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Amplitude Web Experimentation Reviews & Product Details

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Amplitude Web Experimentation Reviews (10)

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Amplitude Web Experimentation Reviews (10)

3.8
10 reviews

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Jake S.
JS
Growth Marketing Manager
Mid-Market (51-1000 emp.)
"Easy Setup and Collaboration, But Limited Web Component Flexibility"
What do you like best about Amplitude Web Experimentation?

I really like how easy it is to set up and use. It walks you through a really structured setup of the experiment to make sure you've considered every variable necessary to make it a success. We also use Amplitude for product experiments, so it allows our product and marketing teams to see what each other is working on at any given time. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

I wish you could more easily move web components around. We decided to go with Amplitude for this because the A/B test add-on for our website platform was too expensive, but this really doesn't go as far as we need it to in order to really make it the best possible tool for us. It's pretty limited to edits that you can make within the existing structure. Review collected by and hosted on G2.com.

Response from Amanda Brush of Amplitude Web Experimentation

Hi Jake,

Thanks for the detailed review! We’re glad Amplitude Web Experimentation made setup straightforward and helps product and marketing stay aligned on what’s running. We hear you on wanting more flexibility to move components around.

Here are a couple options you can use today:

In the Visual Editor, you can rearrange elements (move within the DOM) and adjust CSS/HTML directly for each variant. This covers many layout tweaks without code deploys.

We also added a click‑to‑move experience in the Visual Editor to make element rearrangement even easier for non‑developers.

For deeper structural changes (new layouts, dynamic components, cross‑page logic), consider Feature Experiments with flags so engineering can ship code‑level variants and still analyze in Amplitude.

If you’d like, we can look at your specific use case and suggest the quickest path to the changes you want: https://support.amplitude.com/

Kyle K.
KK
Staff Product Manager
Enterprise (> 1000 emp.)
"Intuitive Web Experimentation Empowers Product Managers to Scale"
What do you like best about Amplitude Web Experimentation?

The web experimentation is incredibly intuitive and easy to use for a product manager. It was super easy to setup, and the ability to run my own experiments on content and images without having to involve my development team makes this tool a big win for our ability to scale. We run tests every 2 weeks without issue, a pace we've never hit before with other tools. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

Web experimentation isn't always the most exact way to target our users. Many times we're trying to target specific cohorts, which requires a feature experiment. But when we want to run an experiment that requires both URL query parameters and a specific cohort, we're sort of lost. Feature experiments are much more consistent and reliable, but more difficult to target. Review collected by and hosted on G2.com.

Guillaume L.
GL
Lead CRO
Small-Business (50 or fewer emp.)
"Limited in features and reporting is grossly inacurrate"
What do you like best about Amplitude Web Experimentation?

The idea that the testing platform is connected directly to Amplitude analytics Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

The fact that the testing platform isn't allowing deep dive analysis that leverage the existing reporting feature of amplitude analytics and we have experienced a lot of data issues misleading us into the wrong outcome - the customer support that hasn't been very reactive and our account manager being very dismissive about it ("it is free what do you expect"?). The testing tool despite being integrated in Amplitude very much feels like it is a 3rd party tool that was grafted onto the analytics platform but where the integration wasn't full completed. The tool is not mature enough to compete against the big players on the market and the Amplitude team have very much relied on their customers to be the guinea pigs. I believe it has strong potential however it will require some serious effort to make it a reliable and strong contender Review collected by and hosted on G2.com.

Response from Tamara Kecman of Amplitude Web Experimentation

Thank you for your candid feedback. We're sorry to hear about the challenges you've faced; especially around reporting accuracy, integration depth, and support responsiveness. That’s not the experience we aim to deliver. We’re actively investing in making the tool more reliable, better integrated with analytics, and more robust overall.

Our product team would love to connect directly to learn more about your use cases and challenges—your input is invaluable as we continue to improve.

We really appreciate your input, and thanks again for helping us build a better product.

Verified User in Information Technology and Services
EI
Mid-Market (51-1000 emp.)
"Amplitude experiment business review and feedback"
What do you like best about Amplitude Web Experimentation?

Convenience and intuitiveness as the platform is connected to analytics and all other blades within the same UI.

Easy to get up and running with WYSWYG to setup web experiments with low lift from engineering side.

The agentic capabilities allow clients to setup more tests running at the same time and at a higher frequency.

Seamless integration with Cohorts makes it easy to have data continuing between capabilities within Amplitude. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

Its new(er) to amplitude product engineering team so product support takes longer than analytics support. Flicker issues still remain on clients and that puts it technologically weaker compared to competing experiment platforms. Review collected by and hosted on G2.com.

Response from Amanda Brush of Amplitude Web Experimentation

Thanks for the detailed review—we’re glad Web Experimentation feels intuitive and convenient alongside Analytics, and that the visual editor, agentic capabilities, and Cohorts integration are helping you run more tests with less engineering lift and keep data flowing across Amplitude.

