--- title: Apartments.com Reviews meta\_title: 'Apartments.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Apartments.com works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Apartments.com Reviews & Product Details Apartments.com is an online real estate marketplace for rental properties where professional property management companies, and private landlords can list properties and connect with potential tenants. * * * Seller [CoStar Group](https://www.g2.com/sellers/costar-group) Discussions [Apartments.com Community](https://www.g2.com/products/apartments-com/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/apartments-com/pricing) ## Top-Rated Alternatives [ ![Zillow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zillow") Zillow 4.1/5(306) ](https://www.g2.com/products/zillow/reviews) [ ![Trulia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trulia") Trulia 3.2/5(73) ](https://www.g2.com/products/trulia/reviews) [ ![Realtor.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Realtor.com") Realtor.com 3.5/5(92) ](https://www.g2.com/products/realtor-com/reviews) [ View All Alternatives ](https://www.g2.com/products/apartments-com/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) JB Jacky B. Director of Marketing and Information Mid-Market (51-1000 emp.) 9/5/2023 "Apartments.com are the leasing ILS site" 5/5 What do you like best about Apartments.com? Apartments.com has the largest reach out of all of our internet listing sites. It has numerous partners that also help the listing views get the greatest reach. Review collected by and hosted on G2.com. What do you dislike about Apartments.com? Apartments.com is the largest internet listing site for apartment complexes, but it is also the most expensive. It is also sometimes hard to update the information if the property has the information coming from a feed. Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? Apartments.com helps us with marketing our apartment complexes. They have listings that prospective renters can see and learn about our properties from. They have the largest reach of all internet listing sites. Review collected by and hosted on G2.com. Show More 11/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 3/10/2026 "Largest Apartment Search Platform with a User-Friendly Interface and 3D Tours" 5/5 What do you like best about Apartments.com? Largest apartment search platform, with large outreach and user friendly interface. Love the new 3D touring options Review collected by and hosted on G2.com. What do you dislike about Apartments.com? The packaging price point is remarkably higher than other ILS services Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? Assisting with real-time availability, even down to unit-specific details Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Clinical Trial Manager, Oncology Small-Business (50 or fewer emp.) 2/22/2024 "CHARGED FOR NO SERVICE" 0/5 What do you like best about Apartments.com? Might be a good service if they were reputable. Review collected by and hosted on G2.com. What do you dislike about Apartments.com? Provided initial information per application to Apartments.com to inquire about renting a specific property. We were informed within 24hours the apartment was not available/already rented. We did not inquire further, received no further service from Apartments.com, and informed them we had secured an apartment through another rental agency. We were charged by Apartments.com $29.00 x2 for both my daughter as an individual applicant and parent as a co-sign applicant. We were told that this site operates as a self managed listing platform and they cannot ensure that all of the properties on the network are currently available. They employ an Ad Freshness period to ensure that ads will not stay up indefinitely. The “Price and availability are subject to change” linage. Meanwhile you are paying for a site that may offer you nothing regardless of your time and efforts to apply and provide them business. Lucky for us, sites like Goldman Property Group, ZG rentals, and a few others all did refund our initial applications in our search for an apartment. Apartments.com on the other hand, even when so far as to offer us 9 additional submissions over 30 days to hunt for apartments after we told them we had committed to a lease already for a year with another rental agency. How nice of them. If I were you I would avoid this rental platform. Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? They did not help me solve my problem. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KJ Kaylee J. Renewal Manager Mid-Market (51-1000 emp.) 6/19/2024 "Loved as a Consumer and as a admin user" 4.5/5 What do you like best about Apartments.com? I have used it as a consumer and a previous admin user. I really enjoy the platform and its really easy to integrate and use. A great lead source that is reliable. Review collected by and hosted on G2.com. What do you dislike about Apartments.com? From a lead management side, it can vary based on leads. Not super consistent and its expensive. Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? Lead generation and qualified leads. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Haley K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley K.") HK Haley K. Community Director Enterprise (\> 1000 emp.) 9/21/2023 "Excellent Service" 5/5 What do you like best about Apartments.com? The opportunity for more exposure online and mainly their customer service. My personal Rep - Lakenya Bowman has been nothing short of fantastic! Review collected by and hosted on G2.com. What do you dislike about Apartments.com? Nothing to dislike. The better package you're able to get for your rental community, the more exposure your community will have. Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? They have helped make prospective residents aware of our brand new community and it's benefitted us tremendously. 25% of our leads have come from Apts.com Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") AC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 10/5/2022 "Apartments.com is the only advertising you need." 5/5 What do you like best about Apartments.com? Apartments.com is the primary way to advertise apartments. We have found with our building that almost 100% of our leads are generated from them. In addition, it integrates with Yardi (the property management software we use for the building). With this integration, our apartments.com listing is automatically updated with any openings we have - once a tenant gives notice, the apartment will show as available on Apartments.com. This is vital to keeping our vacancies low. Review collected by and hosted on G2.com. What do you dislike about Apartments.com? Definitely feel like they have a monopoly in the industry. As a result, we are at their mercy for pricing increases. Using Apartments.com is not cheap and while there are always options to decrease the package that you have with them, you may no longer be listed as high on their website any longer. Therefore if prices go up, you feel pretty stuck. Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? Apartments.com helps us fill our apartment - there is no question on the benefit that it provides. We haven't had any issues with the website and are happy with the service we receive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Reverie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reverie P.") RP Reverie P. Community Director Small-Business (50 or fewer emp.) 1/17/2023 "Previous Community Director for 18 yrs." 5/5 What do you like best about Apartments.com? Ease of use in identifying the best places to live and the best areas. The ability to choose what you are looking for to pinpoint the best available options. Review collected by and hosted on G2.com. What do you dislike about Apartments.com? There are no dislikes at this time for Apartment.com Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? I am unaware of any problems with Apartments.com Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Laura D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura D.") LD Laura D. leasing specialist Real Estate Small-Business (50 or fewer emp.) 5/27/2022 "apartments.com review" 4/5 What do you like best about Apartments.com? I like how the available units are shown and how I can hide whatever is not available at the time Review collected by and hosted on G2.com. What do you dislike about Apartments.com? that I can not advertise as coming soon or that I can not leave the ad with zero units available and the media section, I don't like it. It is not user friendly Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? it has attracted leads or potential leads with detailed information and they can contact us directly from their platform, we get emails directly into our inbox and we can reply from there Review collected by and hosted on G2.com. Show More 8/19/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite TM Tayyab M. Marketing agent Small-Business (50 or fewer emp.) 12/14/2022 "It was very easy to find an apartment and the deals were good" 4.5/5 What do you like best about Apartments.com? User friendly interface Very good support Amazing deals on everything Review collected by and hosted on G2.com. What do you dislike about Apartments.com? It has no phone app which sometimes is a problem Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? A phone app would really help to get more people to know about it and use it website sometimes becomes hectic Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anupam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anupam S.") AS Anupam S. Regional property manager Small-Business (50 or fewer emp.) 10/26/2022 "Best ILS out there" 5/5 What do you like best about Apartments.com? They have access to a wide range of diverse renters. They are number 1 on google search and their platform is easy to use and is compatible to most property management software. Review collected by and hosted on G2.com. What do you dislike about Apartments.com? There is nothing I dislike. Maybe they can modernize the appearance of their website. Review collected by and hosted on G2.com. What problems is Apartments.com solving and how is that benefiting you? We had a lot of vacancies, and apartments.com helped in filling those up quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Apartments.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Apartments.com ](https://www.g2.com/products/apartments-com/discussions/new) GU Guest User • Last activity about 4 years ago Does it cost money to post on apartments com? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/does-it-cost-money-to-post-on-apartments-com) GU Guest User • Last activity over 3 years ago Can you trust apartments com? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/can-you-trust-apartments-com) [ View all Discussions ](https://www.g2.com/products/apartments-com/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/apartments-com/pricing) Apartments.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_35302736c67f537bd5a17a1780e613b0/zillow.png "Product Avatar Image") Zillow 4.1/5(306) [ Compare Now ](https://www.g2.com/compare/apartments-com-vs-zillow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2966748e91f570114a7ca257d8f5c8bb/trulia.png "Product Avatar Image") Trulia 3.2/5(73) [ Compare Now ](https://www.g2.com/compare/apartments-com-vs-trulia) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4082696c7eeccee1325fc976790a1f4c/realtor-com.jpg "Product Avatar Image") Realtor.com 3.5/5(92) [ Compare Now ](https://www.g2.com/compare/apartments-com-vs-realtor-com) ##### ##### Apartments.com Features Listing Service Features Listing Syndication Listing Management Portal Agent Profiles [ View More Features ](https://www.g2.com/products/apartments-com/features) ## Work at CoStar Group? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/apartments-com/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [Multiple Listing Service (MLS)](https://www.g2.com/categories/multiple-listing-service-mls) ##### Explore More [What are the most reliable library management systems based on reviews from library operations managers reporting stable performance and minimal downtime?](https://www.g2.com/discussions/what-are-the-most-reliable-library-management-systems-based-on-reviews-from-library-operations-managers-reporting-stable-performance-and-minimal-downtime)[What is the most cost-effective log monitoring tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-cost-effective-log-monitoring-tool-for-smbs)[What investor relations platforms best address Regulation FD and SEC compliance requirements for IR communications?](https://www.g2.com/discussions/what-investor-relations-platforms-best-address-regulation-fd-and-sec-compliance-requirements-for-ir-communications) [Which influencer marketing platforms do teams actually stick with after launch rather than quietly reverting to spreadsheets six months in?](https://www.g2.com/discussions/which-influencer-marketing-platforms-do-teams-actually-stick-with-after-launch-rather-than-quietly-reverting-to-spreadsheets-six-months-in)[Which desktop publishing platforms offer the most straightforward initial setup for non-designers who need to get producing without training or IT support?](https://www.g2.com/discussions/which-desktop-publishing-platforms-offer-the-most-straightforward-initial-setup-for-non-designers-who-need-to-get-producing-without-training-or-it-support)[Which is the best DXP for medium sized companies](https://www.g2.com/discussions/which-is-the-best-dxp-for-medium-sized-companies) [Show MoreShow Less](javascript:void(0);)