--- title: Amplitude Guides and Surveys Reviews meta\_title: 'Amplitude Guides and Surveys Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 198 reviews by the users' company size, role or industry to find out how Amplitude Guides and Surveys works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 198 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amplitude Guides and Surveys Reviews & Product Details Visit Website Part of the Amplitude AI Analytics Platform, Amplitude Guides and Surveys uses actual user behavior to power smarter in-app engagement. Deliver help, collect feedback, and understand the issues your users are having, without making them rage quit. Guides and Surveys makes it easy for product teams, growth teams, marketing teams, or any team to engage with users: • Launch on-brand guides and messaging that direct your users to important features in your app, triggered by their behavior • Survey users when they’re most likely to give you qualitative feedback that’s actually quality • Provide better help with resource centers and an AI Assistant that understand your product docs as well as the user’s in-product behavior • Set guardrails to make sure users aren’t overwhelmed with back-to-back popups • Measure engagement to understand how users interact with your guides and surveys, as well as your product And with Guides and Surveys integrated in the rest of the Amplitude platform, engagement connects seamlessly with your analytics and experimentation. See the metrics and session replays behind every interaction, base engagement on your behavioral cohorts, and customize via A/B testing. Plus, you can consolidate your tech stack. Amplitude Guides and Surveys helps users feel like they’re interacting with bespoke assistance, not spammy popups. Use it to drive better engagement and fuel faster growth. * * * Product Website Amplitude Guides and Surveys Seller [Amplitude](https://www.g2.com/sellers/amplitude) Discussions [Amplitude Guides and Surveys Community](https://www.g2.com/products/amplitude-guides-and-surveys/discuss) Languages Supported Arabic, German, English, French, Japanese, Dutch, Portuguese, Spanish Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/amplitude-guides-and-surveys/pricing) Amplitude Solutions (1) See how Amplitude products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Amplitude AI Analytics Platform SolutionBy Amplitude ](/sellers/amplitude/solutions/amplitude-ai-analytics-platform) Show More ## Amplitude Guides and Surveys Integrations (27) What do users say about integrations? Verified by Amplitude Guides and Surveys [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 1Flow ](https://www.g2.com/products/1flow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Airship ](https://www.g2.com/products/airship/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amplitude Activation ](https://www.g2.com/products/amplitude-activation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amplitude Analytics ](https://www.g2.com/products/amplitude-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 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AK Alina K. Small-Business (50 or fewer emp.) 7/6/2026 "Efficient Customer Communication, Needs More Customization" 3.5/5 What do you like best about Amplitude Guides and Surveys? I like that Amplitude Guides and Surveys has good insights, so I understand the usage of them and that they're bound to the groups we've created specifically for data collection. I find it really beneficial to target a guide to a certain cohort of customers because I can do it easily, especially since there's a hierarchy, like partners and customers underneath. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I wanted to upgrade my plan in Amplitude Guides and Surveys to be able to customize it further and have more guides available for me to implement. I really want to be able to use custom CSS, but I cannot. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? I use Amplitude Guides and Surveys for customer communication, to announce issues or new features, and to avoid overloading customer support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/19/2026 "Effortless Setup, Highly Customizable" 4/5 What do you like best about Amplitude Guides and Surveys? I really like that Amplitude Guides and Surveys is fully customizable to the design, so it doesn't feel like an add-on and feels like a native implementation. I also appreciate the ability to link it with events of my features and the broader tracking we have in place. It’s great that I don't have to switch to multiple tools since all our tracking plans are on Amplitude. The ease of setup and customization is another big plus, and it's mostly handled by product people who aren't technical or data-focused. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? You cannot yet connect it to every element you want, it has to be in a page. I cannot add it to the main navigation, for example, since it's not inside a page. It's still a bit limited on that side. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? I use Amplitude Guides and Surveys to create product tours and gather feedback without custom banners, saving effort. It's customizable and integrates with our tracking, allowing seamless analytics and insights with user feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite VP Vlad P. VP of Product & Engineering Mid-Market (51-1000 emp.) 6/21/2026 "Live In-Product Surveys in Minutes" 4.5/5 What do you like best about Amplitude Guides and Surveys? The ability to go from asking a question to having the survey live in your product within 5 minutes. It's easy to set up and integrates with the existing set of data we already have on users. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? Customization of the look and feel is a little tricky to match our brand. It's possible but could be easier. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? User onboarding, user education, and ad-hoc surveys. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Larissa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa M.") LM Larissa M. Product Management Analyst Information Technology and Services Mid-Market (51-1000 emp.) 4/9/2026 "Easy-to-Use Modals, But Multi-Project MFE Setup Lacks Data Visibility" 3/5 What do you like best about Amplitude Guides and Surveys? We used Guides and Surveys “modal”, “pop over”, and “pin” features. They’re easy to use, and the modals are useful and straightforward to adapt to our needs. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? We run into problems when configuring guides and surveys across multiple projects, because we’re not always sure whether users are actually seeing the content. This happens due to our setup with microfrontends, where one project is hosted inside other products. We already tried some alternatives, including with a support guidance, but did not work as expected as well. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? It helps indicating new features, showing existent capabilities, inform maintenance windows and collect product feedback. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ashby H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashby H.") AH Ashby H. Software Developer Mid-Market (51-1000 emp.) 6/15/2026 "Clear Viewer and Survey Completion Stats" 4/5 What do you like best about Amplitude Guides and Surveys? I like the statistics showing who has viewed the guide or completed the survey. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I don't specifically dislike anything about the product Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? We use it primarily for notifying users of upcoming downtime for a release. It's nice to be able to see who saw it and was using it at the time. We also are experimenting with using it to call out new features Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5/21/2026 "Effortless In-App Guides and NPS Surveys" 4.5/5 What do you like best about Amplitude Guides and Surveys? I find Amplitude Guides and Surveys easy to use, particularly appreciating the ability to segment or filter by user type, plan, and other user features to trigger specific communications and messages. It effectively helps in gathering NPS surveys from users and ensures we send the correct communication and notifications to users whose dashboard usage might be impacted by new features or changes. This facilitates the collection of valuable analytics and data for product decisions. Additionally, setting up our guides and surveys within Amplitude was very easy after moving over from Pendo. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? The inside the box customer values and customer IDs are not amazing, so we had to use an integration with our database to properly pull the information. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? I use Amplitude Guides and Surveys to trigger cohort-specific communication, segment users by type and plan, and gather NPS surveys. It ensures we're sending correct notifications that impact dashboard usage and aids in collecting data for product decisions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/25/2026 "Effortless Setup, Enhances Feature Adoption" 5/5 What do you like best about Amplitude Guides and Surveys? I like that you can attach components to specific areas of the UI and target components. I also like that you can segment who sees it, and attach them to Amplitude events so an event triggers the guide or survey appearing. Love that it can be branded to match our branding. Love that there's lots of conditional logic and you can create different flows. I like that the Amplitude Guides are in-situ though, rather than a separate demo. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? N/A Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? Amplitude Guides and Surveys will help us increase feature adoption, understand friction points, and gather feedback during the user journey. I like the in-situ guides, segmentation for specific targets, and attaching them to events triggers. It’s easy to brand and use conditional logic for different flows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BZ Bella Z. Senior UX Designer Mid-Market (51-1000 emp.) 7/29/2026 "Easy Setup That Fits Multiple Use Cases" 3.5/5 What do you like best about Amplitude Guides and Surveys? Easy to set up, works for multiple use cases Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? Not easy to set the interaction the way we needed. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? Reach out to different user segments which we can only do internal vs. external before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mariana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariana M.") MM Mariana M. Customer Support/Office Manager Small-Business (50 or fewer emp.) 2/3/2026 "Effortless User Engagement with Quick Setup" 4.5/5 What do you like best about Amplitude Guides and Surveys? I like how easy it is to use Amplitude Guides & Surveys. I learned to set up a new guide in 10 minutes, and it is very easy to update and edit. The transition from different software was very quick due to its ease of use. It's valuable for setting up new product announcements quickly without too much planning or work. