--- title: Keela Reviews meta\_title: 'Keela Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Keela works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Keela Reviews & Product Details Visit Website Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. * * * Product Website Keela Seller [Velora](https://www.g2.com/sellers/velora) Discussions [Keela Community](https://www.g2.com/products/aplos-software-keela/discuss) Languages Supported English Solution Type All-in-One Overview by Keela Marketing Show More ## Pricing Pricing provided by Keela. ### Pricing That Makes Sense Starting at $134.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/aplos-software-keela/pricing) ## Keela Integrations (9) What do users say about integrations? Verified by Keela [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aplos ](https://www.g2.com/products/aplos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eventbrite ](https://www.g2.com/products/eventbrite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Everbridge 360 (Critical Event Management) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Raisely ](https://www.g2.com/products/raisely/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More GK Gloria K. Executive Assistant Small-Business (50 or fewer emp.) 11/14/2024 "World of Opporunity" 5/5 What do you like best about Keela? The customer support is exceptional. If you can't find an answer through their extensive library of articles, an email to custom support is usually answered within the hour. They're super friendly and will walk through each step with you. Review collected by and hosted on G2.com. What do you dislike about Keela? I wish donors had access to their own donor profiles to be able to update their own payment information and access statements and donations as needed. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela for our team has helped us create better follow up and engagement with our donors as well as run different types of ticketing, fundraising and events all in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shira G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shira G.") SG Shira G. Fundraising and Development Manager Mid-Market (51-1000 emp.) 11/18/2024 "Great self-serve solution for small and new shops" 5/5 What do you like best about Keela? Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out yourself. Importing our old data and onboarding the system was painless. Review collected by and hosted on G2.com. What do you dislike about Keela? Keela is currently lacking in good old-fashioned database functionality like linking consituents to each other and powerful list and query capabilities. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Before Keela, the organization had no donor CRM. A lot of relationship history was lost. Now that we can preserve it, we can move forward and grow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 11/17/2024 "Vancouver-based CRM!" 4.5/5 What do you like best about Keela? I think that the best feature on their platform is the “nonprofit intelligence” which helps us understand who the donor is, how much to ask, how they prefer to be contacted, and the optimal time to make an ask. I haven’t seen this feature on other CRM platforms, which makes me appreciate how Keela strives to understand their local Vancouver-based customers. Review collected by and hosted on G2.com. What do you dislike about Keela? The newsletter feature doesn't have mobile optimization so it really is a challenge to lay it out nicely. It also doesn't have much or direct data on the performance of a newsletter like click-through rate and unsubscribe rate (it will still have to be computed manually). Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? It's not clunky like Salesforce and is easy to set up Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rosanna A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosanna A.") RA Rosanna A. Outreach Communications Coordinator Small-Business (50 or fewer emp.) 11/14/2024 "Easy to use, challenging to learn" 3.5/5 What do you like best about Keela? I like the analytics that Keela provides. I also like how you can customize your campaigns, marketing and other forms of communication. Review collected by and hosted on G2.com. What do you dislike about Keela? I find transferring data into Keela more complex than it needs to be. I also find it challenging sending campaigns or other communication in another language besides English (ie. French). Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela is becoming the organization's one stop shop. I am able to comfortably send mass emails with ease and track open rates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CS Chelsea S. Development Director Small-Business (50 or fewer emp.) 5/29/2024 "Keela Made a Difference!" 5/5 What do you like best about Keela? Keela is a fantastic CRM. It is very intuitive, but the best part is the customer service. They always go above and beyond to help with any issues I experience and if my organization needs something from our CRM that isn't currently available in Keela, they come up with a fantastic workaround and they take that need back to the team. Keela is amazing, it has saved me HOURS. I recommend it to anyone and everyone, Review collected by and hosted on G2.com. What do you dislike about Keela? I have exactly two issues with Keela. 1. There isn't a ticketing feature, and 2. you can't modify Memberships to be a donation transaction. That's it. I love everything else about Keela and they have come up with a great workaround for #2. As to #1, they have an integration with Eventbrite which is great, but Eventbrite is out of our price range. Having a ticketing feature would make running our fundraising events seamless. If I only have two issues, I think that means Keela is a pretty great CRM. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela has made donor management a breeze. It has cut the time I spend on EOY activities in half. It makes communicating with donors super easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SF Sydney F. Community Outreach Director Small-Business (50 or fewer emp.) 5/30/2024 "Combines multiple systems into one" 4.5/5 What do you like best about Keela? We love that Keela is adaptable and able to create more personalized communications and conversations with our donors. We used to use multiple systems for email, texting, contact info management, donation records, etc and now we are bringing them all together. Keela is easy to use and the dashboard is user friendly. Also, the support team is very quick and responsive to my constant questions via email or chat. Review collected by and hosted on G2.com. What do you dislike about Keela? The only feature Keela does not have yet is a way to manage our Banquet event registrations and table seating. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela has solved the problem of having information about our donors in various places; contact info, donation records, texts, emails, etc. We are saving so much time, energy and money having everything all together. Keela is also always adding new features to improve the product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TB Tasha B. Social Media Small-Business (50 or fewer emp.) 11/13/2024 "Its a really great format for a non-profit working on increasing their fundraising opportunities." 5/5 What do you like best about Keela? Establishing a new project, creating new forms and emailing mass emails make it easier. Review collected by and hosted on G2.com. What do you dislike about Keela? Some things are hard to figure out, and the videos for troubleshooting aren't always helpful. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Placing information in a more centralized spot for all contractors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") AI Verified User in Individual & Family Services Small-Business (50 or fewer emp.) 11/14/2024 "Good for what it's meant to be used for" 3.5/5 What do you like best about Keela? It's a nice system to organize your donations logging needs. Very user friendly; easy to learn. We use it daily. Review collected by and hosted on G2.com. What do you dislike about Keela? That you have to work on every single donations one by one. If I needed to make the same changes to X amount of logs, it takes very long to do so. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? There needs to be a way to log and organize donations as it comes in, keela helps keep track of them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AM Angie M. Business Manager Small-Business (50 or fewer emp.) 5/31/2024 "Awesome software, great price, slightly glitchy" 4/5 What do you like best about Keela? All contacts in one database is a HUGE advantage. Having communications integrated into the software is a must-have tool to be effective in fundraising. Integrated automation workflows is also a feature we have LOVED. Keela is one of the most affordable donor software we were able to find with integrated communications. It is very user-friendly. We have around 6,000 contacts. Review collected by and hosted on G2.com. What do you dislike about Keela? Not being able to pick up the phone and talk to support is annoying. You have to schedule phone calls or otherwise submit an email request. The system typically has a lag-time when clicking from screen to screen. When logging cash/check donations, there is no batch entry option. You can import a file, but sometimes the file import can take hours, so you can't have any plans that day for the imported data. Sometimes the features can be a little buggie. For instance, the system can't identify new contacts vs. donors for some reason, even though the filter is available. There are no filters for last donation date or street address which has been annoying. The built-in email communications can be a little restrictive and unpredictable. Not nearly as many features as constant contact or mail chimp, but we have made it work becasue it totally pays off to have communications integrated. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Having all of our contacts in a single database solves the problems that come with siloed data. Having integrated email communications really opens the door for more specific segmentation and effectiveness tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/13/2024 "Great CRM for non-profit marketing!" 4/5 What do you like best about Keela? It does everything you need it to do and automates your email marketing to make your life easier as a non-profit marketer! Review collected by and hosted on G2.com. What do you dislike about Keela? Downside is the flexibility of designing email templates. It would be great to be able to design templates through external apps such as Canva and then import them in! Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? It's helping me keep track of donations, donor info and email marketing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Keela. ### Pricing That Makes Sense Starting at $134.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/aplos-software-keela/pricing) Keela Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/bloomerang-crm-vs-aplos-software-keela) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/donorperfect-vs-aplos-software-keela) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ca4c09edfead46317348b7e2ca301cf/neon-one-llc-neon-crm.png "Product Avatar Image") Neon CRM 4.2/5(438) [ Compare Now ](https://www.g2.com/compare/aplos-software-keela-vs-neon-one-llc-neon-crm) ##### ##### Keela Features Administration Reporting & Statistics User Dashboard Donor Profiles Fundraising Campaign Management Online Donation Portal Constituent Management Constituent Profiles Donor Communications Marketing Automation Email Marketing Campaign Management [ View More Features ](https://www.g2.com/products/aplos-software-keela/features) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/aplos-software-keela/competitors/alternatives) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Nonprofit Payment Gateway](https://www.g2.com/categories/nonprofit-payment-gateway)[Grant Management](https://www.g2.com/categories/grant-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best IRCM systems designed for communications service provider revenue management?](https://www.g2.com/discussions/what-are-the-best-ircm-systems-designed-for-communications-service-provider-revenue-management)[Which platform supports multi-domain master data management?](https://www.g2.com/discussions/which-platform-supports-multi-domain-master-data-management)[Which visual configuration platforms offer real-time 3D preview compared to traditional static order forms?](https://www.g2.com/discussions/which-visual-configuration-platforms-offer-real-time-3d-preview-compared-to-traditional-static-order-forms) [Best SAP apps for small businesses](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[User Research Platforms](https://www.g2.com/discussions/has-any-user-research-platforms-worked-really-well-for-you)[Pros and Cons Details](https://www.g2.com/products/aplos-software-keela/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)