Anaplan Features
Platform (91)
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Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
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Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
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Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
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Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Action Management
Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Benefits Dashboard
Use a dashboard to view benefits that are selected by employees or offered by employers
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Training Management
Track employee/learner's progression through training programs
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Orientation Workflow Management
Create orientation programs for new employees or students
Task Management
Create, manage and track all task activities and progression
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Mobile Access
Access software remotely via mobile devices
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Initiative Management
Create and manage internal campaigns to improve company culture or business strategy.
Workflow Management
Create, design and manage workflows for repetitive tasks
Community Management
Enable students, customers or employees to engage with each other in a particular space online or offline
Employee Referral Management
Manage and track employee referrals for open job positions
Candidate Management
Build, track, and maintain relationships with candidates
Workflow Management
Create, design and manage workflows for repetitive tasks
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Advertising Management
Manage advertising space and its sales within your network or publication
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Email Management
Manage, store and organize emails within the system or via third-party apps
Job Management
Manage and track all job information and associated tasks
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
File Management
Create, save, and store files
Job Management
Manage and track all job information and associated tasks
Data Storage Management
Manage and store data in a database
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Job Application Management
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Competency Management
Catalog, manage, and develop employee skill sets
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Evaluation Management
Create, share, and manage the distribution of job descriptions/duties
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Reward Structuring
Define compensation packages and allowance plans within the system. Specify the various components of compensation, including base pay, bonuses, and equity. Structure compensation pools and hierarchies for continual planning.
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Event Management
Coordinate new hire, transfer, promotion, and termination events within the system using rules to automatically facilitate the associated compensation adjustments.
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Workflow Automation
Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.
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Compensation History
Access employee compensation history and talent records when evaluating compensation adjustments to inform decision making.
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Automated Compliance
Maintain compliance with corporate policies, state mandates, and federal regulations regarding compensation with built in compliance features, including automated identification and flagging of unapproved behaviors.
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Performance Management Integration
Integrate employee performance data from a third-party performance management solution to supplement compensation history and establish pay-for-performance compensation structures.
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Embedded Analytics
View budgetory allocations across the organization, compensation information related to individual employees or departments, and underlying compensation trends in analytics dashboards embedded in the system.
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Reporting Capabilities
Create standard and ad-hoc reports of compensation data within the system. Trends and other graphical representations of data displayed by analytics dashboards can be included in reports.
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Compensation Data Management
Easily import data into or export data from the system, and access employee compensation data quickly within the system. Create compensation hierarchies so that managers can access relevant team information.
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Internationalization
Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system.
Bonus Management
Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts
Real-Time Data
Receive data and information in real time
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Benefits Management
Record employee's benefit plans and selections throughout career progression
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Budget Management
Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Document Management
Store, manage, and track all electronic documents in a centralized location
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Workforce Management Platform Features (28)
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Labor Forecasting
Predict the number and types of employees necessary to meet anticipated demand to control labor costs.
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Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
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Absence & Leave Management
Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.
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Skills Management
Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
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Succession Planning
Identify high performing employees with potential to be promoted with minimal development.
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Workforce Analytics
Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
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Mobile Shift Scheduling
Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
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Team Communication
Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Budgeting/Forecasting
Create budgets based on historical data and future projections
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Employee Scheduling
Assign working shifts or tasks to employees based on their availability
Time Off Management
Track and manage employee time-off, vacation, and sick leave requests
Workflow Management
Create, design and manage workflows for repetitive tasks
Timesheet Management
Track the amount of time spent on a job or task
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Activity Tracking
Track and document all activities across devices, networks, and other systems
Sick Leave Tracking
Track and manage sick leave time
Vacation/Leave Tracking
Request, track, and manage time off requests and vacation time
Skills Tracking
Track employee skills, competencies, training & qualifications
Variable Workforce
Utilize third party services to cover unforeseen labor needs
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Incentives (4)
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Badges
Assigns achievement badges to high-performing employees based on pre-determined standards.
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Triggers
Automatically recognizes achievements that should be added to the leaderboard.
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Commission Calculator
Helps users determine sales goals by calculating potential commission rates.
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Leaderboards
Highlights top-performing employees to publicly reward their achievements.
Personalization (6)
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Profiles
Creates user profiles similar to social media pages that display private or public statuses and updates.
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Custom Reports
Generates reports with customizable fields to further understand employee performance.
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Dashboards
Visualizes individual and team insights such as new leads and outbound calls.
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Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Sales Reports
Reports specific to sales analysis for trends and strategies
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Administrative (3)
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Employee Structure
Organizes team members by roles, activities and objectives and weighs tasks by importance.
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Behavior Monitoring
Allows managers and administrators to peruse profiles and monitor employee behavior and performance.
Financial Insight (4)
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Budgeting
Uses collected data to assist organizations in understanding what they can afford now, and in years to come.
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Forecasting
Creates a continuous and recurrent planning process that can be calculated according to a specified and customizable timeline.
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Planning
Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly.
Budgeting/Forecasting
Create budgets based on historical data and future projections
Data (5)
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Data Visualization
Offers methods of visualizing data via customizable dashboards, statistical graphs, and charts.
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Data Analysis
Scours data for actionable insights.
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Custom Reporting
Allows users to customize their own reports according to business needs.
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Reporting Templates
Provides pre-built reporting templates to organize data for payroll, manufacturing, and other company factions.
Real-Time Data
Receive data and information in real time
Status Communication (5)
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Collaboration
Allows for searchable communication within the tool via notes, checklists, and discussions to ensure clarity between users.
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Version Control
Reflects updates immediately, ensuring users have the most recent data while maintaining records of past performance.
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Real-Time Data Updates
Updates varying factors in real-time, assuring forecasts and inferences are continually made according to the most recent information.
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Scorecards
Displays and shares company performance data to increase transparency across the board.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Analytics (10)
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Demand Forecasting
Forecast customer demand using historical insights and simulations
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Asset Tracking - Supply Chain Planning
Monitors and tracks the physical status of goods and materials
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Data Collection - Supply Chain Planning
Aggregates and centralizes data regarding product movement, materials management, and financial information
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Business Reporting - Supply Chain Planning
Generates reports that identify KPIs and other relevant metrics
Status Tracking
Track the status over time for a request, process, asset, or transaction
Real-Time Data
Receive data and information in real time
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Variance Analysis
Project out as the year progresses to accommodate trends that affect key business drivers.
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Forecasts Comparison
compare Income Statement, Balance Sheet, and Cash Flow for multiple periods
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Forward Looking
Forward-looking Balance Sheet and Cash Flow Statements are synchronized with GL data
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
Warehouse Management (24)
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Sales and Operations Planning - Supply Chain Planning
Provides comprehensive visibility and oversight into supply chain operations
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Production Planning - Supply Chain Planning
Provides inventory scheduling and inventory management functionalities
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Workforce Management - Supply Chain Planning
Provides employee scheduling and employee management functionalities
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Process Automation - Supply Chain Planning
Automates the tracking and recording of activities within the entire supply chain lifecycle
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Supplier Management
Manage all supplier data and operations
Inventory Management
Track and manage inventory levels to maintain proper supply
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Purchase Order Management
Create, send, and track purchase orders and their statuses
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Workflow Management
Create, design and manage workflows for repetitive tasks
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Logistics Management
Management of the flow of things between point of origin and point of consumption.
Returns Management
Track and facilitate returns of products sold
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Warehouse Management
Manage and track operations and inventory within warehouses
Sourcing Management
Negotiate best prices and choose the right vendor for various purchases
Import/Export Management
Management of inbound and outbound shipments in the context of international trade
Document Management
Store, manage, and track all electronic documents in a centralized location
Shipping Management
Manage and track orders being shipped to customers
Transportation Management
Organize and track the physical movement of goods from one location to another
Collaborate (2)
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Optimization
Plan and optimize resources effectively.
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Supply Chain Planning
Create supply plans based on things such as predicted demand, capacity, and material availability
Logistics (3)
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Warehouse Optimization
Plan warehouse activity to execute adjustments to sales and inventory targets
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Inventory Targets
Establish inventory targets based on changes to the sales plan
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Procurement Planning
Ability to figure out what products to buy and when to buy them.
