---
title: AmWell Reviews
meta_title: 'AmWell Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how AmWell works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2025-11-26'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---

# AmWell Reviews
**Vendor:** American Well  
**Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About AmWell
AmWell is a cloud-based telemedicine management solution designed for practices of all sizes.Its primary feature includes a customizable telehealth application, doctor scheduling, and multiway video.




## AmWell Reviews
  ### 1. Helps us connect with patients 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2017

**What do you like best about AmWell?**

I like the ease of the platform and the customizations that can be done.

**What do you dislike about AmWell?**

I wish it would sync with EMRs better. I also would like it to incorporate more data (ie - Fitbit, glucometers, food diaries) to give a fuller picture of the patient. 

**Recommendations to others considering AmWell:**

It is difficult to use with patients who do not have excellent cell coverage or Wi-Fi. Calls drop more frequently than I would prefer. 

**What problems is AmWell solving and how is that benefiting you?**

 Telemed solution, app for provider visits


## AmWell Discussions
  - [What is AmWell used for?](https://www.g2.com/discussions/what-is-amwell-used-for)

- [View AmWell pricing details and edition comparison](https://www.g2.com/products/amwell/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A19%3A12+-0500&secure%5Bsession_id%5D=cb7ecfc5-53bd-40c4-8573-bb059eb72f2f&secure%5Btoken%5D=eb3ff022978a2fd52ca5e2399d0128352501f36f278693f0220d0ecc8e2707a5&format=llm_user)

## AmWell Features
**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration
- Third-Party Integrations

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation
- Multi-Provider Practice

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Additional Functionality**
- Customizable Templates
- Communication Management
- Document Storage
- Self Service Portal
- Activity Dashboard
- Compliance Management
- For Medical Purposes
- Appointment Scheduling
- Softphone
- Chat/Messaging
- Reminders
- Records Management
- AI Copilot
- Secure Data Storage
- Remote Treatment Planning
- Surveys & Feedback
- Customizable Forms
- Video Conferencing
- Appointment Management
- Multi-Location
- Mobile Alerts
- Practice Management
- Billing & Invoicing
- Reporting & Statistics
- Charting
- Generative AI
- API
- Email Reminders
- Confirmations/Reminders
- Online Forms
- Claims Management
- File Sharing
- Electronic Payments
- Calendar Management
- Payment Processing
- One-to-One Messaging
- HIPAA Compliant
- Alerts/Notifications
- Live Chat
- Monitoring
- Client Portal
- Medical Billing
- Workflow Management
- Scheduling
- Virtual Waiting Room
- Mobile Access
- E-Prescribing
- Two-Way Audio & Video
- Document Management

## Top AmWell Alternatives
  - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews)
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (604 reviews)
  - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)