--- title: Keela Reviews meta\_title: 'Keela Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Keela works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Keela Reviews & Product Details Visit Website Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. * * * Product Website Keela Seller [Velora](https://www.g2.com/sellers/velora) Discussions [Keela Community](https://www.g2.com/products/aplos-software-keela/discuss) Languages Supported English Solution Type All-in-One Overview by Keela Marketing Show More ## Pricing Pricing provided by Keela. ### Pricing That Makes Sense Starting at $134.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/aplos-software-keela/pricing) ## Keela Integrations (9) What do users say about integrations? Verified by Keela [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aplos ](https://www.g2.com/products/aplos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eventbrite ](https://www.g2.com/products/eventbrite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Everbridge 360 (Critical Event Management) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Raisely ](https://www.g2.com/products/raisely/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/17/2024 "Layers and Layers of Power" 4.5/5 What do you like best about Keela? Keela has enabled me to accomplish the goal of taking better care of the donors for my organization. We came to Keela from spreadsheets. The list of limitations we were experiencing was endless, as was the manual work. With Keela, we have automated so much that it gives me time in my work day to build out strategies to build the donor relationship and to develop new strategies to capture new donors. Our salesperson answered the laundry list of questions he was presented and ultimately won our business. Also, the support team is excellent. If Keela doesn't have a built in solution for the exact question I've raised, most of the time, there is a quick work around to accomplish the same goals! The Knowledge Base is an invaluable resource. I was able to fully implement Keela on my own and saved my organization the additional cost of hiring Keela to do it. It is a tool that I interact with every single day in my capacity. Review collected by and hosted on G2.com. What do you dislike about Keela? Even though we have been using Keela for almost a year, I'm still learning so much about it. I wish it was possible to send the gift acknowledgement letter separate from the gift receipt. It would be nice to have those arrive a couple days apart from each other as another touch point with the donor. I also wish the household function was more functional. For example, when one person's address is updated in the household, there would be a prompt to verify if everyone in the household should have their address updated. Some of the Knowledge Base links no longer work and some of the instructions seem to be out of date to the current software, but overall, if you have a question, the Knowledge Base has the answers. It would be helpful if Keela had the capacity to work with our previous payment processor to integrate the monthly donor information over to Keela's payment processor. We also were looking for a CRM that had a donor portal. Keela does not. Maybe that is a future endeavor along with an app. No major disappointments at this point. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela is enabling me to communicate directly with our donors. It keeps track of all of those interactions within the donor's profile. I no longer have to search for the donor's email in my inbox. Keela maintains our monthly campaign goals and progress. Keela has enabled me to create online volunteer forms and other registration forms. Our organization's public facing image has been upgraded because of Keela. More donors are signing up to become monthly donors because of the opt in technology. I am able to view a donor's profile and give them an up to date an accurate picture of their giving. This builds trust with the donor and enables them to feel confident that their resources are being used wisely. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-10523416/official_response/edit) Thank you so much for your incredibly detailed and thoughtful review. We're thrilled to hear how Keela has transformed your donor management and helped you transition from manual spreadsheets to a more strategic, automated approach to donor care! 8/13/2025 Current UserValidated ReviewerSource: Organic SS Sharon S. Donor Support Small-Business (50 or fewer emp.) 1/12/2026 "Effortless and Reliable Donor Management" 5/5 What do you like best about Keela? It's easy to learn and use, a reliable donor management system. Review collected by and hosted on G2.com. What do you dislike about Keela? It would be great to have access to Keela Pay in Canada. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Nurturing relationships with donors and engaging our community. Review collected by and hosted on G2.com. Show More Response from Keela Marketing of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-12204014/official_response/edit) Thank you for sharing your experience! We're so glad Keela is helping you nurture donor relationships and engage your community. We also appreciate your feedback about Keela Pay in Canada and will share this with our product team. Please reach out anytime if you need support! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Renae K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renae K.") RK Renae K. Executive Director Small-Business (50 or fewer emp.) 2/22/2023 "Comprehensive & User Friendly" 5/5 What do you like best about Keela? I appreciate that it is user-friendly and affordable. Their Keela Community provides 24/7 tech support to troubleshoot problems and questions. I have never not been able to solve a problem or answer a question from the resources they provide! Review collected by and hosted on G2.com. What do you dislike about Keela? The ability to organize information and lists is limited, especially in the task function under projects. I wish the reports function was a little more user-friendly. