It was very easy to use, smooth process and it shows a high level of competency from its users/ employees who designed it Review collected by and hosted on G2.com.

Customer support can be better, but decent Review collected by and hosted on G2.com.

The platform is easy to use, easy to set up. Great customer care with speedy responses to questions. There also seems to be a lot of listening to clients and progressing the platform to meet increasing demands. Review collected by and hosted on G2.com.

We have had some glitches, that I owuld not have expected as the platform is already widley used, hoever the team are working to resolve these.

There are restirictions when creating a private event and the ability to turn that info in to a BEO to enable the operations team to run that event. Formatting is the big issue. Review collected by and hosted on G2.com.

Their customer service is prompt and insightful. Review collected by and hosted on G2.com.

I wish there was a seamless way to integrate your data into your CRM in real time. Maybe I missed it. Review collected by and hosted on G2.com.

I love the dashboard and tailored reports. The customizing of reports is crucial with so many different events, extracting the data we need is critical and AR makes that possible! Review collected by and hosted on G2.com.

It would be great to have the ability to see "cancelled" or "timed-out events in the reports. Anything that is "expired" from a reservation standpoint does not pull through and this makes it challenging for us to keep track of any changes without having a moderation turned on. Review collected by and hosted on G2.com.

The customer service is very good. The platform itself is well laid out and the report function is easy to use. The insights dashboard is also a handy visual aid Review collected by and hosted on G2.com.

I find it frustrating that one cannot track changes that have been made to a booking i.e. was hte time or dat chnaged at some point. I would also like to be able to change the affiliate and expereince type of a booking without deleting it and replacing it. It would also be good to be able to create duplicate bookings.

Until recently, there was an issue with detailed sales reports not properly updating the staus of payment which was frustrating, but has now hopefully been resolved!

Occasionally, payments can get "caught" - when a customer makes a booking online and they think it has gone through but the payment status shows with us as "transaction failed" or something of the like. This is frustrating at times (not sure if it's a customer issue though?) and it would be good if when this did happen we could sen the customers a payment link because at present I have to delete the booking, create a new one, email the custromer to explain, and send them a payment link for the new booking.

It would laso be useful if the sytem, could be et up to automatically send out payment links when a booking is unpaid (on a daily basis perhaps) and if it recorded how many payment links had been sent and when.

Finally, it would be good if the system kept a record of all refunds made and the associated details, as we currently have to do this seperately manually which is a bit annoying and time consuming. Review collected by and hosted on G2.com.

Anyroad is one of the best event managers that I have worked with. Tickets are easy to purchase, we have full visabilitity into the platform, and even get great insights from the team! Review collected by and hosted on G2.com.

Nothing comes to mind particularly bad, except maybe the calendar UI. I think it could use a little work on the Anyroad side as I am constantly having to switch between month/week view. Review collected by and hosted on G2.com.

The platform is simple and straightforward to use,

The help from the online teams is extraordinary.

And the ability to track data has been a great help to the team. Review collected by and hosted on G2.com.

There are Few freatures will take sometime to be emplimented/created.

And easier way to track the amount of tours guides do per month/quarter/year. Review collected by and hosted on G2.com.

In the decade+ I've been building and managing websites, I've worked with HUNDREDS of tools, services, plugins, scheduling and booking apps. AnyRoad takes the cake!

The product itself boasts high ease of use and a clean, professional interface.

Even the best product can lose points if their service isn't there to back it up. But AnyRoad's onboarding system and service has been 10 stars!! A TEAM of awesome, knowledgeable humans make sure you're 100% set up for success - from the smallest branding details, to assisting with implementation (which is dead-easy), to training you and your team on every nuance of the tool. They do what they say, when they say they will, and it's clear they run a well oiled machine based on strong internal systems and procedures.

Since you have a dedicated account manager, response times for questions is fantastic and they really want to do everything possible to ensure your success with your BUSINESS (not just with their product). They recognize that YOUR success is their success.

During our onboarding WIllie our team leader and Shelby our account rep asked insightful questions and offered thoughtful suggestions of TRUE value based on their experience in marketing and optimizing bookings.

If your business is at the level (or close) for AnyRoad to be a viable tool, I can't recommend them enough. Review collected by and hosted on G2.com.

Really nothing. It's unfortunate that the cost barrier to entry too high for smaller businesses, but it's a worthy goal to reach the point where AnyRoad makes sense for your needs. Review collected by and hosted on G2.com.

Easy to book through, user friendly.

In regards to work, it is easy to make, cancel and check in bookings, all information is easy to see and the system is efficient. Review collected by and hosted on G2.com.

It is frustrating trying to amend bookings, especially when you need to move a booking from one experience to another. Instead of being able to amend their experience you have to cancel then rebook which can be time consuming. Review collected by and hosted on G2.com.

I like the simplicity of the product, its very user friendly and having no experience with booking of any kind, it was easy. The onboarding with Shelby was amazing. Review collected by and hosted on G2.com.

Shelby and I discuss this often and I truly cannot think of anything based off of our business needs. Review collected by and hosted on G2.com.