This software has significantly improved our workflow with its clean UI, fast performance, and powerful AI-driven automation. The integrations were easy to set up, saving our team hours each week by reducing manual tasks. The onboarding process was smooth, support has been responsive, and the overall ROI has been excellent compared to other platforms we’ve used. One unexpected benefit was how customizable the platform is, allowing us to adapt it to different operational needs without additional tools. Humans do love paying for five apps just to replace one spreadsheet. Review collected by and hosted on G2.com.

The platform delivers strong functionality overall, but there are still areas that could be improved. The UI is clean, though some advanced settings feel buried and require too many clicks to access. Integrations work well once configured, but the onboarding documentation could be clearer for less technical teams. Performance is generally reliable, although larger workflows occasionally slow down during peak usage. The AI features are useful for automation and insights, but the responses can sometimes lack consistency and require manual review. Pricing offers decent ROI, though certain premium features feel locked behind higher tiers too early. Support has been responsive, but faster resolution times for technical issues would improve the experience further. Modern software: solving 90% of your problems while inventing three new dashboards nobody asked for. Review collected by and hosted on G2.com.

I primarily use Amplitude Session Replay to uncover insights into user behavior with our product, and I find it really helpful to connect session replays directly with the funnel, allowing us to connect events effectively. What I like most about it is the ability to actually see users using the product in real time, which helps us validate all the assumptions about user behavior. I also appreciate the filtering and search capabilities, which are especially useful to isolate specific user segments or bugs in specific flows. Additionally, the initial setup was fairly simple, making it very easy to onboard users. Review collected by and hosted on G2.com.

The URL search sometimes doesn’t fetch results for me, but perhaps it has to do with the sessions are still loading. Review collected by and hosted on G2.com.

I like how easy it is to find replays for specific events. It performs well to identify customer behaviors on specific flows, and helps the product team better support customer experiences and refine them based on user patterns. Review collected by and hosted on G2.com.

I think the tool can sometimes be a bit finnicky at first for users. Its not clear how to find or sort replays upon first glance, and sometimes the replays themselves can be a bit buggy. Review collected by and hosted on G2.com.

I really like that Amplitude Session Replay is integrated into our analytics stack. I can seamlessly go from an Amplitude chart view to drive into a user's session recordings. While watching the recording, I can see the events stream happening for that user, which helps me validate how things are working. I value the integration because it's much more useful than using a standalone product like Hotjar. Review collected by and hosted on G2.com.

In React-based websites where the CSS classes change often, once a CSS class has changed and a new snapshot has been taken, old session recordings break. Review collected by and hosted on G2.com.

I like that with Amplitude Session Replay, I don't have to manually check the events that got triggered; instead, I can directly check the video. This feature is especially valuable because sometimes the events are wrongly mapped, and it takes time to check with the frontend team. Through session replay, I can directly watch the video of what the user did. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

Sometimes the sessions end abruptly. Proper user journey should be recorded. Review collected by and hosted on G2.com.

I like how easy to use Amplitude Session Replay is and how much insight it provides us and to our users. It allows us to analyze our traffic with features like heat maps and view individual replays to see where users get stuck, which is great. The detailed information it provides, such as where the user is coming from, device, and user agent, is also very valuable. Additionally, it's easy to track different user groups, track various metrics over time, and do A/B tests. The recent update to the UI has made it much easier to use, and the initial setup was super easy. Review collected by and hosted on G2.com.

I think making a better way to identify users. Maybe this can connect with some of our CRM tools better so we can actually try to get names and leads off of this and also connect it into two different funnels that we have for outbound, etc. Review collected by and hosted on G2.com.

The most powerful thing is the combination of Amplitude Session Replay plus event tracking. This lets me have event dashboards of what my users are doing and once I see something I need to dive deep I can watch those session replays. Review collected by and hosted on G2.com.

I dislike that I cannot have all the session replays, or it is not economically viable. It is an issue when I am trying to do a debug of a user and it does not have the sessions replays attached to the session where the bug happened. Review collected by and hosted on G2.com.

The best part of using Amplitude Session Replay is how effectively it organizes sessions across customers, making it easy for me to integrate it into my workflow, review sessions quickly, and take action based on what I find. Review collected by and hosted on G2.com.

Honestly, there’s nothing I dislike about Amplitude Session Replay. Review collected by and hosted on G2.com.

I really appreciate that with Amplitude Session Replay, we can actually see what our users are experiencing, which feels like magic. It's amazing to get such detailed information from the field without being there in person. Being able to assign sessions to a user ID and track recurring sessions is very helpful. It creates a user journey, helping us spot user patterns. I find this incredibly useful for understanding and improving our application's user experience. The SDK integration is also very straightforward and easy, which worked well for us. I definitely think Amplitude Session Replay provides great value and deserves high marks. Review collected by and hosted on G2.com.

Well, it wasn't immediately obvious to us that we need to supply the user IDs so we can attach sessions one another. So maybe make this more obvious. And allow a better way to group session replay by users so we can see the user journey. Review collected by and hosted on G2.com.

I like Amplitude Session Replay for its ability to sample at different rates, which helps us control costs and reduces bias since the sampling is random enough. The video compression feature is fantastic because it captures the gist of the videos without including too many idle frames. The initial setup was fairly easy, and the documentation is rich. We also received support from Agentic Coders, ensuring everything aligned with the docs. Review collected by and hosted on G2.com.

The dashboard may become a bit daunting after some time, making it difficult to find things and making the learning curve a bit steep. It can be overwhelming with too many options and features, and some functionality could be hidden in advanced settings to avoid overwhelming users. Review collected by and hosted on G2.com.