Sourabh A.
SA
Sourabh A.
Principal Product Manager
Mid-Market (51-1000 emp.)
"Amplitude Session Replay Brings Deeper Funnel Insights"
4.5/5
What do you like best about Amplitude Session Replay?

Amplitude session replay helps me look at funnels more deeply now that I’m able to watch what users are doing rather than just the funnel numbers Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

When the data is redacted the screen recording looks janky Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Challenging Usability, Potential Unfulfilled"
3/5
What do you like best about Amplitude Session Replay?

I dont like it, but if i had to pick one thing, I'd say how easy it is to share clips with colleagues Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

I don't like it. I think it's a giant waste of time. It's very hard to go through. It's very hard to find, to search for or filter by events by name. Feels like searching a needle in a haystack. And then when I go to ask our engineers if they could make it easier, they say it's a lot of work to name events in a way that would be more intuitive for non-engineers. So in the end, I don't use it much. Review collected by and hosted on G2.com.

Response from Amanda Brush of Amplitude Session Replay

If sharing clips is the one thing that's working for you, the search experience clearly isn't. Ask Amplitude can help you search in plain language, but it depends on events having clear descriptions or business-friendly labels rather than technical ones, so it may only close part of the gap for you. Still worth trying, and sending this feedback through support.amplitude.com would help us understand how much this affects teams that don't have control over their own event setup.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Session Replay Integration, But Lacks Targeted Session Replay"
3.5/5
What do you like best about Amplitude Session Replay?

I appreciate the AI-generated Session Replay summaries. Another major advantage is that Session Replay is seamlessly integrated into the Amplitude platform, which makes it very convenient to review Session Replays for user cohorts we already have in Amplitude Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

At the time of writing, targeted Session Replay is not available. We would like the option to allocate our Session Replays to more specific user segments, such as focusing only on the treatment group in an A/B test where a new feature is being introduced. Review collected by and hosted on G2.com.

Response from Amanda Brush of Amplitude Session Replay

Thanks for the detailed feedback—we’re glad Amplitude Session Replay’s AI summaries and tight Analytics integration are helping you review replays for existing cohorts more easily.

About targeting replays:

You can filter replays by existing cohorts, events, properties, and session duration directly on the Session Replay page, so you can watch sessions only for the users you care about (e.g., an A/B treatment cohort).

You can also open replays from Experiment charts to focus on variant‑specific sessions (treatment vs. control) when you’re testing new features.

For capture allocation, Replay uses a configurable sampling rate; teams often adjust the sampling rate via remote settings or flags to prioritize key segments during tests.

If you’d like, we can review your experiment setup and share quick steps tailored to your stack: https://support.amplitude.com/

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Session replays that pinpoint funnel friction and improve onboarding"
4/5
What do you like best about Amplitude Session Replay?

The ability to easily view sessions of users who did not convert in a conversion funnel is very useful. It allowed us to identify interface-related friction points and improve our onboarding process. Access to a specific user’s session, combined with user data, has enabled us to easily segment the right users and analyze behavior by persona. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

For now, I have nothing to report regarding Amplitude sessions replay feature. I have no friction points. We replaced Hotjar, and this Amplitude’s feature meets our needs well. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Useful, But Session Limitations Detract From It"
1/5
What do you like best about Amplitude Session Replay?

I use Amplitude Session Replay together with my product and tech team to clearly see what users do within our platform. I really like the interface when reviewing the recordings, as it seems very simple to me along with the events. This makes it easier to identify problems and helps guide users through the platform. Additionally, the initial setup of Amplitude Session Replay was very simple. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

The limit of 10,000 sessions in my plan is very low, especially because you can't configure from which second it starts counting. There are sessions that count from 1 or 2 seconds that are useless and that adds to the total limit. Also, when we try to upgrade our plan, the price increases by more than 300%. Review collected by and hosted on G2.com.

Response from Amanda Brush of Amplitude Session Replay

A 300% price jump to get more sessions is a hard pill to swallow, especially when short sessions you can't filter out are eating into your limit. The lack of a minimum session duration is something I will flag with our product team. Thank you for taking the time to share this feedback and help us improve.

Mridul G.
MG
Mridul G.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Great customizable product with excellent support"
5/5
What do you like best about Amplitude Session Replay?

Ability to exclude elements and not just mask and unmask in a session recording

Also, segmentation/ filter by different cohorts is very helpful Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

Would be great to provide a custom masking logic to the SDK. Something like is done by a few competitors like PostHog. Review collected by and hosted on G2.com.

유석 .
유석 .
Mid-Market (51-1000 emp.)
"A tool that was powerful in detailed user analysis and error correction"
3.5/5
What do you like best about Amplitude Session Replay?

Amplitude Session Replay allows for a detailed understanding of users' actions, providing insights that cannot be gleaned from event logs alone. It was particularly useful in quickly identifying and fixing issues with newly deployed features that were not functioning properly through session replays. Additionally, the ease of initial setup was also a plus. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

First of all, it would be nice if it could be improved to be more useful on the web as well. User analysis within the app is convenient, but web analysis seems to have many limitations. It would be great if more recording allocation could be provided. Review collected by and hosted on G2.com.

Lucas M.
LM
Lucas M.
Full Stack Engineer (React, Next.js & Rails)
Small-Business (50 or fewer emp.)
"Tight Amplitude Integration Makes Session Replays Fast and Insightful"
4.5/5
What do you like best about Amplitude Session Replay?

The tight integration with Amplitude events is the best part. Being able to jump from an event or funnel straight into a session replay saves a lot of time and adds great context. The replay previews are also very clear and easy to scan. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

To be honest, nothing so far. It feels more polished than other tools I’ve tried, like OpenReplay. The UX is much better, and everything feels easier to understand and use. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Valuable Insights with Some Limitations"
3/5
What do you like best about Amplitude Session Replay?

I like that Amplitude Session Replay allows me to see real users interacting with the website. This provides insights that are not quite trackable with analytics alone. Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

It's really bad at capturing the full session. And all the things need to be graded out, but this has been taken too far. A lot of times, it's really difficult to get a realistic picture of somebody's journey because of how much in the buy flow needs to be hidden, which then makes it less valuable because you can't really understand the flow. The initial setup was quite difficult. It took a while to test and implement. Review collected by and hosted on G2.com.

Response from Amanda Brush of Amplitude Session Replay

Seeing real users move through the site in ways analytics alone can't show is exactly what Session Replay should be doing for you. Masking sensitive fields in a buy flow is there for good reason, but if enough of the journey ends up hidden that you can't follow the flow anymore, that's worth a second look at whether the rules are broader than they need to be. Worth raising through support.amplitude.com, they can review what's being redacted and see if it can be tightened without exposing anything sensitive.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Event Timeline Makes Session Replays Easy to Navigate"
4.5/5
What do you like best about Amplitude Session Replay?

I like the event timeline that appears on the right hand side alongside the recording. It helps me skip to relevant parts and also identify events that I could track for further analysis Review collected by and hosted on G2.com.

What do you dislike about Amplitude Session Replay?

It's not always clear how I can access a specific session replay. Sometimes it allows me to view them underneath some charts - but I'm not sure which charts allow this. Obviously I can access it in the left hand side always, which is good Review collected by and hosted on G2.com.