Clear moments to understand what a user is doing. The UI is useful and it integrates well with our platform. Helps us get performance testing and support users. Review collected by and hosted on G2.com.

Clunky and doesn't show the breaks. I believe ROI will be tough here but the AI tool is still useful for clarity when it is clunky Review collected by and hosted on G2.com.

They have a very simplified way to show user journey and added insights Review collected by and hosted on G2.com.

There are fully free options available and we have to opt for paid plan for Amplitude after a certain point Review collected by and hosted on G2.com.

I think the interface is intuitive. I value the most being able to scrub or seek specific locations in the session replays and toggle off inactivity because sessions can be really long. I really just want the good stuff to bubble up, and the AI summaries are really good, enabling me to click on a section and go right to it, which does a lot of the groundwork for me. Review collected by and hosted on G2.com.

Whenever I go to session replay, the way it opens up tabs can be really clunky. It'd be really nice if it was more of a portal feel where everything is there because I have to loop through multiple session replays to get a good understanding. The navigation feels like the clunkiest part and the most time consuming as opposed to the actual value I get from watching the replays a few seconds before a crash. Review collected by and hosted on G2.com.

I like that Amplitude Session Replay helps to easily detect the problem if there's a big dropout at some stage of the app journey. For us, it was helpful to resolve onboarding issues and other problems when we were stuck in terms of user journey. The initial setup was easy, and I appreciate its unique feature щf Amplitude. Review collected by and hosted on G2.com.

I find that sometimes Android screen looks problematic; sometimes it does not reproduce exactly what is expected. The buttons on the screen recording don't look the same as in the real Android app. Review collected by and hosted on G2.com.

I use Amplitude Session Replay to better understand user behavior on our tools, and it has been a significant change, especially for our mobile application where there was no other session replay solution. Being able to easily switch from quantitative to qualitative by toggling between Amplitude Analytics and Session Replay is a huge advantage that allows us to confirm our hypotheses and make our conclusions more meaningful, more visual, and therefore more actionable. I particularly appreciate that it is available on the mobile application, which is quite unique in my opinion. Review collected by and hosted on G2.com.

Perhaps an idea, it would be interesting to be able to "prioritize" certain events to record in the session replay. Specifically, with a limited budget where we don't record a huge percentage of sessions, for some features when they are still "small", I would like to ensure that certain events are prioritized in the recorded sessions. Review collected by and hosted on G2.com.

I find Amplitude Session Replay makes it easier to see where things happened and how, which is really valuable. I like how it makes tracking user engagement, what works, what doesn't, and click patterns easy. From a product and support standpoint, it helps me understand how users are using the platform, identify when things break, and figure out how to build better products. The initial setup was pretty good too. Review collected by and hosted on G2.com.

The organization is a little more chaotic, especially the way replays are organized and shown to the user when you log in to the dashboard. Review collected by and hosted on G2.com.

I really like being able to jump to specific time stamps in the session, which allows me to pause, share it with a team member, or discuss what the user has done. This is helpful for navigating the session, as I can sometimes get lost in what I'm seeing. I definitely have been using the AI time stamp feature a lot. The AI suggestions are also interesting and promising, though I think they have room for improvement, and I'm curious to see how they develop further. The time stamp feature is especially valuable because it lets me go back and watch specific moments with my team, allowing me to really zoom in and get granular on what a user is doing. Review collected by and hosted on G2.com.

I've noticed some inconsistencies with different sessions. I'm not always clear on how it has condensed the sessions into a batch of watch moments. I would love if it was a little bit easier to filter, navigate, and search for specific sessions. Having it be more clear in terms of segmenting for a certain customer profile would be helpful. Review collected by and hosted on G2.com.

Very easy to follow user paths, see confusion in real time that does not show when looking at event streams, and quickly validate if product behavior is as expected Review collected by and hosted on G2.com.

We have not been able to fine-tune the sampling settings to focus on the most impactful sessions to be captured Review collected by and hosted on G2.com.

It’s possible to check the entire customer journey like this, as it’s actually experienced. Review collected by and hosted on G2.com.

I think it’s difficult to understand when the sessions are much longer. Review collected by and hosted on G2.com.

show real time tracking and behavior of visitors Review collected by and hosted on G2.com.

Hard to navigate filters and sections. responsiveness also struggles but a very useful tool Review collected by and hosted on G2.com.