--- title: Apizee Reviews meta_title: 'Apizee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Apizee works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 13 scale: '5' date_modified: '2026-08-03' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Apizee Reviews **Vendor:** Apizee **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.5/5.0 **Total Reviews:** 13 ## About Apizee Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users. ## Apizee Reviews ### 1. Revolutionizes Visual Consultations for Textiles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Apizee?** What I like best about Apizee is its all-in-one, GDPR-compliant visual engagement platform perfectly tailored for European B2B businesses, which greatly optimizes our digital sales and customer service workflows at TextilWerk Modern GmbH’s textile e-commerce operations. The most valuable advantage is its fully browser-based system that integrates live video chat, professional screen sharing, and interactive co-browsing entirely without client downloads or plugin installations. This no-barrier access is critical for our busy wholesale clients, including textile factory procurement managers, apparel designers, and home textile retailers across Germany and Europe. They can instantly join remote consultation sessions via a simple link, allowing our sales team to remotely display fabric textures, color shades, weave structures, and product technical details in real time, which thoroughly solves the information limitations of static pictures and text communication. Beyond client convenience, Apizee’s Europe-hosted server architecture and privacy-first design is our core trusted advantage. As a German textile enterprise handling sensitive bulk order data, client pricing information, and customized textile demand records, strict GDPR compliance is mandatory for our daily operations. Apizee’s localized data storage eliminates cross-border data risks and saves our team massive compliance verification work. Furthermore, its stable native integrations with Salesforce and Zendesk bring huge operational value. Every video consultation, screen sharing record, and interactive co-browsing session is automatically synchronized to our CRM and service ticket system. Our team can accurately review each client’s historical consultation content, track their fabric preference and customized demands, and deliver consistent, personalized follow-up services. Overall, Apizee unifies scattered remote communication tools, eliminates sales communication misunderstandings, shortens B2B bulk order negotiation cycles, and supports our high-quality cross-regional digital textile sales layout without frequent offline client visits. **What do you dislike about Apizee?** While Apizee greatly improves our visual customer engagement efficiency for textile wholesale and e-commerce business, it has obvious functional deficiencies that bring repetitive manual work and limit refined operational data analysis. The most prominent problem is the lack of customizable tagging and industry-specific filtering functions in the official reporting dashboard. Our sales team uses Apizee for diversified business scenarios including fabric sample verification, bulk order negotiation, customized textile modification consultation, and after-sales technical support. However, the platform does not support self-built custom session tags, so we cannot classify and label different types of consultation sessions. We are unable to directly filter data to analyze the conversion rate of video consultations for home textiles, apparel raw materials, and customized fabric products. To obtain segmented business data for monthly sales analysis and product strategy adjustment, our team has to repeatedly export raw session logs and manually sort, classify, and summarize data through Excel, which consumes a large amount of administrative time. In addition, the mobile terminal stability needs urgent optimization. Many of our field clients join consultations via mobile browsers on production sites, but mobile co-browsing often lags, displays misaligned pages, or has delayed screen sharing rendering. This unstable experience interrupts real-time discussions on textile parameters and sample confirmation, affecting negotiation efficiency. Besides, the agent backend workspace lacks complete German localization. Some German team members with limited English proficiency often need auxiliary explanations to operate system settings, which slightly affects daily consultation efficiency and internal team operation fluency. **What problems is Apizee solving and how is that benefiting you?** For our German textile e-commerce and B2B wholesale business, Apizee effectively solves multiple core pain points of traditional remote sales and customer service workflows, bringing tangible operational and commercial benefits. Primarily, it solves the serious visual information asymmetry problem that has long plagued textile product sales. Textile transactions rely heavily on the confirmation of fabric texture, color difference, weaving process, and material parameters, which cannot be accurately delivered through emails, pictures, or voice calls alone. Apizee’s real-time video, screen sharing and co-browsing functions realize interactive visual communication, completely reducing order misunderstandings, product confirmation errors, and repeated communication costs caused by information deviation. Secondly, it solves our enterprise’s GDPR compliance risks in remote customer communication. Different from overseas tools with cross-border data transmission risks, Apizee’s European local hosting fully meets German data privacy regulations, safely storing all client consultation records and commercial data. Thirdly, it fixes the problem of fragmented customer interaction data. By seamlessly integrating with Salesforce and Zendesk, Apizee automatically archives all visual consultation records into the CRM system, unifying customer communication history and order demand information. This enables our team to achieve precise follow-up and standardized sales management. In general, Apizee simplifies remote B2B consultation processes, shortens customer purchasing decision cycles, stabilizes our European customer acquisition pipeline, greatly improves the overall efficiency of digital sales operations, and provides reliable data support for our textile product iteration and market strategy optimization. ### 2. Apizee **Rating:** 5.0/5.0 stars **Reviewed by:** sreyan c. