--- title: Keela Reviews meta\_title: 'Keela Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Keela works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Keela Reviews & Product Details Visit Website Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. * * * Product Website Keela Seller [Velora](https://www.g2.com/sellers/velora) Discussions [Keela Community](https://www.g2.com/products/aplos-software-keela/discuss) Languages Supported English Solution Type All-in-One Overview by Keela Marketing Show More ## Pricing Pricing provided by Keela. ### Pricing That Makes Sense Starting at $134.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/aplos-software-keela/pricing) ## Keela Integrations (9) What do users say about integrations? Verified by Keela [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aplos ](https://www.g2.com/products/aplos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eventbrite ](https://www.g2.com/products/eventbrite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Everbridge 360 (Critical Event Management) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Raisely ](https://www.g2.com/products/raisely/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More ![Matthew House T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew House T.") MT Matthew House T. Administrative Services Manager Small-Business (50 or fewer emp.) 3/12/2026 "Keela’s Donor Profiles Make Tracking Scores and Giving Totals Effortless" 5/5 What do you like best about Keela? The thing I really like most about Keela is the donor profile where I can see on top the donor score, their total donation and how easy it is to navigate to donor information. Review collected by and hosted on G2.com. What do you dislike about Keela? The only thing I don't like much is not having live chat support but only email. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? A business process problem Keela has been working on is the contacts tab summary where it prioritizes the main information at first hand and I don't have to disclose all the information. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-12471311/official_response/edit) Thanks for the review! It's great to hear the donor profile view helps you quickly track donor score and giving totals. We also hear you on the lack of live chat support and appreciate the feedback. We'll be sure to pass this along to the product team. In addition, you can always submit feature requests in Keela by clicking the Help Icon and then "Suggest a Feature" in the menu. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 4/10/2026 "Keela Makes Donor Tracking, Receipts, and Reporting Simple & Efficient" 4.5/5 What do you like best about Keela? Keela allows us to hold all of our donees information in one place, track all their donations, and send receipts quickly and simply. It also allows us to pull reports, sort our donation platforms and causes, and track donation income by project. Review collected by and hosted on G2.com. What do you dislike about Keela? There is a bit of a learning curve in pulling reports with the information I want. Need to have some computer language savvy Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? It cut down our donation A/R processing time significantly, minimizes lost donor data across various platforms by keeping it all in one place. It also gave us a huge time savings in processing year end donation receipting. Best move ever! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Zahra G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zahra G.") ZG Zahra G. Small-Business (50 or fewer emp.) 3/23/2026 "User-Friendly Dashboard with Seamless Event Integration" 3.5/5 What do you like best about Keela? I like Keela's user-friendly dashboard, which makes navigation easy. I also appreciate its integrations with many other applications. Being able to run event management via Eventbrite and have those attendees automatically added to Keela has been really helpful. The initial setup was very seamless, and I really appreciated the several walkthroughs and all the pre-recorded video content. Review collected by and hosted on G2.com. What do you dislike about Keela? Integration with Google Workspace, specifically being able to automate interactions with contacts in my Gmail Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela helps us keep track of our engagements and see which contacts attend our events. Its easy-to-navigate dashboard and integration with Eventbrite, which automatically adds attendees, are particularly valuable. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-12526670/official_response/edit) Thanks for the feedback. It's great to hear Keela is helping you see which contacts are engaging and attending events, and that the Eventbrite integration is delivering real value for your team. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![SM S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SM S.") SS SM S. IT Management Fund-Raising Small-Business (50 or fewer emp.) 5/18/2023 "Keela is a Game-Changer for managing our non profit" 4.5/5 What do you like best about Keela? Keela.co helps us transform how we handle donor management, fundraising, and internal projects, bringing everything into an easy-to-use system. Here’s why we recommend it: Streamlined Donor Management Effective Fundraising Tools Project Management Efficiency Actionable Data Insights Outstanding Support Review collected by and hosted on G2.com. What do you dislike about Keela? We’ve been using Keela.co CRM for 3 years Helps us with our Customer Service Challenges Response Time On a few occasions, we encountered delays when reaching out for help and now they are a Pay for help comapny. Understanding our unique Nonprofit Needs I ended up troubleshooting on my own. Help Resources Tutorials are ok but could be in more depth What’s Working Well Donor Management Platform donor tools have been a massive time-saver. Fundraising Features the online donations form is excellent and volunteer forms as they all lead back to the database Suggestions for Improvement Free setup and training classes Hi level training training the customer support team to better unique customer needs Final Thoughts Despite the few customer service challenges, Keela CRM is our go to Crm and makes a world of difference. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Managing donor records and fundraising is centralized and organized. Keela has helped us with Donor Management Streamlined Fundraising Data Insights and analytics and reporting Someof the problems remaining are a Steep Learning Curve for New Team Members Hard or pay as you go support Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-8109070/official_response/edit) Thank you for your review! We are thrilled to hear that Keela is a "Game-Changer" for your nonprofit, and that features like streamlined donor management, excellent fundraising tools, and centralized data have made a world of difference. We also appreciate your honest feedback regarding customer response times and the learning curve for new team members. We are always working to improve our support resources and training to better meet our customers unique needs and will keep your feedback in mind! 9/23/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/14/2026 "Keela is Easy to Navigate and is a complete CRM" 5/5 What do you like best about Keela? I am new to donor stewardship and fundraising. As a newbie in this role, Keela is easy to navigate, segment donors, and keep track of my nonprofit in one place. Plus it has easy integration with Aplos. Review collected by and hosted on G2.com. What do you dislike about Keela? I don't dislike anything. Keela has many resources available to learn by yourself and troubleshoot. I love all the resources they provide and I am excited to take the Keela U courses. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela's support team is available to solve any issues that may arise in a timely matter. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/26/2025 "Great Automations and Easy Tools, Perfect for Small Non-Profits" 3.5/5 What do you like best about Keela? Keela has a lot of automations that make life as a small non-profit easy but also professional. The integrated email and form tools are easy to use and look great. Generally, it is a user-friendly interface for both employee and donor/subscriber. Customer support is quick to answer your inquiries. Keela also integrates with many other systems, and its partnership with Raisely is especially beneficial for campaign fundraising. Review collected by and hosted on G2.com. What do you dislike about Keela? As someone who works with Keela daily and uses it both for communication purposes and data administration, Keela has some work to do when it comes to working with the data. It is not easy to keep data clean, especially with email subscription and donation forms entering straight into the system with no approval system in place, you end up with a lot of duplicate records and messy data as donors/subscribers are entering their information directly. There is no easy clean up tool so you do a lot of the work manually. I believe Keela also has a way to go on querying on, importing and exporting data. I find it difficult to receive all the information you may desire. What I will say is that I do believe Keela is actively working on improving these processes. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela was our organization's first official database and it has in many ways improved our processes and ease of donor management. Its automated processes make communicating with our donors and clients very easy and professional. Data management is a big step up from spreadsheets. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-12013811/official_response/edit) Thank you for the review! We're thrilled to hear that Keela is making life easier and that our partnership with Raisely is benefiting your campaigns! We also appreciate the honest feedback on data management. Just like you pointed out, we are actively working on various improvements that touch this particular pain point you expressed. Thank you for your trust in choosing Keela as your first official database and although we are happy to hear Keela has been a step up from spreadsheets, we're committed to making our platform even better. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") AA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 6/8/2026 "Quick, Easy Access to Customer Data" 4/5 What do you like best about Keela? I like the way I can access customer data quickly. Review collected by and hosted on G2.com. What do you dislike about Keela? Nothing...yet. I'm only a few years into it but it seems to work well for our needs. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Newsletter tracking is great and it's nice to have all this customer info in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cathy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cathy L.") CL Cathy L. Owner/Founder Marketing and Advertising Small-Business (50 or fewer emp.) 3/12/2026 "Flexible, Easy-to-Learn CRM for Donations—Integrations Need a Workaround" 3.5/5 What do you like best about Keela? Really good CRM for tracking donations and event sales. Very flexible and easy to learn . Review collected by and hosted on G2.com. What do you dislike about Keela? At the time, not as many integrations as we needed, but we could get around it with a third-party program like Zapier. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Bringing all our donor information into an organized system - no more spreadsheets! We can easily see donor history and patterns of behaviour and we know the system is up to date. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-5332910/official_response/edit) Thanks for the review! We're glad to hear Keela has been easy to learn and flexible for tracking your donations and event sales, and that it's helped you move donor data out of spreadsheets into one organized system. We hear you on needing more integrations, and we're always working to expand options and improve the platform. If you're open to sharing what you were hoping to connect, you can submit feature requests (including integrations) in Keela by clicking the Help Icon and then "Suggest a Feature" in the menu. Validated ReviewerIncentivizedSource: G2 invite ![Abhijit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhijit P.") AP Abhijit P. Small-Business (50 or fewer emp.) 3/2/2026 "Streamlined Donor Management with Unmatched Support" 5/5 What do you like best about Keela? I really like the integration of donor management with emails and newsletters capabilities in Keela as it helps in reducing MailChimp subscription costs. I also appreciate the support from Keela's backend team, which was very helpful during the initial setup. Review collected by and hosted on G2.com. What do you dislike about Keela? not applicable Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? I use Keela for managing donor databases, email campaigns, and tracking donations. The integration of donor management and email capabilities is beneficial, reducing our MailChimp subscription costs. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-12427086/official_response/edit) Thanks for taking the time to share this. We're glad Keela's built-in email tools are helping you manage both your donors and your campaigns. It's also great to hear that you felt supported by the team during the initial setup. That's exactly the experience we aim to deliver. Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 9/4/2025 "Keela is an Excellent CRM" 5/5 What do you like best about Keela? Keela allows our small non-profit to easily maintain relationships with our volunteers, donors, and partners. We recently migrated our newsletter communications to Keela and love the feature so far. Additionally, we love creating forms through Keela to easily track important contact information. Review collected by and hosted on G2.com. What do you dislike about Keela? Keela does not allow us to send email confirmations after a form is submitted which is unfortunate. There is a way to work around it through automations, but this is out of our budget at the moment. Another negative about Keela is it is difficult to move around blocks on the email content designer. Review collected by and hosted on G2.com. What problems is Keela solving and how is that benefiting you? Keela allows us to have contacts, donations, volunteer hours, email communications, and more all in one place. Prior to using Keela, we were managing several different spreadsheets which was difficult to keep track of. Additionally, Keela notifies us each time somebody completes a form which makes it easier to keep track of. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Keela [Editedit](https://www.g2.com/survey_responses/keela-review-11641435/official_response/edit) Thank you for the excellent review! We're thrilled to hear that Keela is an "Excellent CRM" and that it's successfully helping your small nonprofit manage relationships, streamline communications, and consolidate contacts, donations, and volunteer hours all in one place. We also appreciate your feedback regarding the form submission confirmation emails and the email designer blocks. We will certainly keep this feedback in mind for future improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Options Pricing provided by Keela. ### Pricing That Makes Sense Starting at $134.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/aplos-software-keela/pricing) Keela Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/bloomerang-crm-vs-aplos-software-keela) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/donorperfect-vs-aplos-software-keela) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ca4c09edfead46317348b7e2ca301cf/neon-one-llc-neon-crm.png "Product Avatar Image") Neon CRM 4.2/5(438) [ Compare Now ](https://www.g2.com/compare/aplos-software-keela-vs-neon-one-llc-neon-crm) ##### ##### Keela Features Administration Reporting & Statistics User Dashboard Donor Profiles Fundraising Campaign Management Online Donation Portal Constituent Management Constituent Profiles Donor Communications Marketing Automation Email Marketing Campaign Management [ View More Features ](https://www.g2.com/products/aplos-software-keela/features) ## Top-Rated Alternatives [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/aplos-software-keela/competitors/alternatives) ##### Categories on G2 [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) [Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Nonprofit Payment Gateway](https://www.g2.com/categories/nonprofit-payment-gateway)[Grant Management](https://www.g2.com/categories/grant-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best influencer marketing platform for small business](https://www.g2.com/discussions/best-influencer-marketing-platform-for-small-business)[What's the top experience management app available](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[What is the most cost-effective professional machine translation tool for a small startup that needs quality output without paying enterprise API rates?](https://www.g2.com/discussions/what-is-the-most-cost-effective-professional-machine-translation-tool-for-a-small-startup-that-needs-quality-output-without-paying-enterprise-api-rates) [What's the most effective AR training simulator software for onboarding new employees?](https://www.g2.com/discussions/what-s-the-most-effective-ar-training-simulator-software-for-onboarding-new-employees)[What are the best energy management platforms for facilities reducing consumption across multi-site operations?](https://www.g2.com/discussions/what-are-the-best-energy-management-platforms-for-facilities-reducing-consumption-across-multi-site-operations)[Pros and Cons Details](https://www.g2.com/products/aplos-software-keela/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)