---
title: Amplitude Guides and Surveys Reviews
meta_title: 'Amplitude Guides and Surveys Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 198 reviews by the users' company size, role or industry
  to find out how Amplitude Guides and Surveys works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 198
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Amplitude Guides and Surveys Reviews
**Vendor:** Amplitude  
**Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 198
## About Amplitude Guides and Surveys
Part of the Amplitude AI Analytics Platform, Amplitude Guides and Surveys uses actual user behavior to power smarter in-app engagement. Deliver help, collect feedback, and understand the issues your users are having, without making them rage quit. Guides and Surveys makes it easy for product teams, growth teams, marketing teams, or any team to engage with users: • Launch on-brand guides and messaging that direct your users to important features in your app, triggered by their behavior • Survey users when they’re most likely to give you qualitative feedback that’s actually quality • Provide better help with resource centers and an AI Assistant that understand your product docs as well as the user’s in-product behavior • Set guardrails to make sure users aren’t overwhelmed with back-to-back popups • Measure engagement to understand how users interact with your guides and surveys, as well as your product And with Guides and Surveys integrated in the rest of the Amplitude platform, engagement connects seamlessly with your analytics and experimentation. See the metrics and session replays behind every interaction, base engagement on your behavioral cohorts, and customize via A/B testing. Plus, you can consolidate your tech stack. Amplitude Guides and Surveys helps users feel like they’re interacting with bespoke assistance, not spammy popups. Use it to drive better engagement and fuel faster growth.



## Amplitude Guides and Surveys Pros & Cons
**What users like:**

- Users find Amplitude Guides and Surveys to be **easy to use** , enhancing onboarding and feedback collection effortlessly. (18 reviews)
- Users value the **ease of building and deploying surveys** , enhancing onboarding and gathering crucial real-time feedback effectively. (15 reviews)
- Users appreciate the **real-time feedback capabilities** of Amplitude Guides & Surveys, enhancing onboarding and feature adoption significantly. (11 reviews)
- Users value the **ease of real-time feedback** from Amplitude Guides and Surveys, enhancing user experience and satisfaction. (9 reviews)
- Users value the **easy setup** of Amplitude Guides & Surveys, enabling quick integration and effective user engagement. (7 reviews)
- Users highlight the **efficiency** of Amplitude Guides & Surveys, enabling seamless survey setup and valuable insights collection. (7 reviews)
- Users value the **instant feedback and engagement** from Amplitude Guides & Surveys, enhancing product understanding and outcomes. (7 reviews)
- Users find Amplitude Guides & Surveys **intuitive** , enhancing user interaction and providing clear insights for better experience management. (6 reviews)
- Ease of Understanding (4 reviews)
- Easy Creation (4 reviews)

**What users dislike:**

- Users find **customization options limited** , making advanced targeting and complex user flows challenging to manage effectively. (10 reviews)
- Users express a need for **difficult customization** options in Amplitude Guides and Surveys, limiting design flexibility and interaction. (5 reviews)
- Users find **Amplitude Guides and Surveys restrictive** for advanced logic and customization, limiting their ability to create complex user experiences. (5 reviews)
- Users find **missing features** in Amplitude Guides and Surveys, particularly in customization and support options, limiting functionality. (5 reviews)
- Users find the **limited features** restrictive, particularly for complex tasks without upgrading to a higher tier. (4 reviews)
- Cost (3 reviews)
- Expensive (3 reviews)
- Layout Issues (3 reviews)
- Users note a **steep learning curve** and desire more tutorials to fully grasp Amplitude Guides & Surveys' features. (3 reviews)
- Account Management Issues (2 reviews)



- [View Amplitude Guides and Surveys pricing details and edition comparison](https://www.g2.com/products/amplitude-guides-and-surveys/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A19%3A15+-0500&secure%5Bsession_id%5D=50be2ec7-78d4-4ac0-b8d4-921e10a815f1&secure%5Btoken%5D=51123158ba3697e0d419224b6f3f17f1bb80e2bbc13c6a8de9640ea7640ec378&format=llm_user)
## Amplitude Guides and Surveys Integrations
  - [1Flow](https://www.g2.com/products/1flow/reviews)
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  - [Amplitude Activation](https://www.g2.com/products/amplitude-activation/reviews)
  - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews)
  - [Amplitude Feature Experimentation](https://www.g2.com/products/amplitude-feature-experimentation/reviews)
  - [Amplitude Session Replay](https://www.g2.com/products/amplitude-session-replay/reviews)
  - [Amplitude Web Experimentation](https://www.g2.com/products/amplitude-web-experimentation/reviews)
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## Amplitude Guides and Surveys Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**User Analysis**
- Survey Implementation
- Data Analysis
- Real-Time Data
- Real-Time Notifications

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**User Support**
- User Segmentation
- Multi-Language Support
- Behavior-responsive Messaging

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Walkthrough Type**
- Audio-visual Walkthroughs
- Text Bubble Walkthroughs

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

**Platform Basics - Digital Adoption Platform**
- Integration
- Communications

**Analytics - Digital Adoption Platform**
- Analytics
- Reporting/Analytics
- Visual Analytics
- Real-Time Analytics

**Functions - Digital Adoption Platform**
- Customer self-service
- In-app guidance
- Contextual Guidance

**Agentic AI - Digital Adoption Platform**
- Adaptive Learning
- Asynchronous Learning
- Blended Learning
- Self-paced Learning

**Additional Functionality**
- Customer Experience Management
- Generative AI
- Workflow Management
- AI Copilot
- Task Management
- Progress Tracking
- Alerts/Notifications
- In-App Training
- Behavior Tracking
- Gamification
- Knowledge Base Management
- Audience Targeting
- Customizable Fields
- Reporting & Statistics
- Customizable Reports
- Performance Metrics
- Launch Management
- Content Library
- API
- User Onboarding
- Customizable Branding
- Event Triggered Actions
- Engagement Tracking
- Self Service Portal
- Data Quality Control
- Data Import/Export
- Employee Onboarding
- Self Service Tools
- Survey/Poll Management
- Learning Management
- Content Management
- Customizable Templates
- Interactive Content
- Activity Tracking
- Activity Dashboard
- Monitoring
- Training Management
- Communication Management
- Surveys & Feedback
- Content Creation

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