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Apizee?** One of the custonmer service provider and its very platfornm to use **What do you dislike about Apizee?** everything is very good Ease of Implementation Customer Support Frequency of Use **What problems is Apizee solving and how is that benefiting you?** when ever we have some problem this platform will slove the issue accouring to the outlet ### 3. Excellent product for online customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Apizee?** You can demonstrate a user to look in to a solution through live camera. **What do you dislike about Apizee?** Nothing as such I can claim right now as this product loooks good to me. **What problems is Apizee solving and how is that benefiting you?** I was working on a product that have customer support service that allows a user to identify the problem live on the camera through which they can easily identify the problem and then suggest a solution to it. ### 4. Remote Meeting SOftware **Rating:** 4.0/5.0 stars **Reviewed by:** Anastasia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Apizee?** Although it is not popular as much as its rivals in the sector, it provides almost all the features which are required. The opportunity for suitable prices offers makes the use of the software by startups possible. **What do you dislike about Apizee?** The inability of raising the hand during the conference. Our clients were complaining about installment problem because they could not download the app t.o the Android system **What problems is Apizee solving and how is that benefiting you?** In the pandemic period, we are organizing webinars by covering various industrial fields. The expert from various countries attends and give their presentation about their company's profiels. ### 5. The collaborative application utilized for sharing data for virtual cooperation. **Rating:** 4.5/5.0 stars **Reviewed by:** John D. | Coding Traineeship, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Apizee?** Izeeconf is perfect for associations of all sizes that need to amplify their business and experience by making business-grade joint effort simple and widespread everlastingly client. This product is presented for all android and ios gadgets. It likewise gave a free preliminary help for new clients. It very well may be utilized face to face. For live on the web, And for documentation. It is additionally utilized for video meetings, sound gatherings, and for documentation purposes. What's more, gives all of you the essential highlights which are given on Skype/Polycom and so forth this application assists with working in groups. It likewise assists with watching out for the representatives functioning as colleagues. **What do you dislike about Apizee?** As giving an easy to use interface there are a few hindrances like ongoing administration isn't given in this record the board is likewise not given, and task the board is an issue of programming. It additionally has a detriment that this application isn't accessible for the windows. **What problems is Apizee solving and how is that benefiting you?** My general understanding of utilizing this product is awesome it is easy to understand programming. Furthermore, give remarkable data to internet advertising and executives. Additionally valuable in sound gatherings and video-based materials, utilize jobless and utilized in IT organizations. It is probably the best application for virtual collaboration. It can likewise share the undertaking data starting with one spot then onto the next. It is likewise utilized for online classes. ### 6. Review of izeeconf **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Apizee?** The best part is it is very simple and immersive. With just one click you can start your visual conferencing with great video quality experience. **What do you dislike about Apizee?** Sometimes it consumes more data. But it is important to provide good video quality **Recommendations to others considering Apizee:** Yes, i will definitely recommend this to everyone because it is very simple and immersive. with just one click you can start your conferencing either you are dealing with your clients virtually or attending meetings or seminars or whatever. It eill provide you great quality without any interuptions. **What problems is Apizee solving and how is that benefiting you?** There are many problems i solved with this. Like dealing with clients attending online seminars meetings webinars and etc. Without any interruption i used it for many hours. ### 7. Underrated - deserves more credit **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth N. | Provider Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Apizee?** The software performs a lot better than the alternative is in the market. When we switched the software I was surprised at how much better it works. **What do you dislike about Apizee?** It doesn’t really have that many features. For example I have to use Google Cloud For a lot of data entry and input. **What problems is Apizee solving and how is that benefiting you?** It’s a lot quicker than what we were using before, and the interface is way friendlier. Training with this software is far easier. ### 8. A simple and efficient service for meetings and conferences. **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis G. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Apizee?** Izeeconf is another great application for attending and hosting important business meetings and especially conferences, I like all of its features such as audio-video calling, sharing files, Instant messaging and screen sharing these feature let me host or attend important meetings remotely from anywhere and from any systems. It simple way for communication we just have to click on the invitation link and we can participate in the video conference. It let me create a private room where I can easily host meetings with our customers and we can discuss about product automation. Group calling is also offered by this application which is great. **What do you dislike about Apizee?