I like that I was able to communicate with the same representative on SproutLoud for the entirety of my request. My representative responded extremely fast and in great detail. I also liked that I could see the entirety of our chain every time that he responded - it kept all of the information very organized and easy to follow. The representative I communicated with was very personable and responded with more than just yes/no answers. He also went above and beyond to help me hit a hard deadline, one that I wasn't sure was achievable. Overall, my representative and SproutLoud in general helped relieve my stress and made my claim process easier. Review collected by and hosted on G2.com.
It was difficult at times to find the support email, as it had a lot of random numbers, but that was my only complaint! Review collected by and hosted on G2.com.