We hear you that Web Experimentation is newer than core Analytics and that support and product polish can feel a bit behind - we’re actively investing in both, including implementation patterns like loading the experiment script early and using our anti‑flicker options to minimize visual flash in production, especially when moving off tag‑manager-based setups.

If you’d like us to review your current implementation and flicker behavior, our team is happy to dig in with you via https://support.amplitude.com/.

Verified User in Fund-Raising
UF
Mid-Market (51-1000 emp.)
"Great tool, disruptive potential but room for improvement"
What do you like best about Amplitude Web Experimentation?

It takes away the development time, and opens up and all range of possibilities potentially that are in the hands of the team. It's potentially so easy to set up and launch a test. I find one of the strongest use cases with copywriting team. We always have endless discussions about whihc copy to use, low-code experimentation removes this and allow us to simplytest our hypothesis. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

* the tool is affecting our performances on mobile especially, this forced us to limit the use of Web experiments for mobile users, where we have most of the traffic

* we have languages subfolders, so far I haven't found a way to address this issue: basically I need to set up a new experiment for each languages (therefore URL), this reduces A LOT the chances of having enough traffic

* the interface is not yet perfectly functioning, it's not immediate to select items and understand if the changes was actually applied Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Effortless Setup and Versatile AB Testing Options"
What do you like best about Amplitude Web Experimentation?

Setting it up is very straightforward. The Amplitude AB Testing feature offers a good range of settings and options, making it convenient to use. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

I haven't found that yet. So far Experimentation looks good. Review collected by and hosted on G2.com.

Carlos Osvaldo C.
CC
Software Engineer
Mid-Market (51-1000 emp.)
"It’s worth spending a few hours of your time to try out this tool."
What do you like best about Amplitude Web Experimentation?

The web experimentation feature gives me the ability to test different configurations on my website without having to implement a lot of functionality. It integrates easily with Next.js and works seamlessly with the feature flags provided by Amplitude. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

I think the way experiments are created could be improved — it might become a bit complicated for people who aren’t very technical. Review collected by and hosted on G2.com.

Verified User in Human Resources
IH
Mid-Market (51-1000 emp.)
"An intuitive environment like Google Optimize, but with room to improve."
What do you like best about Amplitude Web Experimentation?

The ability to run experiments independently of product deployment is particularly compelling. With feature experiments, team members often felt burdened by the need to participate in deployment processes, which had been a key concern. In contrast, web experiments—aside from an initial setup deployment—do not require additional deployments for each experiment, making them highly attractive. The editing interface is also intuitive, allowing team members without technical knowledge to conduct experiments easily, which has significantly improved the speed of experimentation. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

However, there are still several areas that need improvement.

First, some users of web experiments, particularly those without development or HTML knowledge, face difficulties in accurately specifying HTML selectors. For example, a marketing team member once attempted to run a test to change the text within a button. Due to challenges in targeting the exact text element, they discovered that the button text appeared within the 'Edit raw' section of the 'Text' area and tried modifying it there. However, this approach resulted in the button failing to trigger the intended action when clicked, making it unsuitable for the experiment.

Ultimately, the selector had to be manually edited. Since the marketing team member lacked HTML knowledge, this created a significant barrier. The issue was eventually resolved by an analyst with HTML expertise, who provided the appropriate selector for the targeted text element.

It would be helpful to have clearer guidance on how to specify selectors. While class-based selectors are relatively easy to apply, selecting by ID is more difficult and could benefit from improvement.

Additionally, functionalities beyond Display, Visibility, and Text are still difficult to use. For example, in the case of changing colors, it was unclear which specific color elements were being modified. A comprehensive guide or documentation on these features would be highly beneficial. Review collected by and hosted on G2.com.

Response from Tamara Kecman of Amplitude Web Experimentation

Hi there, thank you so much for the detailed review!

We’re glad to hear that running experiments without needing full deployments has been a game-changer for your team, and that the intuitive editor has helped speed up testing. That’s exactly the kind of impact we hope to have.

We also really appreciate your candid feedback on selector challenges and advanced functionality.

If you haven’t yet, we’d love for you to join the Amplitude Community! (https://bit.ly/cohort-community)

We host monthly Experimentation Office Hours, and we have an active #experimentation channel where the product team engages directly. It’s a great place to ask questions like these and get more hands-on support/share feedback.

Thanks again for helping us improve!

Alaa S.
AS
CTO
Small-Business (50 or fewer emp.)
"Easy to use and setup!"
What do you like best about Amplitude Web Experimentation?

The editor experience is simple and to the point.

The setup is straight forward, given you already have your key funnel events tracked.

Time-to-Experiment is very minimal (for very simple changes) Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

The editor is still a little buggy.

HTML editing is difficult to use, even for a developer (on Plus plan). Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Mid-Market (51-1000 emp.)
"Normal review"
What do you like best about Amplitude Web Experimentation?

I feel it is very easy to use and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Web Experimentation?

I don't find any drawbacks when using the web experimentation. Review collected by and hosted on G2.com.

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Amplitude Web Experimentation