** I don't find any serious issue while working Izeeconf, just one thing is that it required high-speed internet data connection for giving us the best experience of visual communication. **What problems is Apizee solving and how is that benefiting you?** It is best for hosting business meetings live from anywhere and it let me share my screen for discussing about productivity. Customer support service is available all the time for us and presentation tools are also very handy for creating business presentations. Its integration with the calendar let me schedule meetings and conferences and it reminds me about meetings date and time. Izeeconf is recommended by me to others and soon this application could be competing with a large visual communications platform. ### 9. Host your meetings and webinars with the modern Izeeconf application. **Rating:** 5.0/5.0 stars **Reviewed by:** David J. | Senior Supply Chain Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Apizee?** Izeeconf is a new way to connect with other teammates and with our clients through visual communication. Its interface is very easy to use and gives me the freedom to host or attend a meeting from any device, we just have to click on invitation link and it takes us directly to the meeting. I can create my room and invite my clients and teammates for discussing and planning projects privately. It brings our team and customers on a simple platform where we can share screens for further options. Sharing files is my favorite feature and let me share information with other clients. **What do you dislike about Apizee?** Izeeconf is an online application so it doesn't work well on mobile devices and the Live streaming feature takes much time to set up. The trial version comes with limited features which and the pro version is a bit expensive for small companies. Sometimes video quality goes very poor and video conferencing goes worse. **What problems is Apizee solving and how is that benefiting you?** Audio, video calling, instant messaging, sharing files, and recording sessions are its features that complete our all needs for visual communication. I can easily set up a group or room for hosting conferences and it collaborates very well with other applications such as with cloud drive which lets me save recording easily on cloud space. Its accessibility on multiple devices is very helpful for stay in touch with your business from any device. ### 10. Simple Remote Meeting Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Arth P. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Apizee?** I like the ability to dial into the meeting and don't have to be present in front of the Mobile or Computer. Also, the ability to share the presentations, videos, and files makes it convenient to use. I also like how it has the ability to view previous chat history. **What do you dislike about Apizee?** Izeeconf doesn't have the ability to handle huge crowd and that's what makes it unfavorable compared to big rivals like Zoom and GoMeeting. I also don't like the user interface because I feel like it has an old type of design and also clicks are slow. **What problems is Apizee solving and how is that benefiting you?** Right now, during the lock-down times, I am hosting meetings on Izeeconf. I feel like getting HD quality video and audio for a 10 people meeting is very rare for a video conferencing tool during the lock-down time. Also, it gives an option to ability to change the interface the way you want. ### 11. digital solution **Rating:** 5.0/5.0 stars **Reviewed by:** Shady A. | social media specialist, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Apizee?** easy to reach and free to be used while conferance **What do you dislike about Apizee?** need more fees to be used rather than other applications **Recommendations to others considering Apizee:** use you all available tools to reach your employees **What problems is Apizee solving and how is that benefiting you?** reach my team mates while a remote locations ### 12. Izeeconf Review 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Apizee?** I liked the ease of hosting and attending business meetings for groups. **What do you dislike about Apizee?** The live features took a little bit of time to set up. That was slightly frustrating. **Recommendations to others considering Apizee:** I would recommend this to others forsure! **What problems is Apizee solving and how is that benefiting you?** Being able to discuss privately with a group. Having a private meeting. This was a great problem that i am now able to solve. ### 13. Izeeconf review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Apizee?** it is very easy to connect with people , useful in conference **What do you dislike about Apizee?** high speed of internet is required for conference and for video connectivity **Recommendations to others considering Apizee:** go ahead people , it is easy to use , help to do conferencing , and vedio call **What problems is Apizee solving and how is that benefiting you?** it help me to connect with my people very easily , one of the top level web conferencing ## Apizee Discussions - [What is Izeeconf used for?](https://www.g2.com/discussions/what-is-izeeconf-used-for) - [View Apizee pricing details and edition comparison](https://www.g2.com/products/apizee/reviews?open_modal_url=%2Fproducts%2Fapizee%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fapizee%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A34%3A41+-0500&secure%5Bsession_id%5D=db383a5c-4ffb-4436-9a9d-11a90c074189&secure%5Btoken%5D=96d81af105ed34e353f1027bac8c84e779668c0327e88fdca3184f7eb3422895&format=llm_user) ## Apizee Features **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Content - Remote Video Support** - Content Management - Instruction ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Software Type** - Mobile - Browser Application - Desktop Application **Compliance** - HIPAA Compliance - State Regulation Compliance **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Apizee Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews)