--- title: AnswerFront Reviews meta\_title: 'AnswerFront Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how AnswerFront works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 2 scale: '5' date\_modified: '2025-03-10' parent\_category: name: Business Services url: https://www.g2.com/categories/business-services --- # AnswerFront Reviews & Provider Details Answerfront is a leading provider of professional phone answering services, dedicated to transforming business communication. We understand that in today's competitive landscape, every phone call represents an opportunity to connect with clients, generate leads, and enhance your brand's reputation. That's why we offer customized solutions that seamlessly integrate with your business, ensuring that your customers and partners always receive exceptional service. * * * Seller [AnswerFront](https://www.g2.com/sellers/answerfront) Discussions [AnswerFront Community](https://www.g2.com/products/answerfront/discuss) Languages Supported English, Spanish Services Offered Virtual Receptionist, Answering Service, 24/7 Live Answering, Appointment Scheduling, After Hour Answering Locations Serviced United States Overview by AnswerFront Support Show More ## Top-Rated Alternatives [ ![Smith.ai Virtual Receptionists](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smith.ai Virtual Receptionists") Smith.ai Virtual Receptionists 4.9/5(73) ](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews) [ ![Moneypenny](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moneypenny") Moneypenny 4.4/5(47) ](https://www.g2.com/products/moneypenny-2025-09-24/reviews) [ ![SureCall Experts](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SureCall Experts") SureCall Experts 4.6/5(27) ](https://www.g2.com/products/surecall-experts/reviews) [ View All Alternatives ](https://www.g2.com/products/answerfront/competitors/alternatives) SU Stephanie U. Sales Manager Construction Small-Business (50 or fewer emp.) 8/7/2024 "Their expertise and professional approach brought a significant transformation to our business." 5/5 What do you like best about AnswerFront? By taking over routine inquiries and appointment management, AnswerFront reduced our administrative workload by 40%. This allowed our in-house team to focus on core tasks without getting bogged down by repetitive admin work. Review collected by and hosted on G2.com. What do you dislike about AnswerFront? Nothing I can think of. AnswerFront's contributions have significantly improved our operations and client relations, making our services more accessible and efficient. Review collected by and hosted on G2.com. What problems is AnswerFront solving and how is that benefiting you? One of our major pain points was missing client calls, especially after hours. AnswerFront implemented a 24/7 answering service, which cut our missed calls by half. Their efficient scheduling and inquiry management system increased our new client bookings by 30%. With AnswerFront's prompt and professional communication, we saw a 25% rise in customer satisfaction scores. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JF Joy F. Hiring Manager Consulting Small-Business (50 or fewer emp.) 8/6/2024 "Working with Answerfront was a smooth and efficient experience!" 5/5 What do you like best about AnswerFront? Answerfront took a lot of the heavy lifting off our shoulders, allowing us to focus on what we do best – recruiting top-notch medical professionals for healthcare facilities. Review collected by and hosted on G2.com. What do you dislike about AnswerFront? None. We were looking for a reliable partner to help streamline our global medical recruitment process, and they delivered beyond our expectations. Review collected by and hosted on G2.com. What problems is AnswerFront solving and how is that benefiting you? Answerfront set up a round-the-clock support system to handle inquiries from healthcare facilities and medical professionals worldwide. They took charge of the initial candidate screenings and scheduled interviews, which saved us a ton of time. They managed a super complex scheduling system, juggling multiple time zones to coordinate interviews between US-based healthcare facilities and international medical professionals. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of AnswerFront for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Smith.ai Virtual Receptionists Logo](https://images.g2crowd.com/uploads/product/hd_favicon/24147c5447901f100bc5ed5fab4468be/smith-ai-virtual-receptionists.svg "Smith.ai Virtual Receptionists Logo") Smith.ai Virtual Receptionists 4.9 (73) A superior qualification, answering & intake service for small businesses ](https://www.g2.com/products/smith-ai-virtual-receptionists/reviews "Smith.ai Virtual Receptionists")[ 2 ![Moneypenny Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ed28fe4e8a194f7f96adc0071d4884c0/moneypenny-2025-09-24.png "Moneypenny Logo") Moneypenny 4.4 (47) As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills requirements for thousands of US, UK and European clients who value their reputation and recognize that the key to sustainable growth is working with a partner who allows them to scale in an agile way. ](https://www.g2.com/products/moneypenny-2025-09-24/reviews "Moneypenny")[ 3 ![SureCall Experts Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6abc91024a283745772eae20c4391060/surecall-experts.png "SureCall Experts Logo") SureCall Experts 4.6 (27) SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance. ](https://www.g2.com/products/surecall-experts/reviews "SureCall Experts")[ 4 ![Wing Assistant Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c8c59514e837720a976c2d4471a31404/wing-business-assistant.png "Wing Assistant Logo") Wing Assistant 4.6 (26) Wing Business Assistant is a Virtual Assistant service geared towards businesses that have too much work but can't hire an additional team member. It's like having a remote intern on your team who can take care of menial work that's getting in the way of the important things. We help teams become more productive by taking over busy work such as Scheduling, Data Entry, File Management, and Customer Support. Wing also offers process automation for its clients to further increase work efficiency and enable decision-makers to focus on their core activities. ](https://www.g2.com/products/wing-assistant/reviews "Wing Assistant")[ 5 ![Upfirst Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5dae384b37f0d9fa21b0a162c6c61f35/upfirst.png "Upfirst Logo") Upfirst 4.9 (26) Upfirst is an AI answering service for small businesses. It can pick up the phone for you, take messages, schedule appointments, and more. ](https://www.g2.com/products/upfirst/reviews "Upfirst")[ 6 ![ExpertCallers Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a635fa28c96c085edbc256e6a2be5df2/expertcallers.jpg "ExpertCallers Logo") ExpertCallers 5.0 (24) ExpertCallers is a leading global call center outsourcing service with over 12 years of experience. We offer customized inbound and outbound call center services, email and chat support, CCTV monitoring, content moderation, and more to over 300 clients worldwide. ](https://www.g2.com/products/expertcallers/reviews "ExpertCallers")[ 7 ![AnswerConnect Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c4ffe7912f9ef4d52d754c2b14c1aefa/answerconnect.png "AnswerConnect Logo") AnswerConnect 4.5 (23) Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com ](https://www.g2.com/products/answerconnect/reviews "AnswerConnect")[ 8 ![SupportYourApp Logo](https://images.g2crowd.com/uploads/product/hd_favicon/85ed9f04dd888339700e46fee9600ef4/supportyourapp.svg "SupportYourApp Logo") SupportYourApp 4.7 (17) SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. ](https://www.g2.com/products/supportyourapp/reviews "SupportYourApp")[ 9 ![Connext Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_936e9c4afae278b1c3b4bc40dbdff26b/connext.png "Connext Logo") Connext 4.6 (16) The new way for technology companies to outsource: back office, call center, IT, project management, and more. ](https://www.g2.com/products/connext/reviews "Connext")[ 10 ![Ruby Receptionists Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d0adad7ac0eee88720968159ff3f2497/ruby-receptionists.svg "Ruby Receptionists Logo") Ruby Receptionists 3.8 (12) Ruby Receptionists offers call answering services. ](https://www.g2.com/products/ruby-receptionists/reviews "Ruby Receptionists") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/answerfront/pricing) ##### Categories on G2 [Virtual Receptionist Services](https://www.g2.com/categories/virtual-receptionist-services) ##### Explore More [What's the top-rated cloud backup app for IT companies](https://www.g2.com/discussions/what-s-the-top-rated-cloud-backup-app-for-it-companies)[Best video conferencing app for small business](https://www.g2.com/discussions/what-s-the-best-video-conferencing-app-for-small-businesses)[Best cloud-based API development solutions](https://www.g2.com/discussions/best-cloud-based-api-development-solutions) [What's the best enterprise content delivery network (eCDN) for accelerating live video distribution to enterprise audiences?](https://www.g2.com/discussions/what-s-the-best-enterprise-content-delivery-network-ecdn-for-accelerating-live-video-distribution-to-enterprise-audiences)[Which Java Development Kit distributions are most trusted by developers building and deploying production applications?](https://www.g2.com/discussions/which-java-development-kit-distributions-are-most-trusted-by-developers-building-and-deploying-production-applications)[What ecommerce platform keeps inventory accurate when you are selling across multiple channels at the same time?](https://www.g2.com/discussions/which-ecommerce-platform-keeps-inventory-accurate-when-you-are-selling-across-multiple-channels-at-the-same-time) [Show MoreShow Less](javascript:void(0);)