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I wish it was easier to segment our users and audience without having to use internal IDs and was easier to flag the organizations with their internal IDs and the connected emails so we could confirm what would be showing to who. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? I use Amplitude Guides & Surveys for in-app announcements, guiding new users, and segmenting for different use scenarios, solving how to introduce new features and segment users effectively. It streamlines creating product announcements quickly and is very easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Phil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil S.") PS Phil S. Senior Product Manager Small-Business (50 or fewer emp.) 1/30/2026 "Effective In-Platform Guides, Needs Flexible Pricing" 4.5/5 What do you like best about Amplitude Guides and Surveys? I love using Amplitude Guides & Surveys for in-platform announcements and guides for new features. It's great that the messaging is delivered in the platform at the right time, and we can follow up with surveys to collect data from users. The builder itself is really slick. After a bit of learning, I'm now proficient at setting up multi-step guides. I love that the themes are now accessible too. Review collected by and hosted on G2.com. What do you dislike about Amplitude Guides and Surveys? I find the paywall silly and it doesn't suit our business needs. We're too big for the lower tier, and too small to afford the tier above. Our Account Manager was of no help when we wanted to pay more to solve this. The limit of 10 guides and 5 surveys is annoying, and it's strange that we can't stagger them—they just pop up back to back. Also, while the web setup was very easy, the mobile setup wasn't as smooth because it's still in development on the Amplitude side. I haven't had the confidence to send a guide or survey on mobile yet. Review collected by and hosted on G2.com. What problems is Amplitude Guides and Surveys solving and how is that benefiting you? I use Amplitude Guides & Surveys for in-platform announcements and guides, replacing emails. It helps alert all users at relevant points and highlight new features, ensuring everyone is informed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 15% [ View More Pricing Information ](https://www.g2.com/products/amplitude-guides-and-surveys/pricing) Amplitude Guides and Surveys Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5(1,808) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-pendo-io-pendo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues 4.6/5(358) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-appcues) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ce490c0d255ba2ca358554e53bc7b880/userflow.png "Product Avatar Image") Userflow 4.8/5(125) [ Compare Now ](https://www.g2.com/compare/amplitude-guides-and-surveys-vs-userflow) ##### ##### Amplitude Guides and Surveys Features User Analysis Survey Implementation Data Analysis User Support User Segmentation Multi-Language Support Behavior-responsive Messaging Walkthrough Type Audio-visual Walkthroughs Text Bubble Walkthroughs Responses Customization Control Route To Human [ View More Features ](https://www.g2.com/products/amplitude-guides-and-surveys/features) ## Top-Rated Alternatives [ ![Pendo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pendo") Pendo 4.4/5(1,808) ](https://www.g2.com/products/pendo-io-pendo/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Appcues](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appcues") Appcues 4.6/5(358) ](https://www.g2.com/products/appcues/reviews) [ View All Alternatives ](https://www.g2.com/products/amplitude-guides-and-surveys/competitors/alternatives) ##### Categories on G2 [Chatbots](https://www.g2.com/categories/chatbots)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) ##### Explore More [What is the best CMS for enterprise website operations?](https://www.g2.com/discussions/what-is-the-best-cms-for-enterprise-website-operations)[Which website builder offers the most customizable design templates?](https://www.g2.com/discussions/which-website-builder-offers-the-most-customizable-design-templates)[What employee recognition software is worth adopting for a company where the program needs to show measurable business value within the first quarter?](https://www.g2.com/discussions/what-employee-recognition-software-is-worth-adopting-for-a-company-where-the-program-needs-to-show-measurable-business-value-within-the-first-quarter) [Is Chetu worth it as an Oracle Siebel reseller for complex CRM implementations, or do larger firms like Wipro or Infosys deliver better enterprise-scale expertise?](https://www.g2.com/discussions/oracle-siebel-resellers-is-chetu-worth-it-as-an-oracle-siebel-reseller-for-complex-crm-implementations-or-do-larger-firms-li)[What RASP solution is the easiest to integrate into a DevOps pipeline so security teams can deploy runtime protection without blocking the release cadence?](https://www.g2.com/discussions/what-rasp-solution-is-the-easiest-to-integrate-into-a-devops-pipeline-so-security-teams-can-deploy-runtime-protection-without-blocking-the-release-cadence)[Pros and Cons Details](https://www.g2.com/products/amplitude-guides-and-surveys/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)