AnyDesk provides fast, stable, and secure remote access through a simple, user-friendly interface. With low latency and straightforward operation, it’s a strong choice for remote support, troubleshooting, and system administration. Review collected by and hosted on G2.com.

The main drawback is that some of the more advanced features are restricted to higher-tier licenses, and I’ve also run into occasional connectivity issues when the network is unstable. It would be helpful to have more robust reporting, along with stronger centralized management capabilities. Review collected by and hosted on G2.com.

AnyDesk is most highly regarded for its exceptional performance, combining ultra low latency with high frame rates to create a smoth, near instantaneous, sitting in front of it experience.

The application is small, requires no installation or administrator rights to run, and allows for rapid, secure remote access.

Anydesk perform smoothly even with poor internet connectivity, operating efficiently at speed a as low.

It offers high- level, banking-standard security with features like TLS 1.2 encryption and two-factor authentication for safe remote connections.

it is easy of implementation. and help for customer support.

IT admin/Technical guy can help on any system to someone in world wide. Review collected by and hosted on G2.com.

common complaints about Anydesk include occasional lag during high data transfers, unstable connections, and limited features in the free version. Users also cite security concerns regarding scam and past security breaches, along with a lack of robust contact management.

Users experience lag, slow performance and on occasion, difficulty reconnecting after a disconnection. Review collected by and hosted on G2.com.

AnyDesk is the solution I use most when it comes to taking remote access to any machine with a GUI. In offices—especially those with multiple branches—issues where some users aren’t able to complete certain tasks will always be there. In those situations, it’s easy for anyone to use AnyDesk to get UI access to another computer and fix the issue. On the other end, the user has to accept our remote-access request, so from a security POV it isn’t a problem.

Performance-wise, the application itself is very fast, but it can feel laggy if the network is slow. I can’t really blame AnyDesk for that. When it comes to compatibility, we can use AnyDesk on Linux-based systems, macOS, and Windows. It also has CLI-based management and a REST API for CRM integration, although I haven’t used those features much. Review collected by and hosted on G2.com.

AnyDesk is being used by cybercriminals who pretend to be some kind of support team. This isn’t an AnyDesk problem at all, but I still wanted to mention it here as a heads-up. Other than that, I haven’t run into any issues with AnyDesk. One thing I did notice is that it won’t work when Wayland is enabled in GNOME-based UIs. Review collected by and hosted on G2.com.

The best thing about AnyDesk is how fast and easy it is to use. It delivers a stable, low-latency remote connection, works smoothly across multiple platforms, and keeps remote access, troubleshooting, and file sharing quick and hassle-free. Review collected by and hosted on G2.com.

Session management can feel a bit cluttered when I’m working with multiple remote devices, which makes navigation less efficient than it could be. Review collected by and hosted on G2.com.

What I like most about AnyDesk is its speed and stability, even on slower or less reliable internet connections. As a company user, I’ve found it extremely useful for providing remote support, accessing other systems, and troubleshooting issues in real time. Setting up a connection is quick, and the interface is clean, intuitive, and easy to navigate. I also appreciate features such as file transfer, session recording, and permission controls, which help keep remote sessions both secure and efficient. Review collected by and hosted on G2.com.

While AnyDesk performs well overall, the free and lower-tier versions come with a few limitations, particularly around session management features. From time to time, connectivity can also be an issue when network restrictions are in place, and I may need to disconnect and re-establish the connection to continue. The interface is straightforward and easy to use, but it could feel a bit more modern and offer more customization options. Overall, these are minor concerns and they don’t significantly impact my day-to-day usage. Review collected by and hosted on G2.com.

Easy to install software with the ability to control my clients computers remotely, the free version can do a lot, and it works for compute and mobile, Windows and Mac devices. Review collected by and hosted on G2.com.

I cannot control two devices at the same time on the free version, and some of my clients cannot install or use AnyDesk for some limitations from the company' It department policy. Review collected by and hosted on G2.com.

I like the fact that we can use AnyDesk as a free tool since we are not really using it primarily for heavy business use. I do enjoy the fact that it is also built into one of our RMM tools as an option for remoting into our client systems. The ability to just click on a button inside our RMM tool and access our client's desktop is very important. And with the AnyDesk integration, it makes it a one or two click process and you're in. The initial setup of AnyDesk was very easy. Review collected by and hosted on G2.com.

We've been recommending AnyDesk to our clients who need access from their home to their work systems, and usually they utilize the free tool. However, sometimes they get flagged as business users when it's really for personal use. At that point, it gets to where every five minutes or so, it blocks you for fifteen minutes, and that becomes very irritating when it's misidentified. Review collected by and hosted on G2.com.

Portability and fast access to a remote station in no time. Multiple layers of access let you secure your connection. Review collected by and hosted on G2.com.

Sometimes the software can glitch, and you end up having to ask the other side to reboot the station. That’s not helpful if there isn’t anyone on the other end to assist. Review collected by and hosted on G2.com.

I like that AnyDesk allows me to pass files without impairing the users running it, which is a very good tool. I can have users handling software in the UI while I go through the 'back end' and pass new files without disclosing what I'm handling. Review collected by and hosted on G2.com.

The address book sometimes seems to lose memory, which can be a hassle. Also, the UI is not as user-friendly as it could be. The machine list menu is almost hidden, and the session ID doesn't really offer much. It should request renaming to make the list more manageable. Review collected by and hosted on G2.com.

I find AnyDesk very exceptional as an IT administrator because I use it daily to support employees and customers with online meetings and troubleshooting. It helps me a great deal to overcome issues without needing to be physically present, saving me time and money. The subscription model offers unlimited usage without limited space, which I appreciate. Using AnyDesk is easy, with simple installation and good instructions, making it accessible from anywhere with my laptop or mobile to support employees effectively. Review collected by and hosted on G2.com.

Regarding the improvement, the free version is short based, but it can be done easily through a subscription. Review collected by and hosted on G2.com.