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keeps all our information in one place. User-friendly nature makes it easy to train others on tasks and functions. It is very affordable for the size organization that we are. Review collected by and hosted on G2.com. Show More Response from Keela Marketing of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-7748690/official_response/edit) Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform! Happy Fundraising! 7/24/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 1/29/2026 "Well-Organized with a Great User Experience" 5/5 What do you like best about Keela? well organized, and great user experience Review collected by and hosted on G2.com. What do you dislike about Keela? So far, nothing to complain about Keela has been great for my role. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? It solves the recordkeeping problem for me and accessing everything and all in one place Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-12277105/official_response/edit) We are so happy to hear that Keela's organization and user experience are making your role easier. It is great to know that having everything in one place has solved your record-keeping challenges. We look forward to continuing to support your work! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PF Pamila F. Philanthropy Leader Small-Business (50 or fewer emp.) 8/21/2025 "I am happy with the change we made, Keela has measured up!" 5/5 What do you like best about Keela? The CRM is easy to use, and the customer support is quick and on point. The training videos great. The transition process from our old CRM to Keela was excellent and integration went well. Review collected by and hosted on G2.com. What do you dislike about Keela? Our month-end reconciliation has been more time consuming than needed. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? We have only been using Keela for 3 months and we want Keela to help with the automation of our communications and interactions with our donors and lead to increased donations. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-11580402/official_response/edit) Thank you for sharing your experience! We're so glad the transition was smooth. We appreciate your feedback and will share it with our team. Excited to see how automation helps strengthen your donor relationships and boost impact! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jen J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jen J.") JJ Jen J. Development Administrator Mid-Market (51-1000 emp.) 10/16/2025 "We have been using Keela for about 3 years now...." 4.5/5 What do you like best about Keela? Easy to use (very user friendly), easy to track transactions Review collected by and hosted on G2.com. What do you dislike about Keela? Some integrations with Raisley need to be addressed. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? We are now able to set up pre-authorized payments and receipts are issued once a year if the donor chooses. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-11826291/official_response/edit) Thank you so much for your review and for being a loyal Keela Customer for three years! We're thrilled to hear that you find the platform user-friendly and that pre-authorized payment and receipting features are benefiting your organization. We also appreciate your note about the Raisely integration and will be looking into that with our product team. Thanks again for being a long-time user! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DG Dave G. Fund Development Manager Small-Business (50 or fewer emp.) 7/21/2025 "Great experience all round and great customer service!" 5/5 What do you like best about Keela? It covers all our needs—email comms, fundraising, donor management, volunteer management and more! Review collected by and hosted on G2.com. What do you dislike about Keela? Truthfully none so far! We've had a great experience! Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? We had multiple paid for systems that weren't integrated. Now we just have one, Keela, which is cheaper and means we can seamlessly achieve all our needs! Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-11416773/official_response/edit) We're thrilled to hear that Keela is meeting all your needs and helping streamline your work. It's great to know you're enjoying the all-in-one experience! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rameel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rameel A.") RA Rameel A. Administrative Assistant Small-Business (50 or fewer emp.) 11/18/2024 "Keela Review as a Mosque (non-profit)" 4.5/5 What do you like best about Keela? The integreatted forms and communications feature has been my faviourte part of keela so far. In our previous setup we would be boucing between mailchimp, eventbrite and google forms, but now all of that has been collected in one place making it easy to use on a daily basis. It is also a huge benefit that we can add multiple team members to keela, this allows us to give employess access to only what they need to manage. Review collected by and hosted on G2.com. What do you dislike about Keela? So far we have had problems with the lack of integrations with softwares other than stripe. Although the online integration of stripe is usefull we are still required to upload payments made of debit machines (Clover) and e-transfers. If Keela were to offer integration with stripe terminals this would make things much smoother for smaller organizations which operate on less man power. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela has been a life saver when it comes to promoting events through its integrated forms and communication system. This allows us to send out emails and collect responses/donations/purchases all in one place. In terms of donor outreach, Keela has helped us gauge the level of contribution from each donor on a better level, making it easier for the donor outreach when it comes to fundraising. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RR Ronnie R. Marketing Communications Specialist Mid-Market (51-1000 emp.) 11/13/2024 "Amazing platform that has helped us raise funds and increase organizational awareness." 5/5 What do you like best about Keela? The easy nature of being able to create forms and email marketing tailored to our different intiatives, within 5-10 minutes and have it ready to go. Review collected by and hosted on G2.com. What do you dislike about Keela? Not having an option on the revunue forms to keep stock. Sizing an image that on donation/ revenue forms is a major hassle. Even after you have fitted an image to the form via desktop, it is either cut off or nonexistent on the mobile version. I would also like to be able to have a column that shows you exaclty what form someone donated to in the "Recent Transactions" of the dashboard. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Giving us a platform to house donor information, easily communicate with them and share successes of the organzation. Being able to create shareable forms to social media that allow us to collection donations/ responses from a broader audience as well as capture their information for future communications. Also being able to communicate with clients and text them about upcoming opportunities and events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KL Kristen L. Development Director Small-Business (50 or fewer emp.) 11/15/2024 "Keela is great" 3.5/5 What do you like best about Keela? - Using a CRM made for nonprofits has been rally helpful in tracking the right information. The following are things I like about Keela: - seeing quick fundraising information such as progress towards quarterly and annual donation goals - The dashboard allowing you to quickly see the KPIs youre tracking - memberships - communications feature similar to mailchimp - the ability to attach document when inputting grants - The support team always responds to my emails quickly - The campaigns page letting you track progress towards goal - The projects feature that lets you track all the tasks associated with major projects and get reminders - Keela is really easy to use Review collected by and hosted on G2.com. What do you dislike about Keela? There are a few fixes I would love to see. - Adding the option to add the estimated value to in-kind donation receipts - Allowing us the option for all memberships toautomatically renew mothly for 1 year, instead of "expiring" each month unless they check the button that says "always renew" on the form. The point of a membership is that it renews each month. -An updated membership page where you can see all active members, expired members, and membership revenue - It would be nice to have more volunteer features - More formatting options for reports. I dont neccesarrily need graphs and pie charts, just all the data in one place. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela makes it easier to create reports, log donor, grant, event and volunteer infomration. It provides insights and tracking to help us fundriase and manage the finances of our organization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Keela. ### Pricing That Makes Sense Starting at $134.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/aplos-software-keela/pricing) Keela Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/bloomerang-crm-vs-aplos-software-keela) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/donorperfect-vs-aplos-software-keela) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ca4c09edfead46317348b7e2ca301cf/neon-one-llc-neon-crm.png "Product Avatar Image") Neon CRM 4.2/5(438) [ Compare Now ](https://www.g2.com/compare/aplos-software-keela-vs-neon-one-llc-neon-crm) ##### ##### Keela Features Administration Reporting & Statistics User Dashboard Donor Profiles Fundraising Campaign Management Online Donation Portal Constituent Management Constituent Profiles Donor Communications Marketing Automation Email Marketing Campaign Management [ View More Features ](https://www.g2.com/products/aplos-software-keela/features) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/aplos-software-keela/competitors/alternatives) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Nonprofit Payment Gateway](https://www.g2.com/categories/nonprofit-payment-gateway)[Grant Management](https://www.g2.com/categories/grant-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best IRCM systems designed for communications service provider revenue management?](https://www.g2.com/discussions/what-are-the-best-ircm-systems-designed-for-communications-service-provider-revenue-management)[Which platform supports multi-domain master data management?](https://www.g2.com/discussions/which-platform-supports-multi-domain-master-data-management)[Which visual configuration platforms offer real-time 3D preview compared to traditional static order forms?](https://www.g2.com/discussions/which-visual-configuration-platforms-offer-real-time-3d-preview-compared-to-traditional-static-order-forms) [Best SAP apps for small businesses](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[User Research Platforms](https://www.g2.com/discussions/has-any-user-research-platforms-worked-really-well-for-you)[Pros and Cons Details](https://www.g2.com/products/aplos-software-keela/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)