What I like best about Antarex is the honesty and integrity behind the way they operate. It is not just about making money or achieving short-term gains, it is about genuinely helping, supporting, and working together towards a shared goal. Antarex values trust, transparency, and fair dealings, without compromising or selling short on its commitments. The focus on building long-term relationships and creating meaningful value is what makes Antarex stand out. Review collected by and hosted on G2.com.

One area I would like to see improved about Antarex is greater recognition and awareness of the value it brings. The organisation has strong capabilities, a meaningful purpose, and a positive impact, but its achievements may not always receive the attention they deserve. As Antarex continues to grow, expanding its visibility and reach will help more people understand its mission while preserving the honesty, integrity, and collaborative spirit that make it unique. Review collected by and hosted on G2.com.

What stands out most is the responsiveness and professionalism of their team. Communication has been clear throughout onboarding and implementation, and they have been willing to adapt their approach to our operational requirements.

Their analysts provide meaningful context around detected events instead of simply forwarding alerts, making investigations much more efficient. Executive reporting is also well presented and helps communicate security posture to management in a business-friendly manner. Overall, the service feels collaborative rather than transactional. Review collected by and hosted on G2.com.

Like any managed security service, there is always room to improve dashboard customization and self-service reporting so customers can tailor views to their own operational and executive reporting requirements.

Additional native integrations with more security platforms and further automation of common response workflows would also make the service even stronger. These are enhancements rather than major concerns, and they have not affected our overall experience. Review collected by and hosted on G2.com.

I appreciate Antarex's strong engineering and SOC team which provides 24/7/365 support, ensuring our assets are protected. The pricing of Antarex MXOC is straightforward and more competitive than our previous managed SOC. Their technical evaluation score was higher due to the features offered. The 24/7 security monitoring supports log collection from various endpoints, ensuring faster threat detection and response. They fill the security skills gap by providing a knowledgeable team during major incidents, offering clear investigation and root cause analysis. Operational efficiency is enhanced through automation, reducing the need for manual intervention. Their continuous monitoring and proactive threat detection strengthen our cybersecurity posture, improve incident response times, and enhance customer confidence. I find their expertise invaluable, as they've helped us accelerate the establishment of our SOC using best practices and operational guidance. The smooth implementation of the Wazuh platform didn't impact our critical systems, thanks to its lightweight agents. I also value their around-the-clock support, available during critical security events and major service implementations, which allows issues to be resolved swiftly outside normal hours. Review collected by and hosted on G2.com.

I'm pretty satisfied with Antarex's services overall, especially the expertise and 24/7 support they offer. If there's room for improvement, I'd suggest expanding collaboration and offering more services to help customers in cybersecurity, not just MXOC. I also think the MXOC platform could benefit from more AI capabilities to reduce the need for manual intervention. Review collected by and hosted on G2.com.

The best thing about Antarex is its ability to pragmatically modernize security operations through automation that reduces the burden on blue teams, flexible, cost-effective architecture, and a focus on speed of incident response. Review collected by and hosted on G2.com.

It's not that I dislike it, but the main challenge of a platform like Antarex usually in the initial migration and adaptation process from a legacy system that requires extra adjustments before all its automation features can run smoothly. Review collected by and hosted on G2.com.

The best aspect of Antarex is how seamlessly it manages complex security infrastructure behind the scenes. It simplifies incident response, reduces false alarms, and significantly lowers operational overhead for our team, allowing us to focus on our primary business operations with confidence. Review collected by and hosted on G2.com.

While the dashboard is comprehensive, customizing advanced reporting features and automated log summaries could be more intuitive and flexible out of the box. Review collected by and hosted on G2.com.

Antarex is very flexible in terms of contracting and implementation. They also provide services even if it’s outside of the agreed scope, which is a huge plus. Services are done in a timely, consistent and quality manner. Review collected by and hosted on G2.com.

Nothing I can think of. All issues are discussed and resolved as needed. Review collected by and hosted on G2.com.

What stands out most is their support model and pricing. You deal directly with actual security SMEs rather than having to jump through Tier 1 support engineers. Their R&D team is willing to build custom logic and capabilities tailored to our setup, but they still keep their pricing competitive with standard off-the-shelf vendors. Review collected by and hosted on G2.com.

The main area for improvement comes down to local presence and operational alignment. They don't have dedicated, senior-level SMEs stationed locally, which slows down complex escalations. Additionally, because they focus so heavily on pushing fast, customized technical solutions, they sometimes overlook our internal enterprise processes and change-management governance. This disconnect can occasionally create bottlenecks and delay our overall time to market. Review collected by and hosted on G2.com.

The strongest aspects of Antarex are its responsive SOC team, effective DDoS protection, and proactive approach to identifying and mitigating security threats. The platform provides good visibility into security events, while the team’s expertise and timely support help us respond quickly to incidents and maintain business continuity. Review collected by and hosted on G2.com.

While the core security services are effective, there is room for improvement in reporting and dashboard customisation. More detailed analytics, clearer visualisation of security events, and additional self-service capabilities would make it easier to monitor trends and generate management reports. Continued enhancements to integration with third-party security tools would also add value. Review collected by and hosted on G2.com.

What stood out most was their deep understanding of telco/ISP networks, supported by highly competent architects and engineers who took the time to actively listen to our specific requirements. Instead of pushing a one-size-fits-all product, their technical team engaged in meaningful discussions with us to understand the nuances of our complex enterprise architecture. Because they design and engineer solutions with massive infrastructure in mind, they were able to collaborate closely with us to adapt the platform to our scale and our unique data-flow patterns. Review collected by and hosted on G2.com.

Our primary challenges revolved around scalability, cost predictability, and the core technology stack. Although their pricing is highly competitive, it relies heavily on deployed open-source software. While they possess strong internal resources, this model can introduce operational risk in a massive enterprise environment, raising concerns about the availability of robust, enterprise-grade support when navigating complex, high-stakes issues. Review collected by and hosted on G2.com.

We appreciate their operator-centric mindset the most.

They tailor software and anti-DDoS solutions to suit telecom service models, provide responsive technical support, and help us reliably deliver consistent security services to our subscribers. Review collected by and hosted on G2.com.

Customisable reporting functions and official technical documentation could be further enhanced to better match telecom operators’ daily workflows.

We hope to see continuous iterative upgrades to these features in upcoming product releases. Review collected by and hosted on G2.com.