Anova would benefit from anticipating key concerns/opportunities for deep-dive analysis during their already comprehensive preliminary analysis. Review collected by and hosted on G2.com.

Anova provides the backbone for our corporate Competitive Win : Loss program - giving us insights into the strengths and weaknesses of our products and sales process. Anova's proprietary methodology and technology ensure we understand our critical differentiators and gaps. Their easy-to-use self-service portal provides immediate access to the status of all interviews, immediate access to all transcripts (with the ability to search across competitors, keywords, and more), and quantitative comparisons with our competitors. When we need additional details, Anova is always willing to deliver deep-dive analysis to help us understand relevant drivers. Review collected by and hosted on G2.com.

On behalf of a cross-functional team, our Competitive Intelligence function works with Anova to provide insights into why our company wins and losses critical deals. As part of its commitment to the Corporate LT and cross-functional leadership, the CI/Anova team interviews 10% of all won and lost opportunities valued at greater than 100K. Using our proprietary model, Anova provides qualitative and quantitative feedback from key participants in the buying process. Anova delivers ~60% response rate from these buyers along with more accurate reasons for the win/loss than our previous internal model was able to. Review collected by and hosted on G2.com.

We scoped a few ad hoc projects, and the price Anova quoted was higher than other vendors. However, for the Win/Loss programs, we reviewed several vendors before choosing Anova, and the Anova pricing was in line with the other vendors on our shortlist. Review collected by and hosted on G2.com.

We have identified several areas to improve our service to clients, prospective clients, and intermediaries. We have also identified opportunities to follow up with specific clients/partners who had a particular issue. The verbatim quotes and detailed feedback from our clients, prospective clients, and intermediary partners helps "make the case" for specific improvements. Additionally, we have gained some competitive intelligence from the interviews, as they provide insight into what our competitors are doing well (or not doing well), and where our relative strengths and weaknesses are. Review collected by and hosted on G2.com.

There is nothing I dislike about Anova's services. Review collected by and hosted on G2.com.

I would ensure you investigate the myriad ways in which Anova can assist your organization. I can't say enough about their people -- our project team has been a phenomenal resource and are always willing to go the extra mile whenever asked. Truly top notch! Review collected by and hosted on G2.com.

Among many others, we have realized an enhanced approach to better selling to and retaining our prospects and clients in a much more surgical and methodical manner. This has allowed us to reduce our weaknesses and enhance our strengths throughout the organization -- not only from a sales and retention standpoint but also from a product, marketing, technology and service standpoint. Review collected by and hosted on G2.com.

Anova could have taken a more quantitative approach and shared more robust reporting. Review collected by and hosted on G2.com.

Anova has helped us uncover the voice of the buyer and identify some our sales and product challenges. Anova's interview analyses helped us prioritize our sales, marketing, and product initiatives. Review collected by and hosted on G2.com.

It was a great process. I didn't dislike any aspect of it. Review collected by and hosted on G2.com.

Finding pain points in our delivery that caused clients to churn. We have since improved our churn rate and done so through building process initially inspired by the process with Anova. Review collected by and hosted on G2.com.

We've had to work with Anova to articulate our key findings with the appropriate internal verbiage that resonates with our stakeholders. We have also had to work with the end deliverable template from a formatting perspective. Although these were initial concerns, we've ironed out both the verbiage and deliverable concerns at this point. Review collected by and hosted on G2.com.

We are trying to provide customer insight back to our lines of business on why we are winning or losing opportunities. Ideally, this insight is then used to fine tune our selling motions, value proposition, feature function, and overall customer experience. We have several on-going programs that have evolved into asking more poignant questions allowing our lines of business to be more strategic with positioning and messaging. Review collected by and hosted on G2.com.

Hard to think of one! If I have to mention one thing, that'd be navigating through the dashboard which is not very straightforward. Review collected by and hosted on G2.com.

Realizing our product and sales cycles' strengths and weaknesses. Hearing direct feedback from customer/evaluator and being able to address issues that were left unnoticed during implementation. Learning more about trends on reasons we are winning/losing, and how we are performing against our peers/competitors. Review collected by and hosted on G2.com.

Honestly nothing... the only downside was when my own team didn't take Anova's insights and adjust their own behaviors and performance quick enough to improve our execution. It had to be a top down belief system inside one's company Review collected by and hosted on G2.com.

Begin with an area where you feel you know the least about your clients and prospects Review collected by and hosted on G2.com.

Competitiveness of our products, services and pricing. True insight into the quality of our people. Practical ways to improve our processes of managing clients services Review collected by and hosted on G2.com.

There's nothing I can think of that they could have done better. COVID was a wrench in the works, but we managed through it together. Review collected by and hosted on G2.com.

If they provide a service you need, use them. Review collected by and hosted on G2.com.

Anova's analyses confirmed some things we expected and identified important areas we didn't. We're now socializing that information around the firm to help improve processes and training. Review collected by and hosted on G2.com.

Our team at Anova Consulting Group are proactive communicators and they mitigate any challenges before they occur. I can't think of anything I dislike about them or the organization. Review collected by and hosted on G2.com.

Anova Consulting Group helps us to uncover the traditional unspoken feedback that clients can be reluctant to share. This feedback and analysis is essential to quickly improve product, pricing, staffing, and support models that directly benefit our clients. Review collected by and hosted on G2.com.