1. [Home](https://www.g2.com/) 2. ... 3. [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) 4. [AnswerDash Discussions](https://www.g2.com/products/answerdash/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f8dee69c1409925b2888eb03de62ab99/answerdash.png "Product Avatar Image") ](/products/answerdash/reviews) [ AnswerDash ](/products/answerdash/reviews) (16)4.3/5 AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. With AnswerDash's AI Self-Service, companies can dramatically transform their customer experience while reducing support tickets and costs by 30% - 50% and improving customer satisfaction as well. Show More * * * ### 46.0 Nps Score Already have AnswerDash? ### All AnswerDash Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is AnswerDash used for? ](/discussions/what-is-answerdash-used-for) What is AnswerDash used for? [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.&title=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • over 10 years ago Posted by AnswerDash Posted by AnswerDash More Options - [ # What does AnswerDash integrate with out-of-the-box? ](/discussions/integrations-a97fd50b-55b0-4c14-b617-d9fb84ac35ec) Integrations [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.&title=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • over 10 years ago Posted by AnswerDash Posted by AnswerDash More Options - [ # What insights does AnswerDash show me that other web self-service solutions can not? ](/discussions/analytics) Analytics [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.&title=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • over 10 years ago Posted by AnswerDash Posted by AnswerDash More Options - [ # What are the benefits to using AnswerDash? ](/discussions/benefits-d378b91a-913a-4556-94bc-769a1fd81738) Benefits [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.&title=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • over 10 years ago Posted by AnswerDash Posted by AnswerDash More Options - [ # What kind of websites do you help to provide a better customer service experience and how do you do that? ](/discussions/about-answerdash-dc0cf115-d248-4b8f-90d2-a98caf4961d5) About AnswerDash [ better customer service ](https://www.g2.com/tags/better-customer-service)[ web self service ](https://www.g2.com/tags/web-self-service)[ predictive Q&A ](https://www.g2.com/tags/predictive-q-amp-a)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.&title=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • over 10 years ago Posted by AnswerDash Posted by AnswerDash More Options - [ # What are the differences between AnswerDash and a common FAQ or Q&A page? ](/discussions/about-answerdash) About AnswerDash [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.&title=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AnswerDash+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AnswerDash+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%0aAsk+AnswerDash+questions+and+get+answers+from+expert+users+in+our+AnswerDash+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/answerdash/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1487566196/answerdash.svg "Product Avatar Image") ### Have you used AnswerDash before? Answer a few questions to help the AnswerDash community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fanswerdash%2Fdiscuss%3Fsmall_ask%3Danswerdash) No