Super easy to use and intuitive. Plus the staff are incredibly friendly if I have any questions at all. Review collected by and hosted on G2.com.

The 3 hour time difference can be frusterating if I'm needing help right away, but I usually try to plan ahead now so that it doesn't become an issue. Review collected by and hosted on G2.com.

Keela has robust functionality built in from the start (email marketing, donor management, payment processing, memberships, event registration). Not having to research and integrate other products allows for a streamlined process and helped our small team learn a system fast. Review collected by and hosted on G2.com.

Because Keela does so much, it unfortunately means some functionality suffers. For example, when scrolling through dozens of pages of donors, you have to click through page by page...you cannot simply select a page number. Furthermore, when you select a donor on, say page 7, when you select "back" you are taken back to page 1 and must select "next" 6 more times to get back to page 7. This is a small annoyance when it happens once, but if you're in your CRM for a few hours and have to do this multiple times, it's a serious flaw. Review collected by and hosted on G2.com.

How easy and simple it is to use. The interface is user friendly and easy for those who are not tech savvy. I love how quickly it is to produce tax receipt and process donations. Review collected by and hosted on G2.com.

Not able to use on a mobile device to see gift amounts. Review collected by and hosted on G2.com.

The notification and easy use are great parts of this program. Customers support is greatn and the number of features with ease of integration. Review collected by and hosted on G2.com.

There is no feature that I dislike at this time Review collected by and hosted on G2.com.

ease of use, Keela does a lot of things for us that we had to do manually in the past. We use it daily and the integration with Quickbooks is fantastic and saves us time Review collected by and hosted on G2.com.

The fund accounting side of keela is not as robust as we need and has caused a little bit of issues. Review collected by and hosted on G2.com.

Keela is very helpful with fundraising, it provides eas of access when creating campaigns and posting them on our website. tracking donations and receipting is also very easy. Review collected by and hosted on G2.com.

Financal data is not easily tracked with our class accounting, there is work arounds but causes us a bit more work then it should. Review collected by and hosted on G2.com.

Keela is a great one-stop donation/interaction/communication solution. Review collected by and hosted on G2.com.

Keela is a little bit limited in terms of creative choices for design. A more customizable mass communication tool would be welcome. Review collected by and hosted on G2.com.

Keela has everything in one place for nonprofit contact/database/fundraising management. They also have the best customer service in the industry. One of the items that really sets them apart is their monthly webinars to help you learn more! This software is very easy to use and they make sure you know how to implement it. I am in the CRM daily doing a variety of tasks. Review collected by and hosted on G2.com.

They are lacking a few features I wish they had, but they are actively working on them! Review collected by and hosted on G2.com.

We are a small non profit and we were managing all our relationships and donors on spreadsheets. We knew we needed to take the leap to a CRM, but we were hesitant to invest the money. Over 6 months we trialled all the main non profit CRMs, and Keela came out head and shoulders above the rest. Although it is an additional expense, we easily earn that back in increased donations and recurring donations set up through Keela. There are many features of Keela we don't use, but if you had a sophisticated fundraising team they would be great. Review collected by and hosted on G2.com.

Some features are not as customizable as I would like, for example, you can't have a pay what you want/custom membership amount, which was a core component of our membership program. Review collected by and hosted on G2.com.

Keela is an intiutive CRM that works really well for the needs we have at our charity. Keela's core contact management system works well and everything else flows well around it. Review collected by and hosted on G2.com.

There is nothing specifically that I dislike about Keela. There were a few features we were left wanting for, but they have since added them in and filled some holes. Review collected by and hosted on G2.com.