I run into any issues or can't figure out how to do something in the platform.

For the most part the platform is easy to use and offers so much more reporting opportunities for my grants and restricted funds. And the integration features for banking and payroll are amazing! Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The platform is definitely worth the value but as a non-profit this is a really big expense for us. And if you are not familiar with fund accounting- it can get confusing. Thankfully the support staff is knowledgable and helpful Review collected by and hosted on G2.com.

Response from Alex Arrington of Aplos

Thank you for the feedback! We're pleased to hear that Aplos has provided the flexibility in reporting and tracking for grants that you needed, and that our support team has made the transition less painful. We understand that using accounting systems can be a big adjustment, and we're committed to making the process as smooth as possible for our customers just like you :) Thank you for choosing Aplos!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"User Friendly and Excellent Customer Service"
5/5
What do you like best about Aplos?

Whenever I have reached out to ask a question, the Aplos response is very quick and helps me find the answer. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

So far, I have found myself struggling a few times with printing out our personalized "thank you" letters to each individual donor making it more of a group printing process but I'm sure there's a way to do it; I just need to keep looking. Review collected by and hosted on G2.com.

Response from J R of Aplos

Hi! Thanks so much for your review! We're glad to have the opportunity to support your ministry. Feel free to check out this resource on creating and personalizing letters in Aplos: https://www.aplos.com/support/articles/how-to-create-letters/. And as you have experienced, if you still have more questions, our Support Team is always ready to help!

SE
Susanna E.
Small-Business (50 or fewer emp.)
"Great product for nonprofits"
5/5
What do you like best about Aplos?

Aplos is much more nonprofit friendly than QuickBooks. It is tailored specifically for nonprofits and is especially helpful for those with bookkeepers who aren't full-time. We are a relatively small organization (few staff and no building but managing over $1M annually in donations). The Aplos staff have been incredibly helpful on multiple occasions. They also offer applicable classes each month in addition to supplying a database of previous classes. Start up was fairly straightforward. I use this product five days per week and have already recommended it to other in some nonprofit support groups I frequent. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

There's been a few glitches along the way, but we just contacted the help team and we've always been able to work it out. In addition, they are actively making upgrades and taking suggestions. Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

We're thrilled to hear that Aplos has been a great fit for your nonprofit organization and that our team has been helpful to you. Thank you for recommending us to others in your support groups!

PK
Pamela K.
Small-Business (50 or fewer emp.)
"So easy to keep the accounting in order"
5/5
What do you like best about Aplos?

I used to use QuickBooks and hated it. This is so much easier to do accounting. Very straightforward, easy to see at a glance, and know what is going on. Reports are easy to come by and if you cannot figure something out support is easy to get. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I wish there was a checklist on setting up a system for us from the beginning. I did not initially start using bank reconciliation and now to go back and start using it is a time difficulty for me. Would be good to have a list for businesses. I am a nonprofit: 1. organize and set up chart of accounts, 2. enter beginning balances, 3. set up purposes in contributions, 4. make sure to use our bank reconciliation. One thing I have never been able to figure out how to use is the events program. Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

We're happy to hear that Aplos has made accounting easier for you and that you find the support easy to access. We appreciate your feedback about the checklist for setting up a system, our team is currently working on an onboarding checklist to help new users. Thank you for your insight!

Joe F.
JF
Joe F.
Director Of Operations
Small-Business (50 or fewer emp.)
"Aplos lives up to its name - they keep it simple!"
5/5
What do you like best about Aplos?

The software itself is easy to learn. I'm not an accountant, and it was so good to be able to learn from the Customer Relations Director how to use the various modules. I loved the concierge package which gave us a dedicated implementation trainer who also oversaw the upload of our data from our previous platform. Their team went above and beyond many times in making sure that we could use Aplos to our best advantage. We have some specific needs which the VP of Operations himself took much time in helping make a way for them to be met. The customer support has always been prompt, knowledgable and engaged whenever we have run into an issue or had a question. I have around 50 funds to keep track of, so I am using Aplos daily to stay up to date. We like having the features like depreciation, customizing reports for our needs, and bank integration, to name a few. Lastly, we like the price - it has been so worth it to change over from our previous platforms - separate CRM and bookkeeping platforms. That is the BEST part for us: Aplos is bookkeeping AND CRM all integrated together in one platform! Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I have to say that the third party partnership with the payroll platform Gusto was not at all a positive experience for us. In fact, it was quite a frustration. We have clergy and non-clergy on our payroll, and for more than one of them, Gusto could not get the payroll taxes correct for the whole nine months that we went with them. I spent many, many, ultimately futile and frustrating, hours on the phone with the Gusto support people, not all of whom really knew how their software worked. For the 1099 and W2 forms, I had to re-do many of them because they were inaccurate in spite of the fact that the monthly payroll had always been correct.

At the end of the nine months, they finally admitted to me, in writing, that their software simply could ot correctly calculate the state and local taxes for one of our clergy who lives in Pennsylvania. When I asked if they were going to improve the software so it could do so, the reply was "No." Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

We are grateful for your kind words about Aplos and are pleased to hear that our platform has been able to save you time and provide the integrated features you need. We understand the difficulties you encountered with the third-party partnership and apologize for the inconvenience. Your feedback is valuable to us as we work to improve our offerings and partnerships.