Budget Creation (7)
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Data Import
Import trial balance, monthly P&L, balance sheets, and other types of financial data
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Budget Hierarchies
Define budget structure elements and how they are linked hierarchically
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Versioning
Keeps track of all versions of a budget and allows users to compare versions
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Formulas
Include budgeting formulas to estimate direct and indirect costs, operating and non-operating revenues
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What-If
Test the potential financial impact of business decisions on revenues and expenses
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Budget Periods
Users can customize standard budget periods (3, 9, or 12 months)
Real-Time Data
Receive data and information in real time
Budget Management (3)
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Consolidation
Consolidate multiple budgets from different departments or business entities
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Adjustments
Users with administrative access rights can modify budgets
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Workflows
Workflows are used to define the steps required to alter budgets and who needs to approve changes
Forecasting (6)
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Historical Data
Forecasting is based on past transactions and historical financial or operational data
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Reforecast
Ability to recreate forecasts to include new information that may impact budgets
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Forecast Types
Support multiple types of forecasts such as balance sheet and cash flow forecasts
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Rolling Forecasts
Used to review and update budgeting assumptions for a predefined period (usually one year)
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AI
Uses AI algorithms and models to predict future trends and outcomes, based on historical data and patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reconciliation (9)
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Consolidation
Data from multiple systems can be centralized into a single repository
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Management
Financial information can be imported from multiple sources such as spreadsheets, text files, or databases
Accounting
Match invoices, payments, and bank statement information
Built-in Accounting
Accounting functionality within the system, not requiring integration with third-party tools
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Task Management
Create, manage and track all task activities and progression
Tax Management
Implementation of various strategies to manage tax obligations via planning and maintaining compliance
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Financial Consolidation & Close Management
Bring together financial information by collecting data from multiple ledgers and close financial processes
Reporting (3)
Report Types
Provide multiple types of reports such as point-in-time snapshot reports, or year over year
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Standard
Offers standard financial reports out of the box
Custom
Allows users to edit reports and to combine multiple reports
Closing Process (3)
Audit
Creates workflows to assign tasks for audit and inspections, monitor work in progress, timelines, and approvals.
Journal Entries
Adjusts journal entries in order to have an accurate balance sheet and income statement
Distribution
Financial statements and statistical reports (such as KPI) can be assembled into financial packages
Financial Planning (4)
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Extended Planning
Analysis that creates business plans outside of finance, including sales, marketing, or HR.
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Reporting
Reports on departmental KPI metrics measured against targets.
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Integration
Consolidates planning processes across an organization into a single solution.
Self-Service Reporting
Allow users to create their own reports and financial statements
Resource Planning - Workforce Planning (4)
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Reconciliation
Ensures data is aligned and consistent across databases in departments like accounting, payroll, and recruiting
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Headcount Planning
Provides overview of planning and prediction for current and future employee headcount
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Reporting
Outputs reports on headcount and budgeting analytics
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Expense Planning
Calculates outputs for budgeting and predicting expenses related to base compensation like salary and benefits
Human Resources - Workforce Planning (4)
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Integrations & APIs
Offers integration with numerous adjacent HR and ERP software solutions like accounting, workforce management, CPM, HR analytics, org charts, and ATS
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Compensation Bands
Provides overview of salaray ranges in relation to job levels
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Org Chart
Offers the ability to rearrange company hierarchy and employee details in a chart format
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Recruitment Workflows
Onboarding and offboarding procedures are automated to streamline approval processes for stakeholders
Benchmarking and Equity - Compensation Management (3)
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Benchmarking Data
Displays and compares pay equity information, comparing the parity of pay across demographics.
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Pay Equity
Comes with native pay equity module or capabilities.
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Salary Bands
Facilitates organizing workers into salary bands and comparing or contrasting across different levels in the organization.
Sales Performance Features - Sales Planning (7)
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Account Scoring
Provides ability to score accounts based on potential revenue to prioritize accordingly.
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Revenue Planning
Provides ability to structure topline revenue goals.
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Account Segmentation
Segment accounts based on ideal customer profile and business objectives.
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Sales Performance
Ability to monitor plan performance data to identify deviations and course correct for rep and business unit.
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Sales Forecasting
Forecast sales data for sales teams, individual reps, territories, or products.
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Integrations
Integrates with a variety of business systems to pull in relevant data and make data-driven decisions.
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Scenario Modeling
Abilty to create and run "what-if" scenario modeling to inform business decisions.
Territory Management - Sales Planning (2)
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Territory Management
Ability to manage distribution of territories and alter segmentation and coverage to meet business goals.
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Territory Planning
Define territories to ensure optimized market coverage and allocate resources appropriately.
Quota & Capacity Management - Sales Planning (3)
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Quota Management
Ability to manage and adjust quotas continuously as needed based on market changes, new hires, territory changes.
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Capacity Management
Enable organizations to adjust sales capacity based on volatility such as headcount changes, restructuring, or organizational growth.
