I like that evidence for SOC2 audit can be gathered automatically via integration for many commonly used applications.

Getting real-time status on the project for the auditors and clients.

Clients can customize their controls according to the description that the auditors and client decided. Review collected by and hosted on G2.com.

Sometimes files extracted by the automation cannot be opened, which delays our audit process, and we need to ask the client for manual upload.

In addition, there is latency in logging in, which also delays our audit process.

Other than that, as an auditor, I can't think of any more dislikes :) Review collected by and hosted on G2.com.

We were able to import all of our custom controls to the platform and we have the flexibility to modify them as needed, which is key. I also like that they had integrations with all of the major tools we use, and they even created new ones based on our requests. The Customer Success team has also been very helpful. Review collected by and hosted on G2.com.

There were a couple of bugs and latency, but the support team was very responsive and has taken care of them. Review collected by and hosted on G2.com.

Anecdotes is a great centralized place to manage all of our compliance processes. The UX is straightforward and easy to use, and the fact that we were able to import our custom controls and we can customize them has helped us a lot.

They have many plugins that automatically collect evidence, saving a lot of time. I also like the gap analysis and the excellent support of the CS team. Review collected by and hosted on G2.com.

There was one plugin that we wanted that was not yet available. It is in their pipeline. Review collected by and hosted on G2.com.

Seeing multiple compliance frameworks in one place makes both internal and external auditing so much easier - it also helps spot control gaps and remediates them quickly. The Customer Success team is one of the best I have worked with. Review collected by and hosted on G2.com.

Sometimes the software can be slow, but since I have got a new, faster laptop, these problems seem to have been resolved. Each time I have had an issue where something hasn't worked as excepted, it has been resolved very quickly. Review collected by and hosted on G2.com.

Once we connected the plugins (was straightforward), the platform automatically collected the evidence and flagged gaps that we had. This allowed me to get working on our foundation very quickly and made us more secure overall Review collected by and hosted on G2.com.

So far I haven't identified something I don't like. Whenever I had any question I spoke with the customer success team that was responsive and helpful Review collected by and hosted on G2.com.

Anecdotes provide a structured approach to designing your control framework, quickly evaluating gaps and connecting to your infrastructure and security tools to collect evidence. Communication with the auditor during an audit is accessible and great using the system and helps quickly track and resolve issues. Review collected by and hosted on G2.com.

Although Anecdotes connect to multiple source systems, bringing in evidence, it lacks some connectors and does not always collect the proper evidence. Evidence collection is constantly changing, and their support team always adds more evidence following our requests. Review collected by and hosted on G2.com.

Anecdotes were absolutely a lifesaver for us when we had undergone an ISO 27001. The integration to literally any platform we use, from AWS to the most minute ones, was incredible and made our evidence collection and eventually the ISO certification SO MUCH easier Review collected by and hosted on G2.com.

The ISO advisor anecdotes have offered in the past was brilliant, and really took us through the ISO process and is an absolute must for young startups. Unfortunately, from my understanding, they don't offer that anymore Review collected by and hosted on G2.com.

We are working with Anecdotes on obtaining a new accreditation for our company, to which lots of the content is new to us. Their knowledge and guidance of what is required and how we can achieve our goals has been really helpful. We have also had some internal delays and Anecdotes have been very accomodating to us, which we greatly appreciate. Definitely recommend this company if you are looking to work towards new accreditations. Our customer success manager is also always presented well, with a very positive attitude. Calls with the team are always a pleasure. Review collected by and hosted on G2.com.

I have no major complaints at this point. Our customer success manager has been great at keeping us on track and accountable for our progress. There was an occasion when we faced minor issues with the platform, however, these were resolved in a timely manner so did not have a significant impact. Review collected by and hosted on G2.com.

Retrieve the data from the systems defined for the project in real-time effortlessly. The system provides a real-time indication to the visitor, offering convenience to both the visitor and the customer. Review collected by and hosted on G2.com.

For specific requests, the system would retrieve Excel, such as a request to configure alerts in a particular system and send a request to retrieve recent users without settings. Review collected by and hosted on G2.com.

Anecdotes enabled us to take a process we had no idea how to address and turn it into a fully automated part of the business. In addition, their service is exceptional. Review collected by and hosted on G2.com.

To be honest I can't think of a single thing. They aren't the cheapest option in the market but with that level of quality (both product and service), why would they be. Review collected by and hosted on G2.com.