--- title: Apizee Reviews meta_title: 'Apizee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Apizee works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 13 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Apizee Reviews **Vendor:** Apizee **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.5/5.0 **Total Reviews:** 13 ## About Apizee Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users. ## Apizee Reviews ### 1. Revolutionizes Visual Consultations for Textiles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Apizee?** What I like best about Apizee is its all-in-one, GDPR-compliant visual engagement platform perfectly tailored for European B2B businesses, which greatly optimizes our digital sales and customer service workflows at TextilWerk Modern GmbH’s textile e-commerce operations. The most valuable advantage is its fully browser-based system that integrates live video chat, professional screen sharing, and interactive co-browsing entirely without client downloads or plugin installations. This no-barrier access is critical for our busy wholesale clients, including textile factory procurement managers, apparel designers, and home textile retailers across Germany and Europe. They can instantly join remote consultation sessions via a simple link, allowing our sales team to remotely display fabric textures, color shades, weave structures, and product technical details in real time, which thoroughly solves the information limitations of static pictures and text communication. Beyond client convenience, Apizee’s Europe-hosted server architecture and privacy-first design is our core trusted advantage. As a German textile enterprise handling sensitive bulk order data, client pricing information, and customized textile demand records, strict GDPR compliance is mandatory for our daily operations. Apizee’s localized data storage eliminates cross-border data risks and saves our team massive compliance verification work. Furthermore, its stable native integrations with Salesforce and Zendesk bring huge operational value. Every video consultation, screen sharing record, and interactive co-browsing session is automatically synchronized to our CRM and service ticket system. Our team can accurately review each client’s historical consultation content, track their fabric preference and customized demands, and deliver consistent, personalized follow-up services. Overall, Apizee unifies scattered remote communication tools, eliminates sales communication misunderstandings, shortens B2B bulk order negotiation cycles, and supports our high-quality cross-regional digital textile sales layout without frequent offline client visits. **What do you dislike about Apizee?** While Apizee greatly improves our visual customer engagement efficiency for textile wholesale and e-commerce business, it has obvious functional deficiencies that bring repetitive manual work and limit refined operational data analysis. The most prominent problem is the lack of customizable tagging and industry-specific filtering functions in the official reporting dashboard. Our sales team uses Apizee for diversified business scenarios including fabric sample verification, bulk order negotiation, customized textile modification consultation, and after-sales technical support. However, the platform does not support self-built custom session tags, so we cannot classify and label different types of consultation sessions. We are unable to directly filter data to analyze the conversion rate of video consultations for home textiles, apparel raw materials, and customized fabric products. To obtain segmented business data for monthly sales analysis and product strategy adjustment, our team has to repeatedly export raw session logs and manually sort, classify, and summarize data through Excel, which consumes a large amount of administrative time. In addition, the mobile terminal stability needs urgent optimization. Many of our field clients join consultations via mobile browsers on production sites, but mobile co-browsing often lags, displays misaligned pages, or has delayed screen sharing rendering. This unstable experience interrupts real-time discussions on textile parameters and sample confirmation, affecting negotiation efficiency. Besides, the agent backend workspace lacks complete German localization. Some German team members with limited English proficiency often need auxiliary explanations to operate system settings, which slightly affects daily consultation efficiency and internal team operation fluency. **What problems is Apizee solving and how is that benefiting you?** For our German textile e-commerce and B2B wholesale business, Apizee effectively solves multiple core pain points of traditional remote sales and customer service workflows, bringing tangible operational and commercial benefits. Primarily, it solves the serious visual information asymmetry problem that has long plagued textile product sales. Textile transactions rely heavily on the confirmation of fabric texture, color difference, weaving process, and material parameters, which cannot be accurately delivered through emails, pictures, or voice calls alone. Apizee’s real-time video, screen sharing and co-browsing functions realize interactive visual communication, completely reducing order misunderstandings, product confirmation errors, and repeated communication costs caused by information deviation. Secondly, it solves our enterprise’s GDPR compliance risks in remote customer communication. Different from overseas tools with cross-border data transmission risks, Apizee’s European local hosting fully meets German data privacy regulations, safely storing all client consultation records and commercial data. Thirdly, it fixes the problem of fragmented customer interaction data. By seamlessly integrating with Salesforce and Zendesk, Apizee automatically archives all visual consultation records into the CRM system, unifying customer communication history and order demand information. This enables our team to achieve precise follow-up and standardized sales management. In general, Apizee simplifies remote B2B consultation processes, shortens customer purchasing decision cycles, stabilizes our European customer acquisition pipeline, greatly improves the overall efficiency of digital sales operations, and provides reliable data support for our textile product iteration and market strategy optimization. ### 2. Remote Meeting SOftware **Rating:** 4.0/5.0 stars **Reviewed by:** Anastasia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Apizee?** Although it is not popular as much as its rivals in the sector, it provides almost all the features which are required. The opportunity for suitable prices offers makes the use of the software by startups possible. **What do you dislike about Apizee?** The inability of raising the hand during the conference. Our clients were complaining about installment problem because they could not download the app t.o the Android system **What problems is Apizee solving and how is that benefiting you?** In the pandemic period, we are organizing webinars by covering various industrial fields. The expert from various countries attends and give their presentation about their company's profiels. ### 3. Simple Remote Meeting Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Arth P. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Apizee?** I like the ability to dial into the meeting and don't have to be present in front of the Mobile or Computer. Also, the ability to share the presentations, videos, and files makes it convenient to use. I also like how it has the ability to view previous chat history. **What do you dislike about Apizee?** Izeeconf doesn't have the ability to handle huge crowd and that's what makes it unfavorable compared to big rivals like Zoom and GoMeeting. I also don't like the user interface because I feel like it has an old type of design and also clicks are slow. **What problems is Apizee solving and how is that benefiting you?** Right now, during the lock-down times, I am hosting meetings on Izeeconf. I feel like getting HD quality video and audio for a 10 people meeting is very rare for a video conferencing tool during the lock-down time. Also, it gives an option to ability to change the interface the way you want. ### 4. Izeeconf review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Apizee?** it is very easy to connect with people , useful in conference **What do you dislike about Apizee?** high speed of internet is required for conference and for video connectivity **Recommendations to others considering Apizee:** go ahead people , it is easy to use , help to do conferencing , and vedio call **What problems is Apizee solving and how is that benefiting you?** it help me to connect with my people very easily , one of the top level web conferencing ## Apizee Discussions - [What is Izeeconf used for?](https://www.g2.com/discussions/what-is-izeeconf-used-for) - [View Apizee pricing details and edition comparison](https://www.g2.com/products/apizee/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A12%3A03+-0500&secure%5Bsession_id%5D=2425b9fe-9879-4353-92c6-920eda493385&secure%5Btoken%5D=2c0a88b7dfe7927d32bdabe0e4375d868e07e90ab99a0b1042e7cbed142bcac7&format=llm_user) ## Apizee Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Content - Remote Video Support** - Content Management - Instruction ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Software Type** - Mobile - Browser Application - Desktop Application **Compliance** - HIPAA Compliance - State Regulation Compliance **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls ## Top Apizee Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 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