Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Peace of mind every time"
5/5
What do you like best about Anrok?

I love Anrok! Our onboarding experience with Rhiannon was so smooth and she was so helpful. The customer success team is beyong helpful and having some tax stuff taken care of for us every month is such a huge weight off of our shoulders. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

Sometimes there can be a lag between our taxes being filed and the tax entity's review system, so we get late file notices even though we are on time. This is more of an issue with the state entity than Anrok and you guys are always super helpful when this arises! Review collected by and hosted on G2.com.

Madeleine S.
MS
Madeleine S.
VP Finance
Mid-Market (51-1000 emp.)
"Sales Tax Automation for Modern SaaS Companies"
4.5/5
What do you like best about Anrok?

Real-time compliance visibility – The dashboard provides a bird’s eye view of all jurisdictions and your exposure.

Minimal lift – Setup up was fast and lightweight and we had two connections to manage and ensure no duplication. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

We have had no issues with Anrok personally, but I could see if you were in another business sector that wasn't SaaS it may not be as simple. Review collected by and hosted on G2.com.

Moiz A.
MA
Moiz A.
Business Operations Analyst
Mid-Market (51-1000 emp.)
"Automating your Sales Tax"
4/5
What do you like best about Anrok?

We transitioned from a legacy competitor to Anrok, and the difference has been outstanding. The platform is very easy to use and gives us far greater visibility into our nexus and makes state registrations simple. Their support team is consistently responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

I have not found anything I have disliked so far. Review collected by and hosted on G2.com.

Victoria B.
VB
Victoria B.
Financial Specialist
Mid-Market (51-1000 emp.)
"Very helpful platform"
4.5/5
What do you like best about Anrok?

Solve the problem of having to handle tax in multiple states in the US and other countries; Review collected by and hosted on G2.com.

What do you dislike about Anrok?

The reports the platform releases are not very completed yet and sometimes it's difficult to understand what comes from different gateways. Review collected by and hosted on G2.com.

Timothy H.
TH
Timothy H.
Accounting Manager
Mid-Market (51-1000 emp.)
"Accountant"
5/5
What do you like best about Anrok?

The customer service is fanstastic. Super responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

It doesn't have a direct connection to Maxio, our primary billing software. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Streamlines the Entire Process"
4/5
What do you like best about Anrok?

The modern graphical interface provides a great way to quickly understand the current situation and to keep tabs on where attention may soon be needed. Also, the integration with my accounting software was very seamless so I don't have to worry about keeping an eye on two separate systems. Finally, their support team is very responsive and always willing to go out of their way to provide assistance when needed. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

This may be more of an issue on my end, but I feel like I could use some additional training on how to make the best use of the solution. Also, updating products on the platform can be a little tricky at first, but it becomes easier once you do it a few times. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Anrok technical implementation"
3.5/5
What do you like best about Anrok?

As a developer, Anrok's API is quite straightforward to integrate and implement. The Stripe functionality of adjusting invoices works out of the box without any issues. The API documentation is much more robust now than it used to be a couple of years ago, which minimizes the amount of customer support needed. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

The way that Anrok interacts with Stripe brought up several complexities that we had to solve for. For example, we could no longer use Stripe credits for discounts given that Anrok's tax calculation doesn't take Stripe credits into consideration. Review collected by and hosted on G2.com.

DW
Drew W.
CEO
Small-Business (50 or fewer emp.)
"Crucial Tax Coverage Service for Small Business"
4.5/5
What do you like best about Anrok?

Peace of mind and accuracy in tracking taxable sales across states and Canada. Very solid customer service from the implementation team. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

There is some complexity in setup but it's well worth the time and effort. Review collected by and hosted on G2.com.

Gabriela L.
GL
Gabriela L.
Head of Operations
Small-Business (50 or fewer emp.)
"Easy to use, amazing customer service team"
5/5
What do you like best about Anrok?

We needed to get compliant with our sales tax filings, and Anrok make it easy to understand how to get up and running. Plus, their team has been amazingly helpful when we've had questions about tax agencies or filings. Review collected by and hosted on G2.com.

What do you dislike about Anrok?

Nothing particular I've disliked about Anrok. Review collected by and hosted on G2.com.

Thomas P.
TP
Thomas P.
Controller
Mid-Market (51-1000 emp.)
"Anrok solves problems we don't want to deal with"
4/5
What do you like best about Anrok?

We don't have to think about registering taxes Review collected by and hosted on G2.com.

What do you dislike about Anrok?

Not the clearest reconciliatoin between the platform we collect on vs. what's remitted. Customer support slow to respond Review collected by and hosted on G2.com.