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Quota Planning
Design quota targets based on factors such as account size, rep performance, and pipeline needs.
Agentic AI - Sales Planning (2)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
Agentic AI - Sales Performance Management (3)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - FP&A (Financial Planning & Analysis) (2)
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Budgeting and Forecasting (3)
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
AI - Financial Close (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Compliance
Uses AI to ensure the following of rules and creates detailed audit trails which helps compliance and audit preparation.
Reconciliation
Uses AI to match transactions across accounts and systems, and flag exceptions and discrepencies.
Data Collection
Uses AI to extract, clean, and validate financial data from disparate sources, while identifying errors and inconsistencies.
Analysis
Generates AI-assisted financial reports and provides thorough analytical insights.
Additional Functionality (239)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Gamification
Games or game-like elements to track progress and reward accomplishments
Real-Time Updates
Receive system updates as soon as any changes are made
Employee Reward Programs
Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Ongoing Performance Tracking
Provides real-time feedback and assessments on employee performance, skills, and accomplishments
Benchmarking
Compare key metrics for the business against prominent players in the industry
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
For Sales Teams/Organizations
Caters to sales teams
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Sales Planning
Define sales targets and create strategies to meet goals or marketing results
Single Sign On
Allow users to access multiple services after entering their login credentials once
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Forecasting
Form predictions based on past and present data/trends
Quota Planning
Plan target quotas that sales representatives are expected to meet within a specific period.
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Rewards Points
A type of incentive earned through making purchases in select categories.
Organizational Charting
Diagram that shows the structure of an organization and the relationships between parts
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Branding
Add customized logos and colors to align with company branding
Milestone Tracking
Monitor task progress and planned accomplishments to better manage project status
Territory Management
Organize customer data and accounts by user or geography
Performance Appraisal
Evaluation process that provides feedback on an employee's job performance
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Sales Onboarding & Training
Process of training new hires by providing them with sales tools and knowledge needed to complete the job
Employee Recognition
Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Ratings/Reviews
Ratings/Reviews
API
Application programming interface that allows for integration with other systems/databases
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Assignment Management
Assign issues and tasks based on availability or required skills
Lead Scoring
Score a lead based on quality or likelihood to buy/convert based on predetermined criteria
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Electronic Signature
Digitally sign online documents
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Kanban Board
Visualization tool to organize and optimize tasks and track their status at every stage of workflow
Email Management
Manage, store and organize emails within the system or via third-party apps
Commenting/Notes
Leave comments and notes on documents for others to view
Data Import/Export
Import and export data to and from software applications
Prospecting Tools
Tools designed to streamline the process of lead generation and management for sales teams
Interaction Tracking
Track interaction history by documenting conversations for contacts
Product Catalog
Present a catalog of inventory that customers can view
Live Chat
Ability to chat online in real time
Sales Pipeline Management
Pipeline view and tracking lead status
Appointment Scheduling
Schedule appointments via a calendar
Email Templates
Pre-made examples and templates for emails
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Transfers/Routing
Transfer queries and organize messages between agents
Activity/News Feed
Continuous profile-based stream of news and activity
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Document Management
Store, manage, and track all electronic documents in a centralized location
Task Management
Create, manage and track all task activities and progression
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Mobile Access
Access software remotely via mobile devices
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Mobile App
Access the system via a mobile application
Call Logging
Collects essential call data such as call origin, call destination, call length, and other transaction details
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Predictive Analytics
Predict future data based on historical data sets
Multi-Language
Manage and support multiple languages
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Currency Management
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Real-Time Analytics
Analyze and gain insights into data in real-time
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Tax Management
Implementation of various strategies to manage tax obligations via planning and maintaining compliance
Investment Management
Manage and handle financial assets as well as other investments.
