Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"AMS360: All-in-One Efficiency with Room for Outlook Sync Improvement"
5/5
What do you like best about AMS360?

I like that AMS360 brings everything I need into one place, which saves time and boosts efficiency. The cross-platform use is a real plus for me as it helps in attaching my Outlook conversations directly to the activities created in the software. The setup process was intuitive, which made getting started with AMS360 much easier. Review collected by and hosted on G2.com.

What do you dislike about AMS360?

Syncing with Outlook needs better optimization with the newer versions of Outlook. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for letting us know what you think about AMS360! We value your opinion and appreciate you taking the time to share your experience.

AE
Angela E.
Insurance Agent
Small-Business (50 or fewer emp.)
"All Client Activity info in one place"
4/5
What do you like best about AMS360?

Activites system all info on clients kept in one location Review collected by and hosted on G2.com.

What do you dislike about AMS360?

It can be sluggish, limited customization, carrier downloads fail to sync correctly sometimes, Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for taking the time to share your experience with AMS360! We're glad to hear that you find our product helpful for keeping all client data in one place. We appreciate your review and look forward to continuing our partnership.

Amanda P.
AP
Amanda P.
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly Tool with Minor File Management Issues"
4.5/5
What do you like best about AMS360?

I find AMS360 easy to use and quick. It rarely has system errors, which makes my tasks smoother. Review collected by and hosted on G2.com.

What do you dislike about AMS360?

The only thing is we have a lot of files that are duplicates and we have to search for the correct one sometimes. If deleting those files could be a faster process, that would help. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for taking the time to share your experience with AMS360, Amanda! We value your opinion and appreciate you taking the time to share your input. Please don’t hesitate to reach out if you need anything in the future.  

K. M.
KM
K. M.
Personal Lines Agent & CSR
Small-Business (50 or fewer emp.)
"New User - Finds Helpful"
5/5
What do you like best about AMS360?

I’d prefer it if my quick-actions menu were listed on the top bar instead of along the right edge, though that’s just my personal preference. As it is now, I don’t like how many extra clicks it takes to get to what I need. Review collected by and hosted on G2.com.

What do you dislike about AMS360?

I don't like how my coworkers have the option to switch from the main page to customer lookup, etc, from the top toolbar, while I have to open the hamburger menu to get to that screen. Other than that, love this program. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for your review of AMS360! We appreciate your feedback on the quick-actions menu placement and will take it into consideration for future updates. We appreciate your input and look forward to continuing our partnership.

Amanda R.
AR
Amanda R.
Account Manager
Small-Business (50 or fewer emp.)
"User-Friendly Experience with Exceptionally Helpful Support"
4.5/5
What do you like best about AMS360?

It's very user friendly and the support team is very helpful Review collected by and hosted on G2.com.

What do you dislike about AMS360?

Some of the forms do not pull over in its entirety such as information on submissions Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thanks for your feedback, Amanda! It's our goal to provide an exceptional user experience, so we're glad to hear you find AMS360 easy to use. Please don’t hesitate to reach out if you need anything in the future.

Sharine H.
SH
Sharine H.
Office Manager/agent
Small-Business (50 or fewer emp.)
"AMS Is Too Expensive for Small Agencies"
2.5/5
What do you like best about AMS360?

Their support and the ease of doing acord forms like COI Review collected by and hosted on G2.com.

What do you dislike about AMS360?

AMS is expensive for small agencies and there is just too much. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for your feedback, Sharine. We are continuously working to improve our software. We appreciate your input and will take it into consideration for future updates.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Effortless Policy Management with Seamless Integrations"
5/5
What do you like best about AMS360?

The most helpful thing about AMS360 is how easy it is to input policies, renew them, and update information. The integrations are also pretty seamless. Yes, worth the price. Review collected by and hosted on G2.com.

What do you dislike about AMS360?

For commercial account managers, I can't think of any downsides to AMS360. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for your review of AMS360! We're happy to be a part of your business and appreciate your feedback!

Sharie G.
SG
Sharie G.
Owner/Producer
Small-Business (50 or fewer emp.)
"Great for Small Agencies, but Pricing Needs to Be More Affordable"
3.5/5
What do you like best about AMS360?

Great agency management system for small business owners. Review collected by and hosted on G2.com.

What do you dislike about AMS360?

The cost is just not affordable to us. We are shopping for a new agency management system that is cost-effective and works well. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for letting us know what you think about AMS360. We appreciate your input and will take it into consideration for future updates.

ES
Elizabeth S.
Small-Business (50 or fewer emp.)
"Solid Tool for Storing Client Information with Integration Gaps"
3.5/5
What do you like best about AMS360?

I like using AMS360 because it allows me to store all of our client information efficiently. I also appreciate that all of the policies can be downloaded into each client's profile and are easily accessible. Plus, it integrates with our carriers, which is really convenient. Review collected by and hosted on G2.com.

What do you dislike about AMS360?

The client information is very choppy, and I have to go into different screens to enter all of the client data. All of it doesn't always get entered by the agents because they don't go to the other screens to do so. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for sharing your thoughts with us, Elizabeth. We're glad to hear that you find AMS360 efficient for storing client information and appreciate the convenience of policy accessibility and carrier integration. We appreciate your input and will take it into consideration for future updates. We value your business and aim to provide the best experience possible.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Quick, Easy Logging That Keeps Everything Organized"
5/5
What do you like best about AMS360?

Logging all information is quick and easy Review collected by and hosted on G2.com.

What do you dislike about AMS360?

You got rid of the being able to add multiple email address on one line, and you got rid of added suspenses when in a policy. It makes if harder to do a quick add suspense on a specific policy. Review collected by and hosted on G2.com.

Response from Nate McKissick of AMS360
Edit edit

Thank you for your review of AMS360! We value your opinion and appreciate you taking the time to share your experience. Please don’t hesitate to reach out if you need anything in the future.