Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Workflow permissions"
4/5
What do you like best about AODocs?

The service staff and our customer service officer are the best things about AODocs Review collected by and hosted on G2.com.

What do you dislike about AODocs?

In the world according to our customers they do not like that it hard to search Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Quite user friendly to use"
4.5/5
What do you like best about AODocs?

Many options to suit different business needs. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

Had some issues running new process, but since I know how to solve it all is good. Review collected by and hosted on G2.com.

Erdem A.
EA
Erdem A.
SEÇ Uzmanı/ HSE Specialist
Mid-Market (51-1000 emp.)
"Quick responses were made for my problem. It was nice to have it explained with supporting photos."
4.5/5
What do you like best about AODocs?

More than one approver can be added. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

As an admin, I cannot take the confirmation step to the workflow I want. I can take it to intermediate workflows. However, in the workflow, I would like to take it directly to the "publish" screen. However, I don't know how it was set up. For this reason, I realized that I couldn't do it. Review collected by and hosted on G2.com.

Matt W.
MW
Matt W.
Senior Project Manager
Enterprise (> 1000 emp.)
"Great product, great team"
5/5
What do you like best about AODocs?

AODocs offers a world class enterprise content management solution for businesses of all sizes. Around this, they have a great product development, support and professional services team that can help you get the most out of the product, and they are developing a community of like-minded customers who can draw on each other's experiences. With extensions for mass data manipulation, migrations tools from various sources and connectors to other relevant services, the ecosystem of functionality is impressive. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

It would be good to further develop the Domain Administration controls to give more transparency about content and usage across the whole tenant.

The Feature Requests forum is a nice idea, but many good upvoted suggestions don't seem to make it onto the roadmap. This is the area where customers convey what they want / need - would be good to give this a bit more priority. Review collected by and hosted on G2.com.

Eugene P.
EP
Eugene P.
Content Management Consltant
Enterprise (> 1000 emp.)
"Unparalleled response time. Support Agent provided extensive detail in response to my inquiry."
5/5
What do you like best about AODocs?

Upon receiving comprehensive instructions, the assigned agent sent me an optional meeting request to ensure I understood. Later that afternoon, he walked me through the process. Made my day/week! Review collected by and hosted on G2.com.

What do you dislike about AODocs?

Respectfully, this is not a valid question as I couldn't be happier. This review is long overdue. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"AODocs Review"
3/5
What do you like best about AODocs?

ABility to create metadata for document classes

Their customer support is excellent Review collected by and hosted on G2.com.

What do you dislike about AODocs?

It's still confusing for users between drive and aodocs.

The userguides are not that clear and there isn't any training provided Review collected by and hosted on G2.com.

Scott K.
SK
Scott K.
President/CFO
Enterprise (> 1000 emp.)
"Simple but Powerful"
5/5
What do you like best about AODocs?

I like that a strong user can develop content and get benefits without having to continually go to specialists to create a usable process with this tool. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

The training material is a bit hard to follow. Add more full examples or videos on using specific features in real work applications. Review collected by and hosted on G2.com.

Sonia R.
SR
Sonia R.
Information Management Officer
Mid-Market (51-1000 emp.)
"Review for December 2021"
3.5/5
What do you like best about AODocs?

Personal detail, professional and organised response. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

I did not dislike anything. The service was good. Review collected by and hosted on G2.com.

Daniel C.
DC
Daniel C.
Manager
Small-Business (50 or fewer emp.)
"Life Helper!"
4/5
What do you like best about AODocs?

Google Integration is key. It really helps to operate. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

I would like to have a "light" user to provide to all my clients without the cost of a "user license" Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Greatly automates permissions but makes it hard for humans to configure"
3.5/5
What do you like best about AODocs?

AODocs automatically sets permissions for each file and folder so that all the users the admin intends to have access to them can access it, and those who should not have access to it do not. Even better: it doesn't allow users to add other users so whatever security policy the admin has in mind is always enforced. Review collected by and hosted on G2.com.

What do you dislike about AODocs?

The UI is very cumbersome to use. For example, to move a file to a sub-folder you just created might take anywhere from 5 to 10 clicks. Often times, users mess up because of the unintuitive UI and cannot fix it because they don't have the permission, leaving the admin to do tons of clean up work. Review collected by and hosted on G2.com.