--- title: Keela Reviews meta\_title: 'Keela Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Keela works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

# Keela Reviews & Product Details

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Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

* * *

Product Website
Keela
Seller
[Velora](https://www.g2.com/sellers/velora)
Discussions
[Keela Community](https://www.g2.com/products/aplos-software-keela/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Keela Marketing

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## Pricing

Pricing provided by Keela.

### Pricing That Makes Sense

Starting at $134.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/aplos-software-keela/pricing)

## Keela Integrations
(9)

What do users say about integrations?

Verified by Keela

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Aplos

](https://www.g2.com/products/aplos/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Eventbrite

](https://www.g2.com/products/eventbrite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Everbridge 360 (Critical Event Management)

](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp Email Marketing

](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Raisely

](https://www.g2.com/products/raisely/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Connect

](https://www.g2.com/products/stripe-connect/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)

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 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/25/2023

"Keela is a simple, straight forward user friendly database platform."

5/5

What do you like best about Keela?

The videos and chat help are quick and efficient assistant tools for troubleshooting and learning more about the system. Keela is all we need for data tracking. Review collected by and hosted on G2.com.

What do you dislike about Keela?

As a non charitable organization, cost is always a barrier, but Keela is reasonable compared to other donor database platforms. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AD

Ayla D.

Small-Business (50 or fewer emp.)

2/23/2023

"The simplest way to manage our contacts for a small nonprofit."

5/5

What do you like best about Keela?

Super user-friendly and fantastic Customer Care Team. I feel like I know them by first name! Review collected by and hosted on G2.com.

What do you dislike about Keela?

Personally I liked the Old Form Builder - we use forms for things other than donations (like registering for courses and signing up for classes), so the more customizable the better. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

We are a small team (3 on staff currently!) but with a large client base. Keela allows me to manage clients and customers easily and efficiently so that no one falls through the cracks or gets mislabeled. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-7757000/official_response/edit)

Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform! Happy Fundraising!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/27/2023

"Great value for Money"

4.5/5

What do you like best about Keela?

The ability to organize your database based on what impact area donors wanted to support. Review collected by and hosted on G2.com.

What do you dislike about Keela?

I would like Keela to be able to keep notes on donors compared to interactions. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

It allows us to create our own Tax reciepting for when we recieve donations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KW

Kevin W.

President

Small-Business (50 or fewer emp.)

5/11/2023

"Keela is user friendly software"

4.5/5

What do you like best about Keela?

The user-friendly database allows me to track donors and clients, track donations, and create fast communications for various segments. Review collected by and hosted on G2.com.

What do you dislike about Keela?

I have not experienced anything not working well. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela consolidates multiple association tasks into one single product. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-8072894/official_response/edit)

We appreciate your kind words and thank you for taking the time to share your experience with our platform. Your feedback is important to us, and we're always looking for ways to improve. Here's to more successful fundraisers together!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Managing D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Managing D.")
MD

Managing D.

Small-Business (50 or fewer emp.)

2/17/2023

"Keela made everything easier!"

5/5

What do you like best about Keela?

Keela keeps all our information organized and easily accessible. Contact interactions, fundraising history, specific segments and data stored for specific events! Review collected by and hosted on G2.com.

What do you dislike about Keela?

In the email threads it is hard to follow who is copied.

Embedded videos in the communications.

Data summaries of existing information could be simplified to not duplicate information. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Donations and fundraising transactions in one place. Contact information and easy to use messaging platform. Forms and reporting for specific events. Everything more efficient. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-7730458/official_response/edit)

Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform! Happy Fundraising!

8/17/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Siri v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siri v.")
SV

Siri v.

Small-Business (50 or fewer emp.)

2/16/2023

"A few glitches"

3/5

What do you like best about Keela?

The ability to make tags, and schedule emails. I enjoy the different types of forms. Campagins to track revenue are good. The bell notification is excellent. Review collected by and hosted on G2.com.

What do you dislike about Keela?

When I look up an email address in the whole data base it doesn't always show up. When creating email marketing, the text sometimes turns white or formats weird. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Automatic emails, database of people who interact with out work. Tracking donations, revenues, etc. Running events with forms. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AF

Annastasia F.

Small-Business (50 or fewer emp.)

2/17/2023

"Extremely user friendly. Great customer service."

4.5/5

What do you like best about Keela?

It houses all our volunteer and donor data in one place and everyone on our team finds it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Keela?

We have challenges with the email function. The email address that is assigned to us gets caught in spam A LOT so we tend not to use this function for larger mailings. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Housing all our volunteer and donor data in one place. Online donation processing. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Cory R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cory R.")
CR

Cory R.

Small-Business (50 or fewer emp.)

2/17/2023

"Keela is a fantastic CRM for it's price"

5/5

What do you like best about Keela?

Keela's CRM is significant for its price point and includes many valuable features. Keela's learning and development materials are superb, though. Review collected by and hosted on G2.com.

What do you dislike about Keela?

The project management feature is very lacking, I would not recommend using it. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

It keeps all our donor information in an easy-to-access database and lets us efficiently fundraise from our database. Emails are a breeze to send. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

EG

Eric G.

Small-Business (50 or fewer emp.)

2/22/2023

"Good software, even better care team."

4.5/5

What do you like best about Keela?

Quick assistance from care team with any issues

Great knowledge portal, easy to navigate and find answers

Great video explanations Review collected by and hosted on G2.com.

What do you dislike about Keela?

Issues using accents, symbol characters, importing and exporting Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Moving away from spreadsheet tracking into software

Easier to find contact information, localized in single database

Data reporting Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Cheri B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheri B.")
CB

Cheri B.

Small-Business (50 or fewer emp.)

2/16/2023

"User friendly platform, cost effective, excellent support"

5/5

What do you like best about Keela?

Ease of accepting donations and issuing tax receipts. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Cumbersome reporting tool, many steps to run and download reports. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela has helped us save time on donor management, fundraising and customer records management. We are much more productive and our business performance has increased. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Pricing Options

Pricing provided by Keela.

### Pricing That Makes Sense

Starting at $134.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/aplos-software-keela/pricing)

Keela Comparisons

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##### 
##### Keela Features

Administration

Reporting & Statistics

User Dashboard

Donor Profiles

Fundraising

Campaign Management

Online Donation Portal

Constituent Management

Constituent Profiles

Donor Communications

Marketing Automation

Email Marketing

Campaign Management

[
View More Features
](https://www.g2.com/products/aplos-software-keela/features)

## Top-Rated Alternatives

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Bloomerang CRM

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DonorPerfect

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Neon CRM

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##### Categories on G2

[Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)

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