WA
Will A.
Tasting Room Director
Mid-Market (51-1000 emp.)
"Great customer service and effective booking tool for our daily facility tours."
5/5
What do you like best about AnyRoad?

I appreciate our Account Manager's dedication to our operation and for making proactive suggestions for improving our customers' experience and the associated backend processes more effectively. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

I do experience occasional glitches with the app and website. I also find the app less intuitive and effective at performing some of the basic booking functions on AnyRoad, forcing me to use the website from my computer more than I would like to. Review collected by and hosted on G2.com.

Adrian S.
AS
Adrian S.
Director Of Field Marketing
Mid-Market (51-1000 emp.)
"AnyRoad helps me measure the impact our experiential marketing strategies are making"
5/5
What do you like best about AnyRoad?

The ease of use for my remote teams to quickly set up a custom AnyRoad campaign for each of their specific events. Post-event the AnyRoad dashboards helps us see how impactful each event was. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

There is a learning curve to be able to understand and use the platform effectively. It's like riding a bike. Once you get the hang of it the platform is so powerful. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Perfect for Managing Brewery Tours & Ticketed Events"
5/5
What do you like best about AnyRoad?

AnyRoad makes it incredibly easy to schedule, coordinate & promote our brewery tours. The UI makes it easy to communicate with guests before their arrival and to make changes to their bookings as needed. We use it for recurring bookings, one-off private tours, and large ticketed events, and the process has always been smooth for our staff and the guest. Customer service has also been top-notch whenever we needed anything. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

At the moment, nothing comes to mind. There is the occasion glitch on the website, like still showing new messages when they have all been read and responded to, but nothing that is a big deal Review collected by and hosted on G2.com.

GE
Garrett E.
Experience Manager
Small-Business (50 or fewer emp.)
"Anyroad Service and Support"
5/5
What do you like best about AnyRoad?

The Anyroad service has been an excellent interface to interact with our guests and schedule tours of our business. Customer service has been beneficial and accessible as well. Specifically, Rachel McMurray has been very helpful in utilizing these services. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

No downsides at the moment. We are very happy with Anyroad's services. Review collected by and hosted on G2.com.

Barbara O.
BO
Barbara O.
Tour Director
Small-Business (50 or fewer emp.)
"Most Versatile Ticketing Platform for Modern Experiences and Destinations"
5/5
What do you like best about AnyRoad?

The ease of use when utilizing all of Anyroad's tools is fantastic. It provides so much amazing data, while also making the customer experience when booking so much more streamlined. The direct communication with technical support and advocation from our representatives (Shelby and Angela) is so meaningful to smaller-in-volume experiences like ours. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

There's next to nothing I dislike about Anyroad's current capabilities! My team and I are very excited to see how the platform develops, and are so excited to see our feedback always being taken into consideration. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Limited customizations for price paid, many features and reports are not useful."
3.5/5
What do you like best about AnyRoad?

It is easy to get in touch with the Anyroad team when problems are observed. It is also very easy to register guests. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

It does not seem to fit the needs of our business well. Many of the features are probably useful for other business entities but are not as helpful for our organization. Reported concerns often require long investigation and we are required to use our own workaround anyway. Review collected by and hosted on G2.com.

KM
Kara M.
Tour Program Administrator
Mid-Market (51-1000 emp.)
"Wonderful customer service!"
4.5/5
What do you like best about AnyRoad?

The customer service and timeliness with which I hear back is always top-notch and polite. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

Though the IT team has been helpful when we give them information, it still takes a long time to hear about the progress of frequent issues. Review collected by and hosted on G2.com.

Kenneth H.
KH
Kenneth H.
Site Manager
Small-Business (50 or fewer emp.)
"Extremely user friendly"
4.5/5
What do you like best about AnyRoad?

AnyRoad is very user friendly and easy to apply to any business. Staff training would be minimal and it is more or less plug and play Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

I would like a feature that counts tour visitors and revenue when booked in until the same day rather than when paid or invoiced. It is difficult to track progress in real-time if there is a lot of invoicing. Review collected by and hosted on G2.com.

AB
Aja B.
Chief Experience Officer
Small-Business (50 or fewer emp.)
"A must have"
5/5
What do you like best about AnyRoad?

Ease of use / intuitive interface & reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

The Limited integrations with POS tools. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Verified User in Farming
Mid-Market (51-1000 emp.)
"Excellent service for our company"
5/5
What do you like best about AnyRoad?

AnyRoad is extremely easy to navigate and is very user-friendly. It is very straightforward and has a clean design. Review collected by and hosted on G2.com.

What do you dislike about AnyRoad?

Honestly, I can't think of anything that I disklike about AnyRoad. Multiple members of our company interface with AnyRoad and we don't have any complaints. Review collected by and hosted on G2.com.