KB
Kassie B.
Finance Manager
Small-Business (50 or fewer emp.)
"Excellent Product! Very User-Friendly"
5/5
What do you like best about Aplos?

We have used Aplos for 3 years now. The integration was extremely smooth. The program was very easy to learn. When I have questions, the call center is able to answer them. The ability to report by department is awesome and has really helped our department heads to manage their budgets more efficiently. Our annual audit has been much easier since we can pull the information needed very easily from Aplos. I also love that the cost of Aplos is very reasaonable compared to other products we looked into before choosing Aplos. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I would like to be able to report on two levels of tags. For example, by department AND project. I would like to have an option in the drop-down list for report date range to be YTD through last month because each month when I do custom reports I have to plug in the dates each time and it is time consuming. Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

We're thrilled to hear that Aplos has been a valuable tool for your organization over the past 2 years. We appreciate your feedback about the reporting features, and we'll definitely take it into consideration for future updates. Thank you for choosing Aplos!

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Very helpful for churches"
4/5
What do you like best about Aplos?

The program is very user friendly. Has all the reports that a church would need. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

You have to pay for help if you need more than just a simple question or problem resolved. The private assistance is very expensive so if the video training videos don't answer your questions be prepared to pay $100 an hour for their personalized assistance. I was able to find help with a private company for less money per hour as I had some issues that weren't able to be resolved using the videos. Just FYI Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

Thank you for your review! We're thrilled to hear that Aplos is user-friendly and that our reports are serving your church well.

We also appreciate your feedback on support. For in-depth implementation or bookkeeping, we offer paid services and also list a network of independent partners on our website. We're so glad you found a partner that fit your needs, as that flexibility is exactly why our advisor network exists!

DM
Denise M.
Church Treasurer
Small-Business (50 or fewer emp.)
"Extremely pleased with Aplos as a church accounting package!"
5/5
What do you like best about Aplos?

The most helpful feature of Aplos is all the training videos they offer. The customer service is great, too! You almost never need to call Customer Service because the company is very pro-active in putting out articles and videos of features that you may have questions about. When you do ask a question to Aplos, you receive timely answers to your concerns. They have reports that can easily be customized to how you want to report your accounting information. They have helpful checklists for many tasks. Examples of checklists: Monthly, year-end, payroll, etc. When we began to use Aplos the software is extremely easy to use and didn't take a software expert to begin setting up the Chart of Accounts or making register entries. When we had an audit, it was very easy get reports for the Auditor and for him/her to use the software as a read-only user. I gave him/her an auditor log-in and the auditor was able to see what they needed. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Trying to decide what reports to use! There are so many various reports and you can customize them so easily, I found it challenging to get our Council Members to give me feedback on the reports they wanted to see. I think it would be helpful to have some reports designated as standard reports so that you could say to the Council these are recommended standard reports for churches. Then as the Council Members get used to reading them and need or request more information, you can then introduce a customized report to them. Being a financial minded person, I loved the variety of reports and customizations. Review collected by and hosted on G2.com.

Response from J R of Aplos

Thank you for your kind review, Denise! So glad the videos, checklists, and articles have been helpful for you and that you had everything you needed for an audit! We appreciate your feedback about having standard reports set apart from the others, and we see how that could be helpful. Thanks for the suggestion.

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"APLOS Software fit the need of our church"
4.5/5
What do you like best about Aplos?

We have been using APLOS for a year and it works great for our church. It is easy to understand, and they have created a lot of tutorials that can help your team.

Thanks,

Francois

Lead Pastor

International Restoration Church Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Sometimes it can take a little time to get customer service help. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

Thank you, Pastor Francois, for sharing your experience! We're delighted to hear that Aplos is a great fit for International Restoration Church, and that you find the software easy to understand and the tutorials helpful for church accounting and donation management. We also appreciate your feedback on customer service response times and are continuously working to improve and ensure faster support for our users.

Julie J.
JJ
Julie J.
Staff Accountant
Small-Business (50 or fewer emp.)
"Accounting processes"
4/5
What do you like best about Aplos?

The ease of being able to go from one are work to another. Frequency of use. Customer support. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I need to be able to see more details in print outs and better understanding with journal entries within the systems and accounts Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

Thank you for taking the time to leave a review! It's wonderful to know that the ease of use and our customer support are making a positive impact on your work, especially when it comes to reporting.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Aplos is great`"
5/5
What do you like best about Aplos?

Love the built in fund accounting and ease of navigation. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

Thank you for your review! We're so glad that you love the built-in fund accounting and ease of navigation, and that Aplos has made tracking your funds much simpler than your previous system.

KB
Kim B.
Administrator/Lead Pastor
Small-Business (50 or fewer emp.)
"Aplos is the best Fund Accounting software I've ever used!"
5/5
What do you like best about Aplos?

It is fund-based, and as a non-profit, it has been the most functional and best software I've used in 20 years. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I haven't found anything I don't like about Aplos Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

We are thrilled to hear that Aplos has been the best fund accounting software you've ever used! We're glad to hear that our fund-based approach has been functional and beneficial for your non-profit organization.

DL
Darrin L.
Treasurer
Small-Business (50 or fewer emp.)
"Great product but starting to price out many non-profits"
3.5/5
What do you like best about Aplos?

Fund Management needed by Churches that track many Dedicated Funds and the reporting features to share the status of the organization with members. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Price jumps from when we began to use the site Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

Thank you for the review. We're so glad to hear that Aplos is a great product for you and that our fund management features are helping you track over 100 dedicated funds. We're also happy to know that the reporting features are a valuable tool for sharing your organization's status with members.

Crystal K.
CK
Crystal K.
Finance Manager
Small-Business (50 or fewer emp.)
"Great finance software for small - medium churches"
5/5
What do you like best about Aplos?

It was super helpful that they imported all of the finances and gave them beginning balances, and took great care to make sure that everything was done with 100% accuracy when we began the implementation process. They also were helpful along the way teaching and training me on all of the different options re: bank integration, journal entries, bank reconcilliation, reports, additional functions, etc. I can access it from anyware and use it almost daily. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

They have moved to a chat / email system rather than hopping on a call / hopping on a zoom meeting where one could screen share and problem solve colabratitvly. I find that when leadership wants an answer it's often time sensitive and to get an email response back that says they will get back within 24 hours is soul crushing. Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

Thank you for sharing your positive experience with Aplos and how it has benefited your church. We understand your concerns about the chat/email support system and the need for more timely responses. We will work on addressing this to provide better support for our customers.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"The Features I Need For My Non-Profit Accounting"
5/5
What do you like best about Aplos?

Aplos is specifically designed for non-profit accounting, so I don't have to twist anyting into a preztel to get it to work the way I need it to. Even for a layperson the layout and features make sense. Running reports is easy, and shows me where I stand quickly. The friendly staff of Aplos are always there to asnwer any questions I have. I have used Aplos since 2014. I am a nonprofit Executive DIrector. Aplos makes wearing many hats easier. I highly recommend it to any church or nonoprofit that is looking for many features that are fully integrated. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Sometimes a popup box is in the way of buttons I want to press and I have to wait for it to disappear. In downloaded reports, the cells are sometimes merged so it is hard to put funcitons in place for certain columns. Review collected by and hosted on G2.com.

Response from J R of Aplos

We appreciate your honest feedback and are glad the accounting, reports, and support have been helpful for you and your organization! Thanks for bringing the popups to our attention so we can look into addressing the issue. We love that you have been using Aplos for so long and hope to provide a positive experience for you for many years to come!