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Data Import/Export
Import and export data to and from software applications
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Mobile Access
Access software remotely via mobile devices
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
API
Application programming interface that allows for integration with other systems/databases
Project Time Tracking
Measure time to completion or hours worked for projects
Projections
Estimate or forecast of a future scenario based on the study of present trends
Consolidation/Roll-Up
Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting
General Ledger
Centralized accounting record which tracks all financial transactions
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Configurable Workflow
Configure existing workflows to meet your organization's needs
Dashboard Creation
Creation and customization of dashboards
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Electronic Payments
Electronically collect payments for goods or services
Revenue Recognition
An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
"What If" Scenarios
Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
Workflow Management
Create, design and manage workflows for repetitive tasks
Multi-Currency
Manage and handle various international currencies
Planning Tools
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Customizable Reports
Alter the layout and content of reports
Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Multi-Company
Manage the accounting and financial aspects of multiple locations or companies in a single location
For Investors & Traders
Used by retail investors and active traders/day traders
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Purchase Order Management
Create, send, and track purchase orders and their statuses
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Receipt Management
Upload, track, and submit receipts in a central database
Profit/Loss Statement
A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
Income & Balance Sheet
A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Duplicate Detection
Compare new data with existing records to detect duplicate entries
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compensation Statements
Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Automated Receipt Matching
Match digital receipt images or data with corresponding expense entries
Organizational Charting
Diagram that shows the structure of an organization and the relationships between parts
Market Data Analysis
Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
Employee Reward Programs
Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
Employee Portal
Online portal where employees can access and track their own information
Compensation Plan Modeling
Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Real-Time Reporting
Active reporting of data and metrics
Shift Swapping
Managing and trading shift details between employees
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Time Off Requests
Tools that allow employees to request/schedule time off
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Document Storage
Store and organize documents in a centralized system
Real-Time Data
Receive data and information in real time
Data Import/Export
Import and export data to and from software applications
Time & Attendance
Track and manage employee's work hours to improve payroll accuracy
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Clock In/Out
Track employees' arrival and departure timings for payroll purposes
Customizable Reports
Alter the layout and content of reports
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Visualization
Graphical representation of data
Purchase Order Management
Create, send, and track purchase orders and their statuses
Expense Management
Plan, pay and track business related expenses.
Ad hoc Reporting
Generate one-off reports that meet information requirements
Multi-Company
Manage the accounting and financial aspects of multiple locations or companies in a single location
Profit/Loss Statement
A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
Workflow Management
Create, design and manage workflows for repetitive tasks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Reports
Alter the layout and content of reports
Forecasting
Form predictions based on past and present data/trends
Dashboard Creation
Creation and customization of dashboards
Self-Service Reporting
Allow users to create their own reports and financial statements
Multi-Currency
Manage and handle various international currencies
Financial Management
Plan, manage, and track the financial activities of an individual or organization
"What If" Scenarios
Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Real-Time Reporting
Active reporting of data and metrics
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Receipt Management
Upload, track, and submit receipts in a central database
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Version Control
Track revisions and updates made to files and navigate between different versions
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
General Ledger
Centralized accounting record which tracks all financial transactions
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Consolidation/Roll-Up
Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Income & Balance Sheet
A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
Multi-Department/Project
Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
API
Application programming interface that allows for integration with other systems/databases
Chart of Accounts
A financial statement that lists a company's accounts and details the account type and balance
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Income & Balance Sheet
A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
Profit/Loss Statement
A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
Financial Reporting
Generate reports to assess the financial performance of an organization
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Currency
Manage and handle various international currencies
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Accounting Integration
Integrate with a third-party accounting system
General Ledger
Centralized accounting record which tracks all financial transactions
Multi-Country
Pay employees in multiple countries using correct currencies and correct tax deduction amounts
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Cost Database
Collection of data related to the costs associated with various items, products, services, or activities
Financial Templates
Checklists
An itemized to do list that can be edited as tasks are completed
Receivables Ledger
A list of customers and their payments due updated on a monthly basis
Multiple Projects
Ability to handle several projects simultaneously
Accounts Receivable
Track outstanding invoices and the money owed from clients
Accounts Payable
Track money owed to a company's creditors/suppliers
Budgeting/Forecasting
Create budgets based on historical data and future projections
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Order Fulfillment
Manage the process of receiving, preparing, and delivering orders for goods/products
API
Application programming interface that allows for integration with other systems/databases
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Bills of Material
Material list of manufacturing parts and associated costs
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
EDI
Transfer of data from one computer system to another
Inventory Optimization
Maintain and control the stock level of inventory
Multi-Location
Manage and support multiple locations
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Reports
Alter the layout and content of reports
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Quotes/Estimates
Generate quotes or estimates for customers
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Compensation history is the private information that some companies may choose to ask candidates for during the interview process. Learn about states where asking salary history is banned, the benefits of having this data, and more.
Compensation statements outline an employee’s compensation history, including all employer-provided benefits and rewards, throughout the fiscal year. Learn more about the elements included in a compensation statement and why it’s important to create one.
Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy.
Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process.


