--- title: Amplitude Guides and Surveys Reviews meta\_title: 'Amplitude Guides and Surveys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 198 reviews by the users' company size, role or industry to find out how Amplitude Guides and Surveys works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 198 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amplitude Guides and Surveys Reviews & Product Details Visit Website Part of the Amplitude AI Analytics Platform, Amplitude Guides and Surveys uses actual user behavior to power smarter in-app engagement. Deliver help, collect feedback, and understand the issues your users are having, without making them rage quit. Guides and Surveys makes it easy for product teams, growth teams, marketing teams, or any team to engage with users: • Launch on-brand guides and messaging that direct your users to important features in your app, triggered by their behavior • Survey users when they’re most likely to give you qualitative feedback that’s actually quality • Provide better help with resource centers and an AI Assistant that understand your product docs as well as the user’s in-product behavior • Set guardrails to make sure users aren’t overwhelmed with back-to-back popups • Measure engagement to understand how users interact with your guides and surveys, as well as your product And with Guides and Surveys integrated in the rest of the Amplitude platform, engagement connects seamlessly with your analytics and experimentation. See the metrics and session replays behind every interaction, base engagement on your behavioral cohorts, and customize via A/B testing. Plus, you can consolidate your tech stack. Amplitude Guides and Surveys helps users feel like they’re interacting with bespoke assistance, not spammy popups. Use it to drive better engagement and fuel faster growth. * * * Product Website Amplitude Guides and Surveys Seller [Amplitude](https://www.g2.com/sellers/amplitude) Discussions [Amplitude Guides and Surveys Community](https://www.g2.com/products/amplitude-guides-and-surveys/discuss) Languages Supported Arabic, German, English, French, Japanese, Dutch, Portuguese, Spanish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/amplitude-guides-and-surveys/pricing) Amplitude Solutions (1) See how Amplitude products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Amplitude AI Analytics Platform SolutionBy Amplitude ](/sellers/amplitude/solutions/amplitude-ai-analytics-platform) Show More ## Amplitude Guides and Surveys Integrations (27) What do users say about integrations? Verified by Amplitude Guides and Surveys [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 1Flow ](https://www.g2.com/products/1flow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Airship ](https://www.g2.com/products/airship/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amplitude Activation ](https://www.g2.com/products/amplitude-activation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amplitude Analytics ](https://www.g2.com/products/amplitude-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 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RG Ravi G. Product Manager Small-Business (50 or fewer emp.) 1/29/2026 "Effective for Release Notifications, Needs More Customization" 3.5/5 What do you like best about Amplitude Guides and Surveys? I like the targeting and easy setup in Amplitude Guides & Surveys. I also enjoy using the Resource Center, although it is quite limited at the moment. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I would like more edit and customization options, especially to match the design of our application. For example, using icons in addition to emojis. The Banner is very limited; we can't add interactive elements. We can only add buttons, and that's limited to two. We also can't add small video clips or animations. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? Amplitude Guides & Surveys saves us from using another solution or engaging our Software Engineering team, which is beneficial for release notifications and NPS surveys. Review collected by and hosted on G2.com. Show More Response from Amanda Brush of Amplitude Guides and Surveys [Editedit](https://www.g2.com/survey_responses/amplitude-guides-and-surveys-review-12273113/official_response/edit) Ravi, Thank you for the constructive feedback on the kinds of rich design and interaction options you’d like to see in Guides & Surveys. Your input is really helpful and aligned with areas we’re looking to improve. We’re glad to hear you’re able to implement notifications and surveys without help from the engineering team. Validated ReviewerIncentivizedSource: Seller invite ![Samir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samir M.") SM Samir M. Product Manager Small-Business (50 or fewer emp.) 1/27/2026 "Helpful Surveys and User Recordings for Rich Qualitative Insights" 4/5 What do you like best about Amplitude Guides and Surveys? I did try surveys and it was so helpful for getting qualitative insights, and reflecting on user recordings for those users who fill it out to watch their experience. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? It didn't workout when I was trying to trigger it by events specifically Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? The ability to use in app forms to collect feedback without a dev work, also the ability to control to who & when it should appear Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Chaigun J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chaigun J.") CJ Chaigun J. Content Marketing Manager Mid-Market (51-1000 emp.) 10/23/2025 "Perfect for B2B Marketers Who Need to Move Fast Without Dev Support" 4.5/5 What do you like best about Amplitude Guides and Surveys? As a B2B SaaS marketer, I take various actions to drive user conversions. In this process, I’ve found Amplitude Guides & Surveys particularly helpful — it allows me to quickly create user nudges and see results without having to go through design or development teams. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I don’t have major complaints about the functionality itself. If I had to name one improvement, I’d like to see more flexibility in customizing the guide and survey screens — especially when it comes to using images. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? As a B2B SaaS marketer, I constantly experiment with different ways to drive user conversion. Amplitude Guides & Surveys helps me do that more efficiently by allowing me to quickly create and test user nudges without relying on design or development teams. This not only speeds up our execution cycle but also makes it easier to learn what actually influences user behavior. Thanks to this, I can focus more on strategy and messaging rather than waiting on implementation resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Anushka B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anushka B.") AB Anushka B. Product Owner Small-Business (50 or fewer emp.) 10/22/2025 "Seamless Analytics-to-Action, Needs More Customization Options" 4.5/5 What do you like best about Amplitude Guides and Surveys? What I truly appreciate is how seamlessly the platform bridges the gap between analytics and action. When I notice a decline in my data, I can immediately launch a contextual survey or guide to investigate the cause and address it, all without having to leave the platform. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? This tool assists us in understanding user behavior and streamlining user flows. However, it would be improved by offering a more user-friendly interface, along with more customizable components and editable options within the feature flag section. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? Amplitude Guides & Surveys addresses the challenge of understanding why users act in specific ways by enabling us to deliver contextual surveys and guidance at key moments in their journey. This approach helps us reduce drop-offs, enhance onboarding, and make product decisions grounded in real user feedback that is directly connected to their actions, rather than relying on assumptions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Biju Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Biju Y.") BY Biju Y. Advisor Enterprise (\> 1000 emp.) 1/19/2026 Guest users or non-business users of the software, not included in G2 scores. "Fast, Easy Survey Creation—But Logic and Conditions Can Feel Cumbersome" 3.5/5 What do you like best about Amplitude Guides and Surveys? The system is simple to set up and easy to understand, and it’s pretty quick to use. It’s my go-to place when I need to create a survey fast. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? Although the basic functions are simple and straightforward, a few of the logic and condition options are cumbersome to use. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? With this, I can build a simple, quick survey faster and send it out before time runs out. Review collected by and hosted on G2.com. Show More 1/22/2026 Validated ReviewerIncentivizedSource: G2 invite ![Victor Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor Z.") VZ Victor Z. COO Small-Business (50 or fewer emp.) 1/23/2026 "Easy to Launch In-App Guides, but Advanced Branching Feels Restrictive" 3.5/5 What do you like best about Amplitude Guides and Surveys? Amplitude Guides & Surveys is something I could start using without begging developers for time. Creating simple in-app guides or surveys feels straightforward, and most things work out of the box. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? Once you want more advanced logic or branching, the tool starts to feel restrictive. It’s fine for basic guidance, but it’s not powerful enough for complex onboarding journeys or nuanced user education. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? quick feedback loops Review collected by and hosted on G2.com. Show More Response from Amanda Brush of Amplitude Guides and Surveys [Editedit](https://www.g2.com/survey_responses/amplitude-guides-and-surveys-review-12249720/official_response/edit) Hi Victor, Thank you for taking the time to review Amplitude Guides & Surveys. We’re glad to hear that you can create quick feedback loops without relying on developer time. We appreciate your feedback on the limits you’re feeling with more advanced logic and branching - the roadmap for 2026 includes enhancements in those areas. Validated ReviewerIncentivizedSource: G2 invite ![Pedro M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro M.") PM Pedro M. Product Data Analyst Mid-Market (51-1000 emp.) 5/21/2025 "Experience using guides and surveys by Amplitude" 4.5/5 What do you like best about Amplitude Guides and Surveys? What I’ve liked the most about Guides & Surveys is how agile it makes communication requests. In our case, we’ve joined forces with the Product Marketing team to take some workload off the Development team, while also gaining full ownership of the process. The experience has also shown us that we need to make some adjustments in our instrumentation. And personally, it’s pushed me to learn more about how to segment correctly. We are exploring the feature to have more feedback from our users. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? So far, here are some areas where we believe there’s room for improvement: Displaying a guide on a specific page doesn’t necessarily mean it will only appear there. It simply means it will be triggered on that page, but then you have to manually hide it from a long list of other possible pages, which can be quite tedious, especially for non technical teams. We're currently waiting for the multi-language support, since duplicating and creating separate guides for each market is not scalable in the long term. The insights available within each guide are quite basic, and there's no option to open a more detailed chart or add it directly to a dashboard for deeper analysis. You can’t group guides by title, which would be very helpful for identifying and analyzing them later. For example: Banner 1 - Spain, Banner 2 - Latam, etc. When duplicating banners, analyzing by key becomes very confusing and not very readable. Because the key is almost the same. Sometimes the SDK doesn't connect properly. In our case, we’re using it via GTM (Google Tag Manager), and the connection can be inconsistent. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? Currently, we’re working on improving communication with our clients and end users. We will use it for adoption and feedback also. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Patrick Stephano D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick Stephano D.") PD Patrick Stephano D. Sales Executive ( Freelance) partner Banking Mid-Market (51-1000 emp.) 2/3/2026 "A simple solution that facilitates the use of the application" 5/5 What do you like best about Amplitude Guides and Surveys? It is a very simple way to facilitate the use of the application. It shows exactly how a user can easily apply and make this application work. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I have no negative concerns about it because it meets my expectations. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? The data security that this software implements is effective for traceability. Review collected by and hosted on G2.com. Show More 2/16/2026 Validated ReviewerSource: OrganicAI Translated ![Andrei G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrei G.") AG Andrei G. Digital Marketing Intern Small-Business (50 or fewer emp.) 8/20/2025 Guest users or non-business users of the software, not included in G2 scores. "Such an innovative tool" 4.5/5 What do you like best about Amplitude Guides and Surveys? I really like the ease AI brings to developing connections between guides, surveys, pages, etc. makes it a product that comes all around and fulfills the objective with a very easy to use and advance technolgy perspective you could only get with more sophisticated engineering tools. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? Until now I don't believe i've found something I dislike, maybe just an easier way of finding out what updates and new features are being added. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? It's been really useful in all areas, marketing, bussines, customer service, as I said, a very complete tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/23/2026 "Easy In-Product Guides for Onboarding, but Customization and Targeting Take Time" 3.5/5 What do you like best about Amplitude Guides and Surveys? The in-product guides and surveys are straightforward to build and deploy. They’ve helped us improve user onboarding and adoption, while also collecting feedback directly within the product. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? The customization options feel somewhat limited, and the more advanced targeting can be complex to work with. A few features also take time to fully understand and configure properly, so there’s a bit of a learning curve before everything clicks. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? It helps onboard users faster, guide them through key features, and collect real-time feedback, improving product adoption and user experience. Review collected by and hosted on G2.com. Show More Response from Amanda Brush of Amplitude Guides and Surveys [Editedit](https://www.g2.com/survey_responses/amplitude-guides-and-surveys-review-12215776/official_response/edit) Thank you for sharing this review and for using Amplitude Guides & Surveys to improve onboarding, feature adoption, and in-product feedback. We hear your feedback on the learning curve with more advanced customization and targeting. It’s exactly the kind of input that helps us keep refining how these capabilities work and how we document best practices. If you’d like to review your setup and explore options to make targeting and configuration feel smoother, our customer success and Support teams would be happy to walk through recommendations tailored to your goals. Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 15% [ View More Pricing Information ](https://www.g2.com/products/amplitude-guides-and-surveys/pricing) Amplitude Guides and Surveys Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5(1,808) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-pendo-io-pendo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues 4.6/5(358) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-appcues) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ce490c0d255ba2ca358554e53bc7b880/userflow.png "Product Avatar Image") Userflow 4.8/5(125) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-userflow) ##### ##### Amplitude Guides and Surveys Features User Analysis Survey Implementation Data Analysis User Support User Segmentation Multi-Language Support Behavior-responsive Messaging Walkthrough Type Audio-visual Walkthroughs Text Bubble Walkthroughs Responses Customization Control Route To Human [ View More Features ](https://www.g2.com/products/amplitude-guides-and-surveys/features) ## Top-Rated Alternatives [ ![Pendo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pendo") Pendo 4.4/5(1,808) ](https://www.g2.com/products/pendo-io-pendo/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Appcues](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appcues") Appcues 4.6/5(358) ](https://www.g2.com/products/appcues/reviews) [ View All Alternatives ](https://www.g2.com/products/amplitude-guides-and-surveys/competitors/alternatives) ##### Categories on G2 [Chatbots](https://www.g2.com/categories/chatbots)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) ##### Explore More [Shopware vs Adobe Commerce for a mid-size retailer: which handles large catalogs without hitting a scalability ceiling?](https://www.g2.com/discussions/shopware-vs-adobe-commerce-for-a-mid-size-retailer-which-handles-large-catalogs-without-hitting-a-scalability-ceiling)[Which Quote-to-Cash solutions do revenue operations and finance teams actually find reliable for processing high deal volumes without errors accumulating over time?](https://www.g2.com/discussions/which-quote-to-cash-solutions-do-revenue-operations-and-finance-teams-actually-find-reliable-for-processing-high-deal-volumes-without-errors-accumulating-over-time)[Which encryption key management platforms automate certificate lifecycle and key rotation scheduling?](https://www.g2.com/discussions/which-encryption-key-management-platforms-automate-certificate-lifecycle-and-key-rotation-scheduling%20) [Best platforms for reducing false positives in cloud detection](https://www.g2.com/discussions/what-are-the-platforms-for-reducing-false-positives-in-cloud-detection)[Best document creation tools for legal and compliance teams](https://www.g2.com/discussions/what-is-the-best-document-creation-tools-for-legal-and-compliance-teams)[Pros and Cons Details](https://www.g2.com/products/amplitude-guides-and-surveys/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)